Mooinooientjie Beach Cottage
Review Summary
Estelle A - Jan 2021
Overall rating
Gesellig maar verwaarloos.
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Cozy but neglected.
The house is very primitive yet cosy, but not much attention is paid to cleaning. There were cobwebs everywhere with long-legged spider families. The biggest problem comes with the French drains which clogged and overflowed in the last week of our stay. The owner did not handle it well and insinuated that we must have thrown something like diapers or wipes or something that blocked it. We were advised to contact the municipality ourselves so that they could come and suck out the drain. It is unacceptable to make it the tenant's problem and make false allegations. Other factors to consider before you would decide to stay here is that there are 2 plates on the stove that do not work. There is no oven, no TV (not necessarily a priority). You must bring your own bedding/towels, the shower inside is an "all-in-one" shower over a toilet and sink and some of the wooden sliding windows cannot be opened. Pluses are the location, coziness with the indoor grill in the kitchen, the fact that it is pet friendly and the trees for the kids in the back yard.
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Mooinooientjie Beach Cottage 's response
Dear guest, thank you for your review.
I would like to mention that the roof was rethatched in October 2020 and a team of painters and woodworkers spent 2 weeks here in late November, painting the entire house inside and outside. I can send you the receipts of payment, should you require them. Garden services worked on the 16th Dec and my husband and I spent 3 days washing all toweling mattress/pillow protectors and had all duvets dry cleaned, prior to your arrival, on the 17th Dec. We cleaned the house ourselves, as the house help is this area is very unreliable. It is true that in a thatched roof, spider webs seem to appear almost overnight.
I did inform you about bringing your own bed linen and towels and that there is no TV and no oven.
There are a large microwave and a weber. There were 54 WhatsApp between us and we spoke on the phone quite a few times, discussing all your needs and your questions,
When you informed us a few days prior to your departure, that the French drain was a problem, I asked you to please report to the municipality, to come to clean the drains, at our expense, as we live 3 hours drive away. I had tried to telephone them, but no one answered. Your 2 dogs were welcome, but not what they left behind on the lawn. This took us some time to clean up, plus the hundreds of cigarette butts, on the front lawn, took me more than an hour to pick up one by one, spread over quite a large area. What I am really sad about, was that the beaches were closed, due to Covid, soon after you arrived, which must have been a terrible blow to you, who came so far, to have a beach holiday, with 2 under 10-year-old boys.
Kind regards, Mooinooientjie.
Jani R - Jan 2014
Overall rating
Goed!
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Well!
See the stars below.
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- Capacity: 7 people
- All ages welcome
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Check-in: 12:00 to 14:00
Check-out: 10:00 - Address: c/o Vasco da Gama and Simon van der Stel Street, Struisbaai, Cape Agulhas, 7646, Western Cape
