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Mountain Haven Guest House

Self Catering

Review Summary

3.9 out of 5from 47 reviews for Mountain Haven Guest House
Cleanliness
3.7/5
Service
4.2/5
Location
4.1/5
Safety
3.9/5
Value for money
3.7/5
Silvia T - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Silvia T
Individual traveller

A great stay.

My stay was wonderful at Mountain Haven. Cozy, clean and peaceful. The room had everything one needs. Vince was a wonderful host.

Janalbert D - Aug 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janalbert D
With partner

Beautiful, friendly and safe.

We loved our stay at Mountain Haven Guest House. The location is breathtaking, the rooms are quirky and unique (if a bit small), and the host, Vincent, was excellent in helping us navigate the scenery and making sure we have everything we need.

Eben M - Jul 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eben M
Individual traveller

Extremely happy with our stay.

Vince was very helpful with travel tips in the area and also very accommodating and constantly made sure the stay was comfortable.

Mountain Haven Guest House 's response

Thanks Eben for your kind review, you were a pleasure to host.
Regards Vince

Mountain Haven Guest House
Hadrian S - Oct 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hadrian S
With partner

Quiet, comfortable and good value.

A good place to stay if you want to explore the area. Very quiet. Rooms are rustic. On the main road but quiet at night.

Anonymous Guest - Sep 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
2/5
Anonymous Guest
Large group

Paid for a place that could sleep 6, this place could only sleep 5.

No, space is limited, eat dirty.

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Amanda C - Mar 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
1/5
Safety
2/5
Value for money
1/5
Amanda C
Individual traveller

Not nice.

The unit I booked was dark, damp and super depressing, so I asked to be moved. Vince very kindly upgraded me to a sunnier room, but I still found the place a bit sad and neglected. The mattresses need replacing as they are too soft. It is also very noisy as it is on the main road from Nelspruit.

Mountain Haven Guest House 's response

Hi Mandy,
Thank you for your review. Apologies, we normally air the rooms, especially with all the rain, but because I was away, unfortunately, this was not done.
I personally tried the mattresses after your comment and found them comfortable; some people may find a mattress too soft, some might find it too hard, (and not because of its age) if customers find either or, I'm quite willing to change the mattress or put them in another unit, if we have space.
We are next to the main road going past Kaapsehoop, which generally is dead quiet at night, unless they are harvesting timber in the area, in which case there will be a logging truck every half an hour or so.
We describe ourselves as rustic, unfortunately, there are no great expanses of stainless steel, plastic or glass, we have tried to build in the original style of the village. We spend around 130 man/women hours a week cleaning, maintaining and improving. So no neglect, but we appreciate your review as it affords us the opportunity to fix specific problems (if stated).
I'm sorry you were depressed and good luck with your drive up through Africa.
Regards Vince

Mountain Haven Guest House
Henrietta E - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Henrietta E
With partner

Ongekunsteld. Tussen bome en plante.

Gerieflike en skoon verblyf. Alles wat nodig is vir 'n naweek.

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Uncontrived. Between trees and plants.

Comfortable and clean accommodation. Everything you need for a weekend.

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Amanda T - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Amanda T
Family with young children

Waarde vir geld.

Oulik en goed geleë vir ons doeleindes.

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Value for money.

Cute and well located for our purposes.

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Carien H - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Carien H
Large group

Lekker cosy plekkie.

Heerlike eie braai-area met boma. Ons het dit baie geniet.

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Nice cozy place.

Lovely own braai area with boma. We enjoyed it very much.

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Mountain Haven Guest House 's response

Thanks for your review, Carien. Regards. Vince

Mountain Haven Guest House
Estelle N - Feb 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Estelle N
With partner

Rustig en mooi.

Baie lekker gebly in die mooi Kaapsehoop.

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Quiet and beautiful.

Had a great stay in beautiful Kaapsehoop.

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Japie B - Jan 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Japie B
Family with young children

Eenvoudige, skoon akkommodasie, perfect vir 'n vinnige naweek wegbreek.

Het ons verblyf vreeslik baie geniet. Skoon akkommodasie en Vince was altyd hulpvaardig waar benodig was.

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Simple, clean accommodation, perfect for a quick weekend getaway.

Enjoyed our stay very much. Clean accommodation and Vince was always helpful where needed.

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Gideon S - Mar 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Gideon S
Individual traveller

Goeie waarde vir jou geld.

Vince is 'n man met baie inligting. Aangename gasheer. Die plekkies is klein maar skoon en prakties. Alles wat jy benodig is daar.

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Good value for your money.

Vince is a man with a lot of information. Pleasant host. The places are small but clean and practical. Everything you need is there.

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Mountain Haven Guest House 's response

Thanks Gideon,
Glad you enjoyed your stay.
Regards Vince

Mountain Haven Guest House
Kobus B - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Kobus B
With partner

Dit was lekke cosy gewees, bietjie klein maar heeltemal gangbaar.

Die enigste ding wat gepla het, was dat dit so naby is aan die grootpad, maar dis my persoonlike opinie. Ek kom van 'n plaas af waar alles doodstil is, dit is hoekom ek sê dis my persoonlike opinie.

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It had been pretty cosy, a bit small but completely passable.

The only thing that bothered me was that it is so close to the main road, but that's my personal opinion. I come from a farm where everything is dead quiet, that's why I say it's my personal opinion.

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Mountain Haven Guest House 's response

Thanks for the reveiw Kobus.
The village is a destination for day visitors, especially on long weekends. Evenings we don t normally have any traffic at all, unless Sappi is harvesting in the area, in which case we might have a truck once every hour or two. Most people from the city comment that they are not used to the quiet at night, besides the crying of the jackals.

Mountain Haven Guest House
Anonymous Guest - Jul 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Very peaceful and appreciated the silence.

Although a cold front hit the whole country/snow, we really enjoyed the visit. Saw wild horses. Fireplaces at restaurants were very cozy.

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Anonymous Guest - Mar 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Individual traveller

Restful.

Nice to enjoy the silence.

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Agnieszka T - Mar 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Agnieszka T
Family with teenagers

Very basic. OK for a night or two, but not for a long weekend.

Good things first - the host is very nice and helpful and the outside area is very well kept with tidy braai nooks. It's completely off the grid, so loadshedding won't worry you too much. The wifi is reasonable and there is no limits (at least we didn't notice). It is pet friendly, and for us this was the important part. Sinks, bedding and toilets were clean, but that's about it - overall the place is a bit run down, especially inside. The TV screen was dirty (obviously not cleaned very often) and we didn't get it to work anyway, the floor wasn't very clean either. There wasn't enough cutlery, no proper knives, so bring your own if you want to braai. It was damp inside and it really felt like some proper maintenance was needed. Our unit was a bit small for the 3 of us and the dog (unit 1) - the units are on a small size, so if you are a family with with quite a bit of "stuff", rather chose larger unit.

Mountain Haven Guest House 's response

Thank you Agnieszka for your reveiw.Apologies that there were no sharp knives in the unit, all the units normally have sharp knives , bread knives etc and we did ask you to tell us if there was anything you needed. We did also offer you a larger unit upstairs.
The floor was not dirty, but a couple of the tiles have chips which could be construed as marks, unfortunately these tiles are no longer available but we have recently completely retiled one of the other units,so will be able to replace these damaged tiles shortly.
The bedroom was renovated and the whole unit painted 2 months ago , however with all the rain last month, 718mm , we have had a few damp issues that now seem to have resolved themselves, but we did notice there are a couple of maintenance issues that need to be attended to on the stoep because of the rain.
We appreciate your feed back.
Regards Vince

Mountain Haven Guest House
Sanja C - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanja C
With partner

Dit was baie lekker!

Pragtige plek en uitsig. Dankie vir die ekstra komberse, dit kan lekker koud raak in die aande. Onthou asb. net gaste-handdoeke volgende keer. Verder was als perfek, dankie!

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It was very nice!

Beautiful place and view. Thanks for the extra blankets, it can get pretty cold in the evenings. Please remember just guest towels next time. Everything else was perfect, thank you!

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Dawie D - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dawie D
With partner

A baie lekker tyd gehad by Mountain Haven Guest House. Die mooiste tuin met baie goeie tariewe.

Die eienaar was baie vriendelik en het sommer ons kamer verniet opgradeer. Baie dankie Vince.

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Had a great time at Mountain Haven Guest House. The most beautiful garden with very good rates.

The owner was very friendly and upgraded our room for free. Thank you very much Vince.

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Ray E - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ray E
With friends

Ons het gegaan om te ontspan en dit was heerlik.

Die stap na die escarpment was 'n belewenis, en die spooktoer saam met Vince van Mountain Haven was heerlik.

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We went to relax and it was lovely.

The walk to the escarpment was an experience, and the ghost tour with Vince from Mountain Haven was wonderful.

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Lourens B - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lourens B
With partner

Baie lekker gebly.

Was baie lekker om daar te bly en sal beslis weer.

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Very nice stay.

Was very nice to stay there and will definitely do it again.

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Jolanda R - Jul 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Jolanda R
Individual traveller

Goeie waarde vir geld, alles wat mens nodig het.

Wonderlik om nie van Eskom afhanklik te wees, nie, WiFi ens. Ook fantasties dat daar nie onnodige buiteligte is wat die heelnag skyn nie! Alles wat ek nodig gehad het, met vriendelike ontvangs en opvolg van eienaar.

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Good value for money, everything you need.

Great not to be dependent on Eskom, WiFi etc. Also fantastic that there are no unnecessary outdoor lights shining all night! Everything I needed, with friendly welcome and follow up from owner.

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Susan S - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Susan S
Large group

Heerlike familie-kuier.

Vince was baie professioneel en hulpvaardig, uit sy pad gegaan!

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Lovely family visit.

Vince was very professional and helpful, went out of his way!

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Antoinette S - Dec 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Antoinette S
With partner

Good service from Vince.

He is very hands-on with the guests. Very friendly and helpful. Definitely the place to rest and relax.

Verette J - Mar 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Verette J
With partner

Netjiese oornaggeriewe wat aan die verwagtinge voldoen.

Vriendelike ontvangs. Netjies toegerus met basiese benodigdhede. Klein, maar huislik en perfek vir naweek- of oornagverblyf. Lekker braai- en kuiergeriewe.

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Neat overnight facilities that meet expectations.

Friendly reception. Neatly equipped with basic necessities. Small, but homely and perfect for a weekend or overnight stay. Nice braai and visiting facilities.

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Anonymous Guest - May 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
1/5
Value for money
2/5
Anonymous Guest
With partner
Marcelle W - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Marcelle W
Family with teenagers

Rustig en lekker.

Niks drama nie, weer was goor, maar ons kon rustig wees.

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Quiet and nice.

Nothing dramatic, the weather was terrible, but we could rest easy.

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Christa S - Dec 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Christa S
With partner

'n Baie bekostigbare blyplek met 'n vriendelike, behulpsame gasheer as uitstaande deel van die ervaring.

Vir die lae tarief bied die akkommodasie beslis waarde vir geld, aangesien ons alles gehad het wat nodig was. Hoewel nie luuks nie, was die plek skoon en netjies en alles het gewerk. Dit is ideaal vir wanneer etes elders genuttig gaan word, aangesien die ruimte vir kosmaak beperk is. Ek sal dit beslis aanbeveel vir 'n naweek of 'n dag of wat langer en ons gaan definitief weer hier oorbly!

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A very affordable place to stay with a friendly, helpful host as an outstanding part of the experience.

For the low rate, the accommodation is definitely value for money as we had everything we needed. Although not luxurious, the place was clean and tidy and everything worked. It is ideal for when meals are to be consumed elsewhere, as the space for cooking is limited. I would definitely recommend it for a weekend or a day or so longer and we will definitely be staying here again!

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Neels H - Mar 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Neels H
With partner

Alles was gereed toe ons opdaag.

Vince het ons vriendelik ontvang en ook 'n lysie van doendinge gegee en ander handige info. Dit was rustig en ons kon ontspan. Dit was ons eerste besoek aan Kaapsehoop en het aan al ons verwagtinge voldoen. Naby genoeg aan Nelspruit en ander plekke. Het dit geniet om deur die dorpie te stap. Dit was baie mis en kom nie tot die uitkyk punt stap. Sal dit hopelik met die volgende besoek doen.

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Everything was ready when we arrived.

Vince received us kindly and also gave us a list of things to do and other useful information. It was peaceful and we could relax. This was our first visit to Kaapsehoop and met all our expectations. Close enough to Nelspruit and other places. Enjoyed walking around the village. It was very foggy and didn't get to walk to the lookout point. Will hopefully do so on next visit.

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Hilja K - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hilja K
With partner

Lovely stay.

Simple but comfortable accommodation. Great atmosphere.

Mountain Haven Guest House 's response

Thank you Hilja, glad you enjoyed it.

Mountain Haven Guest House
Lenie V - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Lenie V
With partner

Baie netjiese plek, vriendelike gasheer wat baie behulpsaam was. Mooi uitsig.

Alle inwoners, vakansiegangers en kuiergaste is baie vriendelik en behulpsaam.

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Very neat place, friendly host who was very helpful. Nice view.

All residents, vacationers and visiting guests are very friendly and helpful.

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Lizelle N - Nov 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Lizelle N
Family with teenagers

Aangenaam.

Paar klein goedjies wat nie reg gewerk het nie, soos 1 gasplaat wat nie wou werk nie. Toilet het water gelek. Andersins baie lekker gekuier.

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Pleasant.

A few small things that didn't work properly, like 1 gas plate that didn't want to work. Toilet leaked water. Otherwise very nice visit.

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Andra K - Sep 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
2/5
Andra K
With partner

Verblyf 'n teleurstelling.

Glad nie beïndruk nie. Afgeleef en verwaarloos. En nee, dit is nie die outentieke styl nie, daar is 'n verskil. Beddens baie ongemaklik. Stort nie behoorlik dreineer nie. Yskas het water gelek. Koppies was vuil. Houertjies met koffie en suiker was vuil. Plek het potensiaal, maar dit moet behoorlik in stand gehou word en skoon wees.

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Stay a disappointment.

Not impressed at all. Dilapidated and neglected. And no, it is not the authentic style, there is a difference. Beds very uncomfortable. Shower not draining properly. Refrigerator leaked water. Cups were dirty. Containers with coffee and sugar were dirty. Place has potential but it needs to be properly maintained and clean.

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Mountain Haven Guest House 's response

Dear Andra,
thank you for your review. You said the bathroom and kitchen were flooding from the shower not draining. I found out after doing a proper investigation,there was no veracity to this statement.Likewise having gone to look at the unit now(I lay on both beds and found them comfortable,but your husband is exceedingly tall and they are only standard double beds),I believe you are being less than candid when you say the unit is dilapidated,needs maintenance and is unclean.The white exterior walls are touched up at least once a month and the interior walls were painted 4 months ago.The upstairs floors are polished regularly and the tiled floors are brushed and mopped at least once a week and or after each guests departure (I walk around with my laces undone so I can take my shoes off when I go into the units) I did see a spot above the bed where due to an old leak,a small hole had been plastered badly ,I apologise for this(if this is what you mean by your statement?)and the slow drainage of the shower. I apologise if maybe the maid didn t clean a cup properly(Having also checked the cups and tea and coffee containers after the fact and found nothing wrong) As I explained, I accidently switched off the fridge (as we have just had a new solar electric system installed and switches are now in a different order,but switched it back on again immediately you informed me,I didn't see any leaking onto the floor?as the ice melted into the vegetable tray which I emptied for you. Thank you for keeping us on our toes.Regards Vince

Mountain Haven Guest House
Angelika K - Sep 2020
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
1/5
Angelika K
Family with teenagers

It was more rustic than we expected.

We got there when it was dark already. Once we got everything into the room, I realized that there was a smell and that everything seemed grimy. I had planned to cook but didn't feel comfortable to do it in the kitchen. I am certainly a very easy going traveler, but this was just a bit too rustic for me. I also expected friends to stay the next night and felt too embarrassed to let them stay there. We packed up and left to find alternate accommodation. The next accommodation was also quite rustic. Be sure you have a good look at the accommodation you book to not be disappointed. Vince was very good at giving me a refund for the second night as he managed to find alternate guests. We might have just got the rooms on the wrong day or perhaps the rest of Mountain Haven is better. It seems from many other reviews that many have had a great experience.

Petro S - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petro S
With partner

Enough for 2 people.

Had a great stay and manager was very nice and helpful. Will stay there again, will just take own pillows as the pillows were not comfortable. Its small but enough for 2 people on a short stay, its all what you need.

Mountain Haven Guest House 's response

Thanks for the review Petro and for letting us know about the pillows.We 've now added more pillows so that guests have more options.
Warm Regards
Vince

Mountain Haven Guest House
Beryl H - Aug 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beryl H
With friends

Friendly and hospitable with great walks and a cute village.

See stars.

Mountain Haven Guest House 's response

Thanks Beryl, glad you enjoyed your stay.

Mountain Haven Guest House
Dawid V - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Dawid V
With partner

Geniet dit altyd om unieke plekke te besoek.

Alles wat jy nodig het, maar die plekkie is bietjie klein.

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Always enjoy visiting unique places.

Everything you need, but the space is a bit small.

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Mountain Haven Guest House 's response

Dear Dawid,

Thank you for your feedback, we are glad you enjoyed your stay.

The units sizes are 19m2 for a 2-sleeper, 25m2 for a 4-sleeper and 38m2 for a 6-sleeper. Besides ample entertainment areas outside in the beautiful garden, the object has always been to give guests the best value and a comfortable base to return to at night after exploring the wonders Kaapsehoop and the Lowveld have to offer.

It was a pleasure hosting you and hope to see you again soon.

Regards,
Vince

Mountain Haven Guest House
Carin B - Jun 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Carin B
Family with teenagers

Baie lekker gebly!

Baie dankie, ons het baie lekker gebly en sal vir seker weer teruggaan.

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Had a great stay!

Thanks so much, we had a great stay and we'll definitely go back again.

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Natalia O - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Natalia O
Family with young children

Skoon en netjiese verblyf.

Eienaar was baie hulpvaardig en het baie kennis oor area.

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Clean and neat accommodation.

Owner was very helpful and had a lot of knowledge about area.

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Johannes F - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johannes F
With partner

Jy kry waarvoor jy betaal.

Ons het vir die kort duur van verblyf die goedkoopste akkommodasie gesoek. Die kombuis- en badkamerbenodighede was in werkende toestand en het voldoen aan die verwagtinge. Beddegoed en vertrek was netjies skoon. Aspekte wat afbreek gedoen het aan die eenheid is klein goedjies wat basiese onderhoud behels. Die toiletrolhouer val af. Die hangkas se deur funksioneer nie meer reg nie. Die gordyne kan nie behoorlik oopgemaak word nie, want die hakkies is af. Die handoekreling agter die badkamerdeur hang op een kant aan 'n enkele skroef. Vince was vinnig om die lek onder die opwasbak reg te stel, maar gereelde en 'n finale inspeksie moes hierdie tekortkomings uitgewys het en dit kon herstel gewees het. Daar was heelwat boeke in die kamer om te lees, maar 'n mens sukkel om by die swak lig wat bo die bed is te lees. Vince was vriendelik en hulpvaardig en ek glo hy sal hierdie aspekte vinnig regstel.

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You get what you pay for.

We were looking for the cheapest accommodation for the short duration of our stay. The kitchen and bathroom amenities were in working order and met expectations. Bedding and room were neatly clean. Aspects that have broken down the unit are small things that involve basic maintenance. The toilet roll holder falls off. The hanging cabinet's door no longer functions properly. The curtains cannot be opened properly because the hooks are off. The towel rail behind the bathroom door hangs on one side by a single screw. Vince was quick to fix the leak under the sink, but regular and a final inspection should have pointed out these deficiencies and they could have been repaired. There were quite a few books in the room to read, but one struggles to read by the weak light above the bed. Vince was friendly and helpful and I believe he will correct these aspects quickly.

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Mountain Haven Guest House 's response

Thanks, Johannes for the review. At present and for the past month during the quieter period before Christmas, we ve been tackling the bigger renovations to make the rooms more user-friendly. We apologise for taking our eye off the ball as far as maintenance is concerned,we were aware that the blinds need to be restrung so that they will open more smoothly, but thank you for pointing out the other issues which we ll sought out immediately (and put a brighter bulb in above the bed). We appreciate your input and look forward to your next visit.
Regards
Vince

Mountain Haven Guest House
Bm D - Jan 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Bm D
With partner

Kaapsehoop is 'n unieke bestemming.

Na aan die natuur met die nodige geriewe. Vince is vriendelik en die inligting was handig. Ons kon heerlik bergfiets ry en stap. Die Batterywaterval was iets besonders om te sien. Uitsigte oor die laeveld is asemrowend. Wilde perde is uniek. Vince is vriendelik en die inligting was handig. Pragtigste rotsformasies. Heerlike kuiers om die vuur saans in die lapa. Baie stil en beslis 'n plek om te ontlaai.

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Kaapsehoop is a unique destination.

Close to nature with the necessary facilities. Vince is friendly and the information was helpful. We could enjoy mountain biking and walking. The Batterywaterval was someone wonderful to see. The views of the Lowveld was breathtaking. Wild horses are unique. Beautiful rock formations. Lovely socials around the fire in the evenings in the lapa. Very quiet and definitely a place to relax.

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Anonymous Guest - Jul 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest
Family with teenagers

It was wonderful to be received kindly and to feel welcome from the first moment!

Vince received us kindly and helped us unload. He gave us choices between different units. He was available to help us with information about the area, was very knowledgeable and was ready to help with problems. Paintwork in the unit (no 3) may need some attention although it didn't really bother me - didn't tell Vince. Dish sink in the unit a bit difficult (awkward) because I think it was installed the wrong way round, but was not an insurmountable problem - not a bit of a challenge to wash dishes so crookedly! Vince was a very good host.

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Sune V - Sep 2019
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Sune V
With partner

Awesome stay, home away from home.

The host was friendly and helpful. The view was beautiful. Would definitely go back.

Mountain Haven Guest House 's response

Thanks for the wonderful review Sune ,much appreciated .Regards Vince

Mountain Haven Guest House
Jacques P - Dec 2019
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Jacques P
Family with teenagers

Lekker gekuier en goed ontvang.

Dankie.

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Have a good time and well received.

Thank you.

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Mountain Haven Guest House 's response

Thanks Jacques,
Glad You enjoyed and Happy New Year to you and the family :) .

Regards Vince

Mountain Haven Guest House
Francoise D - Mar 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Francoise D
With partner

Was baie lekker gewees.

Dit was baie lekker en rustig gewees, met 'n mooi uitsig oor die kaapsehoop dorpie.

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It was very nice.

It was very nice and tranquil, with a beautiful view over the town.

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Monica C - May 2019
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
1/5
Monica C
With friends

Omgewing baie mooi tuin en lapa geniet.

Was baie teleurgesteld in die kamer was klein en beknop. Daar was nie eers vurke in die kombuis nie. Moes vra vir vurke. Die enkelbed se matras was kleiner as die basis. Die stortgordyn was baie vuil en vol muf gewees. Die beweegruimte in die kamer was maar klein en beknop. Was regtig baie teleurgesteld oor die verblyf gewees.

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Environment very nice garden and lapa enjoyed.

Was very disappointed in the room was small and cramped. There weren't even forks in the kitchen. Had to ask for forks. The single bed's mattress was smaller than the base. The shower curtain was very dirty and moldy. The movement space in the room was small and cramped. Was really very disappointed with the stay.

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Mountain Haven Guest House 's response

Thank you for your review, we are glad you enjoyed the Garden, Entertainment facilities and wonders Kaapsehoop has to offer. You did inform us at the last minute that you needed extra beds in the unit, if we were not fully booked, we could have given you something more suitable. On close inspection, we did find a small area of mildew on the shower curtain. We apologise for any inconvenience and thank you for informing us so that we were able to rectify this issue and look forward to hosting you again.

Mountain Haven Guest House
René N - Dec 2019
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
René N
With friends

Die fasiliteite was dalk eens op ‘n tyd karaktervol, maar is nou onsettend verwaarloos en glad nie verwelkomend nie.

Ons het nie iets uitspattig verwag nie. Net ‘n plekkie wat in ons basiese behoeftes van ‘n skoon en netjiese plek met braaigeriewe waar ons met die vriende, wat ons vergesel het, kon kuier om ‘n vuur in die aande. Die braai-area was ‘n verleentheid en het meer soos ‘n skrootwerf gelyk en was glad nie verwelkomend nie. Die kamers kry geen sonlig nie en alles lyk en ruik muf. Die persoon aan diens het ‘n veilige plek vir ons 3 motorfietse om te staan uitgewys. Hy het ook een lid van ons geselskap met sy eie voertuig geneem om braaihout te gaan koop by die winkeltjie op die dorp.

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The facilities may once have been full of character, but are now relentlessly neglected and not at all welcoming.

We didn't expect anything extravagant. Just a place that met our basic needs of a clean and tidy place with braai facilities where we could hang out around a fire in the evenings with the friends who accompanied us. The braai area was embarrassing and looked more like a scrap yard and was not welcoming at all. The rooms get no sunlight and everything looks and smells musty. The person on duty pointed out a safe place for our 3 motorbikes to stand. He also took one member of our company with his own vehicle to buy braai wood at the small shop in town.

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Mountain Haven Guest House 's response

Thank you for your review: re our conversation post review. You stated that the 'building looks old' thank you,that was the intention and with the entertainment area with it s stone fire place,hand crafted Art and rusted old artifacts it was meant to convey age and the ambiance of Kaapsehoop s Gold Mining days.The walls of hanging plants we have only received positive comments about.Unfortunately it may not be to everyone s taste.I do apologise that the couch (re our conversation) next to the braai/fire place was not in the best condition and we will refurbish shortly.The building is not perfect,many say this gives it a rustic feel they find appealing,but we do spend most of our spare time in improving and maintaining the property the garden always well manicured The units are east/west facing. Upstairs they have large windows,downstairs smaller,so that downstairs is cooler during the heat of the day. After your review I checked the rooms but could not detect any mustiness,but you did arrive after 3 weeks of continuous rain,I tried to get an understanding of what ' looked' musty in the unit or lacking maintenance during our conversation, the only thing you mentioned was that there were too many cushions. Again tastes vary and as you pointed out,there are shelves to put the cushions on, Thank you again for your input.

Mountain Haven Guest House
Bea F - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bea F
Family with young children

Die diens was uitstekend, ons sal graag weer hier oorbly.

Ons het 'n ontspannende paar dae by Mountain Haven geniet. Ons gasheer, Vince, was vriendelik en hulpvaardig. 'n Begeleide stappie, snaakse stories oor die omgewing en 'n spooktoer het bygedra tot die goeie diens. Die eenhede is netjies en goed uitgerus met 'n badkamer en kombuisie. Daar is drie 'rustic' kuierhoeke waar ons ure met ons kleuter deurgebring het en waar ons ook gerus het na fietsry- en stapavonture. Bring ordentlike stapskoene, 'n wyerandhoed en 'n stapstok as jy die woude, watervalle en eskarp wil verken. Kaapschehoop is pragtig met aktiwiteite vir alle voorkeure. Ons kothuis by Mountain Haven was knus en gemaklik - ons sal beslis weer daar gaan bly!

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The service was excellent, we would love to stay here again.

We enjoyed a relaxing few days at Mountain Haven. Our host, Vince, was friendly and helpful. A guided walk, funny stories about the area and a ghost tour contributed to the good service. The units are neat and well equipped with a bathroom and kitchenette. There are three 'rustic' corners where we spent hours with our toddler and where we also rested after cycling and walking adventures. Bring decent walking shoes, a wide-brimmed hat and a walking stick if you want to explore the forests, waterfalls and escarpment. Kaapschehoop is beautiful with activities for all preferences. Our cottage at Mountain Haven was cozy and comfortable - we would definitely stay there again!

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From
From R 850
per night, for 2 ppl
From
R 850
per night, for 2 ppl
Make a Booking
  • Capacity: 23 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 225 Coetzee Street, Kaapsehoop, Mbombela, 1400, Mpumalanga
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAyjsJ1mCy7sOEFaVQdRv11653UHs9v7yNeUkYwAjNpFHt2wtqe3?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R850 per night, for 2 ppl 47 5 1 4 225 Coetzee Street Kaapsehoop 1400 Mpumalanga 021 201 8900 14:00-22:00 10:00 -25.593451997319 30.764314407357