Mountain Lights
Review Summary
Magrieta K - Feb 2025
Overall rating
Excellent.
Shaida H - Dec 2024
Overall rating
It was amazing; the beds were soft and comfy.
Tougeedah D - Nov 2024
Overall rating
Extremely pleased and will definitely be returning with my girls.
Gwendolyn V - Mar 2025
Overall rating
It was ok, neat and clean.
Nasreen J - Jan 2025
Overall rating
Love this flat. Beautiful and neat. Great location. Near beaches and shops.
Colin A - Jan 2025
Overall rating
Enjoyable and relaxing.
Ricardo R - Feb 2025
Overall rating
Unpleasant experience.
Mountain Lights 's response
Beste Ricardo,
Baie dankie dat jy uitgereik het en die situasie erken het. Ongelukkig was die steurnis ‘n gevolg van die gaste wat jy uitgenooi het, en as die verantwoordelike persoon vir die bespreking, val dit onder jou verantwoordelikheid.
Ter herinnering, hier is jou boodskap aan ons:
"Ek wil graag om verskoning vra vir wat by julle plek gebeur het. Die mense wat ons genooi het, was regtig buite beheer en dinge was buite my beheer. Ek vra nederig om verskoning aan jou en jou man. Dit is die eerste keer wat ek hulle genooi het, en dit sal die laaste wees."
Ons verstaan dat onverwagte situasies kan voorkom, en ons het ekstra stappe geneem om te verseker dat die klag nie van jou breekskadedeposito afgetrek word nie. Ons reëls en regulasies dui egter duidelik aan dat gaste verantwoordelik is vir hul genooides, en ons versoek vriendelik dat jy dit in ag neem vir toekomstige besprekings.
Ons hoop dat hierdie situasie ‘n leersame ervaring is en moedig jou aan om versigtig te wees wanneer jy mense uitnooi om soortgelyke probleme in die toekoms te vermy.
Balungile M - Feb 2025
Overall rating
Their beds are weak, like toddlers must sleep on them.
Nelda T - Oct 2024
Overall rating
Beautiful place.
Yolanda C - Jul 2024
Overall rating
Kuier was lekker net baie koud gekry.
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Visiting was nice, just got very cold.
Stay was good. Nice and quiet and private. The bedding needs to be adjusted. The duvet is very thin for the double bed, it needs a nice thick microfiber inner because it is now winter. Also, blankets should be replaced, not throws, so for the summer. You can increase the price in the winter to do the winter adjustment. Grilling makes a canopy that we could not grill too much green.
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Mountain Lights 's response
Yolanda, baie dankie vir die terugvoer. Ek is baie jammer om te hoor dat die elektriese warm komberse op die beddens nie warm genoeg was nie. Ons sal definitief die idee oor 'n afdak vir die toekoms oorweeg. Dit is egter ongelukkig nie so maklik om sommer net 'n afdak te bou in 'n kompleks nie, daar is 'n hele proses vir goedkeuring. Ons hoop om julle weer te sien.
David Matome L - Mar 2024
Overall rating
I will definitely visit again.
Melissa C - Aug 2024
Overall rating
Wonderful and relaxing.
Eddie M - Jun 2024
Overall rating
I had a wonderful stay.
Juanique B - Sep 2024
Overall rating
Relaxing.
Mountain Lights 's response
Juanique, we are so glad that your stay was wonderful with us and hope we will see you soon.
With signing off the facilities rules and regulations, you did agree with the terms and conditions of the facility. Complaints of very loud music were received and we had to inform you to please be considerate of neighbours. You confirmed that this was the case and loud music was played and apologised for the disturbance, which we took in good stride. This is a self-catering unit in a complex with neighbours around you. You can still enjoy yourself, but be mindful that loud, excessive music is not allowed.
Navarro A - May 2024
Overall rating
Was amazing.
Farren H - Jun 2024
Overall rating
Rustig, lekker en gesellig.
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Quiet, nice and cozy.
Recommended yes, but the wall plugs were dead on Sunday morning, so there was no power. The one sofa was gone because it is broken, so there was a shortage of seats. The bathroom door and the door on the balcony side do not close properly. On the barbecue side, a canopy would be appreciated, especially in winter for the rain when one is grilling. Neat crockery / cutlery will also be appreciated.
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- Capacity: 4 people
- No children under 12
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: 48 Mariners Place, 20 La Casa Apartments, Gordon’s Bay, 714, Western Cape