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Mountain View Guest House

12 reviews
Guest House

Review Summary

4.1 out of 5from 12 reviews for Mountain View Guest House
Cleanliness
4.2/5
Service
4.2/5
Location
3.9/5
Safety
4.3/5
Value for money
3.8/5
Gayle S - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gayle S
Family with teenagers

A nice place to stay in Mthatha.

Charlene was a really lovely host and made us feel very welcome. The location of the guest house is situated in a quiet street in the neighbourhood. The accommodation was perfect for the one night we stayed. Thank you.

Elizabeth Joy C - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Elizabeth Joy C
Individual traveller

Safe, secure, clean, comfortable.

Friendly host with an excellent team of staff. Pet-friendly.

Hannelie H - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hannelie H
Family with young children

Ons was moeg. Goeie beddens. Uitstekende gasvrou. Dankie.

Spesiale kospakkies gemaak vir die lang rit Kaap toe. Ons het dit so waardeer.

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We were tired. Good beds. Excellent hostess. Thank you.

Special food packages made for the long drive to Cape Town. We appreciated it so much.

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Mountain View Guest House 's response

Weet jy hoe lekker is dit om vroeg in die oggend so n boodskap te kry! Baie dankie.

Mountain View Guest House
Astrid V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Astrid V
With partner

Hospitality is a key topic.

We've spend most of our stay on the hippie terrace in the garden. A good atmosphere, we joined the owners for supper. All very uncomplicated in a friendly way.

Sanmari W - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
5/5
Sanmari W
With partner

Uitstekende diens, geriewe en gasvryheid. Sal dit beslis aanbeveel.

Aan al ons behoeftes voorsien.

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Excellent service, facilities and hospitality. Would definitely recommend it.

All our needs met.

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Mountain View Guest House 's response

Baie dankie, dit was heerlik om julle, en veral Avo, te ontmoet.
Seenwense
Charlene

Mountain View Guest House
Linda W - Nov 2020
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Linda W
Family with teenagers

This accommodation was way overpriced for what it was.

Having travelled for a month around South Africa, this accommodation was the 2nd least desirable place we stayed in, and yet was double the price of most other accommodation. Wasn't what it looked like on the internet either. Very disappointing.

Mountain View Guest House 's response

Good day Linda,

I am very sorry to hear that you were not happy with our accommodation. I will make contact with you in regards to the above.

Thank you, Charlene

Mountain View Guest House
Mellisa K - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mellisa K
Large group

Fantasties, veilig, heerlike ontbyt, vriendelike staff.

Baie mooi, netjiese gastehuis, baie veilig, heerlike swembad en ontbyt is 5-ster, was great gewees.

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Fantastic, safe, delicious breakfast, friendly staff.

Very nice, neat guest house, very safe, lovely pool and breakfast is 5 star, was great.

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Heather W - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Heather W
On business

Great service, bathroom could be a bit cleaner.

Staff were helpful, friendly and efficient. Breakfast was on time and yummy. Room was amazing. The shower needs a good cleaning.

Louise J - Apr 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Louise J
Individual traveller

Sentraal geleë en netjies.

Die gratis WiFi kan wel nie in die kamer gebruik word nie, en slegs in die sitkamer.

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Centrally located and tidy.

The free WiFi cannot be used in the room, and only in the lounge.

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Mountain View Guest House 's response

Dear Louise,

Thank you for your rating.

Please note that we provide Wi-Fi away free of charge and we make it clear that it is available in the public areas at the Wi-Fi hotspot only. We do not guarantee availability in the rooms, and we don't advertise that it is available in the rooms. Having said that, there are 3 rooms where the Wi-Fi can be picked up, and a request for 1 of those rooms at the time of the reservation, is required.

Regards,
Mountain View Guest House

Mountain View Guest House
Marietjie D - Jun 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Marietjie D
On business

Aaklig.

Ek was ontsettend teleurgesteld in my verblyf - dit was glad nie wat ek verwag het nie. Al wat ek van die foto's kon herken was die swembad. Dit het alreeds begin toe ek navraag doen of ek aandete kon kry. Toe word ek vertel dat ek glad nie bespreek is nie. Na vele korrespondensie - is my bespreking gevind en kon ek teen ekstra koste ontbyt en aandete kry. Die kamertjie het nie eens 'n venster wat kan oopmaak nie - kon nie eens die skewe gordyn oopskuif nie - dan almal van die straat my sien. Ek het moeilik geslaap, want die beddegoed het nie die idee van kraakvars geskep nie. Die handdoeke se kante was uitgerafel. In kort dit was glad nie lekker nie - ek het dit berou. Die draadheining was pap en lyk sommer sleg - die hele buurt was afgerem. Ek het al vantevore in Mthatha gebly - maar hierdie was sleg.

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Horrible.

I was terribly disappointed in my stay - it was not at all what I expected. All I could recognize from the photos was the pool. It had already started when I inquired if I could get dinner. Then I was told that I was not booked at all. After much correspondence - my reservation was found and I was able to get breakfast and dinner at extra cost. The little room didn't even have a window that could open - couldn't even open the crooked curtain - then everyone on the street could see me. I had a hard time sleeping because the bedding didn't create the idea of crisp. The towels' edges were frayed. In short it was not nice at all - I regret it. The wire fence was flimsy and just plain bad - the whole neighborhood was slowed down. I have stayed in Mthatha before - but this was bad.

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Mountain View Guest House 's response

Thank you for your response. You will see on your quote that you received that all meals are extras, that is clear before you even accept our quotation. We did prepare dinners for you, as per your request, but please remember, that the first we knew that you required dinner was when you phoned the day before check-in. Up to that point, we were of the view that you were a "bed-only" reservation.
I did explain to you that your reservation had inadvertently not been recorded under your name, so it took a short moment to find it and resolve the issue with you.
The room that you stayed in has 2 windows. If, for some reason, you were struggling to open them, we would have gladly assisted, but this is the first we hear of it. It is also impossible for people from the street to see you, as the entire property is surrounded by a six-foot wall.
I can't comment on the rest of your complaints, as these are not issues raised before, and our other reviews have been great.
We are sorry you were unhappy at our establishment.

Mountain View Guest House
Kate M - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kate M
On business

Baie goeie gehalte vir geld.

Beste gehalte vir geld, sal dit regtig vir ander aanbeveel. Dankie vir puik diens.

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Very good quality for money.

Best quality for money, would really recommend to others. Thanks for great service.

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Kate M - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kate M
On business

Waarde vir geld.

Mountain View is alles wat ons verwag het van die advertensie en nog meer. Dankie vir puik diens.

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Value for money.

Mountain View is everything we expected from the ad and more. Thanks for great service.

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per night, for 2 ppl
12 reviews
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  • Free cancellation up to 1 week before your stay!
  • Capacity: 24 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 66 Blakeway Road, Mthatha, 5099, Eastern Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAqkqhki8ln3mLJ6Z6pR0jhWY6hEjsSej0jaYY7QlZbJRXhBCA3A?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 190 per night, for 2 ppl 12 5 1 5 66 Blakeway Road Mthatha 5099 Eastern Cape 021 201 8900 14:00-19:00 10:00 -31.591102698333 28.773308373611