Mountview Guest House
Review Summary
Sophia H - Aug 2023
Overall rating
Baie mooi, sal weer gaan.
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Very nice, will go again.
Rooms are spacious, lounge decor is exceptional. Would recommend it.
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Deborah D - Sep 2022
Overall rating
Marvelous Mountview.
Anne B - Apr 2022
Overall rating
Die diens was puik maar ons keuse was gebaseer op grond van die spa. Hulle fasiliteer nie meer die spa nie, waarvan ek onbewus was en wat my keuse sou beïnvloed.
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The service was great but our choice was based on the spa. They no longer facilitate the spa, which I was unaware of and would have influenced my choice.
Friendly staff. Unfortunately, I expected more diversity.
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Daniel O - Oct 2021
Overall rating
Netjies en gemaklik.
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Neat and comfortable.
Nice clean and tidy, and breakfast is very tasty. Friendly faces too.
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Meyer V - Feb 2019
Overall rating
Goeie ligging met vriendelike diens.
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Good location with friendly service.
We were in and out very quickly on a business trip. Think it's a very good place for vacation. Joe accommodated us wonderfully regardless of our funny check-in and check-out times. Breakfast times are more for vacationers, but we are accommodated so that we don't leave with empty stomachs.
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Carol V - Feb 2018
Overall rating
Heel aangenaam.
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Very pleasant.
No comments on this.
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Liana D - Nov 2018
Overall rating
Onprofessioneel.
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Unprofessional.
The rooms are literally on top of each other. You can hear exactly what is going on in the rooms next to you. You have to park on the street. There is no secure parking (for a 4 star it's pathetic). A guest arrived at 02h00 in the morning making a lot of noise and whoever was on duty at the guest house (still don't know who it was) made no attempt to silence the guest. The particular guest made noise from 02h00 to 04h00 until she left with even more noise. When we talked to the guesthouse's owner about it, he had a big attitude about why we didn't call him at 02:00 in the morning when we had the problem, as if it was no longer his problem after all that time. For a 4 star guest house one expects more. For a 4-star guest house, one expects a more professional attitude. On recommendation, I was assured that this is a good guest house. So, the surprise is great that the expectations were not lived up to.
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Mountview Guest House 's response
Thank you for your comments. We take all valid comments seriously. The guest did advise me on the following day that there had been some noise in the early hours of the morning and said this should not be possible in a 4-star establishment. I have heard of guests being rowdy in 5-star establishments. I apologised to the guest, but I did inform the guest that had he contacted me then, the noise would have been solved sooner. There was no staff member available at that time. The guest then became rowdy and rude.
I did advise the guest that there was only street parking and that I have been here for 12 years and it is safe. Sea Point is an old suburb with little parking but the vehicles are safe which the guest found out the next day.
Looking at the star points allocation, we feel that the guest did not rate us fairly.
Yolandi M - Feb 2017
Overall rating
Baie lekker vir oornag om troue by te woon.
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Very nice for overnight to attend wedding.
Friendly staff and clean. I had to book in early to get ready for a wedding and they went out of their way to make it possible for me.
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Kobus U - Apr 2017
Overall rating
Plek baie netjies en personeel vriendelik en behulpsaam.
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Place very neat and staff friendly and helpful.
See stars.
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Mimi V - Jun 2017
Overall rating
Gemaklik en gerieflik.
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Comfortable and convenient.
Nice atmosphere, neat and clean. Appreciated that they were prepared to give us our breakfast earlier than their official hours. Would have liked to be aware of this beforehand.
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Chalton V - Oct 2017
Overall rating
Mountainview Spa & Guest House is the best place to reset and relax.
Elmarine M - Mar 2015
Overall rating
Ons was vier vriende wat bietjie in die Kaap kom langnaweek hou het.
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We were four friends who came to the Cape for a long weekend.
The accommodation was off the books. An idyllic garden and the decor in the house create a lovely, relaxed atmosphere. The breakfast every morning was perfectly made and very tasty. Thank you so much for a great experience!
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- Capacity: 14 people
- No children allowed
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Check-in: 14:00 to 18:00
Check-out: 11:00 - Address: 208 High Level Road, Sea Point, Cape Town, 2008, Western Cape