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Mulu Lodge

7 reviews

Lodge

Review Summary

2.8 out of 5from 7 reviews for Mulu Lodge

Cleanliness

2.9/5

Service

2.6/5

Location

3.0/5

Safety

3.0/5

Value for money

2.7/5

Watiswa T - Mar 2022

Overall rating

Cleanliness

1/5

Service

1/5

Location

4/5

Safety

2/5

Value for money

1/5

Watiswa T

Family with teenagers

It was traumatic and brought a lot of stress to me and my kids.

I booked in via the website. I thought it's a class lodge, but to my surprise it was dirty the furniture gathering dust, I had to call the assistant by the name of Lisa to change the sheets for us, no top sheet provided. Their linen is sub standard. We have to use our fumigation spray to kill mosquitoes. No electric kettle with cup, coffee or tea nor sweeteners. As if the above was enough, we have to endure screams for 2 days of a couple engaging in sexual intimacy which left my teenage daughters and myself very traumatised. The place is pathetic doesn't meet the standards of a lodge. I'm just lost for words to further explain the poor conditions of that place you so called a lodge. I'm from Eastern Cape and will never recommend that place to anyone. It left us very traumatised. In the middle of the night you're woken up with doors banged, people who are staying inside there coming in and out talking on top of their voices.

Mulu Lodge 's response

The client booked the room for 2 but brought an extra person. This drama was in response to a polite request for the client to pay for the extra person. The client eventually left without paying for the extra person. This was reported the booking consultant immediately after we noticed 3 persons checked-in instead of the 2 booked for.

Mulu Lodge

Anonymous Guest - Jan 2022

Overall rating

Cleanliness

1/5

Service

1/5

Location

1/5

Safety

1/5

Value for money

1/5

Anonymous Guest

Chanel J - Jan 2021

Overall rating

Cleanliness

4/5

Service

4/5

Location

3/5

Safety

4/5

Value for money

4/5

Chanel J

With partner

It was lovely.

Kind people, we really enjoyed our stay.

Anastasia A - Jan 2021

Overall rating

Cleanliness

3/5

Service

1/5

Location

2/5

Safety

3/5

Value for money

3/5

Anastasia A

Large group

It's was not enjoyable, we were not allowed to use the pools or talk very loudly.

I wouldn't recommend Mulu Lodge for a group getaway, their management is very unprofessional.

Crystal A - Oct 2020

Overall rating

Cleanliness

5/5

Service

5/5

Location

5/5

Safety

5/5

Value for money

5/5

Crystal A

With partner

Die tydtjie by Mulu Lodge was die moeite werd.

Ek sal Mulu Lodge hoogs aanbeveel vir enige iemand wat net bietjie wil wegbreek. Al is dit ook net vir 'n aand.

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Elsabe B - Nov 2020

Overall rating

Cleanliness

4/5

Service

4/5

Location

4/5

Safety

5/5

Value for money

4/5

Elsabe B

With partner

Good value for money.

We were greeted by very friendly staff. Our room was clean and comfortable. The owner went the extra mile to get up at 3:30 to open the gate for us so that we could leave for the airport. Safe place to stay.