Musina Hotel
Review Summary
Kf V - Feb 2017
Overall rating
Kamers swak toegerus met slegs "bare essentials", swak vakmanskap op teëlwerk, badkamer pateties, geen warmwater vir stort of wasbak.
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Rooms poorly equipped with bare essentials, poor craftsmanship on tile work, bathroom pathetic, no hot water for shower or basin.
If you only need a bed, no problem - just don't expect anything more.
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Musina Hotel 's response
Dear guest
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that your experience during your stay did not meet your expectations. Please note that we have different types of accommodation available, from Deluxe to Budget. Our budget rooms have not been upgraded yet, but we invite you to come and experience more than the basics in one of our luxury rooms. We would also like to mention that we experienced a municipal strike over that specific time, which caused the “no water” problem. We do hope you give us another chance as you will definitely feel the difference.
Martjie K - Sep 2017
Overall rating
Bietjie teleurgesteld.
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A bit disappointed.
Booked a three bed but got a two bed. There were no teaspoons. It wasn't all bad, but expected more. I was also not on the reservation list, they had trouble locating my reservation.
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Musina Hotel 's response
More,
Jammer om te hoor dat u nie tevrede was met Musina Hotel nie. Dankie dat hierdie punte uitgewys is sodat ek kan ondersoek instel oor hoekom ons nie ons standaarde in plek het nie. U kan my gerus kontak met u volgende besoek sodat ek seker kan maak dat u die diens kry wat ons aan u, as ons klient belowe.
Nancy V - Jul 2017
Overall rating
Pictures on the internet do not represent what we got.
Musina Hotel 's response
Dear guest, I am extremely disappointed to hear that you found our service to be below your standards. We would like to know more, like which room was allocated to you, in order for me to do a thorough investigation. Please email me with a phone number or email address so I can discuss your issues personally.
Andries C - Mar 2016
Overall rating
Baie hulpvaardige personeel en netjiese kamers met lieflike lugversorging.
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Very helpful staff and neat rooms with lovely air conditioning.
The staff were helpful and very friendly. The room was clean and tidy. The hotel is centrally located and close to all the important shops. Felt safe throughout our stay.
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Musina Hotel 's response
Baie dankie vir die positiewe terugvoer. Gehalte, diens en kwaliteit is vir ons 'n hoë prioriteit. Sien uit daarna om u weer te verwelkom by Musina Hotel.
- Capacity: 108 people
- All ages welcome
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Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: 3 National Road, Musina, 0900, Limpopo
