Newlands Country Lodge
Review Summary
Hermann W - Oct 2024
Overall rating
Gemaklik.
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Comfortable.
Recommend the place to everyone.
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Jonathan V - Oct 2024
Overall rating
Fantastic.
David V - Jun 2024
Overall rating
Fresh wonderful experience.
Maxie K - Sep 2024
Overall rating
Ons het lekker gebly. Meer tafels en stoele kan voorsien word.
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We had a nice stay. More tables and chairs can be provided.
The accommodation was nice and we were very centrally located where we wanted to be. Accommodation was up to standard.
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Mirielle W - Jun 2024
Overall rating
Ones het die natuur baie waardeer.
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Ones appreciated nature very much.
Thank you very much, our only problem was a mop. Please look whether you can put it in every house.
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Cedrick S - May 2024
Overall rating
Was quiet and peaceful.
Heidi E - May 2024
Overall rating
Lekker.
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Nice.
Enjoy every moment!
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Brent S - Aug 2024
Overall rating
Relaxing.
Mario F - Aug 2024
Overall rating
Goeie stop om die lang reis met kinders te breek.
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Good stop to break the long journey with children.
Left over during our trip from the Cape to the Transvaal. Towels, linen and room were clean. Also used by contractors as accommodation. Everyone adheres to code of conduct. Gate guard, Emmanuel and Frank, very helpful.
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Alicia G - May 2024
Overall rating
Veilig en rustig.
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Safe and quiet.
It met the basic amenities. Unit no 10 could do with proper bathroom amenities. Only one bathroom for 12 people.
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Amanda F - Mar 2024
Overall rating
Die feit dat mens langs die nedersetting moet afry, is nie lekker nie.
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The fact that one has to drive down the settlement is not pleasant.
Accommodation was not bad. Had a bit of trouble with red ants. There are also no casserole pans for braai meat. No bowls. No steak knives. Only one roll of toilet paper for 4 guests. Other chalets only had half a roll.
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George S - Oct 2024
Overall rating
Die kleiner eenhede is duidelik slegs toegerus vir kontrakwerkers.
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The smaller units are clearly only equipped for contract workers.
We stayed in one of the three units on the road side, was pleasant with the farm animals and some nature around us, but later there was quite a bit of noise on the opposite side of the road which was disturbing. Three units share the same braai and our unit was poorly equipped with kitchenware. The linen is also old and has stains on it. The TV did not work, a disappointment.
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Atamelang S - Sep 2024
Overall rating
Please add more channels on the TV.
Beatrice S - Aug 2024
Overall rating
Nee, glad nie was skoon, maar nie op standaard nie en glad nie soos op die foto's nie.
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No, not clean at all, but not up to standard and not at all like in the photos.
It was clean enough, but not up to standard at all.
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Anonymous Guest - Oct 2024
Overall rating
Will not go there again.
First 2 hours no hot water. Shower and toilet leaking.
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Micaela V - Apr 2024
Overall rating
Dit was nice.
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It was nice.
We had a nice stay.
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Willem B - Sep 2024
Overall rating
Gemiddeld.
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Average.
Was ok for one night, had to drive through a bad area to get there.
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Janie K - Sep 2024
Overall rating
Sal nie aanbeveel nie.
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Would not recommend.
Not value for money. Microwave oven did not work, the cabinet on which the 2 plate stove stands is uneven, i.e. your pots are uneven. Showerhead connector leaks and the shower door fails to close, causing the floor to be soaked after every shower. The unit before no. 18's drain water runs on the grass in front of no. 18 out. It stinks and is unsightly.
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Robert S - Jun 2024
Overall rating
Disappointed.
Marinell W - Mar 2024
Overall rating
Naweek weg.
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Weekend away.
First, you don't drive past a small settlement. This is an unsafe area that extends up to 2 km before you find the place. I specifically chose the place because it has a beautiful lawn and a climbing frame for my 2-year-old, but unfortunately the grass was infested with ants, so I had to ask for poison first just to be able to move around on the grass. The woman I spoke to was terribly incoherent and the voicemail she sent me sounded like I was bothering her. The place is old and neglected, and the kitchen is not fully equipped. I did not feel safe there at all. The price you pay is ridiculous for what you get. I would not recommend the place at all.
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Anthony J - Apr 2023
Overall rating
I had a very good stay at Newlands County Lodge, the staff was very accommodating.
Mienah V - Apr 2023
Overall rating
Die plek is baie nice.
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The place is very nice.
The environment is very beautiful, we enjoyed it very much.
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Newlands Country Lodge 's response
Hi Mienah
Baie dankie vir die goeie review. Ons is bly julle het julle verblyf geniet.
Lariska F - Dec 2023
Overall rating
Baie aangenaam en lekker rustig.
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Very pleasant and nice and quiet.
Very pleasant place. Very neat and helpful staff. Although he is located on the farm, he is only a few minutes from all the attractions. We will definitely check in here again if we are in the area again.
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Cedrick S - May 2023
Overall rating
Bestuur en staf baie vriendelik en hulpvaardig.
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Management and staff very friendly and helpful.
I would only recommend lightly during loadshedding, as well as an alternative power source for the WiFi during loadshedding. The gas stove was a bonus during the loadshedding. We stay there was very pleasant.
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Bridget O - Aug 2023
Overall rating
Perfect for a nights stopover.
Octavia M - Jun 2023
Overall rating
Had an excellent peaceful weekend.
Franco B - Apr 2023
Overall rating
Sonsondergang en die bos.
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Sunset and the forest.
The horses, sheep, cattle and goats.
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Newlands Country Lodge 's response
Hi Franco
Ek is bly jy het die plaas atmosfeer geniet.
Angelo C - Dec 2023
Overall rating
Great.
Riaan F - May 2023
Overall rating
Vriendelike mense en goeie waarde vir geld.
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Friendly people and good value for money.
Value for money, clean and very friendly.
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Philip V - Apr 2023
Overall rating
Gerieflike selfsorgverblyf in 'n rustige omgewing, eenheid het als wat benodig word vir oornag- of korttermynverblyf.
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Comfortable self-catering accommodation in a peaceful environment, unit has everything needed for overnight or short-term stay.
Apartment well equipped and nice and spacious. I might just suggest that gun safes be provided for handguns.
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Newlands Country Lodge 's response
Hi Philip
Ons is bly julle het julle verblyf by ons geniet.
Suzette S - Dec 2023
Overall rating
Baie lekker.
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Very nice.
It is very comfortable, quiet and peaceful. Nice clean on arrival. Everything you need. Did not sweep or wash floors while we were there. There is also not enough toilet paper provided for the entire stay. They also didn't want to do our laundry, too many people and too busy, even though the place was empty. Was told we could arrange at extra cost.
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Johan B - Aug 2023
Overall rating
Goeie waarde vir geld.
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Good value for money.
The road from Kimberley is through an area that makes you feel a little unsafe, but on the farm it feels safe. Facilities very good and clean and tidy.
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Michael M - Apr 2023
Overall rating
Good for the price.
Anonymous Guest - Dec 2023
Overall rating
An overnight stay.
Environment restless. Room is good.
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Anonymous Guest - Apr 2023
Overall rating
Quiet stay away from the city.
It's cute set up for kids and worked well for us - just watch out for the meerkat holes on the lawn for little kids. The place was clean and tidy and good value for money - the drain in the shower just had a bad smell.
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Anonymous Guest - Aug 2023
Overall rating
Accommodation facilities only acceptable.
Two beds definitely had lice that left many bite marks. Self-catering facilities were inadequate. Grill was left dirty. Shower floor is dangerously slippery.
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Lukas S - Apr 2023
Overall rating
Die pad na die lodge en weer terug is deur 'n informele nedersetting.
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The way to the lodge and back is through an informal settlement.
The route to and from the lodge goes through an informal settlement and was definitely not safe.
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Corné R - Jan 2023
Overall rating
Onveilige pad.
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Unsafe road.
Spacious unit. Needs some attention, but sufficient for overnight stay. Only negative is that you have to drive through a location to get there and it made us feel unsafe.
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Brantham H - Jan 2023
Overall rating
Price is OK.
Newlands Country Lodge 's response
Hi Brantham
Baie dankie vir jou review. Dit help ons om te kyk waar ons kan verander en dit verbeter.
Groete
Leonie
Newlands Country Lodge
Anonymous Guest - Aug 2023
Overall rating
Average, rooms clean but mattresses need attention.
Rates fair, bedding also needs attention though and boiler didn't want to work well.
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Anonymous Guest - Dec 2023
Overall rating
Value for money.
It's in a bad environment, but scenic. Didn't feel unsafe.
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Iqbal L - Dec 2023
Overall rating
Not enjoyable.
Read moreSuezette B - Apr 2023
Overall rating
Rit deur informele nedersetting onveilig. Nie naby N12 nie.
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Drive through informal settlement unsafe. Not near N12.
Gate guard friendly and helpful, however directs us to take dirt road to N12 which is private road with closed gate. No coffee in unit, only tea. Little table on porch dirty and sticky. Mattress too thin for box bed, feel the wooden edge when you sit on side of bed.
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Johan J - Oct 2023
Overall rating
Onaangenaam.
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Unpleasant.
Location is hard to find, management is unhelpful when you call them to get the right directions. The road is unsafe and you drive through a township to get there. There is an open sewer hole covered with grass and cane branches into which my teenage son fell. The mattresses are paper thin and rock hard. The living area only seats 4 people even though there are 12 beds and the dining table on the veranda has 6 chairs. I would not recommend it at all.
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Newlands Country Lodge 's response
Goeie middag Mnr. Ons is baie jammer vir die slegte ondervinding wat u gehad het. Newlands is nou onder nuwe bestuur en hopenlik op u volgene besoek sal u aangenaam verras wees. Skakel my gerus direk op u volgende bespreking. Groete Liezl
Tiffany J - Sep 2023
Overall rating
We had issues with our accommodation but overall it was okay.
Newlands Country Lodge 's response
Good day, I am so sorry for the bad experience you had. Newlands in now under new management and hopefully on your next trip you will be pleasantly surprised. Thank you
Coral B - Aug 2023
Overall rating
A two plate stove with only one working. Loosely fixed on a small stool. One knob for switch missing - not clean. The door did not lock- I used a chair as I was alone there.
Sanel S - Jan 2023
Overall rating
Beslis nie weer nie.
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Definitely not again.
Definitely won't refer people there!
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Newlands Country Lodge 's response
Hi Sanel
Ek is baie jammer dat julle verblyf nie lekker was nie.
Ons sal verbeter en hopelik sien ons jou weer.
Groete
Leonie
Newlands Country Lodge
Hannelie K - Oct 2023
Overall rating
Baie swak.
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Very weak.
I am very disappointed. They changed my chalet to a cheaper chalet without discussing it with me. I booked 3 chalets together and then they put us in different chalets about a kilometer apart.
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Roelf K - Apr 2023
Overall rating
Uiters swak. Sies.
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Extremely weak. SIS.
Weak, weak, weak. Dog droppings on grass, cutlery is odd, chipped, towels are old, thin and different colors, no stickers on sliding glass doors, ran into them, 2 plate stove is dirty and scratched, looks hideous. Curtains older than Noah. Room was not ready when we arrived. We could not use the very small 2-seater bench outside at all. It's loin lamb and the nails and screws stick out. The boards are so thin, they look like tomato boxes.
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Newlands Country Lodge 's response
Hi Elzabe
Ek is so jammer julle het nie julle verblyf geniet nie. Ons sal definitief aandag gee aan alles wat jy aangedui het.
Alida S - Dec 2022
Overall rating
Heerlik gewees.
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It was wonderful.
It was a nice place quiet and peaceful, the place was neat and clean, would go back again anytime.
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Magot J - Jul 2022
Overall rating
Dit was baie rustig en ons het lekker geslaap.
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It was very peaceful and we slept well.
GPS messed with us a bit, but with the help of the owner we got there safely. Great service!
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Newlands Country Lodge 's response
Hi Magot
Baie dankie vir die mooi resensie. Ons waardeer dit. Ons is baie bly julle het lekker by ons oor geslaap.
Groete
Leonie
Barbara B - Jul 2022
Overall rating
Tranquil farm with spectacular sunset view.
Newlands Country Lodge 's response
Hi Barbara
Thank you so much for your nice review and I am so glad that you enjoyed your stay with us.
It was great to have you on the farm.
Regards
Leonie
Newlands Country Lodge
Nella G - Jul 2022
Overall rating
Baie lekker.
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Very nice.
It was very beautiful and neat and very peaceful, the animals were a pleasure.
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Newlands Country Lodge 's response
Hi Nella
Ek is so bly julle het lekker by ons gekuier en baie dankie vir die mooi resensie. Dit word baie waardeer.
Julle is enige tyd weer welkom.
Groete
Leonie
Abel G - Jun 2022
Overall rating
Gerieflik en waarde vir geld. Ons sal beslis weer van Newlands gebruik maak.
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Comfortable and value for money. We will definitely use Newlands again.
My wife and I had a nice stay there in number 19 this week. The facilities were neat and the staff too friendly. Nice on the farm in Kimberley.
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Newlands Country Lodge 's response
Hi Abel
Ek is so bly julle het lekker gebly by ons. Baie dankie vir die mooi woorde. Julle is enige tyd weer welkom.
Groete
Leonie
Newlands Country Lodge
Piet L - Mar 2022
Overall rating
Ek wil baie baie dankie sê vir die heerlike warm slaap en welkom laat voel by Newlands.
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I want to say thank you very much for the lovely warm sleep and for making me feel welcome at Newlands.
We appreciate your beautiful house in which we could spend the night, and your hospitality and the nice warm bedding and on top of that the nice drinks were wonderful for us.
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Newlands Country Lodge 's response
Hi Piet
Baie dankie vir die mooi positiewe boodskappie. Ons is baie bly julle het so lekker by ons gekuier. Julle is enige tyd weer welkom.
Groete
Leonie
Dikeledi Shoreline M - Mar 2022
Overall rating
Very nice and peaceful place that we wanted.
Newlands Country Lodge 's response
I am so glad that you enjoyed your stay with us and thank you so much for the kind words.
Carine D - Dec 2022
Overall rating
Skoon, netjies en mooi.
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Clean, tidy and beautiful.
Nice place, just wish the pool was right.
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Ricardo H - Oct 2022
Overall rating
Stil, rustig, omgewingsvriendelik en veilig.
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Quiet, peaceful, environmentally friendly and safe.
Definitely ideal for a quiet and peaceful getaway.
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Newlands Country Lodge 's response
Hi Ricardo
We are so glad you enjoyed your stay with us and thank you for the good review that you left us.
Regards
Leonie
Newlands Country Lodge
Mandlenkosi G - Jun 2022
Overall rating
We enjoy to stay at Newlands Country lodge.
Newlands Country Lodge 's response
Hi Mandlenkosi
I am so glad you enjoyed your stay with us and thank you for the nice review.
Regards,
Leonie
Marika C - Mar 2022
Overall rating
Baie lekker, veilig en rustig.
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Very nice, safe and peaceful.
Very cute place, quiet and peaceful which was much appreciated. The owners are very friendly and helpful. Will definitely stay there again.
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Newlands Country Lodge 's response
Hi Marika
Baie dankie vir die mooi boodskappie. Ek is baie bly julle het julle verblyf geniet.
Groete
Leonie
Gerrit D - Sep 2022
Overall rating
Rustige plaasatmosfeer. Baie netjies, ook tuine is goed versorg.
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Quiet farm atmosphere. Very tidy, also gardens are well maintained.
The cleaning staff were very friendly and helpful. The only problem for us was that it is difficult to reach Newlands: because of the settlement one has to travel through.
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Piet V - May 2022
Overall rating
Lekker gerieflik geleë buite Kimberley maar tog naby aan dorp. Lekker plaasatmosfeer.
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Conveniently located outside Kimberley but still close to town. Nice farm atmosphere.
It was very convenient for us who only wanted to sleep one night but didn't want to stay in a town/city. Nice quiet place and room was clean and tidy. All we saw was the gate guard who let us in and two other people who stayed in the unit next to us. Everything was quite acceptable.
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Newlands Country Lodge 's response
Hi daar,
Baie dankie vir boodskappie. Ons is baie bly julle het julle kuier by ons geniet.
Groete
Leonie
Bernard B - Dec 2022
Overall rating
Baie verwelkomend. Rustige atmosfeer. Skoon en netjies.
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Very welcoming. Calm atmosphere. Clean and tidy.
We met and communicated on the phone with the most friendly helpful and accommodating staff. We were just looking for a bed, shower and self-catering place, and that's exactly what we enjoyed.
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Newlands Country Lodge 's response
Hi Bernard
Baie dankie vir jou mooi resensie. Ek is bly jy het jou verblyf geniet by ons.
Groete
Leonie
Newlands Country Lodge
Jeremia B - Sep 2022
Overall rating
Baie rustige atmosfeer.
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Very peaceful atmosphere.
Very calm atmosphere, good safe control.
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Newlands Country Lodge 's response
Hi Jeremia
Baie dankie vir jou resensie. Ons is bly jy het veilig gevoel saam met ons op die plaas.
Groete
Leonie
Newlands Country Lodge
Deon D - Jan 2022
Overall rating
Baie lekker gekuier.
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Had a great time.
Will just put insect spray in the room for the flies. Otherwise no complaints. Thank you.
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Ayanda N - Oct 2022
Overall rating
We had great time. We attended church conference in Galeshiwe the distance wasn't bad. We had privacy perfect accommodation for a group.
Marléne B - Sep 2022
Overall rating
Was net 'n oornagbespreking.
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Was just an overnight booking.
See stars.
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Edwin V - Jul 2022
Overall rating
Baie lekker, behalwe vir die ry deur die informele nedersetting (veral in die nag).
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Very nice, except for the drive through the informal settlement (especially at night).
Leoni (host) was very nice and also arranged that we could go out very early in the morning. The area around the farm is less beautiful (location), but almost the whole Kimberley also looks like that.
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Newlands Country Lodge 's response
Hi Edwin
Baie dankie vir die mooi resensie. Ons waardeer dit baie. Ek is bly as julle lekker gebly het.
Groete
Leonie
Ken T - Dec 2022
Overall rating
Skoon en netjies, rustig.
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Clean and tidy, quiet.
Beautiful surroundings and peaceful. However, road through informal settlement is a problem but generally good.
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Jaco S - Apr 2022
Overall rating
Ligging teen informele nedersetting.
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Location against informal settlement.
Not safe to drive there. Drive through rural settlement.
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Anonymous Guest - Nov 2022
Overall rating
Location is such that you have to drive through poor areas and roads to get there and back out.
Poor location. A bit neglected.
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Anonymous Guest - Mar 2022
Overall rating
Okay, okay.
Apart from cockroaches and mosquitos and the fact that there is only a sliding door that could be opened for fresh air, the place is tidy and adequate for an overnight stay. However, the informal neighborhood nearby left us uneasy.
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Johann D - Oct 2022
Overall rating
Ekonomiese opsie.
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Economical option.
See stars.
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Newlands Country Lodge 's response
Hi Johann
Baie dankie vir jou resensie. Dit is omtrent lekker om nog die sterre te kan sien. Ek hoop julle kon die sons opkoms of sons ondergang ook geniet.
Groete
Leonie
Newlands Country Lodge
Hennie B - Jan 2022
Overall rating
Feedback.
Read moreAnonymous Guest - Dec 2022
Overall rating
Weak. Disappointed.
We were met at the gate by a man who calls himself the guard. No hostess or owner. Cleaners were still cleaning when we arrived an hour after check-in time. Place doesn't look like on photos, it's only worth two stars. There are an awful lot of flies and no provisions to bring them under control, also spiders under the outside table and chairs. Aircon in master bedroom leaks on the bedding and the toilet does not flush as desired and then takes up to half an hour to refill.
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Bonnita S - Sep 2022
Overall rating
Never again.
Read moreSterren B - Feb 2022
Overall rating
Teleurgesteld en eenvoudig swak diens.
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Disappointed and simply poor service.
The basic cleanliness and finishing touches were missing upon our arrival at 13h50. Grill specifically had not been cleaned in years. Kitchen sparsely furnished for 3+ persons. House was dirty, definitely not cleaned and smelled of cigarette too. Flies are overwhelming and one air conditioner that cannot cool the rooms. Shower head was faulty and was fixed on request (by someone who was then smoking again in the house). The soap dish in the shower is on the waste of the wall and shows poor maintenance and neglect by management. Garbage heaps some distance from houses were lit in the afternoon which gave off unpleasant smoke and if we could, we would have packed up. The location and access to the resort is tragic and together with the above poor service will mean the end of the resort. All that was positive was the double bed that slept softly.
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Stephanus S - Jan 2022
Overall rating
Vlieë, die lugversorger maak nie koud nie, die yskas was vrot en kon dit nie eers gebruik nie, net eetgerei vir 2 mense.
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Flies, the air conditioner doesn't cool, the fridge was rotten and couldn't even use it, only cutlery for 2 people.
Would not recommend it to any person at all. Even after I immediately returned keys there was no refund, only excuses.
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Marlise M - Oct 2022
Overall rating
Het 'n rusplek gesoek na die pad van Kaapstad af.
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Was looking for a rest stop on the way from Cape Town.
On arrival there were already residents on the premises who were drunk, noisy and playing very loud music. The other guests stayed all night and played their music until this morning when we were out at 9 o'clock, we as a family got no rest, no sleep, called the manager 8 times but no answer, also tried to contact the security 8 times but the phone was off. My children were badly bitten on their legs when I investigated and saw that the beds in their room were full of bed bugs. The guests who stayed next to us defecated themselves at our bedroom windows and against our vehicle, we have never experienced anything like this. Unfortunately, the manager has not contacted me at all to find out what my problem was. Poor service.
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Jean-pierre M - Jul 2021
Overall rating
Dit was baie lekker.
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It was very nice.
See stars.
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Jean-pierre M - Jul 2021
Overall rating
Lekker gebly.
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Nice stay.
It was very nice.
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Juanita D - Apr 2021
Overall rating
Ontspannend.
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Relaxing.
I just want to say a big thank you to Newlands Country Lodge. Our stay was really so nice, it was nice to look at the animals in the mornings with a cup of coffee before sunrise. Your place was beautifully clean and we had no problem. Thank you very much for being a part of our wonderful experience, I will truly recommend you.
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Marlein M - Feb 2021
Overall rating
Heerlik - baie dankie
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Great - thank you very much
This was a very nice places to spend the night and was a very safe and not noisy environment at all, it was very nice, thank you very much for the good service.
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Newlands Country Lodge 's response
Dankie Marlein. Ek is baie bly jy het dit by ons geniet. Hoop ons sien jou weer
Vincent Z - Nov 2021
Overall rating
Baie mooi, rustige en veilige oorblyplek.
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Very nice, peaceful and safe place to stay.
See stars.
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Samantha N - Mar 2021
Overall rating
Visit to Kimberley.
Marie O - Sep 2021
Overall rating
Basies toegerus maar voldoende. Waarde vir geld.
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Basic but adequate. Value for money.
Had a nice stay. Road through neighborhood on the way to lodge a bit neglected but not lodge's fault. Parking sufficient for caravan.
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Nicky J - Dec 2021
Overall rating
Baie rustig
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Very calm
Nicely cut off from the hustle and bustle and it's tranquility itself.
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Marietjie R - Oct 2021
Overall rating
Netjiese, rustige omgewing.
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Neat, peaceful environment.
After a long day on the road it was a relaxing final destination. Just wished there were wi-fi facilities.
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Petro S - Sep 2021
Overall rating
Lekker gerus. Laaste oornag van ons blommetoer.
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Have fun. Last overnight of our flower tour.
Could have looked at the Kimberly hole as well. Was a great experience.
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Newlands Country Lodge 's response
Hi Petro,
Dankie vir die resensie, ek is bly julle het dit geniet, en ek hoop om julle weer in die toekoms by ons te verwelkom.
Groete.
Annetta O - Jun 2021
Overall rating
Lyk nie soos op advertensie.
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Doesn't look like advertised.
Not at dam as shown on ad, back side of junk yard, shower head broken, replaced but not quite right, kettle not right either. TV/Skottel does not pick up movie and Kyknet channels. Bad way to get there.
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Carol-marie P - Sep 2021
Overall rating
The units my staff and I stayed in were clean and neat when we arrived, but very basic.
Read moreReinette K - Oct 2021
Overall rating
Lekker oorgeslaap.
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Had a nice sleep over.
It's nice and quiet and nicely laid out.
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Mandie V - Sep 2021
Overall rating
Billike verblyf vir die prys wat ons betaal het.
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Fair accommodation for the price we paid.
On our arrival there was no hot water but after a phone call to the owner it was sorted after about an hour. The beds sleep well and the necessary kitchen utensils are there, but the overall feeling one gets is that the places inside have not been recently swept and dusted. Cobwebs were visible in some corners of the rooms. The lawns outside were also long and appeared unkempt.
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Newlands Country Lodge 's response
Hi Ben,
Baie dankie vir die positiewe terugvoer. Ek sal dadelik werk daarvan maak, om op daardie punte genoem, aandag te gee.
Ek is bly julle het die verblyf by ons geniet, en hoop om julle in die toekoms weer te sien. Groete.
Tienie J - Apr 2021
Overall rating
Sal nie graag weer daar gaan nie.
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Would not like to go there again.
Getting there and getting out again is not comfortable. The outside lights are very strong as they should be, but in the room the curtains are thin and the light from outside shines in.
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Nicky J - Dec 2021
Overall rating
Lekker stil en rustig.
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Nice quiet and peaceful.
Something different to what we are used to than the turmoil inside the town.
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Pieter V - May 2021
Overall rating
Basiese geriewe is beskikbaar.
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Basic amenities are available.
The location is a bit far from the main route i. e. N12.
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Elmar V - Dec 2021
Overall rating
Dit was slegs 'n oornagstop op pad Mosselbaai toe.
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It was only an overnight stop on the way to Mossel Bay.
I thought the people who complain about the flies are complaining for nothing, I live on the farm and know flies, or so I thought. The is next-level. Except for the flies the unit was acceptable, although it didn't look exactly like the pictures to me. The units on the page are a long way from the one we stayed in. You drive a long way through an informal settlement to get to the lodge, which doesn't exactly give you a sense of security. You can hear the settlement's activities all the time. The air conditioning did not work properly.
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Jenny L - Mar 2021
Overall rating
Adequate for an overnight stay.
Read moreMarius K - Oct 2021
Overall rating
Die kuier was kort, ons het net een aand oorgeslaap op ons pad na Pretoria.
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The visit was short, we only slept over one night on our way to Pretoria.
The place is small, but still gives the impression that it is new. We were a little disappointed in the fact that the place was full of flies. If I could suggest, the owners might have to look at moving the entrance to the premises to the lower gate. The reason for this is because the area you drive through creates a bad and unsafe feeling.
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Thea P - Jan 2021
Overall rating
Die stortvloer was vuil.
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The shower floor was dirty.
Enough space. Will not go there again.
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Hannes B - May 2021
Overall rating
Baie onrustig.
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Very restless.
People who come to urinate right against your bedroom and who are drunk and noisy until 3 in the morning.
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Levona J - Apr 2021
Overall rating
There is only a security guard that is receiving you at the gate.
Nanie C - Nov 2021
Overall rating
Teleurstellend.
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Disappointing.
Pictures were misleading, not clean, no power, toilet paper, mouse droppings in brick drawer, TV faulty, no candles when power went out.
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Tharine M - Dec 2021
Overall rating
Baie teleurgesteld in die gebied waar dit geleë is, het glad nie veilig gevoel nie, asook die opset van die akkommodasie is baie oud en probleem met vliegplaag as gevolg van beesboerdery was glad nie gemaklik nie.
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Very disappointed in the area where it is located, did not feel safe at all, also the layout of the accommodation is very old and problem with fly infestation due to cattle farming was not comfortable at all.
See stars.
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Anna S - Dec 2020
Overall rating
Wonderlike ervaring.
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Wonderful experience.
Value for money, great service and nice atmosphere.
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Rinette E - Jan 2020
Overall rating
Stop op pad huis toe.
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Stop on the way home.
Having a good time with friends at Newlands.
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Louis L - Jan 2020
Overall rating
Ons derde keer daar en geniet elke keer ons verblyf daar.
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Our third time there and enjoy our stay there every time.
Neat chalets with air conditioning made our stay pleasant once again. I can honestly recommend Newlands.
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Mathilde S - Nov 2019
Overall rating
Proximity to noisy location the only negative point.
Joan C - Jun 2019
Overall rating
Nice, quiet place. Relaxing.
Newlands Country Lodge 's response
Thank you for the review Joan, and we hope to welcome you again soon at our establishment.
Marilize H - Dec 2019
Overall rating
Alhoewel die ligging bietjie uit die dorp en die grond pad ongemaklik was, is die akkommodasie baie netjies.
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Although the location was a bit out of town and the gravel road uncomfortable, the accommodation is very neat.
Everything was very clean and neat.
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Pieter L - Sep 2019
Overall rating
Great stay-over for birdwatchers.
Newlands Country Lodge 's response
Thank you very much for the review.
We are in the process of opening a road directly from the N12 to the lodge so that you dont have to drive pass the informal settlement. Unfortunately there is a bridge with a height restriction which will restrict suv's with roof racks on but a Fortuner or Land Cruiser can go through with ease.
Jolene B - Mar 2019
Overall rating
Plek is netjies, skoon en nuut.
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Place is neat, clean and new.
Just a little too far out of town.
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Neels V - Sep 2019
Overall rating
Rustige omgewing met mooi grasperke.
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Peaceful surroundings with beautiful lawns.
Safety is always an issue and seeing that the units are on a farm one would expect to have perhaps an alarm or panic button available, otherwise a lovely stay.
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Louis S - Dec 2019
Overall rating
Mediocre accommodation for very short stay.
Read moreLouise B - Jul 2019
Overall rating
Daar is verbetering nodig.
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Improvement is needed.
One has to travel through an informal settlement to get there - guests should be informed about this in advance. Due to an Eskom problem with a transformer there was no hot water available during our stay. There is also no backup plan in place for such contingencies, eg a generator. We were provided with dishes to bathe in with boiling water from the kettle. The DStv channels were blocked and watching TV was also out of the question.
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Henry K - Dec 2019
Overall rating
Seker maar oukei vir 'n oornagpunt.
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Probably but okay for an overnight stop.
Flies carry you away! Unit could have been cleaned better.
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Gemma-leigh R - Feb 2018
Overall rating
So groot seën om in natuur te kan sit en om nog steeds in luuksheid te slaap (baie meer werd as wat ons betaal het).
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Such a blessing to be able to sit in nature and still sleep in luxury (well worth more than we paid).
It was so nice to go with our dogs. Also a beautiful farm where they could just run around. It was definitely worth driving from Bloemfontein for this weekend!
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Newlands Country Lodge 's response
Baie dankie Gemma!
Ek is so bly julle het dit geniet, en ek hoop julle kom kuier sommer gou weer. Dit was vir my net so lekker om te sien hoe julle ontspan het.
Anonymous Guest - Jan 2018
Overall rating
The accommodation on the web page is misleading and not at all what we expected. Just look at the picture of it on this questionnaire.
Newlands Lodge can only be reached by driving through a colored area. The surroundings at the gate create the impression of a place of light industrial activity. Dwelling No. 10 has clearly been extended without any significant internal changes---for example, there is a large window between 2 rooms which is curtained off leading to partial privacy in the rooms, the one toilet has floor to ceiling windows the roof and although it is painted white, it casts shadows when viewed from the dark inside. No dish soap and other means were available to wash dishes. The outside of the barbecue patio was not swept at all. The one shower does not work properly at all and water partially sprays out before it reaches the shower head. The door latch of one of the rooms did not work.
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Catherine S - Dec 2017
Overall rating
Ons het dit baie geniet.
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We enjoyed it very much.
The children wanted to swim. I personally would suggest a swimming pool. It's always nice to have a little swim, especially in the heat of the Northern Cape. Other than that it was very pleasant. We enjoyed it very much.
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Newlands Country Lodge 's response
Dankie Catherine, ek waardeer die terugvoering. Ek hoop 2018 hou net die beste in vir julle. Ons het ongelukkig nie op die oomblik die mannekrag om 'n swembad te onderhou nie, maar ons planne vorentoe is om 'n kanaal te bou van die dam af wat deur die perseel gaan loop. Dit sal 'n geleentheid aanbied om bietjie af te koel daarin. Hopelik val ons planne in plek en sal ons teen volgende somer dit hê. Groete
Denise M - Sep 2017
Overall rating
Vreedsaam
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Peaceful
It was very peaceful in nature/farm creation, the children were outraged by the little foal and his mother.
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Minnie S - Jun 2017
Overall rating
Ons het die eenheid baie gerieflik en netjies gevind, baie dankie.
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We found the unit very comfortable and tidy, thank you very much.
The owner was very friendly and helpful and we really appreciated that she arranged meals for us and we didn't have to look for another place to eat after a long journey. I would definitely recommend Newlands Country Lodge.
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Newlands Country Lodge 's response
Baie dankie! Dit was baie lekker om julle hier te he!
Eleonore H - May 2017
Overall rating
Awesome.
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Awesome.
It is so peaceful and clean. Will stay there again.
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Newlands Country Lodge 's response
Baie dankie vir die kuier! Hoop ons sien julle binnekort weer.
Annelize E - Apr 2017
Overall rating
Netjies en skoon, alles wat mens nodig het is daar.
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Neat and clean, everything you need is there.
Pillows was mushy and not enough. Also no extra blankets for a cold night. No broom to clean up mess. Other than that, no complaints.
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Newlands Country Lodge 's response
Baie dankie vir die kuier, dit was baie lekker om julle hier te hê.
Lynne D - Jan 2017
Overall rating
Uiters aangename verrassing!
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Exceptionally pleasant surprise.
The road on the way there makes you believe that you're on the wrong road. The signboard outside also only reads Newlands Farm. It is confusing. Maybe they should put up a sign or tell people that the entrance is Newlands Farm 2. But we will stay there from now on, every time. It is an incredible place with everything you can possibly think of, and it's luxurious.
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Newlands Country Lodge 's response
Hello Lynne
Baie dankie vir julle bespreking en terugvoering. Dit was baie lekker om julle hier te hê. Ek gaan kyk om borde op te sit wat die aanwysings sal makliker maak.
Thea P - Jan 2017
Overall rating
Netjies en kan hom aanbeveel.
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Neat, can recommend it.
We enjoyed it a lot at Newlands Country Lodge. They can also provide a freezer facility, which we needed for the extra fish we brough with. Place was neat, and met our expecations. I will recommend them anytime.
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Newlands Country Lodge 's response
Hi Thea, baie dankie vir julle bespreking en terugvoering. Ons hoop ons sien julle gou weer.
Anke C - Sep 2017
Overall rating
Oulike plek - veral as jy met 'n dier reis.
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Cute place - especially if you are traveling with an animal.
This accommodation is good value for money. You drive through a bad area for a while but the accommodation itself is very safe. Was perfect for us traveling with our dog. Would love to stay there again.
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Nicolene D - Jan 2017
Overall rating
Pragtige plek.
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Beautiful place.
I have to thank you for all the help to meet our needs by fixing your accommodation at an earlier date. Beautiful place, just a pity that the flies were such a nuisance.
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Randell B - Jun 2017
Overall rating
Privaat en veilig.
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Private and safe.
Was just a bit cold without the heaters, but apart from that it was fantastic.
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Newlands Country Lodge 's response
Baie dankie mnr Bezuidenhout. Hoop om julle weer te sien!
Lynette M - Jan 2017
Overall rating
Dit was baie lekker, baie mooi landgoed.
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It was very nice, beautiful lodge.
We had a good time. Bedding was clean. The shower needs attention, but other than that, we had a blast.
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David F - Dec 2017
Overall rating
Dit was aangenaam.
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It was pleasant.
The place is very peaceful, only the pool needs attention.
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Newlands Country Lodge 's response
Baie dankie vir die terugvoering, David. Ons waardeer dit baie.
Danie V - Dec 2017
Overall rating
Ruim en netjies.
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Spacious and tidy.
Hannelie, thank you a thousand for an unbeatable dinner as well as delicious road food, with so much effort made for the long road the next day. The place as such: spacious and quite neat and clean. Linen and towels clean and had a wonderful rest.
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Newlands Country Lodge 's response
Baie baie dankie! Julle moet n heerlike Kersfees he, en hoop om julle binnekort weer te sien.
Tersia S - Jul 2017
Overall rating
Goeie waarde vir geld vir oorslaap.
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Good value for money for ovenight stay.
Little plade was well appointed and very neat. Bad location expecially if you need to find it after dark. There should be more signs so you know you are on the right way. Only reason I woulnd't recommend it is because of the location.
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Anneke H - May 2017
Overall rating
Baie rustig, weg van stadslawaai.
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So peaceful away from the noisy city.
We had a great time with the horses neighing in the background and waking up with the cock crow. Unfortunately the road leading there isn't great - you to go through an informal part of the city. Also not the ideal road if you only get there after 19:00 at night. Communal DStv and TV mentioned. We were only able to get/see one channel, just 200 (SuperSport Blitz). Hanelie said there would be a kettle in the unit and she even sent us pictures of a kitchenette (with kettle), but there wasn't any kettle. We had to boil water on the small stove or in the microwave. Also no bin in the unit. Luckily we brought a black bag for our trash. The next morning after they cleaned the unit, they just put one new black bag in the kitchen. By the end of April the nights are quite cool in Kimberley. No extra towels for the beds. Luckily we had an extra blanket in the car. Very nice accommodation. Enough space in the unit and it was very clean and neat.
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Newlands Country Lodge 's response
Baie dankie vir die kuier! Hoop ons sien mekaar binnekort weer.
Anonymous Guest - Dec 2017
Overall rating
Nice overnight stay.
Very remote and directions are not good to the site. Neat facility. Just needs extra space to sit. One couch for 4 people. Short WiFi. Maybe a little far out of town.
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Hannes V - Dec 2017
Overall rating
Nie wat op internet adverteer was nie.
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Not what was advertised on the internet.
Neat, comfortable accommodation. But our expectations were a guest house on a farm with a view like on the website. Unfortunately we were not placed there. The road to the "farm" makes one wonder.
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Kerneels F - Feb 2017
Overall rating
Netjiese plek, vriendelike gasvrou maar verkeerde ligging.
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Neat place, friendly hostess, but wrong location.
Was a shock driving through the informal settlement and then, not far from the neighbourhood is the farm. It's very neat with a friendly hostess and is worth the money. Unfortunately we didn't like the location and it was a shock driving through the slum to get to our accommodation. The house is 300 m from a train track and the people in the informal settlement's music is quite loud, so it's not a good place to relax. I would recommend it to contractors who've worked hard and just want to rest, but aren't on holiday. Unfortunately I won't recommend it to friends and acquaintances.
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Manfred E - Feb 2017
Overall rating
Dit was kort maar die beddegoed was nie vervang nie.
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Short stay with no linen change.
No linen change.
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Newlands Country Lodge 's response
Baie dankie vir die bespreking en die terugvoer.
Anele S - Jan 2017
Overall rating
Plek is pragtig, maar die dubbelbed is gedaan.
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This place is beautiful, but the bed is worn out.
The sleeping arrangements were quite neat and you can see the place has been revamped recently. The only problem is that the double bed was worn out. The springs poked and prodded us so that we couldn't sleep past 01:00 and decided to get up and leave earlier than we had planned. We also couldn't reach the manager to ensure we use the correct gate. Maybe mention that the accommodation is on the outskirts of town and that you have to drive through a rough part of town to get there. Please check the mattresses!
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Newlands Country Lodge 's response
Hi Anele, baie dankie vir die bespreking sowel as die terugvoering. Ek sal daadwerklik plan maak met die matras en dit vervang. Mooi bly.
Bennie V - Sep 2017
Overall rating
'n Baie mooi nuwe plek maar sy ligging is totaal onaanvaarbaar.
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Such a beautiful new place but the location is totally unacceptable.
The reception was by a security guard and we had to complete the froms. The unit was not prepared at all even though we arrived after 14:00. Reeked of smoke so we had to call the owner. We were moved to a different unit and we were able to move in at 15:00. The unit was well equipped, but the cutlery was dirty. Looks as though the manager just leaves the units to the cleaners. They advertise it as Newlands Country Lodge, but no one knows of such a place. It is 10 from the town and you have to contatly drive through informal settlements. When we asked around no one knew about the place and after phone calls to the owner we learned it was called Newlands Farm. The sign post indicates that it is private property, not a Country Lodge. We were two families who stayed there and the remaining 6 units were occupied by construction workers.
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Nelmari V - Jun 2017
Overall rating
Nie aanbeveelbaar.
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Not recommendable.
The units allocated to us were right next to long term contractors who were not considerate to the other guests and were noisy during the night until the wee hours of the morning (around 6:00). This facility is not for those looking for a peaceful vacation. The road to the accommodation is not for the faint hearted as it leads through an informal settlement, especially not if you're driving in the late afternoon. No signs to indicate their location and we passed their gate a few times. Took a while to teach the owner over the phone to ask for help. The units are cold with no heaters or aircon available. Not much bedding. Luckily we brought extra blankets. The showers in both units need attention. Tiles have old dirt and the whole bathroom is wet when you've finished showering. Only basic TV channels available, not ideal for someone who wants to relax in front of the TV after a long journey. Kettles also crusted with old dirt, so wasn't sure if they were safe to use. The photos online are misleading. Wouldn't recommend them at all. Other accommodation we used at cheaper rates offered more.
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Karin M - Aug 2017
Overall rating
Netjiese nuwe plek, maar nie op standaard nie.
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Neat new place but not up to standard.
We were 4 adults. There were only 3 towels, but no shower mats. The drivers arrived. We told her that the key for the security gate was broken, and therefore could not lock the gate (it had not been locked when we got there). The braai strainer and braai area were full of pigeon droppings and unusable. She just said "sorry" but did nothing and drove off. There are no bedside lamps, no bins in the bedrooms/bathrooms. There are not enough cooking utensils and cutlery for 4 people, and only one double sofa for 4 people.
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Gert V - Apr 2017
Overall rating
Ons was teleurgesteld.
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We were disappointed.
The bedding weren't clean and insufficient. One pillow case was torn. There were no plugs for the bed lamps. In comparison to other accommodation in the same price range, it wasn't up to standard and we won't book here again or recommend it. The photos are misleading.
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Anonymous Guest - Dec 2017
Overall rating
Not fun at all!
Don't just see us again!
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William K - Jan 2017
Overall rating
Baie vlieë en ongemaklike matras.
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So many flies and the mattress was uncomfortable.
At least 100 flies shared the unit with us. We had to buy poison. The double mattress in Unit 1 was uncomfortable we couldn't sleep on it. We had to wonder if the owner ever even tried it? Furthest away from the shops and you drive through an informal settlement to get there.
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Newlands Country Lodge 's response
Hello William
Baie dankie vir julle bespreking en terugvoering. Ons maak daadwerklike planne met die vlieë probleem, en ek neem ag op die matras. Ons sal dit regmaak, Weereens dankie.
Hannes D - Dec 2017
Overall rating
Teleurstellend.
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Disappointing.
Not what is advertised. Location not good. Accommodation between stores and worker accommodation. Units not up to standard for the price. No fan or air vent in unit 15. Had to go and buy milk in the location to be able to drink coffee. No chairs to sit on porch. Horse manure all around the units on the grass. After a long journey, this is not how one wants to rest. Pillows as thin as half a phone book. Unit had been clean but not again for us.
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Newlands Country Lodge 's response
Hello Hannes. Baie dankie vir die bespreking en ook vir die terugvoer. Hoop 2018 is n goeie jaar.
Lawrence M - Dec 2017
Overall rating
Baie onaangename ondervinding.
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Very unpleasant experience.
Firstly, we would not have proceeded with the booking if we had been informed in advance that we had to travel through an informal neighborhood to get to the Lodge. Upon our arrival the key to our unit was looking for a call to the manager - she does not live on site - so she came to speak to the guard after we waited 20 minutes before finding the key. The reason - the lady cleaning the unit forgot to hand in the key at the gate. The first impressions of the housing units were a bit of a shock - in front of one housing unit, half the porch was packed with empty beer bottles. The first impression of our unit was that it was 'tired'. The pots and pans and cutlery were in terrible condition and we used our own utensils. There is a guard at the gate but the units are not secured with a security fence - given the surroundings we were not entirely at ease. We travel a lot and have no problem paying a premium for good standard accommodation. The Lodge will definitely not see us again.
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Newlands Country Lodge 's response
Hello Lawrence en baie dankie vir die terugvoer.
Ek vra weereens omversoning vir die sleutel wat nie by die hek was op julle aankoms nie, sowel as die bierbottels op een van die ander gaste se stoep.
Ek wil darem net daarop wys dat ek wel in 'n e-pos op 07.12.17 wel aan julle genoem het van die pad na die lodge toe:
"Ons is op 'n kleinhoewe gelee en die enigste pad na ons toe gaan verby 'n informele area wat nie altyd so skoon is nie. Ek wil almal asb verseker dat die pad en area baie veilig is, en dat die lodge baie netjies en veilig is. Ons het 24 uur sekuriteit op die perseel, en al ons eenhede het veiligheidshekke as ekstra versekering. Moet asb nie dat die pad julle afskrik nie, dis veilig!"
Baie dankie vir die terugvoer, ek het dit opgeneem met die personeel.
Vriendelike Groete,
Hanelie
Rika S - Oct 2017
Overall rating
Vuil
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Dirty.
The environment is anything but safe. Drive through very dirty area to get there. From a distance everything looks very beautiful, but the inside of the units are dirty. Full of dead flies. Microwave filthy. Shower head sprays over the shower door with the result that the whole bathroom is wet. Satellite TV not enabled. Patio dirty, can't braai there. Cutlery not enough for 4 guests as we discussed. 1 would have to eat and wait for cutlery once until someone else is done.
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Newlands Country Lodge 's response
Hallo Rika. Baie dankie vir die terugvoering.
Ek is baie jammer om te hoor dat dit so gelyk het. Ek was op verlof in die tyd wat julle bespreek het, maar ek gaan dit definitief opvolg. Weereens vra ek om verskoning vir enige ongerief.
Vriendelike groete
Hanelie
Anonymous Guest - Jul 2017
Overall rating
Young, our stay there was a nightmare.
After being on the road for 7 hours, the place stank so much that we couldn't breathe. I reported this to the reception. They claim it was the mop that was rotten and the cleaning lady didn't seem to notice. It's winter and we had to sleep with the windows and door open just to get fresh air. My son has asthma and was coughing all night. I also couldn't cook because the pot was full of holes. The next morning the lady brought a new mop and took the pot that was broken. We couldn't drive the next day because we couldn't sleep. It cost me even more money to book at another place just to rest up to be able to ride again. That place will not see me again.
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Josef F - Dec 2016
Overall rating
Baie rustig en pagtige natuurskoon!
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Very peaceful and beautiful scenery!
Newlands Country Lodge is a very neat place! Beautiful horses grazing on your front porch, chickens foraging with their chicks on the lawn. Wonderful place to come and rest from the hustle and bustle of the city. Thank you so much, it was a great experience!
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Newlands Country Lodge 's response
Dankie Madalein,
Was heerlik om julle hier te he. Mag die Nuwe jaar vrede, liefde en voorspoeg inhou!
Annelize B - May 2016
Overall rating
Baie aangenaam!
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Very pleasant!
I really love the place. It was set up for us and adapted to our number of guests. Hanelie went out of her way to make us feel at ease, I will definitely go there again!
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Newlands Country Lodge 's response
Baie dankie Annelize! Dit was 'n plesier om julle hier te hê! Ons hoop ons sien mekaar gou weer!
Groete,
Hanelie
Louise V - Dec 2016
Overall rating
Mooi plek met baie potensiaal.
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Beautiful place with loads of potential.
All of the basics were there and we could see that an effort was made with the new chalets. It was just very hot and with only one fan in the unit, it got a bit much. Aircons or at least a working fan for every rooms is recommended. The horses stole my kids' hearts and it was a sweet bonus.
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Newlands Country Lodge 's response
Hello Louise. Baie dankie vir julle bespreking en terugvoering. Die lugversorging is in die pyplyn vir die nuwe jaar, so hopelik sal dit binnekort uitgesorteer wees. Mooi bly.
Ciska F - Jun 2016
Overall rating
Ons het dit baie geniet.
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We enjoyed it a lot.
It is a very nice place. I know that it's relatively new places and that they are still busy equipping it, but there was a shortage of blankets. It is winter now and very cold next to the dam and there is only 1 duvet on each bed but no blankets. They also have to take a look at the kitchen equipment, there wasn't enough pots or pans and no casserole dishes for braai meat, there are also no salad bowls. The only things they have to pay attention to is the kitchenware and extra blankets. The chalet we were in only had 2 chairs in the sitting room, no chairs at the kitchen table so that you could sit and eat. There were also only 2 chairs, but the chalet caters for 4 people. It is winter now and too cold to sit outside. Other than that it was lovely and value for money.
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Newlands Country Lodge 's response
Baie dankie Ciska. Dit was 'n groot plesier om julle hier te hê. Ek maak werk van al die aanbevelings! Baie dankie vir die terugvoering!
Dawie C - Dec 2016
Overall rating
Rustig en weg van geraas.
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Peaceful and away from noise.
I think the place is ideal for those of us wanting to get away from the city's noise and just recharge our batteries.
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Newlands Country Lodge 's response
Dankie Dawie, dit was baie lekker om julle hier te hê.
Anina L - May 2016
Overall rating
Bekostigbaar met alles wat jy nodig het.
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Affordable with everything you need.
If you don't mind staying a few kilometers outside the city, this is the perfect accommodation. The unit is spacious and has everything you need.
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Marie S - Dec 2016
Overall rating
Very friendly and helpful.
Newlands Country Lodge 's response
Thank Marie. was a pleasure to have you here. I will have a word with that rooster hahaha. Keep safe!
Marc J - Dec 2016
Overall rating
Vlieë is 'n probleem en watertoevoer nie na wense nie.
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Flies are a problem and water supply not as desired.
Realize it's on a farm, but flies are a problem. Water supply installation does not fully meet the demand of use. Very difficult to regulate water temperature when showering and toilet ran constantly.
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Newlands Country Lodge 's response
Hello Marc
Baie dankie vir die bespreking en die terugvoering. Mooi bly en hoop ons sien julle weer binnekort.
Anonymous Guest - Dec 2016
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Anita C - May 2016
Overall rating
Not good value for money at all.
Juanita V - May 2016
Overall rating
Pateties.
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Pathetic.
I have already written an email about our nasty experience. After we received a quote of R900 for the 2 units and we repaid the deposit of R450 as requested, I was contacted 2 days later by Hanelie to tell me she had made a mistake. But that she will keep it that way. Out of decency I offer to pay the difference and she says it's R250. I say to her, "so it's R125 per chalet" and she says yes. I arrange with my little brother and he says it's ok. When they arrive there, she informs them that they only have to pay R200. He pays it without receiving a receipt and asks her if she's dead sure, because he's sure there's more outstanding and she assures them that's all. She walks to her vehicle and comes back and says that she did make a mistake and that they still owe R650. He pays it to her and again does not receive a receipt. When we get there he shares what he paid and I say "there's a mistake". I call her and she says he only paid R650. We check everything and pick up his money in his wallet and his slips and see that he did pay R850. We call her again and she still says, "no, it was only R650". I leave it there. Our units were a mess. Our fridge was dirty. It was just flies. No towels. The boards are "chipped". The bedding stinks and there was no hot water in unit 7 on Sunday morning. We did take the shower head off in unit 7 because we have 2 2 year olds who can't shower and tried to wash them and just forgot to put it back. The air conditioner is something from another era. Didn't even turn it on because no one knows how the thing works and was too scared of it. After we filed a complaint, she replied that we left the lights on and took the one key, which we forgot to hand in. We asked her for an address to send it by express mail with no response. She also made it appear as if everything is our fault and that's the reason we don't receive any deposit back. So, it was not a good experience for us at all. Sorry.
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Newlands Country Lodge 's response
Ek is jammer dat u so voel. Ek het u ook reeds geantwoord met n epos. Ek het net R650.00 ontvang en nie R850.00 nie, soos ek vir u en mnr Van Vuuren verskeie kere op die aand en ook op my eposse en boodskappe verduidelik het. Ek het ook fotos aangestuur van hoe u die eenhede gelos het, met elke liewe lig wat brand, en die lugverkoeler wat aan gelos was, handdoeke op die vloer, en die emmer en mop op die sitkamervloer.Ek moes 20 eenhede krag vervang waar ons eenhede gemiddeld 4 eenhede krag n aand gebruik. Ek kon ook nie wag vir die sleutel nie, ek het gaste gehad die Maandagaand wat n sleutel moes he. Daarom het ek op my eie onkoste n ander sleutel laat maak. U hoef geen onkoste aan te gaan om die sleutel te pos nie, dis onnodig. Ek hoop dat dit dan nou hierdie aangeleentheid afsluit en dat u vorentoe akkommodasie sal kry wat u verkies.
Groete
Hanelie
- Free cancellation up to 1 week before your stay!
- Capacity: 80 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Midlands Road, Kimberley, 8306, Northern Cape