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Ons Strandhuisie N5

Self Catering

Review Summary

4 out of 5from 28 reviews for Ons Strandhuisie N5
Cleanliness
3.6/5
Service
4.1/5
Location
4.1/5
Safety
4.5/5
Value for money
3.4/5
Marlenette V - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlenette V
With partner

Thank you, I really enjoyed the environment and friendly people.

Enjoyed every moment, thank you for making the accommodation available.

Ons Strandhuisie N5 's response

Thank you so much for the perfect score. We really appreciate it!

Ons Strandhuisie N5
Loan Pieter S - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Loan Pieter S
With friends

Baie lekker plek. Lekker groot.

Baie nice en baie spasie.

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Very nice place. Nice and big.

Very nice and lots of space.

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Ons Strandhuisie N5 's response

Baie baie dankie vir die pragtige resensie, ons waardeer dit opreg.

Ons Strandhuisie N5
Craig C - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Craig C
On business

For a short business trip we enjoyed our stay.

Clean and neat, well equipped for self-catering, value for money.

Ons Strandhuisie N5 's response

Thank you so much for the perfect score we really appreciate it. More than welcome back at Ons Strandhuisie N5

Ons Strandhuisie N5
Ben P - May 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
3/5
Ben P
With partner

Nie waarde vir geld.

Die voorvertrek, net voor die badkamer se deur, se dak lek as dit reën. Die skoonmaker het 'n emmer daar gelaat vir die water wat drup. Sukkel met warm water in die stort. Meganisme/stelsel kort aandag. Voordeur sukkel baie om oop te sluit.

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Not value for money.

The roof of the front room, just in front of the bathroom door, leaks when it rains. The cleaner left a bucket there for the dripping water. Struggling with hot water in the shower. Mechanism/system needs attention. Front door has a lot of trouble opening.

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Ons Strandhuisie N5 's response

Baie dankie vir jou terugvoering, maar vir 2 persone is dit seker bietjie duur. Maar die huis word as 'n geheel verhuur, dan is dit baie goedkoop.

Ons Strandhuisie N5
Ruhan M - Apr 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
3/5
Ruhan M
On business

Waarde vir geld.

Ja, ons het baie lekker gebly. Sal die verblyf regtig aanbeveel.

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Value for money.

Yes, we had a very nice stay. Would really recommend the stay.

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Ons Strandhuisie N5 's response

Baie dankie vir die terugvoering.

Ons Strandhuisie N5
Leon B - Dec 2023
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Leon B
Family with young children

Goedkoop, maar oud en afgeleef.

Dit is waarde vir geld, maar oud en afgeleef. As jy goedkoop soek, is dit die plek. As jy handdoeke en ten minste ordentlike linne wil hê, is dit nie die plek vir jou nie. Die plek het 'n make-over nodig. Geen WiFi of selfs net toiletpapier nie.

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Cheap, but old and shabby.

It is value for money but old and run down. If you're looking for cheap, this is the place. If you want towels and at least decent linen, this is not the place for you. The place needs a makeover. No WiFi or even just toilet paper.

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Allen H - Dec 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Allen H
Family with young children

Rustig, veilig en verfrissend.

Ons kuiertjie by Ons Strandhuisie in Pearly Beach vakansie-oord was so 'n goeie belewenis. Die huisie is goed geleë en die hele area is veilig en skoon. Ons het as gesin lekker gerus en sal beslis weer soontoe wil gaan maar vir nog 'n ekstra dag. Dankie vir jul vriendelikheid en puik diens.

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Quiet, safe and refreshing.

Our visit to Ons Strandhuisie in Pearly Beach holiday resort was such a good experience. The cottage is well located and the whole area is safe and clean. We had a great time as a family and would definitely like to go there again but for an extra day. Thank you for your kindness and great service.

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Ons Strandhuisie N5 's response

Baie dankie vir jou resensie. Ons waardeer dit opreg. Meer as welkom terug.

Ons Strandhuisie N5
Mignon S - Jan 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
1/5
Mignon S
Family with young children

Ons het besoek afgelê vir 'n langnaweek en was 5 mense in totaal. In my opinie kan die plek 4 mense akkommodeer en nie 6 mense nie.

'n Bed in die braaikamer werk nie, want die vertrek is baie klein en by die badkamer so in die nag kan die persoon nie slaap indien 5 ander mense die badkamer wil besoek nie. Die opslaanbank in die sitkamer is korter as 'n normale bed so net tans beskik vir 'n kleiner kind en 'n kleiner kind kan nie alleen slaap nie. Die oopslaanbank het 'n throw oor, maar geen paslaken nie. Die akkommodasie is beslis nie op standaard vir die prys nie, so glad nie waarde vir geld nie. Die enigeste positiewe ding is dat dit in die oord is en veilig is om kinders in die strate te laat fietsry. Dit is baie duidelik dat die eienaars dit nie self gebruik nie, want hulle sal nie self met die toestande tevrede wees nie en duidelik die plek aanhou vir die inkomste. Ons het die eienaars benader om later te bly, terwyl daar nog geen bespreking was nie en hulle was sleg onderhandelbaar vir een uur ekstra waarna ons moes pro rata esktra betaal. Dit is die eerste keer dat ek hierdie ondervinding met enige bespreking gehad nie en in my opinie baie swak kliëntediens, veral gegewe die feit dat ons eers 15:00 kon inboek en reeds 10:00 moes uitboek so 'n halwe dag verloor. Die skoonmaakkoste van R399 is ook verregaande en word altyd ingesluit by 'n bespreking van dieselfde tarief. Die going rate vir skoonmakers in Pearly Beach is R250 en Ons Huisie is baie klein so ek wonder waar gaan die geld regtig heen? Die kombuistoerusting is nie meer op standaard nie. Die potte is baie lendelam en die handvatsels baie los so gevaarlik wanneer warm kos daarin is. Die stoof se plate is stukkend en die oond binne is vuil en verweer so nie geskik vir gebruik nie. Ek verstaan nie die doel van die los gasplate op die stoof nie en die stoof kan eerder uitgegooi word, want dit vat onnodig plek op. Daar is net een hoofkragpunt onder die TV met verskeie koppelings. Die krag van die stoof is ook daarvan afgelei so 'n potensiële brandgevaar. Die rasper is oor die muur, die plastiese snybord is vuil en ruik sleg en dit kan nie meer skoongemaak word nie so moet vervang word. Daar is nie 'n broodbord en mes nie, so besoekers gebruik die plekmatjies daarvoor wat nou vol snymerke is en vervang moet word. Daar is 'n ou verfdrom in een van die kombuiskaste wat een van die stukkende rakke in plek moet hou, weereens nie aanvaarbaar nie. Daar is net een braaibak en die is te klein om vleis te hou vir 5 mense so 'n groter een word benodig. Die yskas werk nog, maar het begin roes so kan vervang word. Daar is 2 swartsakke en 2 toiletrolle voorsien vir 5 mense wat nie voldoende is vir die tydperk nie. Daar is geen bad- of swemhanddoeke voorsien nie en die beddegoed is begin reeds wolletjies afgee so kan ook vervang word. Die droograk buite die huis is baie geroes en oorgeverf, maar die roes dop weer op en sal klere vlek so 'n nuwe een word benodig of die huidige een moet net verwyder word.

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We visited for a long weekend and were 5 people in total. In my opinion the place can accommodate 4 people and not 6 people.

A bed in the braai room does not work because the room is very small and by the bathroom so at night the person cannot sleep if 5 other people want to visit the bathroom. The pull-out sofa in the living room is shorter than a normal bed so it is only currently available for a smaller child and a smaller child cannot sleep alone. The sofa bed has a throw over, but no fitted sheet. The accommodation is definitely not up to standard for the price, so not value for money at all. The only positive thing is that it's in the resort and it's safe to let kids ride bikes in the streets. It is very clear that the owners do not use it themselves because they will not be satisfied with the conditions themselves and clearly keep the place for the income. We approached the owners to stay later, while there was still no reservation and they were badly negotiable for one hour extra after which we had to pay pro rata extra. This is the first time I've had this experience with any booking and in my opinion very poor customer service, especially given the fact that we could only check in at 3pm and already had to check out at 10am so we lost half a day. The cleaning cost of R399 is also outrageous and is always included in a booking of the same rate. The going rate for cleaners in Pearly Beach is R250 and Ons Huisie is very small so I wonder where the money really goes? The kitchen equipment is no longer up to standard. The pots are very loose and the handles very loose so dangerous when there is hot food in them. The stove's plates are broken and the inside of the oven is dirty and weathered so not suitable for use. I don't understand the purpose of the loose gas plates on the stove and the stove could be thrown out instead, because it takes up unnecessary space. There is only one main power point under the TV with several connections. The power of the stove is also derived from it so there is a potential fire hazard. The grater is all over the wall, the plastic cutting board is dirty and smells bad and it can't be cleaned anymore so needs to be replaced. There is no bread plate and knife, so visitors use the placemats for them, which are now full of cut marks and need to be replaced. There is an old paint drum in one of the kitchen cupboards that is supposed to hold one of the broken shelves in place, again not acceptable. There is only one barbecue and it is too small to hold meat for 5 people so a bigger one is needed. The fridge still works, but has started to rust so can be replaced. There are 2 black bags and 2 toilet rolls provided for 5 people which is not sufficient for the period. There are no bath or swimming towels provided and the bed linen has already started to be fluffed up so can also be replaced. The drying rack outside the house is very rusted and painted over, but the rust keeps coming back up and will stain clothes so a new one is needed or the current one just needs to be removed.

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Willem M - Jul 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Willem M
With friends

Baie lekker, ruim en netjies.

Een groot negatiewe aspek en dit is papierdunmatrasse, geen volwasse mens kan op enige van die huis se matrasse 'n goeie nagrus hê nie, dis papierdun. Verder baie netjies. Dalk kan hulle die dak seël, by braaikamer in die winter kom daar 'n verskriklike koue lug in. Anders het ons baie lekker gebly.

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Very nice, spacious and neat.

One big negative aspect is the paper-thin mattresses, no adult person can get a good night's rest on any of this house's mattresses, it is paper thin. Otherwise very neat. Maybe they can seal the roof, in the braai room during the winter a very cold breeze gets in. Otherwise we had a very good stay.

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Ons Strandhuisie N5 's response

Matrasse is reeds vervang asook die dak weereens geseel.
Die huis is by die see.. Jy het seker nou al 3 x by Ons Strandhuisie gebly.

Ons Strandhuisie N5
Ashlyn M - Jun 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ashlyn M
Family with teenagers

Wegbreek wat ons nodig gehad het. Fantastiese atmosfeer.

Baie lekker tydjie gehad by Ons Standhuisie. Wens ons kon langer bly. Sal beslis Ons Strandhuisie aanbeveel vir 'n lekker wegbreek. Baie rustig en veilig.

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Getaway that we needed. Fantastic atmosphere.

Had a very nice time at Ons Strandhuisie. Wish we could have stayed longer. Will definitely recommend Ons Strandhuisie for a nice getaway. Very peaceful and safe.

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Talita R - Apr 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Talita R
With friends

Oulike plek. Lekker braai-area. Net jammer stoof en oond werk nie.

Lekker ligging. Oulik en mooi dekor.

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Cute place. Nice braai area. Just a pity the stove and oven don't work.

Nice location. Cute and nice decor.

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Ons Strandhuisie N5 's response

Baie Talita vir jou pragtige resensie. Ons waardeer dit opreg. Volgens my kennis werk die stoof en oond. Sal defnitief ondersoek in stel.

Ons Strandhuisie N5
Tom B - Jan 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
2/5
Tom B

Sien sterre.

Sien sterre.

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See stars.

See stars.

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Ons Strandhuisie N5 's response

Baie dankie vir jou resensie waardeer dit.

Ons Strandhuisie N5
Nicholas H - Nov 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
1/5
Nicholas H
Family with young children

Veilig en rustig.

Eet- en drinkgeriewe kan opgedateer word en dit was baie vuil in die kaste. Stoof baie oud en vuil. Braaikamer was baie lekker.

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Safe and quiet.

Dining and drinking facilities could be updated and it was very dirty in the cupboards. Stove very old and dirty. Braai room was very nice.

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Ons Strandhuisie N5 's response

Baie dankie vir die resensie. Vreeslik jammer indien dit vuil was ons het skoonmaak dienste wat ek dadelik sal opvolg hoekom dit nie skoon was nie.

Ons Strandhuisie N5
Michael H - Jan 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
1/5
Michael H
Family with young children

Benodig dringend aandag!

Met die doel om my vrou en kinders bietjie te bederf op kort kennisgewing, het hierdie plek net ons naweek bederf! Die beddegoed en matrasse is oud en verweer. Die plek ruik soos honde asem en die plastiek stoele by die etenstafel ruik na ou sweet! Die ligging en uitleg van die huisie is lieflik, maar daar was lanklaas moeite gedoen met hierdie plek. Dit kort 'n drastiese revamp. Teen die prys is dit beslis nie die moeite werd. Ons het al by ander huisies in die oord 'n veel beter ondervinding gehad teen dieselfde prys. Wag maar vir die revamp voor jy hier bespreek!

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Needs urgent attention!

With the intention of spoiling my wife and kids a little at short notice, this place just spoiled our weekend! The bedding and mattresses are old and weathered. The place smells like dog breath and the plastic chairs at the dining table smell of old sweat! The location and layout of the cottage is lovely, but there has been no effort put into this place for a long time. It needs a drastic revamp. At the price it is definitely not worth it. We have had a much better experience at other cottages in the resort at the same price. Just wait for the revamp before you book here!

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Ons Strandhuisie N5 's response

Geagte Michael

Baie dankie vir u resensie. Die matrasse waarvan u praat is presies 'n jaar gelede vervang. Die see gee wel 'n reuk aan goed dat indien u reuk sensitief is nie gerieflik sou wees nie. Ek het die eenheid die oggend beset. Die prys is vir die huis en ons het tot dusver geen klagtes gekry daaroor nie. Die linne is deur die eienaar nuut na 'n seisoen gekoop die skoonmaak dienste het net nie die nuwe linne opgesit nie.

Ons vra om verskoning vir enige ongerief.
Vriendelike Groete

Ons Strandhuisie N5
Andries L - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andries L
With friends

Sal die verblyf beslis aanbeveel.

Dit is ons tweede keer dat ons daar oorbly en sal beslis weer daar tuisgaan. Die huisie is baie netjies en bly baie lekker. Daar is alles wat mens nodig het en is so naby die see. Die braaikamer is 'n wenner. Die eienaars is baie vriendelik en behulpsaam. Sal die verblyf beslis aanbeveel.

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Would definitely recommend the stay.

This is our second time staying there and will definitely stay there again. The house is very neat and stays very nice. There is everything you need and is so close to the sea. The braai room is a winner. The owners are very friendly and helpful. Would definitely recommend the stay.

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Ons Strandhuisie N5 's response

Baie dankie vir die pragtige resensie.

Ons Strandhuisie N5
Rache D - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rache D
Family with teenagers

Stunning, value for money!

Stunning house, will for sure go back. Had everything that we needed and more!

Ons Strandhuisie N5 's response

Dear Rache,

Thank you for your lovely review, we do appreciate it very much. You are more than welcome back at Ons Strandhuisie.

Ons Strandhuisie N5
K K - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
K K
Family with young children

Dit was baie aangenaam.

Heerlike plekkie. Stapafstand van strandgebied. Rustige omgewing.

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It was very pleasant.

Lovely place. Walking distance from beach area. Quiet environment.

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Sandra M - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandra M
With friends

It was a marvellous weekend and the people are very friendly.

We did enjoy our stay and would recommend to anyone. Our weekend house was very lovely and clean so thanks for a wonderful weekend.

Ons Strandhuisie N5 's response

Thank you for this lovely review, we really appreciate it. You are more than welcome back.

Hope to see you soon!

Ons Strandhuisie N5
Carla E - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carla E
Family with young children

Fantasties.

Ons was onseker oor die plek aangesien daar nie baie goeie resensies was nie, maar dit was uiters aangenaam. Ons is vriendelik ontvang, die plek was besonders skoon en netjies. Die banke is bietjie afgeleef al, maar is toegemaak met throws. Die idee is sekerlik dat jy nie stoei op die banke nie en ordentlik sit daarop dan sal die throws nie afkom nie. Die beste matras en kussings by verre wat ons nog gehad het. Linne was skoon en goed. Ja. Die krag trip as jy te veel goed aansit. Jy kan nie toast maak, ketel kook en stoof aan hê terwyl iemand stort nie, maar dis regtig nie die einde van die wêreld nie. Ons het so lekker gebly, ons wou langer bly. Net een voorstel: Neem toiletpapier en skottelgoedseep saam.

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Fantastic.

We were unsure about the place as there were not very good reviews, but it was extremely enjoyable. We were warmly welcomed, the place was exceptionally clean and tidy. The couches are a bit worn out, but are closed with throws. The idea is surely that you won't wrestle on the couches and sit properly then the throws will not come off. The best mattress and pillows we've had by far. Linen was clean and good. Yes. The power trips if you have too many appliances on. You can't make toast, boil water and have the stove on while someone showers, but it really isn't the end of the world. We had a nice stay, we wanted to stay longer. Just one suggestion: Take toilet paper and dish soap together.

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Ons Strandhuisie N5 's response

Baie dankie Carla vir die pragtige resensie.
Dankie dat julle ons gekies het. Ons sal met graagte julle weer as gaste ontvang.

Ons Strandhuisie N5
Francis P - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Francis P
Family with teenagers

Skoon, rustig, vriendelik en baie gemaklik.

Ons is baie vriendelik verwelkom en hulle was baie behulpsaam tot laat. Die huisie het alles wat jy nodig het, skoon en ruim. Sal enige tyd weer daar bly.

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Clean, quiet, friendly and very comfortable.

We were welcomed very kindly and they were very helpful until late. The cottage has everything you need, clean and spacious. Would stay there again anytime.

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Ons Strandhuisie N5 's response

Baie dankie Francis vir die pragtige resensie ons by Ons Strandhuisie. Waardeer dit opreg.

Ons Strandhuisie N5
Johan O - Oct 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Johan O
With friends

Baie nice.

Was baie netjies met vriendelike diens!

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Very nice.

Was very neat with friendly service.

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Ons Strandhuisie N5 's response

Baie dankie vir die resensie, ek waardeer dit.

Ons Strandhuisie N5
Antoinette D - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Antoinette D
With friends

Heerlik.

Baie oulik en netjies. Heerlik!

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Lovely.

Very cute and neat. Lovely!

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Ons Strandhuisie N5 's response

Baie dankie Antoinette ons waardeer jou resensie julle is meer as welkom by Ons Strandhuisie.

Ons Strandhuisie N5
Ohna L - Nov 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
2/5
Ohna L
With friends

Te kort gebly om werklike gevoel te kry.

Regtig moeilik omdat ons net geslaap, opgestaan en vertrek het.

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Stayed for too short a while to really get a feel for it.

Really difficult since we only slept there, got up and left.

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Johan R - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan R
Family with teenagers

Dit was wonderlik om in Ons Strandhuisie te kuier.

Dit was 'n fantastiese wegbreek van ons alledaagse gejaag. Met aankoms was ons huis pragtig, skoon en netjies, met alles tot ons beskikking wat ons nodig gekry het. Ons was 3 volwassenes en 3 kinders en oorgenoeg slaapplek vir almal. Die braaikamer het ons seker die meeste benut en geniet. Ons het heerlik geslaap en verfris en met nuwe moed teruggery na ons elke dag lewe. Die huisie is stunning! Ons sal beslis weer daar gaan kuier.

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It was wonderful staying in Ons Strandhuisie.

It was a fantastic break from our everyday chase. On arrival we found a beautiful, clean and tidy, house with everything we needed. We were 3 adults and 3 children and there was plenty of sleeping space for all. We certainly used the braai room the most and enjoyed it so much. We slept well and were refreshed so that we could return to our everyday life with new courage. The cottage is stunning! We will definitely stay there again.

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Ons Strandhuisie N5 's response

Baie dankie vir u pragtige resensie, ons waardeer dit opreg.

Ons Strandhuisie N5
Merinda G - Jan 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
1/5
Merinda G
With friends

Hoofkragtoevoer: groot probleem.

Ons het vorige gaste se reviews gelees en vertrou dat genoemde klagtes opgelos sou word. Sien review 18 Des 17. Groot was ons teleurstelling toe ons met aankoms meegedeel is dat die stoof en ketel nie tegelyktydig gebruik kan word nie aangesien dit die krag afskop. Dit blyk toe dat daar die hoofkrag toevoer nie voldoende is nie en dat gewone huishoudelike kragkabels uit die hoof kragbord aangelê is. Ons kon slegs die kleinste plaatjie op die stoof gebruik vir ketel kookwater en kos, geen oond nie en dit vir 'n eenheid wat vir 6 mense voorsiening maak, totaal onaanvaarbaar. Banke se kussings is stukkend en binnegoed peul uit en is net met "throws" weggesteek. Lopende toilet probleem moes ons as vrouens self oplos aangesien dit ons sou wakker hou omdat die kamer afskortings van houtpanele gemaak is. Die dubbelbed se een plank op die bedbasis is stukkend en was reg gemaak met draad en toegegooi met 'n kussingsloop. Geen matras beskermers op enige van die matrasse nie. Teen R1600 per nag was dit vir seker nie waarde vir geld of 'n aangename verblyf nie. Dit is duidelik dat die genoemde probleme al 'n geruime tyd 'n probleem is wat nie opgelos word nie. Bv. die kragprobleem kon vergemaklik word deur om die stoof te vervang met 'n gasstoof.

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Main power supply: big problem.

We have read previous guests' reviews and trust that said complaints would be resolved. See review 18 Dec 17. Great was our disappointment when we were told on arrival that the stove and boiler cannot be used at the same time as it cuts off the power. It then appeared that there was not enough mains power supply and that ordinary household power cables were laid from the main power board. We could only use the smallest plate on the stove for kettle boiling water and food, no oven and this for a unit that caters for 6 people, totally unacceptable. Banks' cushions are broken and insides are peeling out and are only hidden with "throws". Running toilet problem we as women had to solve ourselves as it would keep us awake because the room partitions were made of wooden panels. The double bed's one board on the bed base is broken and was fixed with wire and covered with a pillow case. No mattress protectors on any of the mattresses. At R1600 per night it was certainly not value for money or a pleasant stay. It is clear that the mentioned problems have been a problem that has not been solved for some time. E.g. the power problem could be eased by replacing the stove with a gas stove.

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Ons Strandhuisie N5 's response

Baie dankie vir die resensie dit word opreg waardeer. Die vorige resensie was alles in die seisoen en die kontakteur mag nie in die oord werk gedurende seisoen tyd nie. Alles is reeds aandag gegee.

Ons Strandhuisie N5
Jaco J - Jan 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
3/5
Value for money
1/5
Jaco J
Family with young children

Die woning voldoen glad nie aan enige vereistes nie en is nie soos geadverteer nie.

Die huis se linne en beddens was uiters swak. Die hoofslaapkamer se bed en kopstuk is stukkend. Geen klerekaste maak 10 dae se verblyf ongerieflik! Die banke en kussings is oral geskeur. Geen hoofligte in slaapkamers. Geen braaiskottel of genoegsame eetgerei. Die stoof en ketel trip die krag konstant en ons het geen hulp vanaf die eienaar af gekry na vele boodskappe nie.

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The residence does not meet any requirements at all and is not as advertised.

The house's linen and beds were extremely poor. The main bedroom's bed and headboard are broken. No wardrobes make a 10 day stay inconvenient! The sofas and cushions were torn everywhere. No headlights in bedrooms. No barbecue dish or sufficient cutlery. The stove and boiler trip the power constantly and we got no help from the owner after many messages.

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Ons Strandhuisie N5 's response

Baie dankie vir u resensie, ons waardeer elke terugvoer opreg. Die linne is nie percale nie, die kopstuk is nou nie stukkend nie dit is 2 dele en dit is van palette gemaak, maar ons het dit vas aanmekaar gesit vir die gerief van die gaste. Die een plank van die bed was stukkend, dit is vervang. Daar was nie 'n bulb in die slaapkamer nie, dit is in gesit. Ons het ook 'n nuwe Braai skottel is ingesit. Die ketel was stukkend, toe ek dit terug neem het daar 7 ander gestaan. Ons het reeds aandag aan u terugvoer gegee asook nog veranderings sal aangebring word.

Vriendelike groete

Annelene, besprekings bestuurder

Ons Strandhuisie N5
Christien G - Dec 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
1/5
Christien G
Family with teenagers

Sal nie aan beveel nie.

Blyplek self voldoen nie aan standaarde nie. Yskas het nie gewerk nie, is toe herstel. Stoof is foutief, bly die krag uit skop. Beddens en linne swak. Gordyne word plek-plek met wasgoedpennetjies vasgehou. Kamer het nie gloeilamp in die dak gehad nie. Uiters onvriendelike ontvangs gehad.

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Wouldn't recommend.

The accommodation does not meet standards. The fridge didn't, so they fixed it. The stove didn't work properly as it keeps tripping the power. Poor beds and linen. The curtains were at some places held together with clothes pins. The rooms didn't have a light bulb on the ceiling. The reception was quite unfriendly.

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Ons Strandhuisie N5 's response

Baie dankie vir die resensie, alle terug voering word opreg waardeer. Ek het die persoon wat verantwoordelik is vir die skoonmaak gevra en sy het my meegedeel dat die huis heeltemal skoon was. Ons vra om verskoning indien u nie vriendelik ontvang is nie. Soos u gemeld het is die yskas herstel, u kon gerus die ander probleme noem waarna ons ondersoek sou instel en dit so gou as moontlik oplos.

Ons Strandhuisie N5
Jacques V - Apr 2017
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
1/5
Value for money
2/5
Jacques V
Family with teenagers

Nie wat ons verwag het nie.

Verblyf was nie op standaard nie. Benodig aandag.

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Not what we expected.

Accommodation was not up to standard. Needs maintenance.

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Ons Strandhuisie N5 's response

Baie dankie Susan vir jou resensie ons waardeer elke terugvoer. Die netheid van die eenheid het u onder ons aandag gebring en die persoon wat daarvoor verantwoordelik is in kennis gestel. Pearly Beach is waar u bespreek het. Die eenheid is in 'n oord geleë en het 'n 24-uur sekuriteits diens.

Groete
Annelene

Ons Strandhuisie N5
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 15:00 to 19:00
    Check-out: 10:00
  • Address: Nautilus N5, Pearly Beach Resort, Pearly Beach, 7221, Western Cape
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