Successfully reported
+44

Palmietpan Gastehuis

Guest House

Review Summary

2.7 out of 5from 2 reviews for Palmietpan Gastehuis
Cleanliness
3.5/5
Service
2.5/5
Location
3.0/5
Safety
2.5/5
Value for money
2.0/5
Elmarie F - Jul 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
1/5
Elmarie F
With partner

Die pad is baie lelik. Tuine is verwaarloos. Skuifdeur werk nie. Dit was wel skoon en netjies binne.

As die koste halveer kon word, sou jy gekry het waarvoor jy betaal het.

This review is being shown in its original language.
Translate to English.

The road is very ugly. Gardens are neglected. Sliding door not working. It was clean and tidy inside.

If the cost could be halved, you would get what you paid for.

This review has been automatically translated using Google.
View original in Afrikaans.

Palmietpan Gastehuis 's response

Met jou vertrek het ek met jou n telefoniese persoonlik bespreek iom asseblief aanbevelings to doen, om die kwaliteit van diens te verbeter.
Graag wil ek jou graag verseker dat daar dadelik aan jou aanbevelings gewerk is
Ek is dankbaar dat julle geen skade op julle voertuig gehad het met die koms na Hertzogville.
Dankie dat julle my raad gevolg het voordat julle die pad aangevat het.
Weereens baie dankie vir jou terugvoer telefonies en op sosiale media dit word opreg waardeer.
Tuine is baie dood in die winter. Alle tuine in die ogewing lyk af. Jammer oor die seisoene.
Daar is reeds begin met oprgradeering van die Hele Gastehuis. Storte is reeds vervang. Volgens my personeel het die persoon wat n probleem met die stort beleef het dadelik gehanteer, en in n ander kamer geplaas .
Die Gastehuis sal voor volgende week voltooi opgegradeer wees
Ons glo julle volgende besoek sal aan julle vereistes voldoen.
Groete
Bestuurder.
Jenny

Palmietpan Gastehuis
William B - Aug 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
William B
Large group

Beds clean and comfortable. Hot water. Owners very friendly and helpful. Needs some fixing up.

Chose this because we needed to be in the area. The rooms were clean but there were some things that needed fixing such as a shower head and a sink. Tins of paint and other materials lying around and some of the wardrobes were filled with items such as clothing and miscellaneous. Needs an outdoor area with chairs and braai facility. Only one small portable braai. The kitchen had limited crockery and cutlery so need to say on advert to bring your own. Also, the owners dogs wandered freely and would go into the rooms. Should fence off the accommodation or keep the dogs out.

Palmietpan Gastehuis 's response

Thank you sincerely for your recommendations. Your comments help us to deliver as improved quality service. Be assured I will address the problems.

Palmietpan Gastehuis
From
From R 650
per night, for 2 ppl
From
R 650
per night, for 2 ppl
Make a Booking
  • Capacity: 13 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: R59, Palmietpan Farm, Hertzogville, 9482, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA124a8531b84bfaf5806eb89aa4dc19e9d1a9387ea1923e4a586bc980cb07ff99d42e884ada3d7738cec029a643acbd8b34aa?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R650 per night, for 2 ppl 2 5 1 3 R59 Palmietpan Farm 9482 Free State 021 201 8900 14:00-19:00 10:00 -28.126341 25.527684