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Paradise Heads Self-catering

Self Catering

Review Summary

4 out of 5from 72 reviews for Paradise Heads Self-catering
Cleanliness
3.9/5
Service
3.6/5
Location
4.5/5
Safety
4.2/5
Value for money
3.7/5
Dillan D - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dillan D
With friends

Perfect for purpose.

Great place to lay our weary heads after a day at Simola Hill Climb!. Beds were clean and made and great service from owner who was willing to accommodate our schedule perfectly. Will definitely make use of their facilities next year again!

Emelisa M - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Emelisa M
Family with young children

Alles was veilig, netjies en ons is net met gasvryheid hanteer.

Dankie vir vriendelikheid.

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Everything was safe, tidy and we were only treated with hospitality.

Thank you for kindness.

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Sandi N - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Sandi N
Individual traveller

Refreshing.

I had a beautiful and restful night at the place. The room was clean and warm enough. A quiet and beautiful environment.

Joanne P - Apr 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Joanne P

Very cost-effective, beautiful view, provides what you need.

I needed a cost-efficient place to stay for two nights, and this fit the bill. A basic set-up, but with everything I needed. The view was really lovely, so that was a bonus, and it was offset from the main road, so noise was not an issue. Nice hot shower, which is important for me. The mattresses were spring-type mattresses, which is not my preferred choice as I like a very firm foam mattress - but that's just me. I was able to sleep perfectly well. Friendly host and easy to communicate with. Thank you for the stay.

Tania S - Apr 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Tania S
Family with young children

Net genoeg.

Presies wat ons nodig gehad het vir 'n vinnige oorbly.

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Just enough.

Exactly what we needed for a quick stay.

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Neil L - Apr 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
1/5
Neil L
Family with teenagers

Baie teleurgesteld. Geen ligte gewerk behalwe kombuis lig. Voordeur sluit nie.

Swakste plek op julle boeke.

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Very disappointed. No lights worked except kitchen light. Front door does not lock.

Weakest spot on your books.

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Hendrik K - Mar 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
4/5
Hendrik K
On business

Jammer wou WiFi gebruik, maar dit is nooit herstel nie en het dus nie gewerk nie, al het ons dit versoek op 3 geleenthede oor die tydperk.

Skoon en netjies gewees, dankie.

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Sorry wanted to use WiFi but it was never restored and therefore didn't work even though we requested it on 3 occasions over the period.

Been clean and tidy, thank you.

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Jan B - Apr 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Jan B
Individual traveller

OK vir oornagverblyf.

Ek het 'n oornagplek benodig vir 'n terugkeer trip van Gqeberha na Kaapstad. Vir hierdie doel was Paradise Heads gepas. Ek sal dit nie aanbeveel vir 'n wegbreekvakansieplek met geliefdes en kinders nie, want dit is oud en moeg. Vir oornag het dit gehad wat ek benodig het. 'n Gemaklike bed, stort, mikrogolf en veilige parkering. En tot my groot verligting het die motorhek gewerk in beurtkrag!

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OK for overnight stay.

I needed a place to stay for a return trip from Gqeberha to Cape Town. For this purpose, Paradise Heads was appropriate. I would not recommend it for a getaway with loved ones and children as it is old and tired. For overnight it had what I needed. A comfortable bed, shower, microwave and secure parking. And to my great relief, the car gate worked in load shedding!

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Rudi N - Apr 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
3/5
Rudi N
Family with young children

Sien sterre.

Below standaard.

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See stars.

Below standard.

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Beatrix K - Apr 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Beatrix K
Individual traveller

You get what you pay for.

It's not fair to rate Paradise Heads poorly. If you are looking for a reasonably comfortable place to stay, it's ok. Nothing fancy, and reasonable for its price point. The beds are uncomfortable and the bedding is not great. I rearrange the beds a bit to a layout that made more sense for a single person and moved the extension cord next to my bed to charge devices. The view is nice. I arrived late, which they were very accommodating about, but put me in the wrong room, and I had to change to a less comfortable room. Fellow guests can definitely be heard in the next rooms. On my second night, they arrived home late and it was really disruptive. I think this is due to poor soundproofing. I got my own coffee, tea, and milk at the garage down the road. A little more attention to detail and friendlier, and more of a focus on hospitality and service and maybe an investment in some nicer bedding would really elevate this place into a hidden gem. Also, there needs to be a safe place to drop off keys after exiting using the remote. I left at 5 am.

Sharon D - Nov 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
2/5
Value for money
2/5
Sharon D

Nice view but premises are not well maintained.

There were spiders and webs, the bedding was dusty and stained, the geyser water was rusty, the garden below was littered and the jacuzzi had algae so it could not be used.

Rika D - Jan 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
3/5
Rika D
Family with young children

Skoon, maar bitter oud, verdien upgrade.

Eerstens het ek die triple chalet met balcony bespreek (1 enkelbed en dubbelbed), het 'n kamer met 2 enkelbeddens en king-grootte dubbelbed gekry. Entrance vanaf stoep wat na ander kamers lei, raserig, lig op stoep brand die hele nag en verlig kamer, meubels is stokoud en verdien iets meer gerieflik. Garage-deur word kort-kort oop- en toegemaak wat reg by ons kamer was en baie steurend net wanneer die kleintjie slaap, word hy wakker van die geraas. Beddegoed en handdoek skoon, maar geen besem in eenheid om skoon te maak nie, los jy iets op die tafel, klim die miere daarop soos 'n miershoop, geen Doom om te spuit nie. Skakel die bedlampie aan, trip die "plugs", moes WhatsApp stuur en eers 'n ruk daarna het eienaar se dogter "trip switch" kom aanskakel sonder om by ons te kom hoor wat die probleem was, bedlampie se plug is verweer en groot veiligheidsrisiko. Los teëls in kombuisarea. Net ingelig oor loadshedding skedule vir die dag van aankoms, maar geen verdere inligting oor loadshedding, moes maar net sien wanneer krag afgaan. Is beslis ook nie loopafstand na Waterfront toe nie, nogal steil opdraend terug na die eenheid. View vanaf stoep is great, maar nee wat, sal nie weer soontoe gaan nie. 'n Nota in die kombuis om R20 te los vir die skoonmaak van skottelgoed en ook R20 vir die hervul van koffie/suiker sachets wat in kombuis is - hoe belaglik.

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Clean, but bitterly old, deserves upgrade.

First I booked the triple chalet with balcony (1 single bed and double bed), got a room with 2 single beds and king size double bed. Entrance from porch leading to other rooms, noisy, light on porch burns all night and illuminates room, furniture is very old and deserves something more comfortable. Garage door is opened and closed from time to time which was right by our room and very disturbing just when the little one is sleeping, he wakes up from the noise. Bed linen and towel clean, but no broom in unit to clean, you leave something on the table, the ants climb on it like an anthill, no Doom to spray. Turn on the bedside lamp, trip the "plugs", had to send WhatsApp and only a while later the owner's daughter came to turn on the "trip switch" without coming to hear from us what the problem was, the bedside lamp's plug was damaged and a big safety risk . Loose tiles in kitchen area. Just informed about loadshedding schedule for the day of arrival, but no further information about loadshedding, just had to see when power goes out. Definitely not walking distance to the Waterfront either, quite a steep climb back to the unit. View from stoep is great, but no, won't go there again. A note in the kitchen to leave R20 for cleaning dishes and also R20 for refilling coffee/sugar sachets that are in the kitchen - how ridiculous.

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Johan J - Jul 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Johan J
With partner

Eenhede se 3-ster gradering glad nie op standaard nie. Verblyf glad nie geniet nie. Swak.

Wifi het gesukkel, geen MNet. Eenhede nie besonders skoon nie. Volgens my sou ons 'n balkon gehad het, maar eenheid 2 het geen balkon nie. Sekuriteitshek het probleme gegee. Braaifasiliteite geroes op balkon voor huis. Geen braaifasiliteite by eenhede nie. Jacuzzi vuil, geen water nie, neem wel in ag dit is winter. Geen remote control voorsien vir eenheid 2 nie, moes gaan vra vir een. Ergste is geen verwelkoming of besoek van eienaar nie. Wel by Vrydagmiddag boodskap gekry om uitstaande bedrag te betaal. Swakste verblyf. Daar was vorige klagtes ook op reviews.

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Units 3 star rating not up to standard at all. Stay not enjoyed at all. Weak.

Wifi struggled, no MNet. Units not particularly clean. According to me we would have had a balcony but unit 2 has no balcony. Security gate gave problems. Barbecue facilities rusted on balcony in front of house. No barbecue facilities at units. Jacuzzi dirty, no water, do take into account it is winter. No remote control provided for unit 2, had to go and ask for one. Worst is no welcome or visit from owner. Did get a message on Friday afternoon to pay the outstanding amount. Weakest accommodation. There were previous complaints on reviews as well.

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Gerald G - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerald G
With partner

Ek sal enige tyd weer daar gaan inboek.

Dit was baie aangenaam net jammer dit was vir so 'n kort tyd maar 'n volgende keer sal dit langer wees. Die uitsig is baie mooi.

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I will check in there again anytime.

It was very pleasant just a pity it was for such a short time but next time it will be longer. The view is very beautiful.

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Donald R - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Donald R
Family with young children

Very comfortable.

The accommodation was very nice and had a great view from the shared balcony.

Anastasia H - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Anastasia H
Family with young children

Was baie lekker, skoon en gemaklike plekkie.

Plek was baie mooi en netjies.

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Was a very nice, clean and comfortable place.

Place was very nice and tidy.

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Janet T - Aug 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janet T
Family with teenagers

Skoon (maar oud) en goedkoop met mooi uitsig.

Die enigste rede hoekom hulle nie 5 sterre kry vir netheid nie is omdat die gebou 'n snaakse, ou seereuk het. Dis oud, nie luuks nie, maar regtig skoon met 'n uitsig op die Knysnakoppe. Dis goedkoop, so moet niks luuks verwag nie. Dis relatief naby aan die N2, so dit raas van tyd tot tyd.

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Clean (but old) and cheap with a nice view.

The only reason they don't get 5 stars for cleanliness is because the building has a funny old sea smell. It's old, not luxurious, but really clean with a view of the Knysnakoppe. It's cheap, so don't expect anything fancy. It's relatively close to the N2, so it does get noisy from time to time.

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Stephan B - Dec 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Stephan B
Family with teenagers

Lekker sentraal.

Dink nie dit sal werk vir langer as oornag nie. Die kombuis toerusting is relatief oud en gaan kosmaak bietjie moeilik maak.

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Nice central.

Don't think it will work for longer than overnight. The kitchen equipment is relatively old and will make cooking a bit difficult.

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Duwal B - Mar 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Duwal B
With partner

Satisfactory.

See stars.

Anica T - May 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Anica T
With partner

Pragtige ligging. Toebehore redelik oud, maar alles is skoon en eienaars vriendelik.

Kamer het pragtige uitsig en ligging is baie sentraal. Ek het 'n haardroër gemis en die TV sein was baie sleg (ons was meestal uit so het ons nie gepla nie, maar vir iemand wat wil tv kyk sal dit nie werk nie). Veilige parkering en sterk WiFi.

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Beautiful location. Fixtures quite old, but everything is clean and owners friendly.

Room has beautiful view and location is very central. I missed a hair dryer and the TV signal was very bad (we were mostly out so didn't bother us, but for someone who wants to watch tv it won't work). Secure parking and strong WiFi.

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Gert Stephanus J - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Gert Stephanus J
Individual traveller

Baie nice.

Uitsig baie goed. Lekker gekuier.

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Very nice

View very good. Have a nice time.

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Anonymous Guest - Mar 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner
Christie J - Apr 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Christie J
With partner

Alhoewel alles mooi skoon was, is daar n afgeleefdheid in die kamer.

Vir die prys wat ons betaal het, was die kamer 'n teleurstelling. Alles is skoon, maar dit is bitter klein en maak staat op die uitsig om die plek uit te verhuur. Die foto's is akkuraat, maar weet dat dit letterlik die hele kamer wys. Die stort se pype is nie behoorlik vasgedraai nie. Jy kan dus glad nie die stort stel nie.

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Although everything was nice and clean, there is a tiredness in the room.

For the price we paid, the room was a disappointment. Everything is clean, but it is very small and relies on the view to let the place out. The photos are accurate, but know that they literally show the entire room. The shower pipes are not properly tightened. So you can't set the shower at all.

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Anonymous Guest - Oct 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
1/5
Value for money
3/5
Anonymous Guest
With partner

Good location and beautiful view.

Nice clean and comfortable. WiFi doesn't work and TV is only free channels and not very clear. Reception was friendly and helpful. Negative: The braai provided on request was very dirty and could not be used and the double plate stove was rusted and one of the knobs was missing. Couch sits on the ground.

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Gerhard L - Sep 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
4/5
Value for money
2/5
Gerhard L
With partner

Beautiful view, but room needs refurbishment.

The view of Knysna Heads and the Lagoon is great. The room, although big with all the required facilities, was very tired and cold. Spare blankets were in very poor condition. Wooden toilet seat cracked and unhygienic.

Chris H - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris H
With partner

Puik, ongelooflike uitsig.

Lekker gerus en die uitsig ongelooflik.

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Great, incredible view.

Have a good rest and the view is incredible.

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Sydney L - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sydney L
Individual traveller

Baie netjies en skoon. Uiterste privaatheid asook veiligheid.

Paradise Heads sal definitief deur my aanbeveel word aangesien dit 'n lekke blyplekkie is met sekuriteit en 'n stil aangename omgewing. Die bestuurspersoneel is baie effektief en nooit oorbodig nie. Wanneer jy Knysna toe gaan bespreek tog net die plek en sien vir jouself.

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Very neat and clean. Extreme privacy as well as safety.

Paradise Heads would definitely be recommended by me as it is a great place to stay with security and a quiet pleasant environment. The management staff is very effective and never redundant. When you go to Knysna just book the place and see for yourself.

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Krystle A - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Krystle A
With friends

Great stay.

Loved the chalet. Had no problems with our room. The view was best of all. Would go back there any time

Paradise Heads Self-catering 's response

Glad to hear you enjoyed your stay, keep safe.

Paradise Heads Self-catering
Tersia J - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tersia J
Individual traveller

Pragtige uitsig met goeie ligging.

Ons het vir 3 dae daar oornag. Vriendelike ontvangs en alles wat ons nodig gehad is was beskikbaar.

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Beautiful view with good location.

We spent the night there for 3 days. Friendly reception and everything we needed was available.

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Paradise Heads Self-catering 's response

Thank you my dear I am glad you enjoyed your stay.

Paradise Heads Self-catering
Jaen-marie M - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jaen-marie M
With partner

Was hemels.

Als was perfect, netjies, skoon, rustig. Was baie lekker. Sal definitely weer gaan.

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Was heavenly.

Als was perfect, neat, clean, peaceful. Was very nice. Will definitely go again.

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Clive S - Mar 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Clive S
With partner

The view ─ just the best.

The view this facility has is out of this world.

Marius S - Dec 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Marius S
With partner

Vriendelike verwelkoming, dankie aan Anna. Lekker stoep wat uitkyk op Knysna-meer.

Sal weer daar oorslaap.

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Friendly welcome, thanks to Anna. Nice veranda overlooking Lake Knysna.

Will stay there again.

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Morne H - Dec 2021
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Morne H
Family with teenagers

Die onkostes was meer omrede meer Newmarket etes moes neem, as gevolg van geen braaigeriewe. Die eienares was onvriendelik en alles na moeite gevoel.

Geen braaigeriewe, moes aanhoudend vra, waar is die braai. Na 'n paar dae toe word 'n klein braai gekoop wat gedeel moes word met ander gaste. Ander gaste het by ons potte en panne en tweeplaatstofie geleen om hulle kos te kon maak. Toe ons hoor vir die Jacuzzi se sleutel, toe word daar gesê die Jacuzzi is stukkend. Die tafels buite die slaapplekkies was vervalle en stukkend so kon nie eers buite sit en die uitsig geniet nie. Die informasiekaart wat in die kamers was sê daaglikse skoon handdoeke en swemhanddoeke beskikbaar teen R20. Maar ook dit was nie beskikbaar nie en toe hoor ons dis die vorige eienaars reëlings, maar die informasiekaart het nog hulle name op. Die TV-kanale was glad nie beskikbaar nie. 'n Nota by die chalets sê los R20 vir vuil skottelgoed net om terug te kom en dit is nog net so, so daar was nie opwasgeriewe nie. Die potte en panne wat daar was was stukkend met af handvatsels.

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The expenses were more due to having to take more Newmarket meals, as a result of no braai facilities. The owner was unfriendly and everything felt like an effort.

No braai facilities, had to keep asking, where is the braai. After a few days, a small braai was bought which had to be shared with other guests. Other guests borrowed pots and pans and two-plate stove from us to prepare their food. When we asked for the Jacuzzi's key, then it was said that the Jacuzzi was broken. The tables outside the sleeping places were dilapidated and broken so couldn't even sit outside and enjoy the view. The information card that was in the rooms says daily clean towels and swimming towels available at R20. But that too was not available and then we heard that it was the previous owners arrangements, but the information card still had their names on it. The TV channels were not available at all. A note at the chalets says leave R20 for dirty dishes just to come back and it's still like that, so there were no washing up facilities. The pots and pans that were there were broken with off handles.

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Linda M - Oct 2021
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Linda M
With partner

Very small

The fridge made a noise all night. There is no bedside cupboard on the window's side.

Adriaan V - Apr 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Adriaan V
With friends

Oor die algemeen is die toestand van die plek nie op standaard nie.

Daar kort dringende onderhoud. Geen geriewe om wasgoed te was en te droog nie. Badkamers is oud en kort onderhoud. Die braaigeriewe waarna verwys word is 'n klein weber.

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Overall, the condition of the place is not up to standard.

Needs urgent maintenance. No facilities to wash and dry laundry. Bathrooms are old and lack maintenance. The braai facilities referred to are a small weber.

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Paradise Heads Self-catering 's response

Jammer oor die ongerief.

Paradise Heads Self-catering
Alicia P - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alicia P

Baie lekker! Pragtige uitsig.

Klein maar gemaklike slaapplek. Perfek vir die naweek!

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Very nice! Beautiful view.

Small but comfortable place to sleep. Perfect for the weekend!

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Riaan D - Jan 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Riaan D
With partner

Teleurgesteld. Nie gekry wat ons bespreek het nie.

Baie teleurgesteld.Ons is geplaas in ‘n baie minderwaardige eenheid as wat ons bespreek het. Geen DStv in die eenheid soos geadverteer nie. Geen privaat balkon nie. Sigareterook vanaf die hoofhuis het in die aande deurgekom na ons eenheid toe. Ou, deurgewaste handdoeke. Ons het dit met die webtuiste opgeneem wat dit met Celester opgeneem het. Celester het ons meegedeel dat sy nie die eienaars gaan kontak om dinge uit te sorter nie, maar dat sy ons sal skuif na ‘n ander eenheid vir twee aande en dan een aand verniet sal gee. Ons het dit nie aanvaar nie en besluit om nie die balans te betaal nie. Geen verskoning is aangebied nie.

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Disappointed. Didn't get what we discussed.

Very disappointed.We were placed in a very inferior unit than we discussed. No DStv in the unit as advertised. No private balcony. Cigarette smoke from the main house came through to our unit in the evenings. Old, washed towels. We recorded it with the website that recorded it with Celester. Celester informed us that she will not contact the owners to sort things out, but that she will move us to another unit for two nights and then give one night for free. We did not accept it and decided not to pay the balance. No apology was offered.

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Lezanne B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lezanne B
With partner

Dit was fantasties.

Ons het baie lekker gekuier. Die plek is baie mooi en rustig, ideaal vir paartjies wat wil wegbreek uit die stad se gewoel.

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It was fantastic.

We had a great time. The place is very beautiful and peaceful, ideal for couples who want to get away from the hustle and bustle of the city.

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Paradise Heads Self-catering 's response

Ek is bly u het jou verblyf geniet. Alles van die beste vir jou en familie vir 2020.

Paradise Heads Self-catering
Denise O - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Denise O
Family with young children

Asemrowend.

Asemrowende uitsig en netjiese selfsorg-eenheid met als wat jy nodig het.

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Breathtaking.

Breathtaking view and neat self-catering unit with everything you need.

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Paradise Heads Self-catering 's response

Dag se Denise ek is bly hy het jou bly geniet alle voorspoed in toekoms vir jou en familie hoop om julle weer te sien.
Goed bly
Celester

Paradise Heads Self-catering
Anslon H - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anslon H
With partner

This was beautiful, would recommend to anyone who wants a beautiful view to go there.

Friendly customer service, quick response when requiring assistance.

Paradise Heads Self-catering 's response

We are glad that you enjoyed our beautiful view and look forward to welcoming you back.

Paradise Heads Self-catering
Chrissie M - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chrissie M
Family with young children

I had a lovely time at Paradise heads and will go back again if i am in Knysna.

Thank you Barbara and Eddie for assisting us in each and every way. It was the best service ever.

Paradise Heads Self-catering 's response

Thank you for being such nice guests. We are looking forward to hosting you all again.

Paradise Heads Self-catering
Smuts B - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Smuts B
Family with teenagers

Baie lekker gebly.

Baie lekker gebly. Mooi uitsig.

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Very nice stay.

Very nice stay. Nice view.

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Ransche L - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ransche L
Individual traveller

It was a pleasure staying over at Paradise Heads.

I had a very pleasant stay. The unit was equipped with everything needed and more. Thank you Barbara.

Confucius K - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Confucius K
With partner

Excellent views.

Excellent stay with stunning views. Safe parking and the hosts were very welcoming. Place was comfy and sparkling clean.

Heidi F - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi F
With friends

A view on a budget!

My stay was truly delightful. Paradise Heads is way underrated. It's an amazing place.

Hilmir J - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hilmir J
Individual traveller

Baie aangenaam.

Die kamer is baie netjies en die omgewing is mooi en rustig. Daar was alles in die kamer wat jy nodig het. Was goed ontvang.

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Very pleasant.

The room is very neat and the surroundings are beautiful and peaceful. There was everything you need in the room. Was well received.

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Paradise Heads Self-catering 's response

We are very happy to know you enjoyed your stay with us and hope to see you again.

Paradise Heads Self-catering
Johan J - Apr 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan J
With partner

Wonderlike ervaring.

Baie lekker gebly. Mooi uitsig!

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Wonderful experience.

Had a great stay. Beautiful view!

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Francois L - Mar 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Francois L
With partner

Netjies met mooi uitsig.

Veilig, goeie ligging, mooi uitsig.

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Neat with a nice view.

Safe, good location, nice view.

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Jh O - Sep 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Jh O
With partner

Baie goeie uitsig op die Heads.

Klein. Skoon. Basies. Parkering is vir klein motors. Ons eenheid was eenvoudig en geen oond of braai teenwoordig nie. Die uitsig is fantasties.

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Very good view of the Heads.

Small. Clean. Basic. Parking is for small cars. Our unit was simple and no oven or braai present. The views are fantastic.

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Nadjoema D - Jun 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Nadjoema D
Family with teenagers

Tuiste was netjies en rustig.

Waarde vir jou geld en baie vriendelike gasvrou.

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Home was neat and quiet.

Value for money and very friendly hostess.

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Paradise Heads Self-catering 's response

Ek is bly julle het dit geniet.

Paradise Heads Self-catering
Albert C - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Albert C
With partner

Good, clean with excellent views.

Had an enjoyable stay with friendly hosts. The views of Knysna Heads from room balcony is brilliant.

Paradise Heads Self-catering 's response

So glad you enjoyed your stay and look forward to welcoming you back.

Paradise Heads Self-catering
Anonymous Guest - Apr 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Unfortunately will not use their accommodation again

Room equipped but not believed to be 4 star. The walls are thin and the guests next to our room kept making noise. Our host did address it.

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Anonymous Guest - Apr 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner
Joanna M - Feb 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Joanna M
Family with teenagers

No Wi-Fi, no bathing even with bathtub!

We really needed Wi-Fi as kids are doing exams and had to sit outside the caretakers flat to get it. Even then it didn’t work.

Paradise Heads Self-catering 's response

The Wi-Fi was working as I am on it daily. The signal by the house is a very strong signal but it sometimes varies in strength, which is normal. Sometimes its the settings on your phone or tablet that need to be changed. As far as bathing goes, we, like many areas in South Africa have water restrictions. Unfortunately, there is nothing we can do about this. There is a shower in the bathroom which you could have used.

Paradise Heads Self-catering
Kobus M - Oct 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Kobus M
With partner

Goed geleë met mooi uitsig, maar baie basiese akkommodasie.

Plek het aandag nodig. Nuwe eienaars? WiFi en TV werk nie.

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Well located with a nice view, but very basic accommodation.

Place needs attention. New owners? WiFi and TV not working.

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Paradise Heads Self-catering 's response

Dag se Kobus jammer vir die teruurstelling ek het mense wat dit kom uitsorteer, dit was net n baie besig week vir hulle soe hulle kom eers my goed uitsoort more. Weer eens jammer.

Paradise Heads Self-catering
Frik D - Mar 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
Frik D
With partner

Die eenheid het 'n pratige uitsig op die Knysnameer en die -koppe.

Verblyf is 'n hout-eenheid met baie ou toerusting. Die hangkas is in die ingang by die deur wat toegang bemoeilik en die hangplek is so smal dat 'n klerehanger nie reguit kan hang nie. Daar word geen diens verskaf nie en die eenheid is nie toegerus met 'n strykplank of -yster nie. Ons moes die sg. laundry van die eienaars, wat nie vrylik toeganklik is nie, gebruik om gekreukelde klere te stryk.

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The unit has a beautiful view of Lake Knysnameer and the headlands.

Accommodation is a wooden unit with very old equipment. The hanging cupboard is in the entrance by the door which makes access difficult and the hanging space is so narrow that a clothes hanger cannot hang straight. No service is provided and the unit is not equipped with an ironing board or iron. We had to use the so-called laundry of the owners, which is not freely accessible, used to iron wrinkled clothes.

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Paradise Heads Self-catering 's response

We took the irons out of the chalets as they kept being taken, guests didn't bother to use the ironing boards and just used the blankets on the beds instead and they got burnt. We let the guests use the iron in the dry laundry when they want. You were staying in self-catering so the chalets are not serviced, this is also stated on the information sheet in the chalet. It also says that if you need anything you can contact reception, and as we live on the premises this is not a problem. The wardrobe is a standard wardrobe. The equipment in the chalet is not as old as it is constantly being replaced.

Paradise Heads Self-catering
Cheryl S - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cheryl S
With partner

So beautiful.

We were very comfortable in this beautiful apartment no 4. It was clean and neat. Eddie and Barbara were awesome. The view from our balcony was so beautiful, a perfect place to sit and unwind after a day of sight-seeing. The Jacuzzi was a real bonus after a hot day's drive. Thank you so much, we will definitely come back.

Nicoline B - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicoline B
With partner

Baie goed!

'n Baie goed toegeruste wooneenheid. Netjies. Pragtige uitsig oor Knysnameer.

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Very good!

A very well equipped residential unit. Tidy. Beautiful view of Knysnameer.

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Paradise Heads Self-catering 's response

Its so nice to know that you enjoyed your stay with us and enjoyed our magnificent view. I hope we will see you back again for a longer stay.

Paradise Heads Self-catering
Ilse D - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ilse D

Baie rustige en veilige omgewing.

Ek sal weer in die toekoms gebruik maak van Paradise Heads. Omgewing is baie rustig en veilig. Dit was 'n aangename rustyd vir my en gesin. Babara en haar man is vriendelike mense en hulle respekteer mens se privaatheid. Paradise Heads is naby winkels, eetplekke en selfs die Waterfront is naby. Dankie Babara en Eddie.

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Very peaceful and safe environment.

I will use Paradise Heads again in the future. Environment is very peaceful and safe. It was a pleasant break for me and family. Babara and her husband are friendly people and they respect people's privacy. Paradise Heads is close to shops, eateries and even the Waterfront is nearby. Thanks Babara and Eddie.

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Bernhard W - Jul 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Bernhard W
With partner

Waarde vir geld.

Alhoewel die plekkie bietjie klein is, is dit billik geprys. Dis baie netjies met alle basiese geriewe. Die kamer het 'n asemrowende uitkyk op die meer. Die gasvrou is vriendelik en parkering is veilig.

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Value for money.

Though somewhat small, the price is reasonable. Very neat with all the basic necessities. Beautiful view of the lake. Friendly hostess, secure parking.

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Paradise Heads Self-catering 's response

I'm so glad you enjoyed your stay with us, and our magnificent view.

Paradise Heads Self-catering
Barry L - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Barry L
With partner

Fantastiese ligging, vriendelike diens, en skoon.

Ons het twee nagte in eenheid 5 oorgebly. Die eenheid het 'n fantastiese ligging en ons kon op die balkon sit en kyk hoe die son sak oor die lagoon en Knysna. Die eenhede se mure is dun, maar dit is te verstane in 'n houthuisie. Die plek het alles gehad wat nodig was om ons verblyf aangenaam te maak, en kliëntediens was puik. Die WiFi was ook baie goed, en sal beslis weer daar oorbly.

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Great location, friendly service, and clean.

We stayed two nights in unit 5. The unit has a fantastic location and we were able to sit on the balcony and watch the sun set over the lagoon and Knysna. The units' walls are thin, but this is understandable in a log cabin. The place had everything needed to make our stay enjoyable, and customer service was great. The WiFi was also very good, and would definitely stay there again.

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Paradise Heads Self-catering 's response

It was a pleasure hosting you. We are happy that you enjoyed your stay with us and the wonderful sunsets.
Regards Paradise Heads

Paradise Heads Self-catering
Chris L - Jan 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Chris L
With partner

Dit was 'n aangename verblyf.

Ek kan Paradise Heads aanbeveel vir vriendelike, gerieflike verblyf.

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Lovely accommodation.

I can recommend Paradise Heads for friendly, comfy accommodation.

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Paradise Heads Self-catering 's response

It's always nice knowing that our guests were happy staying with us. We hope to see you back again.

Paradise Heads Self-catering
Leon V - Jan 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Leon V
With friends

Het dit omtrent geniet. Die rustige atmosfeer en stilte.

Baie mooi plekkie en wat 'n mooi uitsig oor die strandmeer. Beslis waarde vir geld en gasvryheid was uitstekend.

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Pretty much enjoyed it. The peaceful atmosphere and silence.

Very nice place and what a nice view of the lagoon. Definitely value for money and hospitality was excellent.

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Paradise Heads Self-catering 's response

Thank you for such a nice review. We are always happy to know our guests enjoyed their stay with us. I hope we see you back again.

Paradise Heads Self-catering
Magda N - Feb 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Magda N
With friends

Heerlik om wakker te word en The Heads uit jou bed te sien!

Ons verblyf was ongelukkig net vir een nag en ek sal definitief in die toekoms langer daar wil bly. Die verblyf was skoon, netjies en alhoewel klein, was alles daar wat ons nodig gehad het. Ekstra handdoeke is ook voorsien! Dit was 'n baie luukse gevoel om die oggend wakker te word en The Heads vanaf die bed te sien. My agteruit ry met die motor is tot die uiterste beproef in die parkeerarea omdat daar so baie besoekers was.

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Great to wake up and see The Heads from your bed!

Our stay was unfortunately only for one night and I would definitely like to stay there longer in the future. The accommodation was clean, tidy and although small, everything we needed was there. Extra towels are also provided! It was a very luxurious feeling to wake up in the morning and see The Heads from bed. My reversing with the car was tested to the limit in the parking area because there were so many visitors.

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Paradise Heads Self-catering 's response

I'm glad you enjoyed your stay with us especially our magnificent view. I'm looking forward to having you stay longer next time.

Paradise Heads Self-catering
Almarie L - Jul 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
5/5
Almarie L
With partner

Baie mooi uitsig.

Die kamers wat mooi skoon en geriewe voldoende. Nie klankdig nie, wat 'n verleentheid was.

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Very pretty view.

The rooms were clean and facilities adequate. Not soundproof, which was a bit embarrassing.

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Paradise Heads Self-catering 's response

I'm glad you enjoyed your stay with us. If you had let me know the guests next to you were noisy, I would have spoken to them and asked them to consider the other guests.

Paradise Heads Self-catering
Liza M - Oct 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Liza M
Family with teenagers

Skoon en netjies, maar privaatheid is nie goed nie.

Skoon en netjies. Braaigeriewe nie so lekker nie. Houtvloere loop regdeur en jy hoor elke woord wat bure praat.

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Clean and neat, but privacy is not good.

Clean and neat. Braai facilities are not nice. Wooden floors throughout and you hear everything that the neighbours say.

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Retha D - Jan 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Retha D
With partner

Redelike waarde vir geld.

Het net oorgeslaap en was bitter warm. Sou gaaf gewees as die yskas aan was vir bietjie ys of koue water.

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Reasonable value for money.

Just overslept and was very hot. Would be nice if the fridge was on for some ice or cold water.

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Hennie V - Feb 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Hennie V
With partner

Beknop en bedompig.

Die plekkie was baie bedompig, het na rook geruik, baie klein, ver van alles af.

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Cramped and stuffy.

The place was very stuffy, smelled of smoke, very small, far from everything.

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Anel S - Apr 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
2/5
Anel S
Family with young children

Die pragtige ligging word bederf deur die outydse en ietwat vuil eenheid, asook die feit dat ons nie baie welkom gevoel het nie.

Die eenheid was vuil en daar is nie 'n daaglikse skoonmaak diens nie. Ons eenheid is een keer gedurende die week skoongemaak. Die eienaar het wel op ons aankoms genoem dat daar geen skoonmaakdiens is nie. Daar was baie muf in die badkamer en die stort dreineer nie. Die handdoeke is so dun, oud en hard, dat jy amper deur hulle kan sien. Die eenheid se meubels, krane, kombuis, ens was baie outyds en nie versorg nie. Die WiFi wat geadverteer was het glad nie gewerk nie. Die klerekas was in die kombuis en baie klein, vuil en het soos muf geruik. Die kombuiskasdeure is besig om af te val en die kaste stink. Die yskas werk nie ordentlik nie en is ook vol muf. Die messe, vurke, lepels, ens is nie een stel nie. Daar was ook omtrent geen glas drinkglase nie. Die plastiese glase was wel vuil. Ons het vir die eienaar genoem dat die sker gebreek is en sy het gese dit is net daar vir gradering. Die messe was ongelooflik stomp. Die matras van die koninggrootte-bed was oud en ongemaklik en die kussings was baie ongelyk. Daar is nie DStv soos geadverteer nie, net SABC en wat ookal die eienaars gekyk het, wat nie altyd vanpas was vir kinders nie. Ons bure was ongelooflik naby en ons kon alles hoor, want daar is net 'n geslote deur tussen ons eenheid en hulle eenheid. Ander gaste het gevoel dat hulle ons braai-area kon gebruik en het 'n geraas en 'n gemors gemaak to amper middernag. Die ergste deel van ons verblyf was met ons aankoms toe die eienaar ons beskuldig dat ons haar geld skuld. Ons het 3 weke voor ons verblyf daar, die volle bedrag oorbetaal. Sy het ons baie onwelkom laat voel. Sy het nie omverskoning gevra nie en was baie deurmekaar.

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The beautiful location is spoiled by the old fashioned and somewhat dirty unit, as well as the fact that we didn't feel very welcome.

The unit was dirty and there is not a daily cleaning service. Our unit was cleaned once during the week. The owner did mention upon our arrival that there is no cleaning service. There was a lot of mold in the bathroom and the shower did not drain. The towels are so thin, old and hard, you can almost see through them. The unit's furniture, faucets, kitchen, etc. were very old fashioned and not cared for. The WiFi that was advertised did not work at all. The wardrobe was in the kitchen and very small, dirty and smelled like mold. The kitchen cupboard doors are falling off and the cupboards stink. The fridge does not work properly and is also full of mould. The knives, forks, spoons, etc. are not one set. There were also almost no glass drinking glasses. The plastic glasses were dirty though. We mentioned to the owner that the shear was broken and she said it was just there for grading. The knives were incredibly blunt. The king size bed mattress was old and uncomfortable and the pillows were very uneven. There is no DStv as advertised, just SABC and whatever the owners were watching, which was not always suitable for children. Our neighbors were incredibly close and we could hear everything because there is only a closed door between our unit and theirs. Other guests felt they could use our braai area and made a noise and a mess until almost midnight. The worst part of our stay was upon our arrival when the owner accused us of owing her money. We paid the full amount 3 weeks before our stay there. She made us feel very unwelcome. She did not apologize and was very confused.

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Paradise Heads Self-catering 's response

Dear Anel,

Thank you for your feedback. Please allow me to provide you with feedback on your comments.

We had just been passed as a 3- star graded accommodation a few days prior to your arrival.

In my opinion, the unit was not dirty when you checked in. It is a self-catering unit, which is not serviced on a daily basis. They are cleaned when the linen is changed. If the unit needs cleaning while you are staying in it, you can arrange with the housekeeper to have it cleaned, or speak to Reception.

The towels are new and the furniture is not old; it is a style we have gone with in the Family Unit. The furniture in the unit matches the furniture displayed in the pictures on the website.

The Wi-Fi was working, however, some of the devices cannot connect to all the different Wi-Fi devices due to their security settings. I also gave you both the codes as we have 2 connections. I cannot run my business without Wi-Fi, hence why it is available on a 24/7 basis.

As far as the glasses are concerned, we have equipped the kitchen for 5 guests.

We have an assortment of pillows for guests to choose from because one type of pillow does not suit all the guests.

We put on the TV channels for the kids when you asked us to.

The only guests that braaied next to you, were only there for the last 2 nights of your stay. I saw you talking to them and thought everything was alright. If there was a problem, I would have appreciated you bringing it to my attention to address the matter immediately.

Paradise Heads Self-catering
John V - Mar 2018
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
John V
With partner

Ligging maak nie op vir ander tekortkominge nie.

Paradise Heads was gemiddeld ten beste. Daar kan baie verbeter word in terme van beddegoed, eetgerei asook klank isolasie. Die beddegoed was skoon, maar was baie oud en verwaarloos. Die eetgerei is versameling van random messe, vurke, borde en bekers. Die chalets is prefab muur teen prefab muur, so die klank isolasie is nie baie goed nie, en die houtvloere dra by tot die klank wat trek. As mens sukkel om te slaap, sal jy nie 'n oog kan toe maak veral as jy bure het soos wat ons gehad het. Die parkering is ook 'n probleem en spasie kan beperk raak as daar baie gaste is. Die ligging is goed en naby aan alles in Knysna, maar dit maak ongelukkig nie op vir die res nie.

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Location does not make up for other shortcomings.

Paradise Heads was average at best. Much can be improved in terms of bedding, cutlery as well as sound insulation. The bedding was clean but very old and neglected. The cutlery is a collection of random knives, forks, plates and cups. The chalets are prefab wall to prefab wall, so the sound insulation is not very good, and the wooden floors add to the sound that draws. If you have trouble sleeping, you won't be able to close an eye especially if you have neighbors like we had. The parking is also a problem and space can become limited if there are many guests. The location is good and close to everything in Knysna, but unfortunately it doesn't make up for the rest.

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Paradise Heads Self-catering 's response

Dear John,

Thank you for your feedback.

We had just been re-evaluated for 3-star grading on the day of your arrival.

The linen is not old or neglected and the cutlery is not random, the crockery is a set that is in all the units.

The Chalets are on stilts so there is a certain amount of noise from the floor. If your neighbours were very noisy, you should have let me know to address the matter immediately.

We have 2 parking areas. If you were having trouble parking in one parking area, you could have let me know to direct you to the other parking area for easier parking.

Paradise Heads Self-catering
Anton S - Dec 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
2/5
Anton S
With partner

Mooi ligging, diens swak.

Van Maandag tot Vrydag geen beddegoed verander, geen skoonmaakdiens vir die hele week en as jy wil self skoonmaak is die goed nie beskikbaar nie, jy moet gaan vra. Daar was geen noodkennisgewing met noodnommers ens. Daar was geen portofolioblad of boek met beskrywing van dienste, vermaak om enige so iets nie. Die ontvangsdeur is altyd toe met deure en hekke gesluit. Dit laat jou baie ongemaklik en onwelkom voel. Die eenheid was vuil en daar was baie spinnekoppe en insekte, ons moes self middels gaan koop om dit te beheer. Behalwe vir die ligging en pragtige uitsig gee ek die diens 'n zero.

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Nice location, poor service.

From Monday to Friday no bed linen is changed, no cleaning service for the whole week and if you want to clean yourself the stuff is not available, you have to go and ask. There was no emergency notification with emergency numbers etc. There was no portfolio sheet or book describing services, entertainment or anything like that. The reception door is always closed with doors and gates. It makes you feel very uncomfortable and unwelcome. The unit was dirty and there were a lot of spiders and insects, we had to go and buy remedies to control them ourselves. Apart from the location and beautiful view, I give the service a zero.

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Yvette E - Dec 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Yvette E
With partner

Parkering vir groot voertuie is 'n probleem.

Daar is slegs 'n tweeplaatstofie en mikrogolf. Baie beknop en nie juis ruimte om iets voor te berei vir ete nie. Ons het maar 'n restaurant gaan besoek.

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Parking for large vehicles is a problem.

There is only a two plate stove and microwave. Very cramped and not much space to prepare something for dinner. We just went to visit a restaurant.

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Paradise Heads Self-catering 's response

The chalets are self-catering and there should have been an information sheet on the countertop which says that the chalets are not serviced and that if you need anything to please come to reception. I have just checked and unfortunately, it has been removed. I can only apologise for that. We have a visitor information board outside reception for all the guests to browse through. On arrival, we give you a map of the area. Due to the water restrictions, we do the linen every 4 days. The reason the reception door is closed is because of the wind. The security gate is closed as this is our private residence and we have had guests try to take the TV from their room and I have had numerous cell phones removed from the reception. As far as the spiders and insects go we are in a National Park area, also due to the fires, the ecology is not back to its normal balance yet, hence the insects. I am very sorry you didn't enjoy your stay.

Paradise Heads Self-catering
From
From R 900
per night, for 2 ppl
From
R 900
per night, for 2 ppl
Make a Booking
  • Capacity: 14 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 6 Upper Lloyd Street, Paradise, Knysna, 6571, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDAyM2UwZTJiLTQxM2UtNDRiYy1hZDZiLWQ0ZWNlNjQzN2MwOQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R900 per night, for 2 ppl 72 5 1 4 6 Upper Lloyd Street Paradise 6571 Western Cape 021 201 8900 14:00-19:00 10:00 -34.035438981977 23.037728813492