Pascal's of Napier
Review Summary
Cindy P - Sep 2024
Overall rating
Lekker gekuier.
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Have a nice time.
Lovely place and centrally located.
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Alex D - Sep 2023
Overall rating
Quality, quality and more quality.
Read morePascal's of Napier 's response
Thank you Alex. Kind words indeed. Thank you for staying with us!
Luca H - Jan 2023
Overall rating
Tranquil value for money.
Mariana T - Feb 2024
Overall rating
Just what was needed for a stop over.
Francois D - Aug 2023
Overall rating
Ons het die tyd by Pascal's baie geniet.
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We really enjoyed our time at Pascal's.
The rooms are clean, tidy and very well equipped. We were received kindly by the staff and had a very nice meal in the restaurant.
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Pascal's of Napier 's response
Baie dankie vir die mooi resensie. Hopelik sien ons julle weer!!
Jaco S - Jan 2023
Overall rating
Gemaklike verblyf, heerlike kos.
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Comfortable accommodation, delicious food.
Friendly service and everything in its place. Will definitely use them again!
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Anonymous Guest - Nov 2023
Overall rating
Got me good.
Nice stay. Place needs paint.
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Henk V - Oct 2022
Overall rating
Netjies baie gasvry.
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Neat very hospitable.
Very tidy, very hospitable, delicious food.
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Stuart G - Mar 2022
Overall rating
Amazing, friendly and beautiful.
Fanie S - Mar 2022
Overall rating
Skoon en netjies, met 'n uitstekende uitsig.
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Clean and tidy, with an excellent view.
The place was clean and tidy. The view from the rooms' porch is breathtaking with the sunset. The restaurant's food is excellent. I will stay there again, but this time for a weekend. I could also basically park my car next to my room and away from the street.
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Pascal's of Napier 's response
Baie dankie vir die mooi resensie. Ons waardeer terugvoering en dis altyd lekker as mense positiewe terugvoering gee. Sien julle weer gou hopelik.
Elzabe D - Apr 2022
Overall rating
Heel lekker maar verlep.
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Very nice but wilted.
We found the place to be in need of a bit of a makeover, the towels were thin (not 'soft and flyffy') and it was as if everything was old. The duvet was too big for the inside and a third was hanging out, it was untidy, and dirty, creepy. We turned it around so it wasn't at our faces, then it just hung out sloppily. There were three dog poufs in the parking area at the unit and we had to ask for them to be removed. There are three dogs, and soon there were more like that on the path, by our porch, etc. No one came to pick it up. The worst for me was when I went to look for the owner/manager to help with the TV reception (they weren't there), and all three dogs menacingly rushed at me with bared teeth and hair on end and seriously threatened me. My partner came to chase them away when she heard me screaming in distress for help, but not before two of them rushed at me again very menacingly with bared teeth and came very close to me and barked menacingly, I was truly extremely terrified, and did not want to not come out of the unit again afterwards. I told the manager about it the next morning but he didn't seem to take me seriously, I guess they don't know how the dogs behave in their absence.
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Pascal's of Napier 's response
Dankie vir die resensie en ons wardeer die terugvoering.
Ons gebruik net 300 percale wit linne in ons eenhede en daar is niks wat oud is nie. Ek of my bestuurder kyk altyd na die kamers en ek verstaan ook nie die onnet nie.
Oor die honde, ons is 'n diere vriendelike gastehuis, met honde, katte, voeltjies, ens. Ons verwelkom ook mense wat hulle eie diere wil bring. Ons honde is glad nie aggresief nie en is party keer net opgewonde om mense te sien. Die feit dat ons honde het, en 'n groot tuin het, beteken daar gaan party keer honde poef wees, maar ons probeer so veel as moontlik om die tuin skoon te hou en om ten minste twee keer 'n dag te kyk en op te tel.
Verreweg die meeste mense is mal vir ons diere, en ek is baie jammer oor die feit dat julle nie van hulle hou nie, maar ek kan jou verseker, hulle het nog nooit iemand gebyt of gedryg nie.
Ek is baie jammer dat julle TV nie gewerk het toe julle arriveer het nie, en dat ons nie op daardie oomblik nie beskikbaar was nie. Ek neem aan dit het reggekom want daar is niks vir my gese toe ek met julle gesels het nie.
Ons sal wel jou terugvoering in ag neem.
Groete, Mark.
Carina S - Mar 2022
Overall rating
Slordig, verwaarloos en vuil.
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Sloppy, neglected and dirty.
See stars.
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Pascal's of Napier 's response
Thank you for your review.
We clarified this situation when you were here.
However - one star for customer service. When you were unhappy, we addressed all your 'complaints' immediately. When you could not get the TV sound working, we showed you how. When you brought to my attention a "dirty knife' in the draw, without arguing we replaced it and had all your cutlery rewashed when that was what you wanted. We put in a new lightbulb where one was missing. When you were still unhappy, we offered to re-locate you to other rooms - at no extra cost. You claimed you were too tired after 13 hours of straight driving. I then offered you a full payment refund for the two nights, something we would normally never do, and you then insisted on paying 1/2 of the first nights payment. The fact that you give a 1 star for customer service when myself and my staff went to the ends of the earth to satisfy you, is just so wrong, never mind the rest of your review. I would normally not go into such detail in an answer to a review, but you leave me no choice but to defend my property. I wish you well and hope you had a fabulous trip.
Raymond M - Oct 2021
Overall rating
Great service and food!
Pascal's of Napier 's response
Thank you so much for a fantastic review, it was a great pleasure hosting you and look forward to the next time.
Hellene A - Apr 2021
Overall rating
What a lovely little surprise and at a very reasonable price - I'll be back.
Pascal's of Napier 's response
Thank you so much for choosing Pascal's of napier for you stay-over in Napier. And thank you for your loverly review. Much appreciated!!
Ulrike M - Mar 2021
Overall rating
Good vibe!
Natie L - Jun 2021
Overall rating
Baie lekker gebly en het aan ons behoeftes voldoen.
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Had a great stay and met our needs.
We spent the night in "Blue Sky" room, everything was in place and tidy, except for only 2 things that bothered. 1. Both the coffee mugs were not washed properly and the 1 still had lipstick marks on it, in today's times we live in this is unacceptable. 2. The sliding door to the en-suite bathroom is very difficult to open and close and sometimes feels like it wants to break. My wife had quite a bit of trouble getting it moved. Furthermore, we slept very well and enjoyed our time there.
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Kobie V - Aug 2020
Overall rating
Gesellige atmosfeer, heerlike kos en vriendelike gasheer.
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Cozy atmosphere, delicious food and friendly host.
Lovely rooms, nice and private. Could still spend hours in front of the fireplace.
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Johann D - Oct 2020
Overall rating
Groot gerieflike kamer met alles wat jy nodig het vir 'n kort verblyf- uitstekende waarde vir geld. Ons het ook aandete in Pascal's se restaurant geëet. Die kos was rerig baie smaaklik. Die restaurant het 'n baie gemaklike informele atmosfeer met 'n lekker groot kaggel. Ons sal beslis weer daar gaan bly.
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Large comfortable room with everything you need for a short stay - excellent value for money. We also had dinner in Pascal's restaurant. The food was really very tasty. The restaurant has a very comfortable informal atmosphere with a nice big fireplace. We will definitely stay there again.
Very centrally located and within walking distance of most shops, restaurants, etc.
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Michael C - Oct 2020
Overall rating
The views were lovely and it was peaceful.
Maggie V - Oct 2019
Overall rating
The apartment is well equipped and we highly recommend dinner at the restaurant.
Tersia V - Apr 2019
Overall rating
Heel aangenaam.
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Quite pleasant.
The accommodation at Blue Sky was neat. The view was very nice.
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Colleen M - May 2019
Overall rating
Great value for money, service was friendly and professional accommodation, neat and clean and the establishment's restaurant is tops.
Magda K - Nov 2019
Overall rating
Goed.
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Well.
Friendly reception, bed sleeps wonderfully, well located, unit neat, clean and bed very comfortable. Full TV package extra bonus.
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Pascal's of Napier 's response
Baie dankie vir die gawe resensie, ons wardeer dit.
Groete
Ronelle R - Oct 2019
Overall rating
Lekker gebly en geëet.
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Had a nice stay and delicious food.
The one room bed was very bad and impossible to sleep. Fortunately, they were able to move us to another room.
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Pascal's of Napier 's response
Haai daar julle
Dankie vir die resensie.
Ons wil graag net een of twee dinge by sê in antwoord daarop.
Julle het oor 'n twee weke tydperk twee besprekings gemaak, die eerste vir een persoon, die tweede vir twee van julle. Julle het die goedkoopste kamer gekies, die Van Gogh.
Toe jy die eerste keer hier aangekom het, was jy seker nie eers 15 minute in die kamer nie, toe kom jy kantoor toe en sê die bed is nie lekker nie. Dit is 'n Memory Foam matras uit Engeland.
Sonder om te stry, het ons vir oorgeskuif na 'n duurder kamer toe, sonder om ekstra te vra, met presies dieselfde matras.
Toe twee van julle die volgende week weer kom bly het, het julle gesê julle wil weer die duurder kamer hê, weer sonder om ekstra te betaal en ons het ingestem
Julle was vir twee aande ingeboek, maar het toe somer daar en dan die tweede aand gekanseleer, want jou werk was klaar.
Toe julle huistoe is, het julle vir LekkeSlaap gebel vir 'n terugbetaling van die tweede aand se verblyf, al het julle geweet daar is 'n 7 dae kansellasie beleid.
Ons het hard probeer, ons het 'n baie goeie naam en ons is baie bekostigbaar. Net jammer julle kon dit nie raak sien nie.
Ons wens julle alles van die beste toe.
Mark Kerr
Lizelle M - Sep 2019
Overall rating
Good for a one night stay over.
Read morePascal's of Napier 's response
Hi Lizelle,
Thank you for your comments.
You were, in fact, 4 women and 1 man. I did let you know when booking that the unit upstairs could only sleep 4 and offered you our bachelor pad for the 5th person (at a reduced rate). That unit does have a separate toilet with basin as well as an en-suite shower basin and urinal. You did insist, on arrival, that the 5th person sleeps with you in the family room as you were afraid that the 4 ladies were "unsafe" without a man to look after you. You made the choice to sleep 5 and that, of course, would impact on your comfort and experience. Perhaps that is why, despite only paying R235 per person, you only give us a 3-star rating for everything.
The restaurant closed at 9.35 pm and that is the time the music stopped.
It was also unfortunate that one of the members of your group broke the handles off the glass shower door, and did not even bother to report this to us.
We did attempt, in every way, to meet your demands and will continue to do so with all our guests.
Best wishes,
Management
Graham J - Sep 2018
Overall rating
Knus, maar pragtig lig en laat mens heerlik tuis voel.
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Cozy, but beautifully light and makes you feel wonderfully at home.
Beautiful, peaceful, lovely garden, everything one needs, absolutely reasonable. The restaurant is incredibly delicious. We will stay there again and longer. Thank you Mark, Stephen and friendly staff!
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Charl L - Mar 2018
Overall rating
Pragtig en rustig!
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Beautiful and peaceful!
The rooms are nicely equipped, clean and tidy. The restaurant's food is delicious and the staff very friendly.
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Lodewyk D - Jan 2018
Overall rating
Juweel.
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Jewel.
An ideal hiding place.
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Thinus J - Feb 2018
Overall rating
Lekker onpretensieuse verblyf.
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Nice unpretentious accommodation.
We enjoyed our stay at Pascal's. Very nice meal. Good quality for money. Quite a lot of street noise, but understandable as Pascal's is located on the thoroughfare.
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Pascal's of Napier 's response
Dankie vir die goeie resensie.
Marthsu P - Oct 2018
Overall rating
Pikante akkommodasie in 'n pragtige area.
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Spicy accommodation in a beautiful area.
We were very warmly welcomed. Our place was neat and the linen was nice and clean. Bed was comfortable. Shower was spacious, but water pressure not so good. Toilet terribly low so for someone with a knee and back injury it was a bit of a tough one. The patio furniture could use some love, but other than that it was very nice to stay there. It's lovely to hear the quacks talking. The dog very kindly came to say hello. It's a lazy little place and we immediately felt comfortable. My only suggestion is to maybe invest in a small air conditioner because the little room gets hot quickly. There is a very small fan but it didn't make a big difference.
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Anonymous Guest - Mar 2018
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Monique H - Dec 2017
Overall rating
Altyd 'n plesier.
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Always a pleasure.
Wonderfully peaceful, incredibly tasty food. It's always a pleasure and treat to spend the night at Pascal's.
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Francois D - Apr 2017
Overall rating
Totally awesome en verruklik.
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Totally awesome and delightful.
I was treated like a VIP and enjoyed 3 delicious meals in their restaurant. I recommend Pascals 100%.
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Pascal's of Napier 's response
Dankie Francois, vir die mooi woorde. Ons hoop om julle weer te sien.
Groete
Almal by Pascal's
John S - Dec 2017
Overall rating
We were made to feel so welcome.
Pascal's of Napier 's response
Thank you so much. We look forward to having you stay with us again.
Regards,
Mark
Nicky A - Feb 2017
Overall rating
Mooi, gerieflike kamer en die bonus van 'n fantatiese restaurant waar ons kan eet en hulle vriendelike diens waardeer.
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Beautiful, comfortable room and the bonus of a fantastic restaurant where we could experience their friendly service.
Really enjoyed our time in Napier at Pascals. The friendly service was quite memorable.
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Francois D - Dec 2017
Overall rating
Pateties.
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Pathetic.
No hot water to shower. Will never stay there again.
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Pascal's of Napier 's response
Good day,
Thank you for your review.
There was hot water in Pascal's of Napier. We share the same geyser so know there was hot water in the morning. Because we were only next door, you were welcome to come over and notify us of any discrepancies, you did not say you were having any problems. The restaurant was also open, yet you did not come down to tell us you were having a problem, you left your key in the door and drove off without a word.
You have stayed at Pascal's of Napier before without any previous issues brought to our attention.
You rate us 1 star for everything. If I may ask, what does your not finding the hot water have to do with cleanliness...or location... or, security, or staff for that matter? Please could let us know how we can improve these aspects?
We sincerely value input from our guests and we always try and rectify when there is a problem. Despite charging under R300 per night for the accommodation, we try and ensure that our guests have the best possible experience
Again, thank you for taking the time to share your thoughts with us.
Best wishes
Mark Kerr
Riaan R - Nov 2016
Overall rating
Baie aangenaam.
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Very pleasant.
The fact that the host was concerned about whether we were satisfied and happy and whether we needed something, was great.
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Linda B - Nov 2016
Overall rating
Ons het goed geslaap en daar was in al ons behoeftes voorsien, teen 'n baie billike prys.
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We got some great sleep and all our needs were met, at very affordable rates.
Pascal's is a great option for overnight accommodation. The room is spacious and comfy, and the garden is peaceful and beautiful, and the restaurant is excellent. Just note that the restaurant is closed on a Monday. Was a big disappointment to have to look for an alternative restaurant because we specifically booked this place for the food.
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Sally S - Nov 2016
Overall rating
Mooi.
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Pretty.
The rooms are very pretty and inviting. Its just not nice to be woken up by chickens at 05:00 in the morning.
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Annette K - Dec 2015
Overall rating
Rustige omgewing, mooi tuin, gerieflik.
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Quiet environment, nice garden, comfortable.
Walking distance to town centre. Friendly service. Pascal's is well located. We had driven through Napier before and wondered what the town had to offer. We were impressed with the quality of restaurants, especially Pascal's menu! It offers a good variety and the meals are tasty. Great service! Art and interesting shops for gift shopping. Residents are friendly and inform us about the vantage point we then visited from where Struis Bay and Stanford could be viewed. Was relieved that there were no beggars lying around, as is the case with many coastal towns. The town planning is good.
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Pascal's of Napier 's response
Baie dankie vir die mooi woorde, ons is bly om te hoor julle het jul verblyf in Napier geniet.
Groete,
Mark
- Capacity: 4 people
- No children under 1
-
Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 48 Sarel Cilliers Street, Napier, 7270, Western Cape