Paternoster Hotel
Review Summary
Marlon M - Nov 2024
Overall rating
Thank you Patrenoster Hotel for your hospitality. We are definitely coming back.
Eric M - May 2024
Overall rating
Nice.
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Nice.
Nice stay. Room was spacious.
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Andre W - Mar 2024
Overall rating
Lekka plek.
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Lekka place.
Very nice stay with good service and everything.
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Jaco B - Oct 2024
Overall rating
Oornag kom bly om vertoning in koelkamers te kyk.
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Overnight come stay to watch show in cold rooms.
The receptionist was great, friendly and made us feel very welcome. The room was neatly redone and also had a view of a piece of sea. All in all a very nice experience. Breakfast was nice. Will come stay again.
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Paternoster Hotel 's response
Hallo Jaco
Baie dankie vir die positiewe terugvoer. Ons waardeer dit baie en hoop om julle sommer gou weer te sien.
Groete
Rene V - Sep 2024
Overall rating
For one overnight stay it was perfect, mixed with locals to learn more about Pat.
John Wesley B - Jul 2024
Overall rating
Westcoast spot of note.
Anonymous Guest - Jan 2024
Overall rating
Anonymous Guest - Mar 2024
Overall rating
Nothing great.
Rooms were clean. Dining area needs upgrading. . Cleaners clean while breakfast is being eaten.
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Ben V - Nov 2023
Overall rating
Soos bo.
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As above.
Paternoster Hotel was conveniently located in the central town area and we could hear the waves breaking on the beach during the evening. Everything was nice within walking distance from the hotel. Carisma went out of her way to make things easy for us as my wife had to cross the road with a crutch during our stay.
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Ona B - Aug 2023
Overall rating
Heerlik.
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Delicious.
Thank you for your hospitality.
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Lorenzo P - Aug 2023
Overall rating
Een van die beste plekle ooit.
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One of the best places ever.
Service excellent! And the food was delicious, definitely one of the best places I've ever been! Paternoster Hotel you are tops.
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Morney J - Aug 2023
Overall rating
1st timer at a hotel, was an absolute treasure.
Anonymous Guest - Sep 2023
Overall rating
Accommodation is basic. Breakfast was nice. Good spirit in the restaurant. Very friendly staff.
Room neat and clean. The shower above the bath definitely needs attention. Poor water flow. No sink plug. I asked via email that single beds be made up as King size, but this was not done. But we slept well.
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Anonymous Guest - Jan 2023
Overall rating
Reasonable.
Location is excellent. Room was very dusty. Fan that was in our room was not working properly and was very dirty and full of dust. Room is ''outdated''. Could do with a bathroom mat. Breakfast was average. Tables were not very clean. Was fair to stay there.
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Anonymous Guest - Sep 2023
Overall rating
We checked out again a few hours after checking in and didn't even spend the first night there.
Upon entering the building smells of mold and smoke. Room was dirty, walls and ceiling full of mold and some of the bathroom shelves were held together with masking tape. When I sat down on the bed, there was basically no mattress to speak of, sat right through to the wooden board that was under the mattress. At the rate I find the hotel shocking. Also found out that the restaurant, as indicated on the signs in the hotel, is currently being used as a storage room and couldn't even find the current eating place. The bar area is dark, full of women's underwear to the roof and definitely not suitable for a family. We left that and ended up finding other accommodation on Langebaan, at half the price and definitely a much much better option and family friendly. The photos are certainly not a true reflection of the Paternoster Hotel's current condition.
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Ansa R - Aug 2022
Overall rating
Wegbreeknaweek.
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Breakaway weekend.
What I can recommend most about the Paternoster Hotel is their staff. They are friendly and accommodating. They are heart people. We thoroughly enjoyed our visit.
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Hennie V - Mar 2022
Overall rating
Baie lekker in die legendariese hotel oorgebly.
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Very nice stay in the legendary hotel.
Perfect stay. The room, food, and staff's friendliness and helpfulness are worth mentioning. They were so kind to send us our last morning's breakfast in food packages because we were already driving early. Great service!
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Wayne R - Dec 2022
Overall rating
Baie aangename ervaring.
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Very pleasant experience.
Surrounded by like-minded people and friendly staff, there was a really nice vibe.
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Jana V - Apr 2022
Overall rating
Vinnige wegbreek uit Kaapstad.
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Quick getaway from Cape Town.
The hotel's location is central in Paternoster, rooms are clean, service is great and friendly. Walking distance to restaurants.
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Carollin N - Aug 2022
Overall rating
Lekker sentraal.
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Nice central.
Close to all restaurants to walk.
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Sue H - Dec 2022
Overall rating
Well positioned to see all the comings and goings of the town.
Annalie S - Dec 2022
Overall rating
Baie aangename en behulpsame mense.
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Very pleasant and helpful people.
Reasonable, central accommodation.
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Charmaine S - Dec 2022
Overall rating
Gemiddeld.
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Average.
Very busy. The young crowd will really enjoy it.
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Brian D - Jan 2022
Overall rating
Partly satisfactory.
John N - Sep 2021
Overall rating
Clean comfortable and affordable accommodation!
Paternoster Hotel 's response
Hello John
Thank you for taking the time to give us your feedback. We are happy that you enjoyed your time here with us.
Regards
Paternoster Hotel Team
Albertus J - Jun 2021
Overall rating
Baie lekker gekuier.
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Had a great time.
Was pleasantly surprised. Neat and clean.
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Dawie B - May 2021
Overall rating
Baie geniet. Personeel baie vriendelik
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Enjoyed a lot. Staff very friendly
Everyone is friendly, the room is nice and clean. Will definitely stay there again.
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Nicoline G - May 2021
Overall rating
'n Huis weg van die huis af.
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A home away from home.
Very calm and relaxed atmosphere. The staff are friendly and helpful. Even the other guests who were there later felt like celebrities.
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Tania V - May 2021
Overall rating
Baie lekker.
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Very nice.
Everything was fine, we are happy.
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Thomas P - Mar 2021
Overall rating
Typical / classic small fishing village atmosphere.
Yvette F - Nov 2021
Overall rating
Vriendelike diens, netjiese kamer.
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Friendly service, neat room.
I had a wonderful overnight stay. Dinner and breakfast were very nice.
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Louis P - Sep 2021
Overall rating
Perfek vir my doeleindes.
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Perfect for my purposes.
Nice place to stay for a short period.
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Paternoster Hotel 's response
Hallo Louis
Baie dankie so bly jy het jou kort tydjie geniet hier by ons. Kom gerus weer.
Groete
Elmare Carosini - Paternoster Hotel
Pierre F - Aug 2021
Overall rating
Lekker verblyf by Paternoster Hotel.
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Nice stay at Paternoster Hotel.
Rooms are spacious and comfortable. Breakfast was delicious. All problem we encountered was the reception upon our arrival. Had to wait 30 min before someone arrived to help us.
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Paternoster Hotel 's response
Hi Pierre
Baie dankie vir terugvoering. Ons het die ontvangs probleem aangespreek, dit is egter moeilik op die oomblik want ons het nie 'n permanente persoon by ontvangs nie, hopelik verander dit binnekort!
Groete en kom kuier gerus weer.
Elmare
Ernie N - Apr 2021
Overall rating
Very pleasant and enjoyable.
Clint B - Jun 2021
Overall rating
The stay was okay. Not great, the staff were very friendly.
Lee Barbara J - Apr 2021
Overall rating
A lovely stay over a busy Easter Weekend.
Janel D - Mar 2021
Overall rating
Baie onvriendelike en onbehulpsame personeel.
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Very unfriendly and unhelpful staff.
My husband is disabled and needed a stool for the shower. No help received. I later had to fetch a chair myself from their storage and carry it to the room while the staff looked at me and offered no help. There were also other examples of unkindness.
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Jan B - Mar 2021
Overall rating
Rooms okay, food quite tasty, hotel and pub is an absolute dive.
Read moreWayne B - Sep 2021
Overall rating
The hotel is unfortunately in need of an upgrade, very old and dated.
Paternoster Hotel 's response
Good day
Thank you for the feedback. We were busy with upgrades (5 rooms & venue already done) when COVID halted everything!
Maybe, if we have no more interruptions, we will have a great season to finance further upgrades. I am not sure what time you arrived at reception, but we have a receptionist on duty until 3pm.
Regards,
Elmare - Paternoster Hotel
Zanne S - Jul 2021
Overall rating
Baie teleurgesteld.
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Very disappointed.
Paternoster Hotel is not up to standard at all. There were no soap dishes in the shower. Shower and towels were dirty. Only one half toilet roll in bathroom. Was not value for money at all and will not book there again. The person at reception came to meet us with a cigarette in his mouth. Bad taste.
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Paternoster Hotel 's response
Hallo Zanne
Dankie vir jou terugvoering. Dit is nooit lekker om te hoor dat gaste nie 'n goeie tyd by ons gehad het nie en dat ons fasiliteite nie op standaard was nie. Ek kan net omverskoning vra daarvoor. Ons is in verskillende stadiums van opgradering in en rondom die Hotel.
Ek het wel die personeel streng aangespreek oor die handdoeke en toiletrolle asook die persoon wat julle ingeboek het om te verseker dat dit nie weer gebeur nie.
Groete
Elmare - Paternoster Hotel
Albert T - Sep 2020
Overall rating
Heerlik. Dankie.
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Delicious. Thank you.
Rooms are clean and tidy. Staff was very friendly.
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Paternoster Hotel 's response
Baie dankie vir die positiewe terugvoering!
Ons waardeer dit opreg.
Groete en hoop ons sien julle sommer gou weer.
Elmare - Paternoster Hotel
Anonymous Guest - Jan 2020
Overall rating
A nice environment and friendly people.
A resting place for the human soul.
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Leondri F - Jan 2020
Overall rating
Dit het voldoen.
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It complied.
Will not stay here again. Poor service delivery at all levels. For what they charge per night we could have checked into a guest house for the same cost. Their standards are very low. Long wait at reception only to be welcomed by a man under the influence. Absolutely unacceptable.
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Paternoster Hotel 's response
Goeie middag Leondri,
Baie dankie dat u die tyd geneem het om terugvoering te gee. Dit is vir ons 'n groot teleurstelling as gaste nie hul verblyf by ons geniet het nie. By Paternoster Hotel streef ons daarna om elke gas se kommentaar, hetsy dit positief of negatief is, te gebruik om ons standaarde beter te maak.
Namens die bestuur kan ek die terugvoering en versekerheid gee dat ons maatreëls in plek gestel het om hierdie tipe situasies te voorkom en te verhoed.
Vriendelike Groete,
Elmare
Bestuurder Paternoster Hotel
Gert D - Sep 2020
Overall rating
Teleurstellend.
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Disappointing.
The hotel and service have deteriorated a lot since we were there 4 years ago.
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Andrew W - Feb 2020
Overall rating
Nie warm water nie. Koue stort! Die kombuis kon nie koffie voorsien nie, want hulle het ‘n water probleem.
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No warm water. Cold shower! The kitchen can't prepare coffee, because they have a water problem.
Would rather consider other options.
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Paternoster Hotel 's response
Goeie middag Andre W,
Die hele Paternoster se water af a.g.v 'n hoof pyp wat gebars het en ons kon niks doen daaromtrent nie. Daar het deur die nag van julle verblyf 'n geyser gebars wat ongelukkig van tyd tot tyd gebeur, dit was dieselfde dag nog vervang.
Groete,
Paternoster Hotel Span lid
Gerhard K - Nov 2019
Overall rating
Uitstekende diens en vriendelike personeel.
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Excellent service and friendly staff.
Neat, clean rooms with the friendliest, most helpful staff! Excellent food! Definitely value for money!
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Paternoster Hotel 's response
Goeie môre Adriaan,
Baie dankie vir die wondelike resensie! Hoop ons sien u vinnig weer ☺
Vriendelike groete,
Anja Raubenheimer
Ontvangs
Paternoster Hotel
Etienne H - Oct 2019
Overall rating
Paternoster Hotel het 'n lang geskiedenis en great mense met kamers wat baie mooi oorgedoen word, goeie waarde vir geld.
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Paternoster Hotel has a long history and great people with very nicely remodelled rooms, good value for money.
My wife and I stayed at the Paternoster Hotel for 4 nights during October 2019. The new sea view rooms have been recently redone, beautiful, comfortable and clean. The staff is very friendly and the bar is cosy with many locals visiting it. The food is good and everything is good value for money. Will want to go back again.
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Paternoster Hotel 's response
Goeie middag Ettiene,
Baie dankie vir u lieflike resensie! Hier by die Hotel wil ons al ons gaste laat tuis voel en ons is bly u het u tyd hier by ons geniet!
Ek hoop ons sien u gou weer ☺
Vriendelike groete,
Paternoster Hotel Span Lid
Marie J - Aug 2019
Overall rating
Two night stay.
Paternoster Hotel 's response
Good morning Marie J,
Thank you so much for staying at Paternoster Hotel, it was a pleasure having you here!
Lianie E - Jun 2019
Overall rating
Netjies in stand gehou.
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Neatly maintained.
The hotel is old but recently upgraded. The rooms are beautiful and clean. We were kindly welcomed. Nice warm blankets received!
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Paternoster Hotel 's response
Goeie middag Lianie,
Dit was 'n absolute plesier om julle hier te kon huisves! Baie dankie en kom kuier gerus weer.
Vriendelike groete,
Anja Raubenheimer
Paternsoter Hotel Span lid
Danél C - Jan 2019
Overall rating
Amazing service, comfort and affordability.
Paternoster Hotel 's response
Good morning Danel,
Thank you so much for the lovely words, I look forward to welcoming you again.
Kind regards,
Anja Raubenheimer
Reception
Paternoster Hotel
Desmond N - Mar 2019
Overall rating
Het wegbreek by hotel baie geniet.
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Enjoyed the getaway at the hotel a lot.
At home by the sea. Will be back.
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Bendri G - Jan 2019
Overall rating
Bekostigbaar en skoon!
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Affordable and clean!
Very nice stay. Everyone is friendly and the food was delicious.
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Paternoster Hotel 's response
Goeie more Bendri,
Baie dankie, dit was 'n plesier om julle hier te hê! Kom gerus weer :-)
Vriendelike groete,
Anja Raubenheimer
Ontvangs
Paternoster Hotel
Karicka D - Sep 2019
Overall rating
Dit was heerlik.
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It was delicious.
It was nice to stay there. Everyone is so friendly.
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Paternoster Hotel 's response
Goeie môre Karicka D,
Baie dankie vir die tyd wat u geneem het om so 'n mooi resensie te skryf! Hoop ons sien u gou weer!
Vriendelike groete,
Anja
Hans H - Oct 2019
Overall rating
Akkommodasie, diens, uitstekend, personeel vriendelik en baie effektief.
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Accommodation, service, excellent, staff friendly and very efficient.
Staff brought up our check-in time without difficulty - made sure we enjoyed watching rugby - informed us about attractions in Paternoster, bedrooms neat and comfortable. Breakfast has a unique taste and flavor of its own, not like in stereotypical chain eateries.
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Paternoster Hotel 's response
Goeie môre Hans,
Baie dankie dat u die tyd geneem het om so 'n wonderlike resensie te skryf! Ons hoop julle kom kuier gou weer!
Vriendelike groete,
Paternoster Hotel Span lid
Surina S - Jul 2019
Overall rating
Perfekte ligging.
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Perfect location.
Good value for money! We only stayed one night. Unit was neat, clean and comfortable. Nice breakfast included!
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Paternoster Hotel 's response
Hallo Surina S,
Baie dankie vir die mooi resensie, dit was net so lekker om julle te kon huisves! kom kuier gerus weer!
Vriendelike groete,
Anja Raubenheimer
Paternoster Hotel Span Lid
Marina V - Mar 2019
Overall rating
Ons was sommer dadelik verlief op die mooi dorpie.
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We were immediately in love with the pretty little town.
The hotel is an old building but very historic. The room was beautiful and very neat, and we really enjoyed it.
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Anita B - Apr 2019
Overall rating
Teleurgesteld.
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Disappointed.
Service and welcome at reception was poor and staff were unfriendly at breakfast hall. Location of hotel is good but rooms need upgrading.
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Paternoster Hotel 's response
Goeie more Anita B,
Ek is jammer om dit te hoor! Ek is bly om te kan sê ons is tans besig met die opgradering van die kamers.
Kom kuier asb weer vir ons sodat julle die ware gasvryheid van Paternoster kan ervaar.
Vriendelike groete,
Anja Raubenheimer
Paternoster Hotel Span lid
Hennie M - Sep 2019
Overall rating
Redelik aangenaam.
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Quite pleasant.
The room was neat and modern with a sea view. Breakfast was delicious and the staff were helpful. The hotel is on the main street so there was a lot of traffic and the noise that goes with it. So not the quietest atmosphere one would expect from a small West Coast town. A safe or at least a lockable cupboard in the room would be welcome. But we had a very nice stay.
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Paternoster Hotel 's response
Goeie môre Hennie,
Baie dankie dat u die tyd geneem het om u terugvoering te skryf, dit word opreg waardeer.
Vriendelike groete,
Anja Raubenheimer
Ontvangs
Petro H - Sep 2018
Overall rating
Heerlik, sorgeloos.
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Delicious, carefree.
Definitely a winner.
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Qingwei W - Apr 2018
Overall rating
Good reception and good breakfast, the rate is a little high, maybe all in the area are higher.
Karimma E - Apr 2018
Overall rating
Warm, vriendelike en wonderlike mense!
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Warm, friendly and wonderful people!
We were really taken back to simple days, with good food, friendly help! Wonderful part of our country!
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Christa L - Jul 2018
Overall rating
Ons het wonderlike diens van al die personeel ontvang. Die kroegmanne inkluis. Dankie dat julle niks ontsien het om ons vakansie perfek te maak nie.
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We received wonderful service from all the staff. Including the bartenders. Thank you for not sparing anything to make our holiday perfect.
The hotel is perfectly located and the staff very friendly. Meals were tasty and our holiday was special.
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Werner G - Jan 2018
Overall rating
Heerlik.
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Delicious.
Very pleasant. Great resting place.
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Paternoster Hotel 's response
Hi Schalk
Baie dankie vir die mooi woorde, julle is enige tyd weer welkom hier by die Hotel.
Ons hoop jy het `n wonderlike dag verder.
Vriendelike groete
Anja Raubenheimer
Paternoster Hotel
Rehard S - Jan 2018
Overall rating
Uitstekende gasvryheid en uitnemende diens.
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Excellent hospitality and excellent service.
Thank you very much for good and outstanding service. Many thanks to the friendly hotel staff and good service.
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Paternoster Hotel 's response
Goeie middag Rehard,
Baie dankie vir die wonderlike resensie. Dit was net 'n plesier om julle hier by die Hotel te kon hê.
Hoop ons sien julle gou weer.
Vriendelike groete,
Paternoster Hotel
Aukeline D - Aug 2018
Overall rating
Baie gerieflik.
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Very convenient.
The staff at Paternoster were very helpful and friendly. Nice stay, thank you. Breakfast and dinner. Very nice.
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Paternoster Hotel 's response
Goeiedag Aukeline,
Baie dankie vir die mooi woorde!
Kom kuier gerus weer vir ons.
Vriendelike groete,
Anja
Paternoster Hotel
Cj (anirie) T - Feb 2018
Overall rating
Fantasties.
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Fantastic.
Had a great time. No complaints. Service well, food large portions and rooms tidy. Power plug in awkward place, especially when blowing your hair. Otherwise no complaints.
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Paternoster Hotel 's response
Goeie more Anirie
Baie dankie vir die mooi resensie. Kom kuier gerus weer enige tyd hier by ons.
Lekker dag verder.
Vriendelike groete
Anja Raubenheimer
Ontvangs
Paternoster Hotel
Sheila H - Mar 2018
Overall rating
Room no 1 was great, large ,clean and sea view, but think this view might disappear with new building across the road.
Anonymous Guest - Sep 2018
Overall rating
Nice stay.
Nice stay, except shower-in-bath whose water pressure was very weak.
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Geo L - Jan 2018
Overall rating
Baie lekker.
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Very nice.
Had a great time and it's all we expected. Friendly people.
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Paternoster Hotel 's response
Beste Geo,
Baie dankie vir die mooi resensie. Kom kuier gerus weer!
Vriendelike groete,
Anja Raubenheimer
Ontvangs, Paternoster Hotel
Bevan V - Mar 2018
Overall rating
Friendly.
Paternoster Hotel 's response
Hi Bevan,
Thank you for the lovely words.
Have a wonderful day.
Kind regards,
Anja Raubenheimer
Koos B - Aug 2017
Overall rating
Baie geniet en see-uitsig was uitstekend vanaf die balkon.
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Really enjoyed it and excellent sea view from balcony.
Neat and clean room with wonderful, friendly people who work there. Eveyone was very helpful. Nice time in Paternoster.
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Lynette F - Oct 2017
Overall rating
Dis 'n lieflike en rustige plek.
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It's a lovely and peaceful place.
It was just a shame that the television didn't work. There were 2 channels though, with very poor vision. But thank you very much! There was a note though that MultiChoice is upgrading. (Not that a guy came to watch television, because you can do that at your house. You came to relax, I guess) but it would be good if the TV did work, just the same for the sure and the uncertain . Customer service was really very friendly and helpful. Thank you very, very much! Felt very welcome.
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Paternoster Hotel 's response
Goeie dag Lynette,
Verskriklik baie dankie vir die mooi resensie van ons lifelike hotel. Ek verstaan en vra omverskoning oor die ongerief oor die Tv, dit is net nadat julle weg is reeds reg en in orde. Ons harte is bly dat ons vir julle welkom en tuis laat voel het en dit was die grootste plesier om vir julle as ons gewaardeurde gaste te akkommodeer.
Vriendelikste groete,
Monique Pretorius
Paternoster Hotel Ontvangs
Natasja K - Oct 2017
Overall rating
This was a real home environment away from home.
Willem V - Feb 2017
Overall rating
Dit was baie lekker ontspannend.
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It was very nice and relaxing.
Excellent. The best food, beautiful beach and nature.
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Johan S - May 2017
Overall rating
Baie lekker gebly en beveel aan vir iemand wat wil rus.
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Had a great time and would recommend to someone who wants to rest.
The staff is friendly and I would recommended.
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Ronnie H - Mar 2017
Overall rating
Old, but clean and comfortable, but could do with an internal upgrade, but pricing good for the town.
Read moreJohann G - Jan 2017
Overall rating
Very enjoyable with good service and nice food.
Tertius B - Dec 2017
Overall rating
Baie sentraal.
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Very central.
The rooms are clean and nice to stay in. Apart from the breakfast which took a long time, it was very pleasant for 3 days. Will definitely go there again.
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Paternoster Hotel 's response
Hi Tertius,
Baie dankie vir die mooi resensie. Asook dankie vir die terugvoering oor die ontbyt, ons sal daaraan aandag gee.
Ons hoop jy het `n wonderlike dag verder.
Vriendelike groete
Anja Raubenheimer
Paternoster Hotel
Phil B - Mar 2017
Overall rating
Dit is 'n rustige, ontspanne atmosfeer waar jy die natuurskoon kan geniet.
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Peaceful, relaxing atmosphere so you can enjoy the natural beauty.
Clean town with interesting people that stay there. Everyone is friendly and pleasant.
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Koos B - Dec 2017
Overall rating
Baie vriendelik en personeel gee die Hotel 'n regte vakansie-atmosfeer. Dankie.
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Very friendly staff give the Hotel a real holiday atmosphere. Thank you.
Very well received. Personnel very friendly and people-oriented. The restaurant has a very good holiday atmosphere and their food is very good.
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Paternoster Hotel 's response
Hi Koos,
Baie dankie vir die mooi woorde. Kom gerus weer.
Vriendelike groete,
Anja Raubenheimer
Ontvangs
Paternoster Hotel
Michael M - Sep 2017
Overall rating
Baie netjies en ruim kamer met alle fasiliteite, goed geleë en sal definitief weer gebruik.
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Very neat and spacious room with all facilities, well located and will definitely use again.
We really enjoyed it with friendly service. Very pleasant breakfast, spacious and very clean rooms and really nothing negative to say about our lovely stay at Paternoster Hotel! Would stay there again anytime.
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Adriaan D - Apr 2017
Overall rating
Baie lekker gekuier.
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Had a great time.
Clean room, fridge in room would have been nice.
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Lynette C - Dec 2017
Overall rating
Aangenaam.
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Pleasant.
Comfortable, neat room.
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Paternoster Hotel 's response
Goeiedag Lynette,
Baie dankie vir die terugvoering, dit was `n plesier om julle hier by ons te kon hê!
Vriendelike groete,
Anja Raubenheimer
Paternoster Hotel
Anonymous Guest - Jun 2017
Overall rating
Average..
Bath room leaked, was dirty and had no soap. Breakfast was good.
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Anonymous Guest - Sep 2017
Overall rating
Clean, but very old and nothing has been done to renovate rooms and bathrooms in a long time.
The rooms are not well located, noisy street, dark corridors to the rooms.
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Annelie W - Jul 2017
Overall rating
Onaangenaam!
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Unpleasant!
Good evening, after a wonderful reception at Hamlet Country Lodge, Paternoster Hotel was a big mess! We called to say we would arrive after six. Cold reception, room was freezing, heater was broken, no hot water. The smell of old oil warned us not to take dinner. Luckily there was a Restaurant open that made fresh pizzas. Although it was freezing, the manager provided us with blankets, we ate deliciously. Unfortunately, back in the hotel room, the nightmare began. No DStv, apparently working on it. Beds were extremely pathetic! No bottom sheet on mattress, extremely hygienic and freezing, just 'synthetic duvet' Luckily brought knee blanket to put under sheet. No 'amenities'. The idea of taking a hot bath before bed quickly turned into part 3 of nightmare, no hot water! Decided to give them a chance until morning! Morning nightmare continues! No hot water again. Freezing outside! After I called the receptionist she was willing to come and talk to us herself, apparently the municipality's fault! I said I refuse to pay for poor service. To give them credit they paid us back in cash minus breakfast.
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Stephnie L - Jan 2017
Overall rating
Nie lekker nie!
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Not nice!
The room is very simple with an uncomfortable mattress and pillow. Only a duvet on the bed and no linen. The shower and bath are uncomfortable and too slippery. Shower curtain was dirty. Breakfast was a let down. Bad service! Stay away.
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- Capacity: 26 people
- All ages welcome
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: St Augustines Road, Paternoster, 7381, Western Cape