Pennygum Country Cottages
Review Summary
Herman S - Aug 2024
Overall rating
Baie netjiese eenheid en pragtige ligging.
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Very neat unit and beautiful location.
Very nice stay with friendly owners.
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Yvonne C - Mar 2024
Overall rating
Everything we needed.
Steve B - Sep 2024
Overall rating
Loved the area.
Bianca B - Apr 2023
Overall rating
Geen kommunikasie vanaf die eienaars nie.
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No communication from the owners.
We arrived at the Pennygum Cottages late in the evening. The check-in time is 19:00. We pre-arranged with Pierre that we would only be able to arrive there later and we were told to just call when we got there. We stopped at the gate around 18:30, and called and none of our calls were answered. We drove around to an open gate and knocked on guests who had already checked in to show us where we could go. The door of the house we booked just stood open. We received no communication from the owners before or after our stay was booked. Other than that, our stay was very pleasant.
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Ben E - May 2022
Overall rating
Pleasant stay, owners give excellent service and farm stay at its best!
Pennygum Country Cottages 's response
Dear Ben,
It was wonderful meeting you and we look forward to your return.
Safe travels,
Pierre and Jaci
Himy D - Jul 2019
Overall rating
Baie netjies, baie stil. Dankie.
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Very neat, quiet. Thanks.
Would stay there again. Would also recommend to others. Greetings.
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Thea V - May 2019
Overall rating
Skoon netjies, gesellig, mooi uitsig en goeie diens.
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Clean neat, cosy, nice view and good service.
It was a very enjoyable experience. We were a large group and felt very welcome. The view is breathtaking and service was the best!
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Marion O - Sep 2019
Overall rating
Comfy and sweet.
Read morePennygum Country Cottages 's response
Thank you Marion,
I agree, it is a nuisance. We are looking for creative ways to address the issue.
Any suggestions would be appreciated.
Great meeting you chaps. Looking forward to hosting you again.
Regards,
Pierre
Lynette P - Nov 2019
Overall rating
Comfortable stay in beautiful surroundings.
Anonymous Guest - Dec 2019
Overall rating
It was pleasant but there were a few things that were out of place that will make us not go there again.
Our stove didn't work. The plot or farm workers' house is meters from our cottage, which I think is very poor. They played their music loudly and spoke very loudly at times. All day Thursday and Friday, the gardeners ate wheat and walked back and forth across the lawn with a wheelbarrow. It really bothered us, we drove very very far to get away from the hustle and bustle and city noise and to enjoy absolute peace and quiet of the beautiful scenery around us. It wasn't nice. It could be arranged that the workers do not work when there are guests. Then the outside electric gate did not work, and it was a safety risk for us as only ladies, as well as for our vehicle which was parked right by the gate. When we got there there was only a 2-seater couch in the living room and no bed for the third person (child). The owners knew we booked for 3 people and they didn't prepare accordingly. They had to bring us an extra chair and a stretcher. These are small things, but which matter a lot and I got the feeling that we are not really important to them. The lady who received us was very friendly and helpful and the place was clean and tidy.
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Wendy A - Jan 2018
Overall rating
Safe, clean, friendly.
Pennygum Country Cottages 's response
Good day,
Many thanks for the great review. It was a pleasure hosting you. We look forward to welcoming you again.
Nobukhosi N - Oct 2018
Overall rating
Amazing place.
Pennygum Country Cottages 's response
Dear Nobukhosi,
We are delighted you enjoyed your stay and loved having you. You are so enthusiastic about everything - a real pleasure.
Looking forward to seeing you return.
Best wishes,
Sarah
Andre L - Jul 2018
Overall rating
Baie lekker.
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Very nice.
Neat and clean, friendly people.
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Pennygum Country Cottages 's response
Thanks so much for your review. So glad you enjoyed it. We hope to see you again sometime.
Kind regards Sarah
Philippus O - Aug 2018
Overall rating
Verblyf was baie lekker.
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Stay was very nice.
Location very good and view is beautiful. Big house is comfortable, but needs some maintenance. House is fully equipped with sleeping facilities and cutlery, but cutlery is old and may now be replaced.
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Angela V - Aug 2018
Overall rating
Teleurgesteld met die verblyfplek, maar omgewing en uitsig was baie mooi.
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Disappointed with the accommodation, but the surroundings and view were very nice.
When we walked in it didn't look neat. The carpet was dirty and burnt and the bed was broken. Outside was not safe as there were no security lights, nor any other lights anywhere. Was pitch black every night. There was also no fence for the dogs. It says pet friendly, but why pay? It should actually be included in the amount you pay. Others also complained when they brought one dog. I never had such a problem with previous bookings. We will have to be very careful with booking in the future. I was actually embarrassed when my daughter-in-law and son told me about it.
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Pennygum Country Cottages 's response
Good day,
Sorry, you were disappointed. We do not have lights everywhere as most people like the dark and dogs are supposed to be on leads and under your control at all times. You did not mention anything to my staff about your concerns or even contact me so it is very difficult to help guests when we are not informed of any problems
.
Kind regards
Sarah
Anonymous Guest - Jul 2018
Overall rating
No
I am not interested in giving feedback.
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André M - Jul 2018
Overall rating
Definitief verblyf om te vermy.
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Definitely stay to avoid.
The place is neglected. Security gate, door and window latches broken. There was no barbecue area as indicated in the advertisement. The one bed's mattress was only an inch thick fabric padding. The carpet in front of the fireplace is full of burn marks. Firewood was available at an exorbitant price.
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Gert F - Jun 2018
Overall rating
Ondervinding van die plek was nie 'n tuiskom-gevoel nie.
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Experiencing the place was not a homecoming feeling.
On arrival at Pennygum Country Cottages we expected hospitality but were only greeted with a key. The person who does the gardening cleaned up leaves around us, but never with us.
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Rudolph V - Jul 2017
Overall rating
Ongelooflike mooi uitsig, rustig in die natuur, maar naby alles!
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Unbelievably beautiful view, peaceful in nature, but close to everything!
It was a pleasant experience beautiful view of the Drakensberg, comfortable house with everything you need! Thank you for the friendly reception. We will come again!
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Pennygum Country Cottages 's response
Good day,
Thank you for the review. It was a pleasure having you stay at our place. We look forward to another visit from you.
Elmarie A - May 2017
Overall rating
Baie mooi omgewing.
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Beautiful environment.
The cottage was very convenient and in a beautiful environment.
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Pennygum Country Cottages 's response
Hi Elmarie,
Thank you for the review. We are glad to hear that you enjoyed your stay with us.
Regards,
Sarah and Paul.
Renee P - Jul 2017
Overall rating
Pleasant enough.
Dennis G - Oct 2016
Overall rating
Awesome!
Willem C - Sep 2016
Overall rating
Skoon, stil, rustig en baie privaat.
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Clean, quiet, peaceful and very private.
Thank you for the opportunity to try something new or different in the Underberg area. Was out most of the time but enjoyed the accommodation. Did try to contact owner, but no answer and landline no longer exists. Would have preferred to have had contact with owner myself.
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Herbert K - Jul 2016
Overall rating
Gerieflik met vriendelike en behulpsame diens.
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Comfortable with friendly and helpful service.
Unfortunately the accommodation is not for 5 adults but rather for 4 with a small child and this is not clear during the booking. There was a problem with the drainage of drain pipes, but it was fixed in a few hours.
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Even B - Sep 2016
Overall rating
Geen klagtes.
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No complaints.
Recommend covered parking. Cleaning service does not include dishes, this should be specified in advance not at arrival. Wood could be provided for first night. R50 per case is too expensive.
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Mark N - Jul 2015
Overall rating
Sarah and John are lovely, warm and friendly hosts.
Ilze B - Jul 2015
Overall rating
Dit was puik!
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It was great!
The place is very well furnished and located in such a good location. I would definitely recommend the place to everyone. It's very well furnished, tidy and there is simply a warm atmosphere from the time you stop there until you drive again. The welcome was so warm and friendly it really feels like you are visiting old friends or family. The view of the mountains and the tranquility also definitely make a difference.
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Belinda T - Mar 2015
Overall rating
Home away from home.
Christa B - Sep 2015
Overall rating
Ons het baie lekker gebly, maar die weer was koud en nat. Die kaggelvuur het die chalet heerlik warm gemaak.
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We had a great time, but the weather was cold and wet. The fireplace made the chalet wonderfully warm.
The owners were not there, but the person who stood in for them was very friendly and helpful.
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Green G - Mar 2015
Overall rating
Baie aangenaam.
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Very pleasant.
Sarah at Pennygum is very friendly and welcomed us with open arms. The rooms were neat, the kitchen clean and the location was good. It's close to Underberg and is located in a very nice area.
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Amanda L - Sep 2015
Overall rating
Dit was heerlik rustig.
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It was wonderfully peaceful.
It was really very nice. I would maybe just suggest they update the crockery and one of the sofas was just uncomfortable, but other than that it was really lovely.
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Andre D - Aug 2015
Overall rating
Baie vriendelike ontvangs, rustige atmosfeer.
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Very friendly welcome, peaceful atmosphere.
Reception like I have never had in my life! Paul and Sarah mix comfortably with guests and are happy to share information about the area. The cottage was fully equipped and enough blankets to keep out the cold! It's a beautiful setting and easily accessible and close enough to places to eat for those days when self-catering isn't on the menu.
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Kevin S - Mar 2015
Overall rating
Beautiful setting, lovely accommodations, inviting hosts
Sumitra G - Jul 2015
Overall rating
Relaxed getaway.
Read moreDavid E - Apr 2015
Overall rating
Baie mooi ligging, netjiese kothuis en vriendelike ontvangs.
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Very nice location, neat cottage and friendly reception.
Very nice and tidy, friendly reception. My only criticism is that at R900 per night you at least expect double-layer toilet paper as well as coffee, Cremora and sugar for the morning. We only stayed for one night so we didn't bring all those items with us. We had to face the day without coffee.
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Cheryl M - Nov 2014
Overall rating
Wonderful relaxing weekend amongst nature and homely surroundings
Anton V - Nov 2014
Overall rating
Mens sal ver soek vir 'n vriendeliker ontvangs as hier.
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One will look far for a friendlier reception than here.
Kitchen is small, but comfortably furnished. Love the radio in the bedroom. Nice triangular bath to relax in with a glass of wine.
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Marietjie S - Dec 2014
Overall rating
Baie lekker gekuier, hartlike ontvangs!
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Had a great time, warm welcome!
We really enjoyed the visit in breathtaking natural beauty with a day visit to the Sani.
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Deon S - Dec 2014
Overall rating
Pragtige omgewing en uiters vriendelik gashere.
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Beautiful surroundings and extremely friendly hosts.
Will definitely visit there again.
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Fanie V - Apr 2014
Overall rating
Die eienaars is super cool mense, dit was so lekker!
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The owners are super cool people, it was so nice!
Can recommend the accommodation anytime. The area offers a lot and the atmosphere is typically "old English". Value for money, 10/10 indeed.
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Jaco V - Jul 2013
Overall rating
Beautiful setting and surroundings
Lauren D - Apr 2013
Overall rating
Great , lovely location, thatched cottages - thought cleanliness was a problem.
Read moreJeanne H - Jun 2012
Overall rating
Excellent
- Capacity: 22 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Penny Lane, Drakensberg Gardens Road, Underberg, 3257, KwaZulu-Natal