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Pensão Guest Lodge

Guest House

Review Summary

4.1 out of 5from 36 reviews for Pensão Guest Lodge
Cleanliness
4.2/5
Service
4.0/5
Location
4.4/5
Safety
4.2/5
Value for money
4.0/5
Riaan S - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Riaan S
With partner

Puik.

Kamers is skoon en personeel is vriendelik. Ontbyt is lekker en meer as genoeg.

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Great.

Rooms are clean and staff are friendly. Breakfast is nice and more than enough.

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Inge T - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Inge T
With friends

Vinnige oorstop in Nelspruit vir die Kaapse Hoop Marathon.

Ons het net 1 nag oorgebly, maar vreeslik lekker in die gastehuis gebly. Ons sal definitief weer kom. Die ontvangs was baie vriendelik en gasvry, die kamers was mooi en skoon, en die hele gastehuis het 'n rustige atmosfeer. Die perseel is lekker groot en mens kan selfs braai en swem ook. Ons het ongelukkig nie tyd gehad daarvoor nie. Ons het ook baie gehou van die kamers wat elk apart was met eie ingang en privaatheid. Dankie vir 'n lekker verblyf.

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Quick stopover in Nelspruit for the Cape Hope Marathon.

We only stayed 1 night, but had a really nice stay in the guest house. We will definitely come again. The reception was very friendly and hospitable, the rooms were nice and clean, and the whole guest house has a peaceful atmosphere. The site is nice and big and you can even braai and swim too. Unfortunately we didn't have time for that. We also really liked the rooms which were each separate with their own entrance and privacy. Thank you for a nice stay.

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Elriette D - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Elriette D
With partner

Very friendly staff!

The receptionist is such a lovely, bubbly person. She loves her job and went out of her way to accommodate us. Some of the guests were a bit noisy until the early hours of the morning - maybe noise restrictions should be put in place. Other than that, we would definitely stay there again.

Anonymous Guest - Jul 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with teenagers

Will not stay there again.

What you get is not what you see in the pictures.

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Johan J - Jun 2024
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Johan J
Family with young children

Sal nie aanbeveel nie.

Glad nie soos wat ge-adverteer word nie. Die plek lyk nie soos op die foto's nie. Die braai geriewe (naby ons kamer) was in 'n klein hoekie langs 'n leë swembad. Die plek is verwaarloos buite. Die kamers is wel netjies en skoon, maar die toilet spoel nie soos hy moet nie. Ons moes hom heeltyd fisies met 'n emmer spoel. Die TV en die WiFi werk nie. Nadat ons dit geraporteer het, was daar nogsteeds niks aan gedoen nie. Die pendeldiens wat "gereel" kan word, is eintlik maar net 'n ou wat soos 'n taxi in 'n kar rondry. Dit was duur op die ou einde en jy moet self met hom onderhandel oor die prys en tyd.

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Would not recommend.

Not at all as advertised. The place does not look like the pictures. The braai facilities (near our room) were in a small corner next to an empty swimming pool. The place is neglected outside. The rooms are indeed neat and clean, but the toilet does not flush as it should. We had to physically rinse him with a bucket all the time. The TV and the WiFi do not work. After we reported it, still nothing was done about it. The shuttle service that can be "arranged" is really just a guy driving around in a car like a taxi. It was expensive in the end and you have to negotiate the price and time with him yourself.

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Nicolene S - Jun 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
3/5
Nicolene S
With partner

Is vriendelik ontvang, kamers netjies, ontbyt is lekker, maar die plek is baie verwaarloos.

Die foto's is misleidend. Plek kort baie opknapwerk aan die geboue en buitekant van die plek. Kamers was skoon, maar buite is dit baie onnetjies.

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Was kindly received, rooms tidy, breakfast is nice, but the place is very neglected.

The photos are misleading. Place needs a lot of renovation work on the buildings and exterior of the place. Rooms were clean, but outside it is very dirty.

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Chris D - Jul 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Chris D
With friends

Did not enjoy it.

Should have advised us that they are doing renovations, we booked a room with a shower as my wife battles walking and we were booked down at the bottom. It was a battle to walk far from reception. Had to phone at arrival as there was no one at reception.

Riaana L - May 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
2/5
Riaana L
With friends

Die Lodge lyk glad nie soos op die foto’s wat op web gewys word nie.

Dis glad nie wat ons op foto’s gesien het nie.

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The Lodge does not look at all like the photos shown on the web.

It's not at all what we saw in the photos.

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Deon V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deon V
With friends

Baie lekker gekuier, vriendelike mense.

Vriendelike mense, lekker ontbyt, baie rustig.

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Very nice visit, friendly people.

Friendly people, nice breakfast, very peaceful.

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Andrew J - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Andrew J
With partner

Very enjoyable.

We had a lovely stay and the receptionist was extremely helpful.

Christie V - Jan 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Christie V
Family with teenagers

Baie gemaklik, met heerlike swembad reg voor ons deur.

Heerlik gebly, en baie bly dat ons ons Maine Coon kon saamneem.

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Very comfortable, with a lovely swimming pool right in front of our door.

Had a wonderful stay, and very happy that we could take our Maine Coon with us.

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Heidi P - Apr 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi P
Family with teenagers

Baie lekker, baie gasvry.

Baie vriendelik ontvang en gasvry.

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Very nice, very hospitable.

Very friendly welcome and hospitable.

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Rachel G - Dec 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rachel G
Family with teenagers

Awesome.

Kind service and hospitality.

Ruan S - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Ruan S
Individual traveller

Die plek is skoon en ek was baie goed ontvang.

Die plek is skoon en ek was baie goed ontvang. Maar ek het die aand uitgegaan en toe ek so 11:00 se kant by die gastehuis kom was die krag af. Daar was geen noodligte nie ek moes in die donker na my kamer toe. Ek het glad nie die wag eers gesien wat wag moes hou oor my kar wat in die straat moet geparkeer word nie. My kamer was net so donker. Ek sal voorstel dat hulle 'n kragopwekker aanskaf of iets doen om ten minste net lig op die perseel te kry.

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The place is clean and I was very well received.

The place is clean and I was very well received. But I went out that night and when I got to the guesthouse at about 11:00 the power was off. There were no emergency lights I had to go to my room in the dark. I did not even see the guard who had to keep watch over my car to be parked in the street. My room was just so dark. I would suggest that they buy a generator or do something to at least just get light on the premises.

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Morne V - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Morne V
On business

Vriendelike en professionele personeel.

Vandat ons aangekom het, was die diens vriendelik en professioneel. Kamers was netjies, groot en skoon. Sal definitief Pensão aanbeveel.

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Friendly and professional staff.

From the time we arrived, the service was friendly and professional. Rooms were neat, large and clean. Would definitely recommend Pensão.

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Annetjie L - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annetjie L
With friends

Ruim, prakties en waarde vir geld.

Die akkommodasie was beslis die moeite werd. Ons was twee gesinne met tieners en die het heeltemal voldoen aan ons vereistes. Baie dankie vir die behulpsaamheid toe ons nie ons eie charcoal daar gehad het nie. Beslis waarde vir geld.

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Spacious, practical and value for money.

The accommodation was definitely worth it. We were two families with teenagers and it completely met our requirements. Many thanks for the helpfulness when we didn't have our own charcoal there. Definitely value for money.

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Judy R - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Judy R
With partner

Skoon,veilige en netjiese plek, wat baie bekostigbaar is.

Sal beslis Pensão Guest Lodge aanbeveel. Veral tydens Innibos. Baie goed geleë en veilig. Waarde vir jou geld.

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Clean, safe and tidy place, which is very affordable.

Would definitely recommend Pensão Guest Lodge. Especially during Innibos. Very well located and safe. Value for your money.

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Ronel B - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Ronel B
With partner

Baie lekker.

Die akkomodasie was goed! Ons het net probleme gehad met die bed, was oud en glad nie op standaard! Baie ongemaklik geslaap. Dit was teleurstellend dat restaurant nie oop was nie. Dankie.

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Very nice.

The accommodation was good! We only had problems with the bed, it was old and not up to standard at all! Slept very uncomfortably. It was disappointing that restaurant was not open. Thank you.

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Anonymous Guest - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
2/5
Value for money
4/5
Anonymous Guest
With partner

Will not return again.

There is only a problem with the frogs that are making noise, could not sleep the first night only heard frogs making noise. If you have to get up early at 02:30 for a race and can't sleep because of frogs. Otherwise it is a very nice place to stay.

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Hantie A - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hantie A
Large group

Baie netjies en vriendelike diens.

Ons het ons verblyf baie geniet. Plek is baie netjies en baie vriendelike diens ontvang. Sal beslis weer besoek en aanbeveel vir ander.

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Very neat and friendly service.

We really enoyed our stay. Place is very neat and friendly service and reception. Will definitely go back.

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Japie E - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Japie E
With partner

Baie lekker gebly.

Ons verblyf was baie lekker, die bed was werklik gemaklik om op te slaap. Ons hele ondervinding vanaf die bespreking was werklik baie goed!

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Very nice stay.

Our stay was very nice, the bed was really comfortable to sleep on. Our whole experience from the booking was really very good!

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Hanlie V - Jan 2018
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanlie V
With partner

Ok

Ons moes baie lank wag by ontvangs, daar was niemand nie. Ons het betaal vir die beste kamer, maar daar was 'n reuk dat ons nie daar kon slaap nie. Weet nie of dit die grasdak was nie. Toegang ook na die kamer was baie ongemaklik. Ons het later gevra om liewer na 'n ander kamer geskuif te word.

Mbali M - Oct 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Mbali M
With partner

Tranquil environment, clean rooms and linen.

Breakfast is not available on weekends, this is not mentioned on the website. We stayed comfortably however there was no electricity when we woke up the next day. There was no explanation from the establishment or apology for any inconvenience. Because there was no lighting in the room we delayed with packing our luggage and therefore checked out late. We were billed for the late check-out.

Frikkie F - Jul 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Frikkie F
With partner

Verblyf was gemiddeld, voel wel nie veilig met skuifdeur nie. Baie beweging na 12 in die aand gewees

Matras se kante is nie op standaard nie. Kragproppe is moeilik toeganklik vir 'n haardroër. Baie skoon en netjies. Voel onveilig met skuifdeur wat moeilik aan die bokant sluit veral omdat daar baie beweging na twaalf was. Bespreking het vlot verloop. Blindings in kamer nie in goeie werkende toestand nie.

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Average accommodation, didn't feel too safe with the sliding door. Lots of movement after 12 at night.

The sides of the mattress not up to standard. Power point not easily accessible for a hair dryer. Very clean and neat. Felt unsafe with the sliding door that doesn't lock properly at the top, especially as there was a lot of movement after 12 at night. Booking went smoothly. The blinds in bedroom not in good condition.

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Mthokozisi Hayse M - Dec 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Mthokozisi Hayse M
With partner

Perfect place to be.

The place is private and secure, lovely and comfortable.

Sonja S - Sep 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja S
With partner

Veilig, netjies en gerieflik.

Alles waarvoor ons kon vra in terme van oorslaap. Het soms net iemand by ontvangs gemis, veral direk na ons aankoms.

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Safe, tidy and comfortable.

Everything we could ask for in terms of overnight accommodation. Sometimes just missed someone at reception, especially right after our arrival.

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Mache P - Jul 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Mache P
With partner

Goeie diens, heerlike ontbyt en lekker naby om die Innibos-fees te geniet.

Ek sal enige tyd weer by Pensao Guest Lodge bespreek. Die kliëntediens is fantasties, daar is gratis WiFi en die kamers is skoon en netjies. Die ontbyt was heerlik met al die trimmings.

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Good service, delicious breakfast and close enough to enjoy the Innibos Festival.

I will book with Pensão Guest Lodge again anytime. Their customer service is fantastic, there is free Wi-Fi and the rooms are neat and clean. The breakfast, with all the trimmings, was delicious.

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Carina V - Jun 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Carina V

Rustig, stil en baie spasie.

Die selfsorg-eenheid is ruim, netjies en skoon. Dit was nogal koud binne in die eenheid. Ons wou graag van die ontbyt gebruik maak, maar hulle bedien net ontbyt tussen 07:00 - 08:00. Dit is dalk gerieflik vir sakereisigers, maar baie ongerieflik vir toeriste en dit het my nogal omgekrap.

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Relaxing, quiet and spacious.

The self-catering unit is spacious, neat and clean. It was quite cold in the unit. We wanted breakfast, but it is only served between 07:00 and 08:00. It might be convenient for business travels but it is not ideal for tourists.

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Andre D - Oct 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Andre D
With friends

Heerlik gebly!

Ontvangs baie behulpsaam!

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Great stay!

Reception very helpful!

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Louise Z - Aug 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Louise Z
Family with teenagers

Was awesome.

'n Baie mooi lodge en vriendelike mense. Die moeite werd. Gaan definitief weer daar bespreek.

Rudi O - Jan 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Rudi O
With partner

Baie vriendelike diens en netjies.

Hulle kan gerus die swembadopknappings beter doen en die bourommel op die perseel verwyder.

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Very friendly service and tidy.

They can certainly do better with the pool renovations and remove the construction debris on site.

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Dimakatso M - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Dimakatso M
With partner

Great place to stay.

Friendly staff, clean rooms, private and convenient.

Gawie N - Feb 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gawie N
Family with young children

Pragtige plek. Regtig waarde vir jou geld. Ontvangsdame baie vriendelik en behulpsaam.

Sal aanbeveel vir almal wat ek ken om dié gastehuis te gebruik. Werklik baie netjies en baie behulpsaam. Pragtige plek!

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Beautiful place. Really value for money. Receptionist very friendly and helpful.

Will recommend everyone I know to use this guest house. Really very neat and very helpful. Beautiful place!

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Bernice V - Mar 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Bernice V
Family with teenagers

Was heerlik om daar te bly, sal vir seker weer as ek in Nelspruit moet oornag. Pragtige, veilige omgewing.

Great! Pragtige natuurskoon naby aan die wildtuin en eetplekke in Nelspruit te kies en te keur. Baie beïndruk met die gastehuis en omgewing.

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Was lovely to stay there, will for sure again if I have to spend the night in Nelspruit. Beautiful, safe environment.

Great! Beautiful scenery close to the wildlife park and eating places to choose from in Nelspruit. Very impressed with the guest house and surroundings.

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Coreen A - Apr 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Coreen A
With partner

Ons was aangenaam verras!

Die bure se honde se geblaf was soms steurend. Sien asb. die sterre.

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We were pleasantly surprised!

The barking of the neighbours' dogs was sometimes disturbing. Please see the stars.

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Stienie L - Mar 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Stienie L
With partner

My verblyf was glad nie 'n positiewe ervaring nie.

My eerste indruk was dat die kamer baie mooi en netjies was, maar na die eerste nag, word die eenhede nie skoongemaak tensy jy daarvoor gaan vra nie. Die beddegoed het sleg geruik en ek het gaan vra vir skoon beddegoed. Die skoonmaker het slegs die bed gaan opmaak - eers 16:00 die middag! Badhanddoeke is stokoud en kliphard. Die DStv (wat slegs 'n paar kanale het), het nie gewerk nie. Hul sou glo iemand stuur om daarna te kyk. Op dag 4 (die dag van ons vertrek) het dit steeds nie gewerk nie! Die krane van die stort was los en water het suinig uitgeloop. Die motorhek was buite werking en ons moes dit per hand oop en -toestoot. Geen kennisgewing ter verskoning is aangebring nie. Ek is werklik teleurgesteld, siende dat ek Pensao Guest Lodge uit al die ander gastehuise en hotelle gekies het! Ek sal niemand aanbeveel om hier tuis te gaan nie.

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My stay was not a positive experience at all.

My first impression was that the room was very nice and tidy, but after the first night, the units are not cleaned unless you ask for it. The bedding smelled bad and I went to ask for clean bedding. The cleaner only went to make the bed - not until 16:00 in the afternoon! Bath towels are stone-cold and rock-hard. The DStv (which only has a few channels) did not work. Apparently they would send someone to look at it. On day 4 (the day of our departure) it still didn't work! The taps of the shower were loose and water came out sparingly. The car gate was out of order and we had to push it open and close by hand. No notice of apology was posted. I am truly disappointed, seeing that I chose Pensao Guest Lodge out of all the other guesthouses and hotels! I would not recommend anyone to stay here.

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From
From R 920
per night (sleeps 2)
From
R 920
per night (sleeps 2)
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  • Capacity: 48 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 11 Magda Street, Sonheuwel, Mbombela (Nelspruit), 1201, Mpumalanga
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDM5ODgwMDg3LTI3OTktNGM0ZS05OWYxLTQ0YTgzZTAxNmVmMA?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R920 per night (sleeps 2) 36 5 1 5 11 Magda Street Sonheuwel 1201 Mpumalanga 021 201 8900 14:00-22:00 10:00 -25.490549472195 30.968578309193
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