Phakela Private Lodge
Review Summary
Reinier G - Oct 2023
Overall rating
Van bespreking, reg deur tot by vertrek was dit net 5-ster diens, kos en geriewe. Jan, Henk en Maggie kook, bring, bak, dra aan en ry jou rond.
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From booking, right through to departure it was just 5 star service, food and facilities. Jan, Henk and Maggie cook, bring, bake, carry and drive you around.
The place is in top class condition. Everything works and smells fresh. Clean linen, a nice bed and food packages for your excursions. No, you will have a great time here.
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Lourens B - Apr 2023
Overall rating
Heerlik gerus en ontspan.
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Have a great rest and relax.
Very friendly service and excellent quality food.
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Christo O - Dec 2022
Overall rating
Dit was 'n lekker ervaring gewees.
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It had been a nice experience.
Jan is an excellent chef and spoiled us with his breakfast and dinners. The staff is well trained, and the chalet is looked after every day. It had been a nice getaway for us where we could just relax. Henk was always there to look after us.
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Markus D - Dec 2022
Overall rating
Was 'n ongelooflike lekker naweek. Beste geselskap en besonderse kos.
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Was an incredibly nice weekend. Best company and exceptional food.
Rooms are very well laid out, all that is needed was available, was also definitely particularly beautiful. The whole lodge is particularly beautiful and the staff made us feel very welcome. Really had a 5 star experience with food served in the best restaurants.
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Bryan V - Jan 2022
Overall rating
The staff of Phakela Private Lodge are very friendly and helpful and really go out of there way to make you feel at home, well done to everyone.
Phakela Private Lodge 's response
Good day,
Thank you so much for your review, our guests stay is of at most importance to us here at Phakela Private lodge. Please come back and enjoy another stay with our Phakela family.
Kind regards
Natasha Rosema
Fransa S - Mar 2022
Overall rating
Was baie lekker, diens baie goed en die kos heerlik.
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Was very nice, service very good and the food delicious.
We were the only guests but still received the best service.
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Phakela Private Lodge 's response
Goeie middag Fransa
Ons het die kuier vreeslik baie geniet saam tannie hulle. Ek is nogsteeds besig met daardie bossie se naam en laat weet sodra ek verseker die regte benaming het. Ons sien uit na die volgende kuier.
Groete
Die Phakela famielie
Barry J - Sep 2021
Overall rating
Baie netjies en gasvry. Ongelukkig geen ander aktiwiteite behalwe kort wildsrit beskikbaar nie.
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Very neat and hospitable. Unfortunately no other activities other than short game drive available.
See stars.
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Phakela Private Lodge 's response
Good day,
Thank you so much for your review. We are currently busy with some new exciting adventures at Phakela. We also offer biking trials, bush walk, bird watching, swimming, restaurant and ladies bar available.
Thank you for your feedback, we appreciate every review.
Hope to see you soon in the near future.
Kind regards
Natasha Rosema
Johan K - Feb 2020
Overall rating
Baie rustig en als wat jy verwag.
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Very peaceful and everything you expect.
It's a very neat and peaceful place. People very friendly and hospitable.
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Louise A - Jan 2019
Overall rating
Fantasties!
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Fantastic!
Everything was perfect. Hilton and his team were wonderful. We were the only 2 people there on the weekend and we were royally spoiled. 10/10 for the food, Hilton! So much effort for just us two.
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Janine M - Oct 2018
Overall rating
Fantasties!
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Great!
From arrival to departure, everything that is truly picturesque with Hilton's best customer service. Thank you for everything. You are great!
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Phakela Private Lodge 's response
Goeie dag Janine,
Baie dankie dat jy die oomblik geneem het om terugvoer op die lodge te gee. Soos julle weet, is ek en die span bitter trots op Phakela, en dis heerlik om te hoor dat ons kliente dit soveel as ons self geniet.
Groete,
Die span, en Hilton
Johan P - Oct 2018
Overall rating
Heerlik, rustig!
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Delicious, peaceful!
We were looking for a quiet place to do a mid-week (5 night) break and decided on Phakela. Hilton received us and from there we were literally carried on the hands. We just had to stop. He made us understand that they were not expecting any other guests. The lodge belonged to us. Everything was perfect! Food: couldn't ask for better. Deliciously and stylishly prepared and portions that are way too big. Accommodation: our room has been upgraded to the best room available. The facilities are truly 5 star. The layout is such that the forest comes inside. Each room has an outdoor shower and toilet. All their dangerous game (lions and buffalo) are in separate enclosures, so the farm is open for exploration. Great walking and exercise every day, They have plenty of game, so it was lovely to be able to be outside and appreciate the forest in this way. We really enjoyed it on Phakela with Hilton and his team. Made new friends and will definitely go again.
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Phakela Private Lodge 's response
Goeiedag Johan,
Baie dankie vir die uitstekende terugvoer. Dis woorde soos die wat my en die span net harder laat druk, en ons passie uitleef.
Tot weersiens,
Die Phakela Span
Ferdi C - Aug 2018
Overall rating
Idillies!
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Idyllic!
Phakela Private Lodge offers you charming luxury mixed with the silence and a bushland experience that every nature lover craves. The warm welcome as well as the endearing personalities of the staff immediately made us feel at home. Thank you very much Hilton and staff for an unforgettable weekend as well as top-notch meals!
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Phakela Private Lodge 's response
Goeie dag Ferdi,
Baie baie dankie vir die uitstekende terug voer. Dis woorde soos die wat my en die span met selfs meer pasie laat vooruit stap.
Groete,
Hilton
Francois L - Sep 2018
Overall rating
Luuksheid in die bos.
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Luxury in the bush.
Excellent food and fantastic service. Quiet lodge, not many units - so very exclusive. Swimming pool to cool down in. Complementary game drives and lions in camp only 100m from the lodge were a special experience. Only suggestions will be to make fruit available at the breakfast table and to consider setting up a bar area outside to make it more sociable.
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Hendry B - Dec 2018
Overall rating
Rustig.
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Restful.
Our stay was pleasant, good room and facilities, very good food. Service could be better but after it was addressed we couldn't complain.
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Phakela Private Lodge 's response
Goeie dag Hendry,
Baie dankie dat julle die tyd geneem het om terugvoer te gee.
Ons diens het gedurende julle verblyf onder die standaarde wat ek persoonlik handhaaf geval, die ontsnapte buffel wat my aandag weg gehou het van die lodge het in n mate daarmee te doen, alhoewel ek u kan verseker die ander faktore wat diens belemmer het aangespreek was, en korektiewe aksie geneem was.
Weereens dankie vir julle besoek, dit was n vooreg om julle by die lodge te he. Ek hoop om julle in die toekoms weer te sien.
Groete,
Hilton
Machiel B - Dec 2017
Overall rating
Perfek.
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Perfect.
Our stay was wonderful. Hilton and his team make everyone feel like their only customer. We were thoroughly spoiled and they tackled all requests and questions with gusto. I will definitely stay with Phakela again!
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Mariska B - May 2017
Overall rating
Beste ervaring in 'n lang tyd!
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Best experience in a long time!
Phakela Lodge was the ideal getaway to celebrate my husband's birthday. Hilton is a special host and his friendly staff made us feel so welcome in this luxurious lodge! We go away over the weekend quite often, but Phakela is in a completely different class regarding luxury and hospitality! Thanks so much Phakela Lodge for the amazing getaway.
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Mariaan B - Sep 2016
Overall rating
Uitstekend!
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Excellent!
Thanks for your friendly hospitality. We'll visit again!
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Phakela Private Lodge 's response
Dag Mariaan!
Vreeslik dankie vir die goeie terugvoer.
Groete
Hilton
Abby B - Jul 2016
Overall rating
Fantastic stay, friendly staff and excellent value for money.
Phakela Private Lodge 's response
Good day Abby!
Thank you for the amazing rating. My staff and I enjoyed having you and your guests at the lodge.
Kind regards,
Hilton
Chantelle V - Mar 2016
Overall rating
Wonderlike rustige wegbreek na aan Pretoria.
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Wonderful peaceful getaway close to Pretoria.
We had a lovely break at Phakela. The service was excellent and they go out of their way to accommodate you. Food was fantastic too.
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Ivan W - Mar 2016
Overall rating
Good.
Ignes I - Mar 2016
Overall rating
Rustigheid tesame met gerieflikheid.
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Tranquility combined with convenience.
Our stay over Easter weekend was exceptional. There are only 6 detached units which means that the lodge will not get too busy. The units are very spacious and clean. Our unit "Nyani" has a large bed with TV, small fridge, indoor bathroom and outdoor bath and shower. The units are cleaned daily even on weekends. Treats are provided every evening. At this stage the menu is a bit limited, but the food is very tasty which contributes to the value for money. The manager assured that the menu will be expanded soon. The spa is also being redone. Really a very nice destination.
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Anonymous Guest - Oct 2016
Overall rating
We really enjoyed the weekend although the expectation of a 5 star was much higher than what we got at Phakela.
Phakela is billed as a 5-star lodge, but advertising the place as such lacks a great deal of refinement. There was e.g. no complimentary water per day, the game drive service cannot be compared to other 5-star lodges, and customer service lacks training. The staff were very friendly, but I got the impression they were not used to the hospitality industry.
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Ben J - Nov 2015
Overall rating
Baie aangename naweek.
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Very pleasant weekend.
We really enjoyed our getaway weekend at Phakela. The staff is very pleasant and helpful. The food was excellent and the place is clean and tidy.
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- Capacity: 12 people
- All ages welcome
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: 494 KQ Farm Vlaknek, Maroelasfontein, Thabazimbi, 0381, Limpopo