Phezulu Safari Park
Review Summary
Monica L - Jul 2022
Overall rating
Dit was verskriklik lekker.
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It was awfully nice.
The view was indescribably beautiful.
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Anne-marie S - Dec 2022
Overall rating
Beautiful location.
Nico R - Mar 2021
Overall rating
Good stay, place was clean and we enjoyed it.
Rae M - May 2021
Overall rating
Lovely place to stay.
Wessel S - Jun 2019
Overall rating
Personeel uiters vriendelik en hulp vaardig.
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Staff extremely friendly and helpful.
Very quiet and peaceful, no noise, site tidy and easily accessible.
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Phezulu Safari Park 's response
Baie dankie vir u onderstening.
Marius B - Jan 2019
Overall rating
Verblyf was rerig fantasties.
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Stay was really fantastic.
Had a great time with my family. Chalets are really clean. Staff very hospitable. Zulu dances and information about Zulus as well as the reptile park was an experience and it's cheap. Will definitely go again.
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Phezulu Safari Park 's response
Thank you for your review. Glad you enjoyed your stay. Hope to see you again soon.
Yours in Hospitality
Magda Dowker - Lodge Manager & Staff
Zakhele S - Oct 2019
Overall rating
It was great.
Barend B - Apr 2019
Overall rating
Baie swak en onprofessioneel, glad nie die geld werd nie.
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Very poor and unprofessional, not worth the money at all.
When we got there it already seemed a bit low-class, we then entered the lodge at reception to book us in, the woman Magda then told us that we were a day early, we clearly had all our papers that set the dates. She then said after a while we shouldn't worry, everything is fine. She then booked us into Room 1, I will list points below that we were not happy with. The bathroom was not en suite as it was promised on the sheet, we had to use a bathroom that was across the hall, I was worried the whole way that someone else in the lodge was using the bathroom if I wanted to go in. The kettle didn't even have a plug near the table, we had to put the kettle on the floor where the only plug in the room was, my girlfriend also had to sit on the floor to do her hair. There isn't even a plug by the mirror. When we checked in the woman said there was not a TV as promised on the page. She then said she would plan to get one. We then waited in the room after unpacking our luggage, Magda then arrived with a TV and I helped them to mount the TV after a struggle. Right now I wanted to pack my things and just drive because it is so unprofessional and we didn't feel at home at all with the type of service we received. We walked there just to relax a bit and just get some air, we thought we'd go swimming. Guess what? The pool was grass green and just very dirty. It totally put us off and we were so looking forward to swimming. We then kept our hopes high and went to the reptile park. My becoming, I have never been so uncomfortable. Half of the snake cages' windows/glass were cracked. The spiders are kept in plastic drawers we didn't even open the drawers. There was one snake hanging dead from a branch. And the worst of all are the 3 m long crocodiles that are only fenced off with mesh wire. If they wanted to I have no doubt they will get through it. We felt so unsafe and uneasy that we got out of there in a hurry. We then make the difficult decision to stay because it was so expensive and I would lose a lot of money if we just went. The next morning was the breakfast, we then had to share a table with a family from another room. They don't have enough tables to give each room one. Again feeling so uncomfortable and awkward around the table with people we have never seen before. I was so angry. The view on the porch looks like someone's backyard, not a nice view at all. It was said on the website that there is undercover parking, although it is true there was not enough undercover parking for all the cars. I had to park my car outside in the sun. Nobody is Afrikaans like the website mentions. The pictures and marketing of the place is a bribe, if I could give them a score out of 10 it would be an honest 2. The place is not worth it, it was an absolute flop. We will never see the place again.
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Andries V - Oct 2018
Overall rating
Lekker!
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Nice!
Good service, clean, beautiful. Nice place.
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Mark M - Jun 2018
Overall rating
Baie gerieflik en stil, met alles wat jy nodig het!
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Very comfortable and quiet with everything you need.
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Ntombi K - Mar 2018
Overall rating
Perfect.
Read moreAnonymous Guest - Dec 2018
Overall rating
Satisfied with accommodation.
Friendly service in a clean and tidy guesthouse.
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Sophia W - Dec 2018
Overall rating
Die diens was nie baie professioneel nie en stadig. In die toekoms sal ek nie weer in Phezulu se lodge bly nie maar liewers die chalets.
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The service wasn't very professional and also slow. In the future I won't stay in Phezulu's lodge, but rather in the chalets.
Not very friendly service. The tables weren't enough for the breakfast and it was hot with no fans. A bit unorganised.
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Phezulu Safari Park 's response
Geagte Sophia, ons vra om verskoning vir u ondervinding. Ons het 'n nuwe bestuurder aan boord en ons wil graag hê u moet ons weer besoek by Phezulu Safari Lodge. Ons waardeer alle terugvoer.
Renka V - May 2017
Overall rating
Prachtig gelegen, zeer rustgevende omgeving
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Prachtig gelegen, zeer rustgevende omgeving
Goed bereikbaar en centraal gelegen, prachtige locatie om even tot rust te komen. Zeer goed uitgeruste onderkomens, netjes en schoon.
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Sarie B - Apr 2017
Overall rating
Awesome.
Elrica N - Apr 2017
Overall rating
We had a pleasant stay.
Daniel K - Oct 2016
Overall rating
Waarde vir geld!
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Value for money!
Very neat rooms and a safe area - helpful staff!
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Lynette M - Jul 2016
Overall rating
Comfortable.
Lisa O - Jul 2016
Overall rating
We enjoyed our stay.
Natalie F - Aug 2015
Overall rating
Comfortable, well kept lodge room in a beautiful setting!
Read morePeter K - Aug 2015
Overall rating
Prachtig.
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Beautiful.
A very beautiful house in a fairytale location. The Zulu dance show is only fun for small children! Nice for one or two days.
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Jan S - Jul 2015
Overall rating
Baie rustig en skoon.
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Very quiet and clean.
Nice stay. Everything nice and clean and very peaceful. Will stay there again.
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Bibi M - Apr 2015
Overall rating
A tranquil and scenic place to relax.
Tenielle Y - Feb 2015
Overall rating
Perfect getaway
Lily G - Mar 2015
Overall rating
Breathtakingly beautiful!
Anna K - Nov 2015
Overall rating
Breathtaking, peaceful and perfect getaway.
John V - Dec 2015
Overall rating
Breathtaking views!
Phezulu Safari Park 's response
Thank you very much for taking the time to review your experience at Phezulu. We look forward for your next visit!
Emmanuel M - Nov 2014
Overall rating
Peaceful place to be
Vuyo M - Jul 2014
Overall rating
Beautiful location with awesome sunsets.
Barbara D - Jun 2014
Overall rating
Basic self catering accommodation.
- Capacity: 22 people
- No children under 14
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: 5 Old Main Road, Bothas Hill, Durban, 4001, KwaZulu-Natal