Phoenix Lodge and Waterside Accommodation
Review Summary
Sannette P - Sep 2024
Overall rating
Fantasties.
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Fantastic.
Very nice and very hospitable.
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Anonymous Guest - Sep 2024
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Christo E - Sep 2024
Overall rating
Fantastiese plekkie.
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Fantastic place.
Fantastic place and value for money.
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Delmarie H - Aug 2024
Overall rating
Baie lekker gebly!
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Very nice stay!
Good value for money.
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Beulah P - Jun 2024
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Only stayed one night but enjoyed our stay. Would definitely stay again.
Michael B - May 2024
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Awesome.
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Awesome.
Fantastic nice place with a special view of the Knysna lake.
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Pat L - Mar 2024
Overall rating
Fantasties.
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Fantastic.
Definitely, beautiful view.
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Dewald F - Mar 2024
Overall rating
Awesome view, skoon en netjies, baie billike pryse. Vir seker terug volgende jaar.
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Awesome view, clean and tidy, very reasonable prices. For sure back next year.
Was an awesome place to stay. We will definitely be back next time to stay there.
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Petrus F - Mar 2024
Overall rating
Prenyjie pragtige uitsig - netjies en vriendelike diens.
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Prenyjie beautiful view - neat and friendly service.
Absolutely beautiful place with beautiful view.
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John W - Feb 2024
Overall rating
Love it.
Marius V - Jan 2024
Overall rating
Soos bo.
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As above.
Fantastic, would recommend to anyone. Service was fantastic and no need to make any additional requests. Braai facilities excellent and everything immediately available.
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Vanessa T - Mar 2024
Overall rating
Uitstekende ligging, vriendelike personeel en eienaars.
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Excellent location, friendly staff and owners.
Gillian accommodated me as I arrived a day earlier, there was a bigger room available as the next night's stay was already arranged. I was disappointed with an unexpected charge of R440 that was not explained.
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Phoenix Lodge and Waterside Accommodation 's response
Good morning,
We were happy to be able to accommodate you and your husband for the extra night. You were shown the room that you had booked for the next night and you requested an upgrade from a standard room to a luxury room. The increase in rate was discussed with you and your husband and the rate also included breakfast. We had made it perfectly clear that there are different rates for different room types, some with breakfast, some without, so we can only apologise if you did not understand this. The invoice also stated this clearly.
Kind regards,
Gillian
Chris H - Jan 2024
Overall rating
Vriendelik ontvang. Eenheid is daagliks skoon gemaak.
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Friendly welcome. Unit was cleaned daily.
Nice and quiet with a fantastic view. Very clean and tidy.
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Ruben V - Sep 2024
Overall rating
Very good and clean.
Bonita V - Apr 2024
Overall rating
Ongemaklik.
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Uncomfortable.
Queen room is quite small and there are no windows in the bathroom. The fan in the bathroom is noisy and vehicles passing by make a lot of noise close to the room. The driveway is very nice, but the parking lot is awkward. There is a very nice braai area where you can also smoke with a beautiful view if you are a smoker. I would only recommend this if you plan to eat out and are just looking for a place to sleep. The bar fridge is very small.
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Phoenix Lodge and Waterside Accommodation 's response
Wow, most people only turn on the fan/light when they use the bathroom. They certainly don't keep it on during the night. The room that you stayed in is larger than most queen rooms, and the bar fridge is a bar fridge, as advertised. No guest house includes large fridges in the rooms. The parking area has designated spaces with white lines. We are sorry that you found it difficult to park in the 18 spaces available.
Koot D - Oct 2023
Overall rating
The friendly reception and the neat and clean accommodation can only be complimented. The view from the bedroom overlooking the Knysna Heads is to die for. My only complaint is that the meat on the breakfast menu consisted of bacon and pork sausages. Unfortunately, my wife is unable to eat pork, so she could not enjoy her breakfast. Other than that, it was a most enjoyable stay and full marks to the proprietor and his good lady.
Tania M - Aug 2023
Overall rating
Baie aangenaam - pragtige plek.
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Very pleasant - beautiful place.
The driveway was a bit scary for me, but that's my issues. It's really very nice there.
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Delia A - Jul 2023
Overall rating
Fantasties.
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Fantastic.
After my car stopped 6 km outside Knysna on the way back to Albertinia I urgently had to spend a night in Knysna. The owner upgraded my accommodation due to my "ordeal" but on top of that, the kindness and helpfulness were really just tops! Offered a lovely glass of wine and good company at their bar and then had a lovely hot shower and slept on the most comfortable bed. Nice thick curtains made the room nice and dark. It was absolutely great and I will definitely stay there again on my business trip in that direction!
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Toni-anne R - May 2023
Overall rating
See Stars above. It was perfect for an overnight stay. ticked all the boxes.
Sanet J - Apr 2023
Overall rating
Baie vriendelik en behulpsaam.
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Very friendly and helpful.
Everything was 100%, but with Knysna's very cold, wet weather, there must be another blanket please.
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Lizette M - Apr 2023
Overall rating
Had a great stay.
Maura R - Apr 2023
Overall rating
Very comfy stay in great location.
De Wet R - Mar 2023
Overall rating
Baie lekker gekuier, pragtige kamers, ons het heerlike bederfies in die kamer gekry.
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Had a great time, beautiful rooms, we got delicious treats in the room.
Owners were very helpful. There was milk in the fridge for our coffee, fruit, enough towels. It was great service, and value for money for sure! Thank you very much, we had a great time!
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De Wet R - Mar 2023
Overall rating
Pragtige Kamer, baie skoon en netjies. Ontbyt was heerlik. Pragtige uitsig.
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Beautiful room, very clean and tidy. Breakfast was delicious. Beautiful view.
Owners were very friendly and helpful. Breakfast was delicious and we slept very well. The bed and pillows were comfortable!
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Geraldine B - Feb 2023
Overall rating
Rustig en netjies.
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Quiet and tidy.
Friendly people. Nice breakfast and safe.
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Pieter V - Feb 2023
Overall rating
Great place to stay.
Dennis B - Jan 2023
Overall rating
Convenient lock up and go.
Lorraine M - Dec 2023
Overall rating
Awesome.
Steve V - Oct 2023
Overall rating
Comfortable, neat, clean accommodation with great views.
Jolida R - Mar 2023
Overall rating
Verwagtinge oortref.
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Exceeding expectations.
Picturesque view, good and beautiful interior, very tidy. Delicious breakfast!
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Jacqueline T - Feb 2023
Overall rating
It was a comfortable stay with very clean, comfortable rooms with friendly service.
Bertie D - Apr 2023
Overall rating
Baie skoon en mooi geriewe - vriendelike eienaar.
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Very clean and nice facilities - friendly owner.
Breakfast is definitely a must!
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Kobie S - Feb 2023
Overall rating
Great location.
Thys P - Jan 2023
Overall rating
Friendly hosts. Nice rooms.
Andre D - Jul 2023
Overall rating
Lekker gebly.
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Nice stay.
Good location overlooking lagoon and close to everything.
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Andre V - Feb 2023
Overall rating
Netjies en goeie ontvangs. Verkeer voor gastehuis somtyds bietjie hinderlik.
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Neat and good reception. Traffic in front of the guest house is sometimes a bit troublesome.
Breakfast's price somewhat on the expensive side, then did not take advantage of it.
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Magriet B - May 2023
Overall rating
Baie lekker en mooi. Baie vriendelik.
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Very nice and beautiful. Very friendly.
We were very tired and left earlier than we had planned.
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Janine M - Jan 2023
Overall rating
Very comfortable, friendly staff, beautiful location.
Eugene N - Dec 2022
Overall rating
Fantasties.
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Fantastic.
Gill and her staff went out of their way to make our vacation worthwhile. Thanks for a nice time.
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Karyn B - Dec 2022
Overall rating
Excellent service, comfortable and clean, friendly and accommodating staff, great location and good breakfast accommodating special requests when not busy.
Leon L - Oct 2022
Overall rating
Vinnige russessie.
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Quick rest session.
After a long way, and a long way to follow, we were able to take a chance to catch our breath with a beautiful view.
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Elmarie G - Sep 2022
Overall rating
Pragtige verblyf!
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Beautiful stay!
Owners very friendly and helpful. Accommodation was very neat and clean. Beautiful view. Will definitely visit again!
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Miriam K - Sep 2022
Overall rating
Wonderlike uitsig en vriendelike gasvrou.
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Wonderful view and friendly hostess.
Value for money. Good location with friendly and professional hostess and host. Stunning view and will definitely use it again.
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Juliana M - Sep 2022
Overall rating
Netjies, skoon, mooi uitsig.
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Neat, clean, nice view.
Parking just difficult.
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Daniel W - Apr 2022
Overall rating
Wonderlik en verfrissend, die regte plek as jy van stilte en die seelewe hou.
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Wonderful and refreshing, the right place if you like silence and sea life.
The breakfast and hospitality are excellent. The area is safe and close to all the recreational facilities.
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Allan M - Apr 2022
Overall rating
Splendid couldn't have been better.
Philip J - Sep 2022
Overall rating
Baie lekker gebly. Uitstekende diens. Die padgeraas kan pla as jy 'n ligte slaper is.
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Very nice stay. Excellent service. The road noise can bother you if you are a light sleeper.
Will recommend. Lovely view of the lagoon.
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Anel V - Sep 2022
Overall rating
Mooi uitsig, vriendelike diens.
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Nice view, friendly service.
Nice view. Unit was small for family with teenagers. Also slept well, nice breakfast and friendly service.
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Uwe H - Apr 2022
Overall rating
A lovely facility with a great view.
Meloney H - Dec 2022
Overall rating
Peaceful.
Pauline A - Dec 2022
Overall rating
Ons verblyf was aangenaam.
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Our stay was pleasant.
Reception was friendly and warm. I should have paid for their breakfast, but the reservation included breakfast. So I had to pay an additional R880 after I had already prepaid the reservation.
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Chrisna D - Dec 2021
Overall rating
Oornag op pad met Tuinroete.
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Overnight on the way with Garden Route.
Comfortable, clean, good beds and hot shower for overnight.
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Theo E - Dec 2021
Overall rating
Verblyf uit die hoogste rakke.
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Accommodation from the highest shelves.
Staying at this lodge can be highly recommended, from the quality of the accommodation, the tasty breakfasts and the friendly owners, Craig and Gill.
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Niel B - Dec 2021
Overall rating
Clean, comfortable and stunning.
Jennifer V - Dec 2021
Overall rating
Goed
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Well
Very well welcomed and served.
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Michelle M - Nov 2021
Overall rating
Beautiful views, gracious hosts.
Reaza W - Oct 2021
Overall rating
Dit is was fantasties
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It was fantastic
It is peaceful and we had a great time relaxing. The owners are amazing and always there to help. The braai facilities are a winner and a nice place to hang out around the fire.
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Christo E - Oct 2021
Overall rating
Absoluut fantasties, baie netjies en skoon!
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Absolutely fantastic, very neat and clean!
Hospitality, clean and tidy, will definitely stay there again.
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Sharon J - Jun 2021
Overall rating
One of the best accommodations. The couple also very friendly and helpful and always wanted to know if everything is fine. Very neat and the best view.
Riaan V - Feb 2021
Overall rating
Vriendelik en skoon en mooi.
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Friendly and clean and beautiful.
Friendly and helpful reception. Clean and well equipped room with everything and more that one needs. And the view is so beautiful.
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Maggie W - Jan 2021
Overall rating
Beautiful room, very friendly hosts.
Yaseen M - Sep 2021
Overall rating
Location was the best, just what we were looking for.
Johannes S - May 2021
Overall rating
Very comfortable. The bathroom even had bubble bath and bath salts which you do not normally see.
Frank F - Jan 2021
Overall rating
Everything was great.
Read morePhoenix Lodge and Waterside Accommodation 's response
Thank you for your kind words. We are sorry that you didn't mention that you wanted to watch movies whilst you were here. We have a DVD player for the guests and a huge array of DVDs. Also, the sports packages are available for viewing in the restaurant area. Hopefully, you can take advantage of these facilities when next you are in Knysna. Kind regards, Craig and Gillian
Lerina N - Mar 2021
Overall rating
Asemrowende uitsig.
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Breathtaking view.
The traffic is just very busy, lorries and vehicles rumbling all night.
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Ben B - Mar 2021
Overall rating
Aangename verblyf.
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Pleasant stay.
Very neat and clean. Warmly received. Nice view.
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Melinda L - Apr 2021
Overall rating
Netjies en alles wat jy nodig het.
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Neat and everything you need.
Friendly reception. Rooms have the most beautiful view. We slept wonderfully on a very comfortable bed.
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Jakkie V - Mar 2021
Overall rating
Teleurstellend, sal nie weer daar gaan bly nie.
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Disappointing, will not stay there again.
It was not nice at all, the room listed as LUXURY was not LUXURY, and it was damn small, there was NO hot water, the pillows were old squishy stuff no one can use, the location of the lodge is on the main street and nobody mentions it anywhere. We booked and paid for 2 nights but got another place to sleep, really couldn't sleep another night there. The breakfast was very nice.
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Stephen D - Sep 2020
Overall rating
Pragtig!
Frik B - Dec 2020
Overall rating
Uitstekende ligging en uitsig.
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Excellent location and view.
Upon arrival we were greeted outside by the owner and immediately made to feel welcome. Enjoyed a very nice dinner there. Motorcycles locked in a garage. Will definitely visit again.
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- Capacity: 32 people
- All ages welcome
-
Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 126 Old Cape Road, Paradise, Knysna, 6570, Western Cape