Picanha Guesthouse
Review Summary
Marijke V - Nov 2024
Overall rating
Was a very pleasant stay with very friendly and helpful staff.
Nicolene S - Oct 2024
Overall rating
Fantasties, waarde vir geld. Veilig en naby alles.
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Fantastic, value for money. Safe and close to everything.
That's the effort. Everything one needs.
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Erica D - Sep 2024
Overall rating
Enjoyed.
Marie J - Feb 2024
Overall rating
Veilige, ruim, skoon blyplek - waarde vir geld.
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Safe, spacious, clean place to stay - value for money.
Safe, quiet neighborhood even though it is close to town center. Spacious, clean rooms and a large garden where children can play.
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Ernest B - Mar 2024
Overall rating
Lekker gebly.
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Nice stay.
Had a great stay, thank you.
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Lydia Z - May 2024
Overall rating
Gerieflik en netjies.
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Comfortable and neat.
The room was very nice, cozy and beautiful. Unfortunately, the street noise kept us awake a bit. The person who helped us is very friendly and helpful. Will use them again.
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Lizel D - Nov 2024
Overall rating
Alles was skoon en netjies.
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Everything was clean and tidy.
It met our requirements.
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Natasha G - Sep 2023
Overall rating
Receptionist was very friendly and the guesthouse was very clean.
Santie B - Jul 2023
Overall rating
Dit was regtig netjies.
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It was really neat.
Friendly welcome. Room was neat. Bed was warm when we came in at night. Accommodation was more than we expected.
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Shimonique T - Mar 2023
Overall rating
Dit was die lekkerste lekker kuier.
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It was the nicest nice visit.
It was clean and tidy and just delicious.
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Petrus K - Jan 2023
Overall rating
Baie aangenaam.
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Very pleasant.
I arrived late in the evening due to work commitments and the guest house received me kindly.
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Annamarie G - Jan 2023
Overall rating
Pleasant.
Pieter-chris D - Sep 2023
Overall rating
Vriendelik en netjies.
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Friendly and neat.
We were received very kindly. Place is very clean and tidy. Will be happy to recommend to people.
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Nozipho P - Sep 2023
Overall rating
Wonderful.
Thaphelo N - Mar 2023
Overall rating
It was not good at all, below expectations.
Read moreMelissa W - Feb 2023
Overall rating
Ons het by Picanha oorgebly vir 'n troue in die area en hulle het alles voorsien wat ons nodig gehad het.
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We stayed at Picanha for a wedding in the area and they provided everything we needed.
Also no loadshedding, so could fix and be on time. Picanha Guesthouse is clean and tidy. They are friendly and helpful.
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Jacques C - Oct 2023
Overall rating
Ons het slegs een nag daar vertoef.
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We stayed there only one night.
Accommodation, especially the new rooms, are very comfortable and new. But the rooms in the house definitely appear "old" - the furniture, etc. The biggest problem is how the rates are advertised. If "children under 12 stay free" it is irrelevant if the rate is per room. If it is a double room, 2 people can sleep there - adults or children. Children under 12 are not "extra" over the number of adults; there are only so many beds in a room. So, misleading information.
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Grant S - Sep 2023
Overall rating
Clean and friendly.
Kgothatso M - Dec 2023
Overall rating
Good.
Elmarie K - Dec 2023
Overall rating
Onaangenaam. Area is onveilig. Matras is flodderig. Toilet werk nie. Stortwater is of koud of net warm. Daar is geen drinkwater nie, jy moet dit aankoop. Daar is geen swembad of braai-area nie.
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Unpleasant. Area is unsafe. Mattress is loose. Toilet doesn't work. Shower water is either cold or just warm. There is no drinking water, you have to buy it. There is no swimming pool or braai area.
The noise from other guests is bad and the reception was poor. I had to go and ask for coffee and milk, but only got 1 bag of coffee, no milk. Guests sit in nightgowns in front of the reception area. I will not stay there again.
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Picanha Guesthouse 's response
Good day Elmarie.
Thank you for your feedback.
We sincerely apologise for all the inconvenience caused while you were staying with us. We would like to inform you that we do have a lovely braai area. We apologise that you were not made aware of everything.
Lezandi E - Apr 2023
Overall rating
Nie so goeie ervaring nie.
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Not so good experience.
Our rooms were not ready when we arrived. Check-out time is at 10:00 and when we got there, there were still guests in our rooms. There were still dirty glasses and empty beer bottles on the table outside in front of our rooms.
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André E - Oct 2022
Overall rating
Puik.
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Great.
Picanha Guesthouse met all our needs.
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Lilani F - Oct 2022
Overall rating
Lieflike huis wat goed opgestel is vir gesin of enkel persoon.
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Lovely house well set up for family or single person.
Each room has its own character and there are several options available. Sufficient covered parking. WiFi and limited DSTV channels a plus point. Safe and convenient near shopping centers.
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Mamohau M - May 2022
Overall rating
Awesome.
Gerhard V - Dec 2022
Overall rating
Old modern-style Guesthouse.
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Old modern-style Guesthouse.
Friendly staff and quick service with check-in. Shower head doesn't work, room light can't be turned off and still keep the ceiling fan on. DSTV channels are very very limited.
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Anonymous Guest - Oct 2022
Overall rating
Neat, but we had to complain before the generator was turned on.
Neat and safe. Power was out in Heidelberg the entire period. When we returned to the guest house in the evening it was pitch dark. Not even a candle that makes light. After we complained to the owner the generator was switched on. Don't know why they couldn't do it from the start. One towel had a hole in it and the glass was dirty in the room. Other than that we were satisfied.
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Malusi M - Jan 2022
Overall rating
I enjoyed my stay. The staff were friendly and helpful.
Anonymous Guest - Jan 2022
Overall rating
Good location but service can improve.
Good location if you just want to spend the night there. Cleanliness was up to standard but service falls short. Will not stay there again if I go to Heidelberg.
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Anonymous Guest - Oct 2022
Overall rating
The water in the shower changes from cold to hot, and then again and again. so could not enjoy a normal shower. There is a big dog - opposite the guest house that barks terribly at times. Very disturbing. The ceiling fan "ticks" if you set it higher so you are forced to keep it low. Only had 1 glass in room between 2 people.
No friendly welcome. Was immediately taken to small office and given key. Asked to see the place and just being shown around. Thought it would happen automatically. Shower and pressure of water in room 2 is not as desired. Bath mat was not present for several days. Towels very small and wrung out - so I brought my own 2 towels after our 1 night back in PTA. You cannot use the latch from the inside (broken). Outside seats/benches were terribly dusty and dirty. Asked gardener to wipe. Very friendly gardener. . That Black cat poster in the hallway with "six six six" put me off a lot too. The accommodation was nice and close and comfortable but the neighborhood is quite noisy. Nice staff working there. Place has a lot of potential to be so much more!
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Jacques S - Jan 2022
Overall rating
Teleurgesteld.
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Disappointed.
We were highly disappointed in the place. The room is incredibly small, the ceiling fan only has 1 cord so can't sleep with the fan on without keeping the lights on. The shower drain makes an incredible noise all night. With that there was a group of people hanging out outside our window all night leaving the place in a state. Will never send anyone there and never waste my money there again.
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Yvonne F - Aug 2022
Overall rating
Dreadful. I booked out after only 1 of the 5 nights I had paid for.
Read moreJudy M - Oct 2021
Overall rating
Friendly and helpful staff.
Mariana L - Jun 2021
Overall rating
Vanaf Durban gereis en daar oornag. Verkies een van die buite-eenhede. Binne huis is baie raserig.
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Traveled from Durban and spent the night there. Choose one of the outdoor units. Inside house is very noisy.
Can definitely improve TV channels. Please urgently look at the shower that is leaking a lot of water and the faucet that is not working properly.
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Theo A - Apr 2021
Overall rating
Lekker sentraal. Mooi netjies en veilig. Sal weer daar oorslaap.
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Nice central. Nice neat and safe. Will stay there again.
Authentic house with wooden floors and beautiful fireplace in room.
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Jennifer V - Apr 2021
Overall rating
Was a very nice place to stay. We had inconsiderate guests who sat right outside our window at 1 in the morning making such a noise that we were woken up.
Marietjie V - Nov 2020
Overall rating
Baie netjiese plek.
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Very neat place.
Very neat friendly reception.
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Estelle P - Sep 2019
Overall rating
Was 'n plesier om daar te bly.
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Was a pleasure to stay there.
Clean, tidy and friendly. There was nothing to complain about, room was spacious and had everything we needed!
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Picanha Guesthouse 's response
Baie dankie vir die goeie terugvoer.
Adah B - May 2019
Overall rating
Snoesig en gerieflik.
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Cuddly and comfortable.
Beautiful place, nice and clean.
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Picanha Guesthouse 's response
Baie dankie vir die terugvoer. Ons hoop om julle weer van diens te wees by Picanha Guesthouse
Margaretha D - Apr 2019
Overall rating
Baie netjies, vriendelike personeel en veilig.
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Very clean, friendly staff and safe.
We had a wonderful stay at Picanha. It was neat and clean. Very friendly staff (Sylvia is a darling!). Safe. The kitchen is a lovely place! Our only problem was hot water in the showers. On Friday night we had no hot water in the double rooms. On Saturday, the single rooms had no hot water. That's our only complaint. Other than that it was great!
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Picanha Guesthouse 's response
Baie dankie vir die goeie terugvoer. Ons kyk dadelik in op die warm water probleem.
Jan S - Mar 2019
Overall rating
Skoon en netjies.
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Clean and tidy.
We had a great stay, would definitely recommend. My only concern was that there were no card facilities to pay the balance of our stay, nor was there a receipt book so I could get proof of payment. My husband went back and the amount was still not filled in on the list, he insisted that it be filled in so he could sign for it. I left our email for receipt, but still haven't received anything. Other than that it was a very pleasant place.
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Picanha Guesthouse 's response
Goeie dag.
Askies ons kaart masjien was stukkend oor 'n naweek. Ons is besig met 'n nuwe stelsel om Invoices te maak.
Baie dankie vir die terugvoer
Caren S - Sep 2019
Overall rating
Friendly staff.
Anonymous Guest - Mar 2019
Overall rating
Clean, safe, friendly, well located.
Picanha Guesthouse is a very clean, safe and quiet destination for guests. The only recommendation would be to maybe put a fridge in the single room as well. I myself had a very nice stay.
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Liesl O - Sep 2018
Overall rating
Ons het baie lekker gebly. Skoon en mooi. Dankie.
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We had a very nice stay. Clean and beautiful. Thank you.
See stars.
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Jd F - Mar 2018
Overall rating
Goeie waarde vir geld.
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Good value for money.
Good value for money. Clean and tidy.
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Picanha Guesthouse 's response
Thank you for staying at Picanha Guesthouse. Thank you for the great review.
Kayla N - Jan 2018
Overall rating
Beautiful and value for money.
Johan K - Nov 2018
Overall rating
Goeie waarde vir geld, lekker gebly.
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Good value for money, had a great stay.
Centrally located, easy access, secure parking and friendly staff.
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Picanha Guesthouse 's response
Baie dankie vir die goeie terugvoer!
Anonymous Guest - May 2018
Overall rating
Budget accommodation
Let them know the day before that they are putting us in Heidelberg Lodge. No one there on arrival. No arrangements about departure and where to leave keys. Room was clean.
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Joey V - Jan 2017
Overall rating
Baie lekker geslaap.
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Had a good night's rest.
Thank you for the friendliness.
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Nick E - Sep 2017
Overall rating
Aangename verblyf en goed geleë.
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Pleasant stay and well located.
Unfortunately, communal kitchen is a bit far and not accessible throughout, although it is very well equipped. Units very neat. Offers pleasant accommodation at a competitive price!
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Picanha Guesthouse 's response
Baie dankie vir die terugvoer. Ons is bly julle het die veblyf geniet!
Ilze K - Dec 2017
Overall rating
Goeie ligging, maar het teleurgestel.
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Good location but disappointed.
I and 2 other guests wanted to check out just before ten o'clock (as determined), but could not find anyone anywhere to whom we could hand over the keys. Didn't want to just leave it at the door, and someone had to open the gate for us too. Unknown person arrived to us the tel. no. dialed, and took the keys. I wanted to file a complaint about my curtain but she said she doesn't work there. My curtain fell off the hood that night when I wanted to close the curtains. I have stayed in Heidelberg twice before and the previous stays were of a high standard. Unfortunately, I can't say that about Picanha.
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Sherice H - Aug 2017
Overall rating
Het al beter gehad, gelukkig was dit net 1 aand.
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Have had better, luckily it was only 1 night.
I have had much better experiences at other guesthouses that were even cheaper. Bathroom is very small, toilet built on wall and shower head's water almost falls against the wall and does not spray properly. There was loud noise at 7 o'clock in the morning down the hall, no good welcome or anything. Bathroom stank, shower cap provided had been used before and still wet and smelled like cigarettes. Only good point, heater was put in room to warm up when we come in later, thanks for that.
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Johan G - Dec 2016
Overall rating
Ongemaklik.
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Uncomfortable.
They provided bedding like I asked. No cellphone service and a 20 minute wait for someone to open the gate. House was clean and comfortable, but extremely hot. Out of the 4 rooms we booked, 1 was completely without the basic facilities like a toilet! A fan would be great. I understand that it's self catering, but this doesn't mean that wine should be drunk out of a coffee cup. Glasses would be nice. Location is near everything but it's very noisy.
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Anonymous Guest - Nov 2016
Overall rating
Very neat accommodation but extremely unprofessional.
Rooms were neat. Would not recommend unfortunately. Unless you don't mind being woken up during the night because of the staff and their "visited" guests do not.
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Jeanett S - Sep 2016
Overall rating
Nie volgens die standaard nie.
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Not up to standard.
That unfortunately not one of the best experiences. Error booking. Only one bathroom/toilet/shower that a number of guests have to share. Beds are very uncomfortable.
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- Capacity: 24 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 34 Jacobs Street, Heidelberg, 1441, Gauteng