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Pleasant Waters Lodge & Conference Venue

6 reviews
Self Catering

Review Summary

4 out of 5from 6 reviews for Pleasant Waters Lodge & Conference Venue
Cleanliness
4.0/5
Service
3.8/5
Location
3.8/5
Safety
4.5/5
Value for money
4.0/5
Liau K - Sep 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Liau K
With partner

Very short.

Nothing to complain about.

Pieter H - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Pieter H
Family with young children

Alhoewel die strande nie so naby is nie is die swembad 'n groot pluspunt by die oord. Baie lekker en stil area, naby winkelsentrums.

Pleasant Waters kan miskien net let om moontlik relings by die trappe op te sit. My ouers is beide bejaard en loop moeilik by die trappe. Daar is net die een stel van so 2 of 3 trappe na die groot chalet, maar 'n reling sal handig wees. Beide storte in die groot chalet is ook bietjie moeilik vir bejaardes om in en uit te klim omdat daar trappies na die storte is.

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Although the beaches are not that close, the swimming pool is a big plus at the resort. Very nice and quiet area, close to shopping centers.

Perhaps Pleasant Waters could just pay attention to possibly putting railings on the stairs. My parents are both elderly and have difficulty walking up the stairs. There is only one set of about 2 or 3 stairs to the large chalet, but a railing would be handy. Both showers in the large chalet are also a bit difficult for the elderly to get in and out of because there are steps to the showers.

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Jolanda O - Dec 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
2/5
Jolanda O
Family with teenagers

Bietjie teleurgesteld.

Ons het besluit om 2 dae vroeër terug te kom. Met aankoms was die breekware so vuil ons moes alles eers was voor ons dit kon gebruik, die eier het nog op die borde gesit. Op kersdag het 'n bussie vol mense opgedaag as kuiergaste vir een van die paartjies wat ingeboek was as dagbesoekers. Hulle het gedrink tot na 12 die aand, ons kon omtrent nie slaap van die geraas nie. Niemand het hul stil gemaak nie. Daar was ook 'n groot groep werkende mense wat hulle wasgoed en onderklere oral op die bankies en stoele opgehang het, wat dit so ongemaklik gemaak het om daar te sit, hulle het elke aand erg gedrink en hulle musiek kliphard gespeel. Ek sal nie weer na hulle toe gaan nie en ook nie aanbeveel nie. Ons het juis op hulle besluit omrede hul reëls streng was, maar dit was slegs op papier. Ons het ontuis gevoel en besluit om eerder te ry en ander verblyf te soek.

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A bit disappointed.

We decided to come back 2 days earlier. On arrival the crockery was so dirty we had to wash everything before we could use it, the egg was still sitting on the plates. On Christmas day, a van full of people arrived as visiting guests for one of the couples who were booked in as day visitors. They drank until after 12 in the evening, we almost couldn't sleep because of the noise. No one silenced them. There was also a large group of working people who hung their laundry and underwear all over the benches and chairs, making it so uncomfortable to sit there, they drank heavily every night and played their music very loudly. I will not go to them again nor recommend them. We decided on them precisely because their rules were strict, but they were only on paper. We felt out of place and decided to drive instead and look for other accommodation.

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Pleasant Waters Lodge & Conference Venue 's response

Good day Jolanda,

I am truly sorry to learn of your disappointment.
Unfortunately in all my marketing, I promote my establishment as " BUDGET ACCOMMODATION IDEAL FOR GROUPS OR BUSINESS WITH WORK COMMITMENTS IN SOUTH DURBAN". 90% of my business are persons working in the area or those that have stayed while working and choose to come down for a break.
Unfortunately, it was festive season and a certain amount of drinking will happen on occasion. It is very difficult to control and can be a sensitive area to manage. My business is in a residential area and none of my neighbours nor other guests complained.
With regards to dirty cutlery, I will address this with my staff. That is totally unacceptable.
My business is mostly fully booked so I must be doing something right. This is one of a few really negative feedback I have ever received!
I do also appreciate you had a problem from the outset....where you queried the accommodation provided. I referred you to the website which you had used to initiate the booking; with pictures and copy that is truly reflective of the accommodation, you booked.
I will be relooking at my marketing to ensure there is no misunderstanding regarding the focus of my business and selectively remove/ change my listing accordingly.
I am happy to reimburse you for 2 nights as the rooms we rebooked to a shipping company who had commitments on a vessel that arrived.

Pleasant Waters Lodge & Conference Venue
Ntombi M - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ntombi M
Family with young children

Great establishment!

I would come back any time!

Pleasant Waters Lodge & Conference Venue 's response

Thank you, much appreciated.

Pleasant Waters Lodge & Conference Venue
Andiswa M - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Andiswa M
Family with young children

Great place with friendly owners and staff.

See stars.

Pleasant Waters Lodge & Conference Venue 's response

Much appreciated.

Pleasant Waters Lodge & Conference Venue
Emile L - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Emile L
With partner

Baie lekker, net te kort.

Perfekte plek vir n vinnige wegbreek om te ontspan by die see.

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Very nice, just too short.

Perfect place for a quick break to relax by the sea.

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Pleasant Waters Lodge & Conference Venue 's response

Baie dankie, ons waardeer die terugvoer.

Pleasant Waters Lodge & Conference Venue
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6 reviews
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  • Capacity: 39 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 11:00
  • Address: 83 Moss Road, Ocean View, Bluff, 4052, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa8962e6c831113677587bc97bfc4723d84b94f5a8f4293fa2c2a6a87286079349c95ad181b0dbe5161ddeed245485cc8163b?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R920 per night, for 2 ppl 6 5 1 4 83 Moss Road Ocean View 4052 KwaZulu-Natal 021 201 8900 14:00-21:00 11:00 -29.915014 31.020028