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Pofadder Hotel by Country Hotels

3 reviews
Hotel

Review Summary

3.5 out of 5from 3 reviews for Pofadder Hotel by Country Hotels
Cleanliness
3.0/5
Service
3.7/5
Location
3.3/5
Safety
4.0/5
Value for money
3.3/5
Anonymous Guest - Aug 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Uncomfortable and a very uncomfortable bed.

I bumped myself a few times against the frame of the bed, rooms were particularly small and shower water splashed everywhere. Guests who came in between 3 and 4 in the morning woke everyone up! It was not a pleasant visit at all! Too little parking, too many vehicles!

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Sonya C - Aug 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Sonya C
With partner

For the price we paid I expected something much better.

The hotel is old and run-down - even though the new owners are painting over the cracks, it is shabby. The linen on the beds is old and didn't look freshly laundered. Mirrors are rusty, handles for towels hang lopsided and are falling off the wall. However, the staff tried really hard to help, and the breakfast was good. It served its purpose but I wouldn't recommend it. Also, the description states that there is coffee and tea-making equipment. We couldn't find tea bags and nobody knew what a coffee plunger was.

Pofadder Hotel by Country Hotels 's response

Hello

Sorry to hear about your bad experience. We are in the process of renovating; we just took over a few months ago so everything is a work in progress. We will definitely be attending to the minor maintenance as mentioned.

Thank you for your review. Hope we can improve in the future.

Kind regards
Pofadder Hotel

Pofadder Hotel by Country Hotels
Tom N - Aug 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
3/5
Tom N
With partner

Vriendelike, hulpvaardige ontvangs, ons het lekker gebly alles in ag genome.

Algemene opmerking oor alle akkommodasie plekke, daar word nie aandag gegee aan detail. Beligting by spieël vir vrouens altyd tekort, dreinerings en stortkoppe word nie skoongemaak en/of skoon gehou. (Drain cleaner een keer per mand ten minste) Diens hier was goed en vriendelik en die etes gemiddeld, het nie meer as dit verwag, maar daar is geen klagtes, jy kry waarvoor jy betaal en hulle het goed gedoen, ons het lekker gebly. Vriende ook saam gehad. E-pos van bestuurder ontvnag voor ons aankoms met haar info indien ennige klagtes, dit was 'n nice touch en was gewaardeer.

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Friendly, helpful reception, we had a nice stay all in all.

General comment about all accommodation places, no attention is paid to detail. Lighting at mirror for women is always lacking, drains and shower heads are not cleaned and/or kept clean. (Drain cleaner once per basket at least) Service here was good and friendly and the meals average, didn't expect more than that, but there are no complaints, you get what you pay for and they did a good job, we had a nice stay. Had friends together too. Received email from manager before our arrival with her info if any complaints, it was a nice touch and was appreciated.

This review has been automatically translated using Google.
View original in Afrikaans.

Pofadder Hotel by Country Hotels 's response

Goeie Dag
Baie dankie vir die terugvoer. Ons waardeer dit en sal verseker aandag gee daaraan.
Vriendelike Groete
Pofadder Hotel

Pofadder Hotel by Country Hotels
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From R 1 430
per night, for 2 ppl
3 reviews
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  • Capacity: 53 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 93 Voortrekker Street, Pofadder, 8890, Northern Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0f3c8ab5780bf1d6b7b613ff887229cea0a426744c1f1e16bd62c17a9c255f79ed107653188b17dcbf54e226b4a9e93fba7c?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 430 per night, for 2 ppl 3 5 1 4 93 Voortrekker Street Pofadder 8890 Northern Cape 021 201 8900 14:00-23:00 10:00 -29.128275775272 19.396433901852