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Point Waterfront Apartments

17 reviews
Self Catering

Review Summary

4.6 out of 5from 17 reviews for Point Waterfront Apartments
Cleanliness
4.6/5
Service
4.9/5
Location
4.6/5
Safety
4.5/5
Value for money
4.6/5
Megan S - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Megan S
Family with teenagers

Great views, awesome location, very nice accommodations.

Upon arrival I was pleased to find out my room was upgraded at no cost. The staff was friendly from the get-go. Our rooms were serviced daily. We will definitely be back.

Inge J - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Inge J
On business

Bitter lekker!

Baie netjies en stil. Fantastiese uitsig en baie veilig.

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Bitterly delicious!

Very neat and quiet. Fantastic view and very safe.

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Jerome M - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jerome M
Large group

Our stay was great. Hardly any complaints.

Our stay was wonderful. We were a large group of 14 adults. Point Waterfront Apartments has everything that is needed. Within walking distance of uShaka and on the People's Mover bus route.

Neo O - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neo O
With partner

Amazing.

Enjoyed my stay without any trouble. Everything was just perfect.

Madarie D - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madarie D
With friends

Fantasties.

Baie skoon netjiese plek. Baie vriendelike personeel en veilig, en loopafstand van MSC waar ons moes opklim.

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Fantastic.

Very clean neat place. Very friendly staff and safe, and walking distance from MSC where we had to board.

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Ansurie S - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansurie S

Lekker!

Ons het baie lekker gebly en baie veilig gevoel. 'n Baie goeie afskop tot 'n lekker vakansie. Alles was mooi skoon en goed ingerig.

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Nice!

We had a great stay and felt very safe. A very good start to a nice holiday. Everything was nice and clean and well furnished.

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Arvind M - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Arvind M
Family with young children

Enjoyed our short stay.

Location was perfect and staff were exceptional.

Hamida D - Jul 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hamida D
Family with teenagers

Good overnight stay.

Enjoyed the beautiful views from the apartment. The beds need to be changed. They were not very comfortable.

Tilla P - Oct 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tilla P
On business

Kort maar lekker. Sal weer daar bespreek vir volgende sake besoek. Net 'n ander.

Baie lekker gebly. Uitsig is fantasties. Kliëntediens is baie goed, almal het uit hul pad gegaan om te help. Enigste klagte is dat die woonstel erg na rook ruik. Iewers in die verlede het 'n kettingroker daar gebly.

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Short but nice. Will book there again for next business visit. Just another.

Very nice stay. View is fantastic. Customer service is very good, everyone went out of their way to help. Only complaint is that the apartment smells badly of smoke. Sometime in the past, a chain smoker lived there.

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Helen M - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Helen M
Family with teenagers

Friendly and helpful staff and lovely location.

Overall a very nice place to stay. Just a couple of small issues (shower door, kettle, stove).

Martha K - Mar 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Martha K
With friends

It was an excellent stay. I can refer other people. Thanks.

It was a wonderful stay. The service was excellent, except in one of our apartments the WiFi was unable to connect.

Lynn-lee M - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Lynn-lee M
With partner

N/A.

My parents thoroughly enjoyed their one-night stay.

Laetitia J - Feb 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Laetitia J
With friends

Nie naby winkels en groot eetplekke nie.

Ja, ons het lekker gebly. Die eenheid is net nie naby winkels en groot eetplekke nie.

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Not close to shops and big eateries.

Yes, we had a nice stay. The unit is just not close to shops and big eateries.

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Louise F - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise F
With friends

Only stayed for 1 night but the place was amazing, fantastic views!

Extremely clean, lovely bedding, nice and spacious, the only issue was that the Jacuzzi did not go hot at all. But I would stay here any day again.

Point Waterfront Apartments 's response

Hi Louise,

I want to express my sincere gratitude for taking the time to share your thoughts on your recent stay with us. We are thrilled to hear that you found our accommodation extremely clean, with lovely bedding and ample space.

While we regret any inconvenience caused by the Jacuzzi not heating up during your visit, please be assured that we have promptly addressed and resolved the issue. Your feedback is crucial in helping us maintain and improve our services.

We are genuinely delighted that despite the minor setback, you would choose to stay with us again. Our team is committed to ensuring that your next experience surpasses expectations.

Thank you once again for your valuable feedback. We look forward to the pleasure of hosting you in the near future.

Warm regards,
PWA

Point Waterfront Apartments
De Wet B - Jun 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
De Wet B
Large group

Waarde vir geld.

Verblyf was baie netjies en die eenheid was lekker ruim. Die uitsig was fantasties.

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Value for money.

Accommodation was very neat and the unit was nice and spacious. The view was fantastic.

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Point Waterfront Apartments 's response


A big thank you for visiting and sharing your thoughts, De Wet Bezuidenhout! We're thrilled you stopped by, and your feedback means a lot.

Hope to see you again soon!

Best,
PWA

Point Waterfront Apartments
Steph V - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Steph V
Family with young children

Compact with beautiful view.

Beautiful view and the rooms are very clean. Great service and excellent security. However, I do think that for what is offered, the price is way too high!

Point Waterfront Apartments 's response

Dear Steph

Thank you for taking the time to share your thoughts on your recent stay. We are delighted to hear that you enjoyed the beautiful view, clean rooms, great service, and the excellent security we strive to provide.

We understand your concern about the pricing, and we truly appreciate your feedback on this matter. Our pricing is reflective of the high-quality experience, amenities, and service we aim to offer. We continually invest in maintaining the standards you've enjoyed, including the stunning views, cleanliness, and top-notch security.

We value your perspective and want to assure you that we are committed to providing value for your investment. We appreciate your feedback as it helps us continually assess and enhance our offerings.

If you have any further comments or suggestions, we would be grateful to hear them. Thank you again for choosing us, and we hope to welcome you back in the future.

Warm regards,
[PWA]

Point Waterfront Apartments
Noelene V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
1/5
Value for money
4/5
Noelene V
Family with teenagers

Goeie eenheid, maar omgewing is onveilig.

Die eenheid was skoon, maar die reuk van die skoonmaakmiddels was oorweldigend. Die eenheid was ruim met 'n groot balkon. Die linne, handdoeke en toerusting was nuut. Die eenheid was baie goed toegerus. Die aircon het nie gewerk nie, maar dit is aangemeld. Veilige parkering is beskikbaar onder in die kelder. Daar was 'n groep wat gedurende die hele verblyf geraas het. Die omgewing laat die kompleks in die steek.

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Good unit, but environment is unsafe.

The unit was clean, but the smell of the cleaning products was overwhelming. The unit was spacious with a large balcony. The linen, towels and equipment were new. The unit was very well equipped. The aircon did not work, but it was reported. Secure parking is available in the basement. There was a group that was making noise throughout the stay. The environment lets the complex down.

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Point Waterfront Apartments 's response

Dear Noelene

I trust this message finds you well. Thank you for taking the time to share your thoughts on your recent visit, and we sincerely appreciate your valuable feedback.

We have carefully noted your comments regarding the air freshener used in our facility and would like to assure you that we are actively exploring alternative options to enhance our guests' experience.

In response to your concerns about the location and security, we appreciate the opportunity to provide further insights. The Point Waterfront takes pride in being one of the safest locations in Durban, supported by round-the-clock private security patrols, a 24/7 control room overseeing 150 cameras, including license plate recognition cameras, and additional building-specific security measures. Since its inception, there has been no reported major incident, allowing residents and visitors to enjoy a worry-free environment.

While we understand that perceptions may vary, we hope that the additional context provided sheds light on the comprehensive security measures in place. We genuinely value your input and take all feedback seriously.

We are committed to continuously improving our services and appreciate your consideration in revisiting the score for location and security. Your satisfaction is of the utmost importance to us, and we look forward to the opportunity to exceed your expectations in the future.

Thank you once again for choosing Point Waterfront Apartments, and we hope to welcome you back soon.

Point Waterfront Apartments
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per night (sleeps 2)
17 reviews
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  • Capacity: 104 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 5 Mahatma Gandhi Road, Point, Durban, 4001, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8ae8fce14045d11ca165c7d5415978e33b72dbe9a3eaff3f69bad6df92b7a9a452560de7912bf724da17ea1f83a4f8285cad?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R2 000 nowFrom R1 400 per night (sleeps 2) 17 5 1 5 5 Mahatma Gandhi Road Point 4001 KwaZulu-Natal 021 201 8900 14:00-23:00 10:00 -29.871759011163 31.051501675533
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