Poplar Guesthouse
Review Summary
Neolene S - Nov 2023
Overall rating
Ons het dit geniet.
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We enjoyed it.
We made it fun for ourselves. The accommodation is definitely low budget, but was clean and tidy. There was no fan or TV in the room.
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Poplar Guesthouse 's response
Hi Nolene, dankie vir jou terugvoering. Jammer oor die waaier en TV, dis hoekom dit so goedkoop is. Ek kon julle darem op 'n ander manier help met raad en pad aanwysings.
Carinde V - Dec 2020
Overall rating
Was geskok om uit te vind dat die eienaar positief getoets was met Covid-19 en ons nie in kennis gestel het tot en met die laaste dag nie.
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Was shocked to find out that the owner had tested positive for Covid-19 and didn't notify us until the last day.
The place is not tidy at all. The bed linen and the rooms were dirty. This is also only if there are no white sheets over the bed. The beds were not very comfortable either. There was no Wi-Fi.
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Wilma Cathleen T - Nov 2020
Overall rating
Kamers klein en beknop.
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Rooms small and cramped.
No privacy between room and bathroom. No breakfast choice.
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Madeleine M - Nov 2019
Overall rating
Ongemaklik.
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Uncomfortable.
On arrival everyone was friendly, but the listed activities on site are untrue. No fishing or bird watching. Sliding door leading to the street. Gate that must be unlocked and pushed by hand. On the yard, building materials lie around (with no sign of construction work). Rooms have no refrigerator or cooling (not even a fan). Struggling with keys. Very disappointed and feel unhappy for the price I paid.
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Poplar Guesthouse 's response
Ons vra julle om verskoning, die gastehuis is nog onder konstruksie.
Ons het die sand en klip so geplaas dat niemand daar kan loop nie, teen die muur. Voelkyk word agter Staford hill gedoen en visvang word by Meulspruitdam ontspaningsoord.
Puseletso S - Nov 2018
Overall rating
They must try to clean the rooms because first impressions last.
Refiloe S - Nov 2016
Overall rating
The room was clean, safe and peaceful.
Poplar Guesthouse 's response
We are busy to improve year by year. We spent over R20 000 the last year. The next year shall be the same with new TV sets and open view TV. Lighting damaged 3 of our TV sets. Let us show the guests what we can do to improve. Thanks to all the guests that came to Ficksburg.
Salome K - Nov 2016
Overall rating
A great disappointment!
Poplar Guesthouse 's response
Dear Salome,
Thank you for your feedback.
Eating of food is not allowed in the rooms. When Hester responded to dust somewhere in the room, she asked the guests not to eat on the beds. There is a big steel table and chairs 6 meters from the room where guests can eat.
We try our best to keep the place clean due to the dry and hot weather that is experienced here, something which guests visiting are aware of.
Thank you for your booking with us.
Regards,
Poplar Guesthouse
Adriaan J - Nov 2015
Overall rating
Die kamer is definitief nie op standaard nie.
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The room is definitely not up to standard.
There is no place to put suitcases or unpack clothes. There are no drawers or hanging space. There are 15 open pipes and cables on the walls. The bathroom appears to be shared by 3 rooms.
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Caren D - Nov 2015
Overall rating
Foto's en realiteit twee verskillende goed.
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Photos and reality two different things.
Photos and reality tell two different stories. A bathroom sharing between different rooms was not mentioned anywhere. Rooms directly on the street in busy, noisy neighborhood. We used to drive home after the Kersiefees and not sleep over there.
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Cheryl B - Nov 2015
Overall rating
Vrot, sleg, vuil, lelik, negatief, bedrieg en baie teleurgesteld.
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Rotten, bad, dirty, ugly, negative, cheated and very disappointed.
The reception was chaos. The people didn't know which keys worked where, cupboards were locked with chains and locks, there was no chair and no TV, just one wall plug, a broken light, dirty curtains, a smelly room and an old bed in it tucked into the corner. We sat up all night so we could get out early the next morning. Dirty toilet and we didn't even want to bathe or shower! It was a total negative experience, and I would not recommend the place at all, even to my gardener. I didn't even want to click on one star because it's not even worth one star!
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Itumeleng M - Nov 2015
Overall rating
It was very bad.
Poplar Guesthouse 's response
Hi Mr, J. Moses ,
We removed all chains and locks , sorry that this practice disturbed you and your couple in Room 4 ,you had the full right to complain immediately and we should response to your complain no problem what so ever , See you at next year ‘s Jazz Festival
- Capacity: 6 people
- No children under 4
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 57 Bester Street, Ficksburg, 9730, Free State