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The Premier Hotel EL ICC

12 reviews
Hotel

Review Summary

4.4 out of 5from 12 reviews for The Premier Hotel EL ICC
Cleanliness
4.4/5
Service
3.9/5
Location
4.7/5
Safety
4.7/5
Value for money
4.3/5
Sophia B - Dec 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sophia B
Individual traveller

Nice hotel, I will recommend.

The place is neat and beautiful.

Albie R - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Albie R
Individual traveller

My verblyf by die hotel was bo verwagting. Sal definitief weer oorbly.

My verblyf by die hotel was vêr bo verwagting. Die seeuitsig vanaf die kamer was asemrowend en die personeel was baie vriendelik en hulpvaardig.

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My stay at the hotel was beyond expectations. Will definitely stay again.

My stay at the hotel was far beyond expectations. The sea view from the room was breathtaking and the staff were very friendly and helpful.

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Julia M - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Julia M
With friends

Excellent.

The hotel was nice and neat. The staff was very friendly and made our stay worthwhile.

The Premier Hotel EL ICC 's response

Dear Esteemed Guests, Julia M.

Good morning to you, your friends and your families. We trust that you are all very well.

Please may we thank you for your feedback; it is genuinely appreciated.

We are pleased that you enjoyed your time with us, and looking forward to your next visit to our property very shortly.

Once again, many thanks from the Premier Hotel East London ICC Team, and may we wish both you and your families a safe and blissful 2023.

Kind regards,
Sefton and Team.

The Premier Hotel EL ICC
Tembisa K - Jun 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tembisa K
Family with young children

Value for money and the kids extremely enjoyed the stay there.

Excellent service and value for money.

Babsy S - Sep 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Babsy S
With friends

Comfortable.

Very accommodating. We arrived early, they kept our luggage and gave us a place to change.

Ansie A - Nov 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Ansie A
On business

Nie waarde vir geld.

Oorweldigende muf reuk, vuil gordyne. Ontbyt buffet was plain en glad nie waarde vir geld nie.

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Not value for money.

Overwhelming musty smell, dirty curtains. Breakfast buffet was plain and not value for money at all.

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Andrew T - Mar 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Andrew T
With partner

Was baie aangenaam om daar te oornag.

Hysbak van onderdakse parkering nie gewerk nie, moes ons eie tasse dra en eers by ontvangs die hysbak vat na 4de vloer, Vandaar deurloop na die westwing en hysbak daar kry en die kamer ook nog soek.

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Was very pleasant to spend the night there.

Lift from covered parking not working, we had to carry our own bags and first take the lift to the 4th floor at reception, From there walk through to the west wing and find the lift there and also search for the room.

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Paul S - Nov 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Paul S
Large group

See below.

Room 516: no towels left on Sunday. 17:00 reported to front desk and the promised to bring requested towels, nothing till checking out. No bathroom towels. Bad experiences about using our own facial washing cloths in the morning.

Stephan P - Jan 2019
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
5/5
Stephan P
With partner

Goed.

Kamer is ruim en skoon. Ontbyt baie goed en smaaklik. Ligging goed. Personeel by ontvangstoonbank baie onvriendelik en glad nie behulpsaam nie.

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Good.

Room is spacious and clean. Breakfast very good and delicious. Location good. Staff at reception were very unfriendly and not at all helpful.

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Ricky N - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
5/5
Value for money
4/5
Ricky N
With partner

Verblyf was perfek.

Alles in die hotel was perfek en mooi. Die diens, asook die ontbyt was 5-ster. Ongelukkig het ons verkeerde tyd gekies om oor te slaap aangesien daar een of ander konferensie langsaan aan die gang was.

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Accommodation was perfect.

Everything in the hotel was perfect and beautiful. The service and breakfast were 5-star. Unfortunately, we chose the wrong time to stay over, because there was some conference next door.

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Anonymous Guest - Apr 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Individual traveller

Emerald Spa's service is shocking.

I made a reservation at the spa a week before and left Port Elizabeth at 04:00 to meet my appointment at 09:00. The treatment must have taken 3 hours and after 2 and a half hours I was done and out. The treatment included "floatation theraphy" which was not offered. I was informed that the bathtub below that was being used was broken and the management of the hotel later confirmed that it had been out of order for months. I was offered no additional therapy in exchange, much less a reduction in the rate. The rest of the treatment was very rushed and not to be recommended. There are unlit candles everywhere in the spa. A really bad experience. Upon my arrival I was upgraded to a suite. The suite's bathroom smelled musty, but I didn't complain. The TV in my room was faulty and after investigation it was fixed and I was able to continue enjoying it despite the fact that I had to call reception three times and remind them to please come and fix it because I want to bathe and can't bathe because I know that they were on their way. There was no water in the room. I called for a bottle of water and got it.

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Onke N - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Onke N
With partner

It has awesome and fabulous service.

I really enjoyed my stay there. It was clean and comfortable with great service. We enjoyed our time.

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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 554 people
  • All ages welcome
  • Check-in: 15:00 to 20:00
    Check-out: 11:00
  • Address: 22 Esplanade Street, Beachfront, East London, 5201, Eastern Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8de86986fc6f7453e38deddbaad39afd6633843e7620d825e9bae4795176bc3a60ea0be4a3714258455ee4228552f596a9d8?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 050 per night, for 2 ppl 12 5 1 5 22 Esplanade Street Beachfront 5201 Eastern Cape 021 201 8900 15:00-20:00 11:00 -33.018186384683 27.918566465378