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Roetsies

Self Catering

Review Summary

3.9 out of 5from 11 reviews for Roetsies
Cleanliness
3.5/5
Service
4.0/5
Location
4.0/5
Safety
4.1/5
Value for money
3.6/5
Mariska S - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariska S
Large group

Lekker en gemaklik!

Ons het baie lekker gebly en sal definitief weer daar boek!

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Nice and comfortable!

We had a great stay and will definitely book there again!

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Hendrik C - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Hendrik C
Large group

Baie lekker. maar ons kettel in die kombuis het nie gewerk nie.

Baie lekker gebly en dit regtig geniet.

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Very nice. but our kettle in the kitchen didn't work.

Had a great stay and really enjoyed it.

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Johan C - Feb 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan C
With friends

Lekker ruim huis.

Opsigter baie behulpsaam indien hy benodig word. WiFi sal beslis 'n aanbeveling wees.

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Nice spacious house.

Caretaker very helpful if needed. WiFi would definitely be a recommendation.

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Annelie F - Jan 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Annelie F
Family with teenagers

Naby strand, maar ver van winkels.

Lekker gebly. Vriendelike dorp met goeie mense en ’n lekker atmosfeer.

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Close to beach, but far from shops.

Nice stay. Friendly town with good people and a nice atmosphere.

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Chris N - Apr 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Chris N
Large group

Comfortable and spacious accommodation spoilt by poor proactive corrective maintenance.

On arrival we (group of 7 adults) were informed by the agent representing the owner about a blocked wash basin in one of the bathrooms. Why not resolved a known problem before guests arrived is unacceptable. We also experienced push back in the toilet when flushed. The explanation given for both was because of filling up of septic tank due to blockage on municipal sewage line. Suction of septic tank was arranged for 3rd day which resolved toilet push back problem, but not blocked wash basin, which was only resolved after several calls. Then the one shower started to block. The bed linen left a lot to be desired and one towel per guest is not acceptable for accommodation of this nature. Toilet seats were loose and could not be tightened (low quality). The house is spacious and comfortable but is in need of some upgrade of the facilities. The willingness of the agent to assist cannot be doubted, but pro-active action to rectify known problems spoilt a the holiday stay in this house. Will not recommend it until proper upgrades have been done.

Ras O - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ras O
Family with young children

Ons het baie lekker gebly en sal definitief weer by Roetsies bespreek.

Die huis was netjies, skoon en het alles gehad wat ons benodig het vir 'n heerlike naweek. Sal def weer daar bespreek. Dankie.

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We had a very nice stay and will definitely book at Roetsies again.

The house was neat, clean and had everything we needed for a wonderful weekend. Will def book again. Thank you.

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Roetsies 's response

Goeie dag Ras

Baie dankie ! Ons sien uit daarna om julle weer te ontvang.

Groete
Amanda

Roetsies
Hans G - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Hans G
With friends

Lieflik, netjies en rustig.

Baie netjies en skoon gewees. Kon selfs die wasmasjien gebruik. Sal vir seker weer daar slaap.

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Lovely, neat and peaceful.

Very neat and clean. We could even use the washing machine. Will definitely stay there again.

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Roetsies 's response

Baie dankie dat julle van ons verblyf gebruik gemaak het, ons is bly julle het dit geniet! Dit is lekker om tevrede gaste te kan ontvang.

Roetsies
Reneen L - Feb 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Reneen L
With friends

Skoon en netjiese verblyf, goed geleë en veilig.

Ons het heerlik gebly, en huis was skoon en netjies gewees. Daar was ook genoeg eetgerei en kombuis is goed toegerus.

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Clean and tidy accommodation, well located and safe.

We had a wonderful stay, and the house was clean and tidy. There was also enough cutlery and the kitchen was well equipped.

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Roetsies 's response

Baie dankie. Ek is bly julle het dit geniet. Hoop ons sien julle gou weer in Namibia.

Roetsies
Anonymous Guest - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With friends
Anonymous Guest - Dec 2018
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Anonymous Guest
Family with young children

Improvements are needed.

We must have paid for power, which we knew nothing about. There was no DSTV. The place was cleaned at the front, when you walk in it looks clean, when you open cupboards or look at things like bread on the fridge, it looks like a desert. We washed all the plates before we used them because why would they bother to wash them decently if the place looked like this. The dish soap looked like water with a bit of soap. We were asked to leave things there for the following persons such as black bags, who were not there. The lady we got the key from was quite rude and it put me off a bit. The toilet in the master bedroom does not flush well and the showers were dirty as was the bath.

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Bets D - Aug 2018
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Bets D
Family with young children

Kleiner details kort aandag.

Eetgerei was vuil in die laai en glase was nie skoon gewas nie. Matrasse was hard en ongemaklik. Beddegoed was nie goeie kwaliteit nie, my duvet het bv. binne in die duvet cover rondgegly. Elke bed moet ten minste 2 kussings vir elke persoon hê, die gaping tussen die muur en die bed was so groot dat mens heelnag stoei om jou kussing onder jou kop te hou. Daar is 3 sleeper couches in die sitkamer maar die beddegoed daarvoor is nie naastenby voldoende nie. Daar was beddegoed in die kas in die hoofslaapkamer maar dit was vir enkelbeddens, en al die beddens in die huis, ook die sleeper couches, is dubbel. Handdoekreling in hoofbadkamer val af, die gordynreling in hoofbadkamer val af as jy probeer oopmaak, net een lampie in hoofslaapkamer het gloeilampie in en jy moet 'n verlengkoord gebruik om lampie aan te sit, die eenkant van die bedstyl se knop val af. Baie dankie vir die braaihout wat voorsien was, dit word waardeer. Die braaiplek binne is 'n pluspunt. Ek vermoed dat die eienaar 'n "nuwe" blyplek geskep het, ek verstaan ook dat besoekers baie vernielsugtig kan wees, en ook puntenerig soos ek nou, maar klein goedjies kan 'n plek maak of breek, en overall gevoel waarmee ons weg gery het was een van "ag nee dit was nou nie lekker nie". Ek wil graag hê dat sy hierdie punte as konstruktiewe kritiek sal aanvaar en net so bietjie aandag aan klein goedjies sal gee wat dit beter sal maak vir die normale besoeker. Lekker kussings, heerlike fluffy komberse en handdoeke en goeie matrasse met ordentlike duvet of comforter sal al ver gaan om mens tevrede te stel. Die ander opsie is dat sy vir die besoeker vra om eie beddegoed en handdoeke te bring. En dan asb die eetgrei moet skoon wees. Skuus Amanda, maar ek dink jy moet die goed weet.

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Smaller details need attention.

Cutlery was dirty in the drawer and glasses were not washed clean. Mattresses were hard and uncomfortable. Bedding was not good quality, my duvet e.g. slid around inside the duvet cover. Each bed must have at least 2 pillows for each person, the gap between the wall and the bed was so big that you struggle all night to keep your pillow under your head. There are 3 sleeper couches in the living room but the bedding for them is nowhere near sufficient. There was bedding in the closet in the master bedroom but it was for single beds, and all the beds in the house, including the sleeper couches, are double. Towel rail in master bathroom falls off, the curtain rail in master bathroom falls off when you try to open it, only one lamp in master bedroom has a light bulb in it and you have to use an extension cord to turn on the lamp, one side of the headboard knob falls off. Thank you very much for the braai wood that was provided, it is appreciated. The braai place inside is a plus. I suspect that the owner has created a "new" place to stay, I also understand that visitors can be very destructive, and also pointy like me now, but little things can make or break a place, and overall feeling we drove away with was one of "oh no that wasn't fun". I would like her to take these points as constructive criticism and pay just as little attention to little things that would make it better for the normal visitor. Nice pillows, lovely fluffy blankets and towels and good mattresses with a decent duvet or comforter will go a long way to satisfy you. The other option is that she asks the visitor to bring their own bedding and towels. And then please the cutlery must be clean. Sorry Amanda, but I think you should know the stuff.

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Roetsies 's response

Goeie Dag Bets

Baie dankie ek waardeer regtig die eerlike terugvoer. Ek voel jammer dat julle ongerieflik gebly het en dat daar soveel dinge was wat nie reg was nie. Ek woon self nie daar nie en maak staat op 'n dame wat na die plek omsien, om te sorg dat alles skoon en netjies is. Daar is genoeg beddegoed vir die slaapbanke, wat toegesluit word asook ekstra kussings bo in 'n kas. Die dame het seker dit net nie uitgehaal nie, nogtans is dit nie 'n verskoning nie. Ek dink ek sal iemand anders kry om die instandhouding te hanteer en onmiddelik aandag gee aan die dinge wat jy genoem het. Groete
Amanda

Roetsies
From
From R1 200
per night (sleeps 12)
From
R1 200
per night (sleeps 12)
Make a Booking
  • Capacity: 12 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 1798 Brandberg Street, Hentiesbaai, 0000, Erongo
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAceqx6Pq6d87NGKGc3otQU4XP911GQHV1drNrM4zcFQThI5utlw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 200 per night (sleeps 12) 11 5 1 4 1798 Brandberg Street Hentiesbaai 0000 Erongo 021 201 8900 14:00-19:00 10:00 -22.132790038908 14.292111116655
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