Rosetta Fields Country Lodge
Review Summary
Werner V - Sep 2024
Overall rating
Baie lekker.
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Very nice.
Very nice, clean, friendly people, helpful, very beautiful place in nature, we were very happy with the stay.
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Nwabisa M - Aug 2024
Overall rating
Great!
Patrick O - Jul 2024
Overall rating
Beautiful location and views, brilliant for big families/friend groups.
Sue W - Jun 2024
Overall rating
Did not meet expectation.
Rosetta Fields Country Lodge 's response
Dear Sue,
Thank you for staying at Rosetta Fields Country Lodge and thank you for your feedback.
Allow me to address the issues you mentioned.
Our lodge is on a farm and it's not practical to have carpet in the units. The kitchen area is tiled with expensive porcelain tiles and the bedroom section is covered with a cement based decorative coating used in high-end homes and lodges. The kitchen counter is covered in a special coating and is not raw cement.
We inspected the bathroom ceiling, and there were a few spots of mould which have been resolved. It's misleading to state that the entire ceiling was covered in mould.
The counter top is standard height according to standard regulations.
You booked a studio unit, which is quite large and airy. If you wanted a separate bedroom, you should have booked one of our other units. We suggest that next time you make a booking, read the description of the unit before booking.
Cornelia N - Sep 2024
Overall rating
Boring, geen vermaak.
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Boring, no entertainment.
The nature was beautiful. But no entertainment for the children such as a TV.
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Davina W - Dec 2023
Overall rating
Recommended as a base to explore the Midlands Meander.
Rosetta Fields Country Lodge 's response
Dear Davina,
Thank you so much for your wonderful review! We are thrilled to hear that you found our host superb and that you enjoyed your stay. It's great to know that the room met your expectations for comfort and that you appreciated the extra large bathroom.
We are also glad to hear that the self-catering facilities added to your convenience and your overall experience. Your kind words mean a lot to us, and we look forward to welcoming you back! Warm regards
Rosetta Fields Country Lodge
Mike G - Aug 2023
Overall rating
Comfortable, country stay.
Anton W - Apr 2023
Overall rating
Minder aangenaam.
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Less pleasant.
The location of the room is generally a problem and is by the gate and in a busy area. The water pump is right against the room wall and every time someone opens a tap the pump starts. Day and night. The gate was a problem as guests came in late and struggled to get the gate open due to load shedding. We couldn't get hold of anyone to start the generator. Would like to take a shower before we continue on the long road. The bathroom ceiling is painted black and urgently needs cleaning and painting.
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Rosetta Fields Country Lodge 's response
Dear Anton,
Thank you for sharing your feedback regarding your recent.
We apologize for any disturbance caused by the water pump, we cannot avoid this since water reaches the units via a pump system as in most rural areas. Management was just a phone call away, we cannot understand why management was not called if you needed any assistance was needed by you.
Generators are only switched on at the request of guests due to the noise levels that they create, which usually disturb the tranquil farm setting.
The bathroom ceiling is not painted black as you have stated, but mold does form from time to time when guests do not open the windows when using the bathroom. The ceiling is then cleaned and painted whenever the need arises.
Should you visit again, please reach out to us prior to arrival and we will ensure your next stay is nothing but exceptional.
Warm regards.
- Free cancellation up to 1 week before your stay!
- Capacity: 25 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: R103, Rosetta Fields Country Lodge Farm, Rosetta, 3301, KwaZulu-Natal
