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Royal Elephant Hotel & Conference Centre

7 reviews
Hotel

Review Summary

4.3 out of 5from 7 reviews for Royal Elephant Hotel & Conference Centre
Cleanliness
4.3/5
Service
4.0/5
Location
4.4/5
Safety
4.9/5
Value for money
4.0/5
Marietjie D - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Marietjie D
With partner

Dit was rustig en gemaklik.

Dit was ongelooflik stil heerlik. Mense baie behulpsaam, ons was daar vir 'n sake funksie.

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It was peaceful and comfortable.

It was incredibly quiet delicious. People very helpful, we were there for a business function.

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Marelise S - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marelise S
With friends

Pragtige plek en heerlike kos.

Gemaklike kamer en 'n mooi badkamer. Ons was vriendelik ontvang en die plek is pragtig. Ons het heerlik ontspan en gekuier saam met vriende. Baie lekker geëet en heerlik geslaap.

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Beautiful place and delicious food.

Comfortable room and a nice bathroom. We were kindly received and the place is beautiful. We had a great time relaxing and hanging out with friends. Ate very well and slept well.

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Corne V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Corne V
With partner

Luukse oornag en konferensie.

Baie lekker geslaap. Goeie skoon fasiliteite met puik buffet-ontbyt. Nie die goedkoopste oornag nie, maar die kwaliteit en luuksheid sê waarom.

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Luxury overnight stay and conference.

Slept very well. Good clean facilities with great buffet breakfast. Not the cheapest overnight stay, but the quality and luxury say why.

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Shannon S - Oct 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Shannon S
Family with teenagers

Good bar one problem.

We had a lovely stay except for the one receptionist who came onto shift on our second day. He was rude and unhelpful and when I asked him to help with a situation, he was disdainful and made me feel like I was unwelcome at the establishment. I would recommend the Royal Elephant Hotel and I would recommend that this particular staff member get some training in manners and being polite.

Niki H - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Niki H
With partner

Was baie lekker.

Met aankoms was almal vriendelik en hulpvaardig. Ons sal vir seker weer 'n draai kom maak.

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Was very nice.

On arrival everyone was friendly and helpful. We will definitely visit again.

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Chantelle L - May 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Chantelle L
With friends

Netjies.

Die kamers wat ons geboek het was baie netjies en skoon. Waarde vir geld.

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Tidy.

The rooms we booked were very neat and clean. Value for money.

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Embrenchia S - Nov 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Embrenchia S
Individual traveller

Main attractions: geraas en kragonderbrekings.

Ek was ingeboek in kamer 125. Vanaf 13:30 tot 17:30 was daar onophoudelike kragonderbrekings aan daardie kant van die hotel. Almal aan diens was bewus hiervan, maar het nie geweet hoekom dit gebeur nie (was nie loadshedding nie). Daarmee saam, in een van die konferensie-areas, was daar 'n massiewe funksie onderweg met geraas so hard dat my kamer se badkamermuur vibreer het daarvan. Ek het 5 keer gebel om te kla en niks was gedoen daaraan nie. Ek het oorfone opgesit met musiek (kon nie die TV in my kamer hoor bo die geraas nie) maar ek kon die geraas deur my oorfone hoor. 17:30 het ek afgestap na die client relations desk toe net om dieselfde storie weer te hoor, hulle weet die krag trip, maar niemand het dit onder hulle aandag gebring voor ek in persoon daar kom staan het nie - m.a.w. 5 oproepe na ontvangs toe was nêrens heen oorgedra nie? Ek koop dit nie. Ek was geskuif na 'n ander kamer aan die kant van die gebou waar die krag nie trip nie. In dié suite, was daar gebruikte kondome binne in een van die ornamente in die badkamer ingedruk. Selfs nadat "housekeeping" kom skoonmaak het, was dit nogsteeds daar. Vir wat dit kos om daar te bly - belaglik.

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Main attractions: noise and power cuts.

I was checked into room 125. From 1:30pm to 5:30pm there were non-stop power outages on that side of the hotel. Everyone on duty was aware of this, but didn't know why it was happening (wasn't loadshedding). Along with that, in one of the conference areas, there was a massive function underway with noise so loud that my room's bathroom wall vibrated from it. I called 5 times to complain and nothing was done about it. I put headphones on with music (couldn't hear the TV in my room over the noise) but I could hear the noise through my headphones. At 17:30 I walked down to the client relations desk only to hear the same story again, they know the power trip, but no one brought it to their attention before I came to stand there in person - i.e. 5 calls to reception were not forwarded anywhere? I don't buy it. I was moved to another room on the side of the building where the power does not trip. In this suite, there were used condoms stuffed inside one of the ornaments in the bathroom. Even after "housekeeping" came to clean, it was still there. For what it costs to stay there - ridiculous.

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7 reviews
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  • Capacity: 84 people
  • All ages welcome
  • Check-in: 15:00 to 23:00
    Check-out: 11:00
  • Address: Wierda Road, Eldoraigne, Centurion, 0157, Gauteng
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAApONa2uvdb0YA5Ln7RGS9MLf9ABByjE8eaC8DthE2D1mKOzF213?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 964 per night, for 2 ppl 7 5 1 5 Wierda Road Eldoraigne 0157 Gauteng 021 201 8900 15:00-23:00 11:00 -25.83213496425 28.137986177697
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