Rusticana Guest House
Review Summary
Malcoleen C - Jul 2024
Overall rating
Waarde vir geld. Baie lekker blyplek.
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Value for money. Very nice place to stay.
Very nice stay, friendly staff. Nice clean.
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Morne D - Feb 2024
Overall rating
Als wat ek voor gevra het.
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All that I asked for.
The best thank you very much uncle.
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Ruth N - Sep 2023
Overall rating
I was at peace staying at Rusticana.
Desiree D - Nov 2024
Overall rating
Skoon en gerieflik, maar geen ekstras soos WiFi.
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Clean and comfortable, but no extras like WiFi.
The place is neat and comfortable and sufficient for overnight accommodation. The power plugs on the walls were broken. Only the one in the kitchen could work. No Wi-Fi.
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Drinie A - Jan 2024
Overall rating
Goeie oornag fasiliteit. Kort bietjie TLC maar was baie netjies en gerieflik.
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Good overnight facility. Needs a bit of TLC but was very tidy and comfortable.
Very friendly welcome, rooms clean and well equipped. Building and especially outside furniture urgently needs TLC but we were comfortable and slept well.
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Anonymous Guest - Jul 2024
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Anonymous Guest - Feb 2024
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Anonymous Guest - Jan 2024
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It was peaceful.
Yes we had a nice stay.
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Michyla R - Jan 2024
Overall rating
Good, clean, neat and tidy.
Read moreRiana V - May 2024
Overall rating
Basiese, skoon geriewe. Pryse behoort gesny te word.
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Basic, clean facilities. Prices should be cut.
It was neat and clean, but certainly not worth R700. There was no milk or rooibos tea, and the coffee was of the cheap chicory types (horrible taste). The room was right where there stopped big cupboards that were forever idle and opened into a courtyard area where some of the other guests were smoking (it was very unpleasant). Usually at least shower gel or soap is also provided. The place is more of a motel than a guesthouse. The bathroom was extremely disappointing.
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Danielle T - Sep 2024
Overall rating
Not a good sleep.
Read moreAndrea J - Jul 2024
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Behalwe vir die plek wat skoon was, het ek niks meer positief te sê nie.
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Other than the place being clean, I have nothing more positive to say.
There was not enough parking. I had to park someone in the evening. Couldn't sleep because of this and got up early just so I could get away before someone complained about it. There was also no lighting to my room and lots of bushes. I felt very unsafe. The WiFi was also not available at all, no signal.
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Elzaan B - May 2024
Overall rating
We were just in and out.
Anonymous Guest - Jul 2024
Overall rating
Wasn't the best. But had no other place.
Thank you very much for Lekslaap's good service and handling of the booking, it was done very professionally. . As for Rusticana I must honestly say it was not the best place. I think for one or maybe a second night stay it will work but not for longer. The place was clean and tidy. We just unfortunately didn't have an air heater that worked, the control of the heater just set cold, they had to get one from the room next door to warm our heater, but returned the control and left us with one which didn't work, so as soon as you turned the heater off and tried to turn it back on it blew cold again. For some reason the room's control didn't sync with the heater. When we wanted to take a shower there was no hot water, we reported it, it was the Wednesday evening, the people said that they would make the water hotter. But by late evening still nothing. The next morning there was no hot water either. That's how it stayed for the duration of our stay and had to boil hot water from the kettle and use the sink to wash, we reported it every day (for 3 nights and 4 days we had no hot water) it's not nice not and it was quite cold in Riversdal and rainy, when we checked out on Saturday the lady said they would talk to the owner he is not there at the moment. We later received a whatsapp which said that they got an electrician out and that there was something wrong with the geyser. But rooms 1-5 seem to me to all work on one geyser, which is quite funny because then you won't have any hot water. Our boiler in the room didn't work either, but at least it was sorted out the next day. For a self catering unit there was literally only a braai pan with no utensils or bowls and a microwave oven. There were indeed knives and forks and mugs and glasses. There was washing up liquid but no cloths or sponges to use to wash the dishes. Oh yes, they said there was wifi because I had to work, but it didn't work at all, they said it was because of the weather. . We were a little disappointed and it was also our first experience to book on Sweet Sleep because you only got good feedback. The lady did say that we don't have to pay the balance. I don't think I would recommend Rusticana unless it really is the last place open and only for one night. We did talk to the other guests as well and they had the same experience as us.
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Aurelia W - Jul 2024
Overall rating
Paar woorde is nie genoeg vir slegte ervaring nie. Die foute.
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Few words are not enough for bad experience. The mistakes.
Worst experience ever. Previous negative reviews were brought to the agent's attention and assurances were given that everything had improved. No hot water. Wi-Fi faulty. Staff try their best to correct mistakes, but after payment has been received, complaints or bad reviews mean nothing to the owner of Rusticana, as well as you. The mistakes at the guest house can possibly be repaired, but your blasé attitude regarding complaints speak volumes. Absolutely disappointed.
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Mthobisi M - Nov 2024
Overall rating
Paw.
Alta G - Aug 2024
Overall rating
Rusticana is nie die tipe plek wat ek sal aanbeveel nie.
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Rusticana is not the type of place I would recommend.
The guesthouse has many rooms. I have no idea what the closer looks like, but where we were in it was not nice. Bedding looks dirty and stained. Mattresses are laid out, if the springs don't sting you, you only feel boards under you. Windows cannot close properly. It was very cold, and they give one blanket, later asked for more. Then get stuff with cigarette burns on it. Toilet seat was broken. Plates were still dirty. Aircon did not work. And then you get neighbors who also have no respect for anything or anyone. The guest house also sits on the corner of two very very busy streets. But as I say, maybe it was just our rooms at the back of the building that looked like that. No idea how it is in the other on the front.
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Ronel D - Aug 2023
Overall rating
Lekker gerieflik, heerlike beddens. Heerlik geslaap.
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Very comfortable, lovely beds. Had a great sleep.
Very lovely room with beds. Bathroom neat, lovely shower with hot water and nice strong water.
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Herman G - Apr 2023
Overall rating
Awoseme.
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Awoseme.
Staff very friendly and extremely helpful.
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Adian F - Mar 2023
Overall rating
Aangename kuier.
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Pleasant visit.
Had a pleasant visit. Near town, etc.
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Reyn D - Aug 2023
Overall rating
Gemiddeld, het meer verwag.
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Average, expected more.
It is fine for 1 night's overnight stay. Walls and ceilings need attention. Aircon did not work. People were barbecuing outside our room until late and making music that made it impossible for us to sleep properly.
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Anonymous Guest - Jul 2023
Overall rating
The location in the room was dark, the room was freezing cold, the bedding was very thin, the bed was freezing cold. The remote didn't work the first night, there was no milk, with loadshedding we had to make use of candles, and 1ply toilet paper. Was no sense like what I saw on the website. It was disappointing for us overall. The outer rooms did look better, I saw as we left.
The Aircon didn't work, the room was freezing, the bedding was thin, not enough bedding, the dark carpets put us off. There was no milk, We showered with lukewarm water.
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Marcelle B - Aug 2023
Overall rating
Redelik.
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Reasonable.
Our unit was worn out. Shower door broken, no light shade in bathroom and air vent very dirty. Other guests barbecued in courtyard with no consideration for other guests late at night. Other rooms looked much better but ours was really not what I expected. Wifi did not work well.
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Lize C - Dec 2023
Overall rating
Moes net oornag oppad na familie toe.
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Just had to go to family overnight.
Bed was comfortable enough, but there is room for 4 people, or 2 children and 2 adults, but there are only towels and chairs for 2 people. Both the bathroom door and the shower door cannot close. There are no porridge bowls, and there is dish soap but no washcloth to wash dishes with, nor a dish towel. The toilet bowl isn't even fixed, so it's a safety risk. The freezer was packed in such a way that half of the space consisted of ice. The reviews make it look very nice there, but we are very disappointed. The signboard is also completely overgrown with plants.
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Anonymous Guest - Sep 2023
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Deidre S - Aug 2023
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1 nag oorslaap vir sport.
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1 night stay for sports.
No reception, room door could not lock and the kitchen area was a bit dirty.
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Riana D - Apr 2023
Overall rating
Kon nie daar slaap nie.
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Couldn't sleep there.
Owner lives in Bali and the gate where one has to enter is overgrown. The rooms have such a strong smell that one's eyes water. Couldn't sleep over there!
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Christelle H - Dec 2022
Overall rating
Pragtige, netjies plek met die vriendelikste mense en die lekkerste ontbyt.
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Beautiful, tidy place with the friendliest people and the tastiest breakfast.
Real value for money.
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Anton E - Dec 2022
Overall rating
Gasvry met als wat mens benodig.
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Hospitality with everything you need.
Unfortunately just a bit against a busy road.
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Christie A - Aug 2022
Overall rating
Baie lekker.
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Very nice.
The atmosphere is good, nice and calm. The place is located in a right place. The staff, Popsie, was very helpful.
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Insaaf G - Mar 2022
Overall rating
Very nice and peace full staff friendly and helpful.
Kevin P - Feb 2022
Overall rating
Rustigheid, stilte, atmosfeer goed.
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Tranquility, silence, atmosphere good.
Will definitely recommend Rusticana to friends and family. Value for money. Staff friendly and very helpful. Will definitely visit again and again and again.
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Martilize O - Nov 2022
Overall rating
Baie rustig en gesellig.
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Very peaceful and cozy.
We really enjoyed the pool and breakfast in the beautiful dining room.
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Michyla R - Dec 2022
Overall rating
The images does not do enough justice to the place, it really is a nice set up, we stayed there because we were visiting family in Riversdale.
Marius S - Dec 2022
Overall rating
Rustige ou-wêreld kuier in die huis!
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Quiet old world visit in the house!
The owners also cook the most delicious jams.
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Brandon R - Oct 2022
Overall rating
Not what I anticipated.
Jannie G - Feb 2022
Overall rating
'n Plekkie met soveel potensiaal, maar tans nie veel beter as net 'n plek om jou kop vir die aand neer te lê nie.
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A place with so much potential, but currently not much better than just a place to lay your head for the evening.
With a little attention it could be an incredibly beautiful place with a nice place to hang out around the currently very dirty pool. At the moment nothing more than a place to just spend a quick night.
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Gerda S - Apr 2022
Overall rating
Nie die beste verblyf.
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Not the best stay.
Stains on one duvet in one room. The setup is terribly messed up and creates a very untidy look.
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Anonymous Guest - Sep 2022
Overall rating
Below average.
Water was cold when I wanted to take a shower that night. In the morning I could take a shower, but there was no hot water for my husband. No milk for complimentary coffee and tea and no drinking water provided.
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Trudi E - Dec 2022
Overall rating
Teleurstellend!
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Disappointing!
Bedding stinks of dirty water or something, couch and chair are frayed and don't look safe. Beds are laid out. Aircon not working. Room wall has old wet water spots, it looks bad! No mirror in room, had to do make up and hair in kitchen! Kitchen cupboard looks bad. Soap bottle in bathroom with no soap. Window in bathroom can be viewed from outside, right on shower, no privacy. There is a very unsafe step in the corner of the shower and the drain of the shower also leaves a lot to be desired. Reception is through a security gate at the kitchen? After having to move past a bunch of unsightly stuff to get there. The dining hall is built on top of a chicken coop! How can such a place still be listed!
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Marika S - Dec 2021
Overall rating
Dit was 'n gesellige verblyf.
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It was a cozy stay.
It met what we needed.
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Ben C - Jan 2021
Overall rating
Redelik.
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Reasonable.
Hostess disappeared the moment we arrived. There was no one to e.g. to ask if there was WiFi and if there might have been a braai tong available. We also didn't have a remote to lock the entry gate, so we were worried about our car. The bedding and towels were clean and tidy, but there were quite a few daddy long leg bugs in the room and bathroom.
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Henry M - Jun 2021
Overall rating
Glad nie netjies nie.
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Not neat at all.
Couldn't sleep all night with all the noise outside.
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Retha E - May 2021
Overall rating
Was glad nie wat ons verwag het nie. Baie teleurgesteld.
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Was not at all what we expected. Very disappointed.
False advertising. Place not at all like website. No host, no security. Not even towels.
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Anonymous Guest - Jan 2020
Overall rating
Dirty.
I wouldn't expect such a place.
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Jp R - Mar 2020
Overall rating
Nie baie skoon of netjies nie.
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Not very clean or tidy.
Cutlery but scant, (nothing even looks the same), no dish towel or dish soap, shower door can't close. Poor lace curtain in bathroom with plain panes looking out to other rooms so no privacy in bathroom. Cold faucet in bathroom by sink broken. Had to find someone at reception to help us. WiFi not available as advertised.
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Benjamin K - Nov 2020
Overall rating
Pateties!
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Pathetic!
The place has no customer service (there was no guest house manager who makes sure everything is in order and there for any questions and requests) and also no security (all the rooms and premises are wide open and there is no control), and because the place is next to the main road of the town, it is very noisy. Trucks go by with a lot of noise from early in the morning until late at night - false advertising, photos on websites and reality are very different. More points: Pool is dirty and green. No WiFi password provided. Restaurant was closed. Bar was closed.
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Carol S - Sep 2019
Overall rating
Verblyf is smaaklik en gemaklik.
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Accommodation is tasteful and comfortable.
Fanie is always hospitable and the rooms are tastefully equipped. Value for money.
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Charmaine V - Aug 2019
Overall rating
Waarde vir geld, maar kort to so 'n bietjie aandag.
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Value for money, but needs some attention.
See stars.
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Natasha O - Sep 2019
Overall rating
Stay was lovely.
Byron M - Sep 2019
Overall rating
Very good.
Tony P - Dec 2019
Overall rating
Uniek.
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Unique.
Unique experience full of memories of days gone by.
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Chris M - Dec 2019
Overall rating
Dit is waarde vir geld, maar die verkeer is baie langs die plek.
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It is value for money but the traffic is very much next to the place.
The location is good but the traffic is the one thing that affects the place negatively.
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Desiree V - May 2019
Overall rating
Alles was netjies, skoon en veilig.
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Everything was neat, clean and safe.
When we arrived, we were welcomed by friendly staff and the room had everything we needed. The breakfast was yummy and fresh.
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Anonymous Guest - Mar 2019
Overall rating
Very nice visit and braai area
Very nice visit and braai area Admin needs some attention Breakfast absolutely top notch
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Petro B - Mar 2019
Overall rating
Glad nie so great nie!
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Not that great at all!
The reception was bad, my booked and confirmed room was given away to someone with a smaller child. My child was too fulfilled and very sad about the excuse as a room. It was dirty and lots of bugs and spiders. Night 2 we were moved to something better but the pillows and mattresses were of power quality.
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Elsa V - Dec 2019
Overall rating
Redelike verblyf maar baie outyds en ‘n totale opknapping is nodig.
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Reasonable accommodation but very old-fashioned and a total renovation is needed.
A beggar came knocking on our door at 8:30 in the evening which is totally unacceptable. We were especially concerned about our car's safety. There are plots everywhere where repairs are being made, but therefore not tidy at all.
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Karin K - Oct 2018
Overall rating
Goeie waarde vir geld.
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Good value for money.
The positivity dominates. The gardens can be a paradise, but it's neglected. Grass is tall and weeds grow in abundance.
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- Capacity: 68 people
- All ages welcome
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Check-in: 16:00 to 20:00
Check-out: 11:00 - Address: 4 Moodie Street, Riversdale, 6670, Western Cape