+24

Sandawana on the beach

5 reviews

Self Catering

Review Summary

4.3 out of 5from 5 reviews for Sandawana on the beach

Cleanliness

4.0/5

Service

4.6/5

Location

4.4/5

Safety

4.2/5

Value for money

4.4/5

Zane A - Oct 2024

Overall rating

Cleanliness

5/5

Service

5/5

Location

5/5

Safety

5/5

Value for money

5/5

Zane A

With friends

Very peaceful after a long journey in a great looking town.

Very helpful owner and friendly. Very clean and functional modern apartment with everything you need. Quiet and peaceful in a great location.

Christelle S - Jun 2024

Overall rating

Cleanliness

5/5

Service

5/5

Location

5/5

Safety

5/5

Value for money

5/5

Christelle S

Family with young children

Puik.

Als was so mooi skoon en vars. Veilige binne parkering. Loop afstand van see en restaurante. Ons beveel die plek graag aan vir enige gesin.

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Mtobi F - Jun 2024

Overall rating

Cleanliness

4/5

Service

4/5

Location

4/5

Safety

4/5

Value for money

4/5

Mtobi F

Family with young children

Comfortable and quiet.

The place was clean, quiet and peaceful next to the beach.

Gavin S - Apr 2024

Overall rating

Cleanliness

4/5

Service

4/5

Location

4/5

Safety

4/5

Value for money

4/5

Gavin S

With partner

Enjoyable and safe.

Also enjoyed the Kowie River boat cruise and visit to Bathurst. Pineapple plantation.

Nicolette J - Jun 2024

Overall rating

Cleanliness

2/5

Service

5/5

Location

4/5

Safety

3/5

Value for money

4/5

Nicolette J

With partner

A very disappointing stay. Please step up on the cleanliness.

Host is very responsive. We were, however, very disappointed with the stay. Cleanliness of the unit is severely lacking. The oven is extremely dirty inside and out. The kettle has rust marks on the outside. The kitchen basin is rusty. There was still trash in the trash bag in the unit from previous visitors. There are spiderwebs and dead bugs everywhere in the corners. There is an old dirty ice cream container behind the toilet due to a leaking toilet. The main bedroom fan only works when you leave the light on. Switch off the light in the evening and the fan does not work. We don't know what was up with the shower drain. There was a horrific smell from the shower drain when you showered. It seemed like a few zombies died in the drain. It also seems like the shower door has not been cleaned in a very, very long time. The neighbours to this unit have a few cats, so we could not really leave the door open as these cats wanted to enter the unit constantly. The Wi-Fi was non-functioning. There were no extra blankets for the beds, only super, super thin duvet inner and cover. At least our towels and bedding seemed clean.

Sandawana on the beach 's response

I am writing to apologize for the poor experience you had with us at Sandawana on the beach. We take full responsibility for the issues you faced and are truly sorry for the inconvenience and frustration caused.

We understand that your expectations was not met, and for that, we apologize. We want to assure you that we are taking your feedback seriously and are taking immediate action to address the issues you raised.

Please know that we value your feedback and appreciate your honesty. We would like the opportunity to serve you better in the future.

If you would like to discuss this further, please do not hesitate to contact me directly.

Sincerely,
Soné de Vos (owner)

Sandawana on the beach

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R880

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5 reviews

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Capacity: 4 people
All ages welcome
Check-in: 14:00 to 19:00
Check-out: 10:00
Address: 14 West Beach Drive, Port Alfred, 6170, Eastern Cape