Santai Guest House
Review Summary
Jenny V - Dec 2022
Overall rating
Had a wonderful overnight stay.
Marius J - Oct 2022
Overall rating
Was baie lekker gewees, sal beslis weer daar oornag.
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Was very nice, will definitely spend the night there again.
It was very pleasant and we enjoyed it a lot. Room was great!
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Santai Guest House 's response
Goeie môre mnr J van Vuuren,
Baie dankie vir u wonderlike terugvoering. Ek deel dit met ons fantastiese personeel.
Vriendelike groete en ek hoop om julle gou weer te sien.
Hendrik van Vuuren
Jaun S - Sep 2021
Overall rating
Nie 'n goeie ervaring nie.
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Not a good experience.
The room was neat and clean, the TV remote didn't work, batteries were flat, for a 4 star guest house they didn't have small fresh milk in the fridge for coffee and no other option for coffee except Ricoffee. Bathroom was full of cobwebs and the sink plug was broken so I couldn't shave in front of the mirror. The bathroom taps and tiles were not cleaned, lots of water and soap stains. We were at a wedding in Harties and when we came back the other residents at the back were playing loud music and talking so loudly we couldn't sleep, I then used the cell number on their website to send a WhatsApp and SMS send so they can plan to stop the noise but have had no response. The breakfast was delicious but only strips of bacon, eggs and a very small boerewors were served, I had to make my own toast where I have no problem, but the big toaster only works the 2 right side burners, so our 3 people had to pretty much ' Waited a while until everyone's toast was ready as the whole toaster wasn't working. There was also no fruit juice served with breakfast, when I asked for fruit juice I was told the manager was off duty and no fruit juice was bought. The placemats on the tables were also dirty and some of the previous people's food was stuck there. The ketchup was also the cheap version of All Gold. This means that a 4-star guest house does not usually offer such service and accommodation for its residents. I would definitely not recommend the guest house to anyone. The guest house board may need to take a few stars off. I am not impressed at all. For the amount we had to pay it was not worth it at all. I just wasted my money.
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Johann V - Oct 2019
Overall rating
Baie netjies en alles wat nodig is.
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Very neat and everything you need.
The stay was very comfortable with everything needed. Hendrik is a very good host and we had a nice meal at the restaurant.
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Marius B - Apr 2019
Overall rating
Was aangename verblyf in veilige omgewing.
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Was a pleasant stay in a safe environment.
We arrived late and had to struggle to gain access. Santai is near a shopping mall where there is a variety of restaurants to eat at. It is also in a quiet environment. Only annoyance was TV built into cupboard that was at the foot of bed. Bumped my feet against the cabinet several times at night.
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Clive V - Jul 2018
Overall rating
Clean and friendly
David N - Apr 2018
Overall rating
Gerieflike luukse verblyf.
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Comfortable luxury accommodation.
Easily accessible, tidy, beautiful garden, very nice sleep over and enjoy a nice breakfast.
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Lyrishe G - Feb 2018
Overall rating
It was a warm and welcoming place to stay, would definitely stay over again.
Gawie R - Jul 2018
Overall rating
Nie die prys werd nie en ek sal ook nie sê dit is viersterkwaliteit nie.
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Not worth the price, and I also wouldn't say that it's 4 star-quality.
The rooms are cold and dark. It's said that there's coffee facilities in the rooms, but there's no milk. The towels are small and there was no small towels. We weren't welcomed and the breakfast times differ than what's said on the website. We couldn't enjoy the breakfast we paid for, because the breakfast only stared at 08:00.
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Santai Guest House 's response
Goeiedag Anntonette,
Baie dankie dat u die tyd geneem het om 'n oorsig te gee.
Daar is wel koffiefasiliteite in die kamer met poeiermelk soos goedgekeur deur die SA Toerisme Raad se gradering.
Die handdoeke is wel badhanddoeke soos vereistes bepaal.
Elke kamer beskik oor 'n lugreëling wat warm en koud maak.
Voldoende "downlighters" asook bedlampies is in elke kamer beskikbaar, weereens soos die gradering vereis.
Ons restaurant was oop tot 14:00 en u het 13:00 ingeklok. Ons ontbyte word oor naweke vanaf 08:00 bedien aangesien meeste gaste die vorige aand by 'n troue of funksie was en wil later slaap op Sondag. U was meer as welkom om ons te skakel en 'n vroeër tyd te reël - ons sou u met die grootste plesier tegemoet gekom het. Al ons telefoonnommers is in die welkombrief wat u met aankoms ontvang het en waarop u ook 'n vroeër inboektyd gereël het.
Ons beskik oor 'n sekuriteitshek waarvan net die gaste en gewapende patrollie die kode het. Daar is ook 'n wag wat deurgans patrolleer.
Vriendelike groete,
Hendrik van Vuuren
Roelien K - May 2017
Overall rating
Perfekte "honeymoon suite".
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Perfect honeymoon suite.
We had a good night's rest in this romantic room! The breakfast was delicious. We could also choose exactly what we wanted to eat!
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Santai Guest House 's response
Goeie môre Roelien
Baie dankie vir die wonderlike terugvoer. Ons waardeer dit opreg en dit motveer ons om nog beter te doen.
Vriendelike groete.
Hendrik van Vuuren
Rose T - Dec 2017
Overall rating
I will definitely come back again.
Henda O - Jun 2016
Overall rating
Geen water, groot geraas.
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No water, loud noise.
After we checked in at 16:00 the afternoon, everybody left. There was no one to talk to. The doors were locked and the lights off. We needed towels and the WiFi password. Friday night the staff entertained friends and made a lot of noise. Saturday night was hell. We woke from the noise coming from the geyser at 01:00 in the morning and that continued the whole night. Sunday there was NO water and we had to fetch water from the swimming pool to flush the toilet with. No explanations or apologies were offered. At R1050 per night for a 4 star guest house, the service was awful.
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Santai Guest House 's response
Goeie môre Henda
Ek is jammer om te hoor van u totaal onaanvaarbare ervaring by ons. Santai Gastehuis is onder nuwe bestuur en ons het kennis geneem van die probleme wat u ervaar het. Ek kan u verseker dit is behoorlik aangespreek en reggestel.
Kontak my asseblief vir u volgende kuier ons sal verseker vir u 'n onvergeetlike (in die positiewe sin van die woord) kuier reël.
Vriendelike groete.
Hendrik van Vuuren
Robyn S - Aug 2015
Overall rating
Ongelooflike lekker verblyf.
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Unbelievably nice stay.
Very pleasant, helpful and professional.
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- Capacity: 34 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 519 Krokodildrift 446 JQ, De Kroon/Brits, Brits, 0250, North West