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Savanna Lodge Guest House

Guest House

Review Summary

1.5 out of 5from 3 reviews for Savanna Lodge Guest House
Cleanliness
1.3/5
Service
1.0/5
Location
2.0/5
Safety
1.7/5
Value for money
1.7/5
Louwrens G - Jul 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
1/5
Louwrens G
On business

Baie sleg.

Die plek was vuil. Linne het gestink. Onveilig gevoel.

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Very bad.

The place was dirty. Linen stank. Feeling unsafe.

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Charmaine B - Jun 2019
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Charmaine B
Family with teenagers

Wanpersepsie, ander kamers gekry as wat bespreek is met net warm bad en goeie bed - die res teleurstellend.

By ons aankoms by Savanna het ek dadelik besef ons word nie ingeboek by die kamers en lodge wat ek op die webblad bespreek het nie. Ons is na 'n ander huis agter die dubbelverdieping geneem. Gaste wat voor ons daar was is by die kamers wat ons bespreek het ingeboek. Die huis waarin ons was, is mooi oop en ruim, maar sonder enige eetgerei, yskas, asblik of 'n stel sleutels vir elkeen. Daar is 3 kamers in die huis, genoeg badkamers en goeie beddens. Baie potensiaal, maar op die stadium sal ek dit glad nie aanbeveel nie. Ons het koud gekry, was -1 grade, geen ekstra komberse of verwarmers. Nie genoeg handdoeke of toiletpapier nie. Geen poging van die eienaar af om na ons klagtes die volgende dag om te sien nie. Ons is vuil eetgerei gebring die aand toe ons ingeboek het, toe ons vra waar is die eetgerei. Na dit het ons die eienaar glad nie weer gesien nie. Die huis se vuilgoedsakkies (ons eie Checkers sakke - want daar was nie asblikke nie) - is glad nie opgeruim of uitgegooi in die 3 dae wat ons daar was nie, ook is die vuil eetgerei net so gelos vir 3 dae wat hulle gebring het, nadat ek versoek het dat hulle dit was en genoeg bring vir almal. Ons kon dit was, maar daar was net water, geen lappies, geen niks. As ons net vooraf in kennis gestel was, kon ons weet ons moet ons eie eetgerei gebring het ens. Hoop regtig die eienaar maak 'n plan, dit kan regtig 'n baie oulike gastehuis wees as hulle net kliëntediens eerste stel. Dit is beslis nie 'n lodge nie, geen ontbyt waarvan ek weet nie, ook nie selfsorg, want al wat jy wel het is badkamerfasiliteite, 'n bed, beddegoed (net die nodige) en 'n ketel. Die stoof wou ons ook nie gebruik, nie regtig tyd gehad of kans gesien nie, want hy was ook vuil.

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Misperception, got different rooms than booked with only hot bath and good bed - the rest disappointing.

Upon our arrival at Savanna, I immediately realized that we were not being checked into the rooms and lodge that I had booked on the website. We were taken to another house behind the double storey. Guests who were there before us were checked into the rooms we booked. The house we were in is nice open and spacious, but without any cutlery, fridge, trash can or a set of keys for each. There are 3 rooms in the house, enough bathrooms and good beds. Lots of potential, but at this point I wouldn't recommend it at all. We got cold, it was -1 degrees, no extra blankets or heaters. Not enough towels or toilet paper. No attempt from the owner to attend to our complaints the next day. We were brought dirty cutlery the night we checked in, when we asked where the cutlery was. After that we never saw the owner again. The house's rubbish bags (our own Checkers bags - because there were no bins) - were not cleaned or thrown out at all in the 3 days we were there, also the dirty cutlery was left like that for 3 days they brought, after I requested that they wash it and bring enough for everyone. We could wash it, but there was only water, no rags, no nothing. If only we had been informed in advance, we could have known that we should have brought our own cutlery etc. Really hope the owner makes a plan, this could be a really nice guest house if they just put customer service first. It's definitely not a lodge, no breakfast that I know of, nor self-catering, as all you do have are bathroom facilities, a bed, bedding (just what's needed) and a kettle. We didn't want to use the stove either, didn't really have time or chance, because it was also dirty.

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Diedie G - Jun 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Diedie G
With partner

Swakste verblyf van my lewe.

Swak diens gelewer deur eienaar. Selfsorgverblyf sonder yskas, eetgerei of enige asblikke in of naby die wooneenheid nie. Badkamer sonder 'n deur. Vuil stoof. Muurproppe wat nie werk nie. Vuil. Verblyf wat geensins lyk soos die foto's nie.

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Worst stay of my life.

Poor service provided by owner. Self-catering accommodation without a fridge, cutlery or any bins in or near the housing unit. Bathroom without a door. Dirty stove. Wall plugs that don't work. Dirty. Accommodation that looks nothing like the photos.

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From
From R 600
per night (sleeps 2)
From
R 600
per night (sleeps 2)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 11:00 to 20:00
    Check-out: 10:00
  • Address: Elandsfontein, Lichtenburg, 2740, North West
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDNjZWJhNzkxLTM1ZjQtNDNmNC1iMTdhLTU4MWExNTM1NjlkMg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R600 per night (sleeps 2) 3 5 1 2 Elandsfontein Lichtenburg 2740 North West 021 201 8900 11:00-20:00 10:00 -26.126505204732 26.143695116043
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