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+47

Savoy

Self Catering

Review Summary

3.9 out of 5from 31 reviews for Savoy
Cleanliness
4.1/5
Service
4.1/5
Location
3.5/5
Safety
3.8/5
Value for money
3.8/5
Henk M - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henk M
Family with teenagers

Baie lekker gebly.

Die verblyf is buite die sake kern, maar gerieflik en mooi.

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Very nice stay.

The accommodation is outside the business core, but comfortable and beautiful.

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Nolundi G - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nolundi G
With friends

Home away from home, peaceful and relaxing, safe, beautiful.

It was incredible. Definitely booking with Savoy again because there definitely will be a next time - that's how amazing our stay was. Beautiful views, clean, crisp, fresh air all around. We were provided with everything we needed to cater for ourselves, beds were hard to get out of. Chef's kiss!

Carita B - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Carita B
Family with teenagers

Lekker stil omgewing met 'n pragtige uitkyk op die omliggende berge.

Ons het baie lekker gebly, lekker geslaap en lekker gebraai.

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Nice quiet environment with a beautiful view of the surrounding mountains.

We had a great stay, slept well and had a good barbecue.

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Gabriel P - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Gabriel P
With friends

Good accommodation, clean and well maintained.

See stars.

Hendri M - Aug 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Hendri M
Family with teenagers

Lekker vinnige wegbreek.

Ons het baie lekker gebly by Savoy. Die eenheid is goed ingerig met al die basiese benodighede wat jy sal gebruik. Daar was net een wynglas. Die kompleks is nie omhein nie, maar ons het nooit onveilig gevoel nie. Daar was sekuriteitspatrollie wat in die area geloop het.

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Nice quick getaway.

We had a great stay at Savoy. The unit is well furnished with all the basic necessities you will use. There was only one wine glass. The complex is not fenced, but we never felt unsafe. There was security patrol walking in the area.

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Anonymous Guest - Jul 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with teenagers

It only used for sleeping place.

Didn't want to be there too much because it's very cramped. Kitchen is very impractical and the stove next to the built-in dustbin is unhygienic. Owner should definitely pay attention to small cleanliness things like better pillowcases and maybe newer or softer towels as well as base of beds that are not covered. Bathroom rug was also not practical for a guest house and did not look freshly washed. The curtain by the sliding door was also dirty. The electric blanket only worked on one side. Kettle sits on and off and doesn't boil every time. Just a few points that he might have to pay attention to.

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Elma W - Jun 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
1/5
Safety
1/5
Value for money
5/5
Elma W
Family with teenagers

Aangenaam maar dit sal lekkerder gewees het as alles in die woonstel 100% gewerk het.

Dankie, ons het lekker gebly. Die badkamerlig werk net nie en dit was bietjie ongemaklik. Die warmkomberse werk perfek, maar daar was een wat nie aangekom het nie. Die enkelbed bo het 'n warmkombers, maar daar is geen prop om hom aan te skakel nie.

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Pleasant but it would have been nicer if everything in the apartment worked 100%.

Thank you, we had a great stay. The bathroom light just doesn't work and it was a bit uncomfortable. The warm blankets work perfectly, but there was one that didn't arrive. The single bed upstairs has a warm blanket, but there is no plug to turn it on.

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Savoy 's response

Thank you so much for your comments. We did replace the blown bulb immediately when you informed us upon your arrival and we have sorted out the other electric blanket. We are always grateful for feedback as it assists us with keeping up the property. Have a wonderful weekend. Regards

Savoy
Lizelle T - Jul 2024
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Lizelle T
With friends

Nie wat ons verwag het volgens dit wat geadverteer word.

Nee, plek kort aandag. Glad nie soos dit geadverteer word nie. Plek is vuil. Totale wanvoorstelling.

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Not what we expected as advertised.

No, place needs attention. Not at all as advertised. Place is dirty. Total misrepresentation.

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Savoy 's response

Thank you so much for your comments, Lizelle.
Before you found the property we received several angry calls as you were lost.
You then questioned us about why we didn't use the street name for the property. We explained that this was not possible and it wouldn't make any sense.
We also had a series of calls about the absence of a gun safe. Despite our repeated assurances that we do not advertise a gun safe, you continued to insist that we do.
We went out of our way to purchase a gun safe and delivered it to you at the property even though we had no obligation to do so as we don't advertise one.
The property is always spotlessly clean, and represented correctly.
Regards

Savoy
Jene F - Jul 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Jene F
With friends

Lekker maar daar kort 'n haardroër en meet eetgerei.

Baie lekker naweekverblyf.

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Nice but lacks a hair dryer and measuring utensils.

Very nice weekend stay.

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Kobus V - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
2/5
Kobus V
With partner

Baie mooi.

Nie regtig wat ek sal aanbeveel nie, braai geriewe en view is baie swak.

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Very pretty.

Not really what I would recommend, braai facilities and view are very poor.

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Iris F - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Iris F
With friends

Lovely stay! Great host!

Loved it! A lovely spot for a family travelling with 3 young kids. Beautiful loft. Pristine accommodation. Exceptional host. Easy check in. Fully equipped.

Desire E - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Desire E
Family with teenagers

Skoon en goed ingerig.

Sien sterre.

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Clean and well appointed.

See stars.

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Madele S - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madele S
Family with teenagers

Very nice clean neat.

Just traveling through Clarens, would've loved to be able to make a cup of tea, there's only coffee and sugar. No milk or tea.

Peter D - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter D
With partner

Pleasant and peaceful.

We enjoyed the stay and the drive in the surrounding areas.

Lindelwa B - Nov 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindelwa B
With friends

Good.

Good, had a great time.

Gideon B - Apr 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Gideon B
With friends

Uiters lekker.

Lekker fietsgery, dit was koud. Verblyf was presies reg.

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Extremely nice.

Nice cycling, it was cold. Accommodation was exactly right.

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Pierre L - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
5/5
Pierre L
With friends

Netjies, gemaklik en gerieflik.

Netjies, gemaklik en gerieflik, maar ligging voel net 'n bietjie onveilig, hoewel ons geen probleme ervaar het nie. Sal definitief aanbeveel.

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Neat, comfortable and convenient.

Neat, comfortable and convenient, but location just feels a bit unsafe, although we didn't experience any problems. Will definitely recommend.

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Anonymous Guest - Mar 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Nice.

We only stayed 1 night.

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Meryl B - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Meryl B
Family with young children

Satisfactory.

The unit was nice but we had grandparents and our two small kids so it lacked privacy because you can hear and see everything! It's a small unit so it does get congested when booking for 6 people like we did. It was neat and clean.

Rochelle B - Apr 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
3/5
Rochelle B
Family with young children

Netjies maar het nie verwagtinge ontmoet nie.

Geen koffiemasjien of braaier soos op foto's gewys. Oulike uitleg maar definitief nie vir kinders jonger as 12! Trappe baie onveilig en oopplan.

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Neat but did not meet expectations.

No coffee machine or grill as shown in photos. Cute layout but definitely not for children under 12! Stairs very unsafe and open plan.

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Gert T - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Gert T
Family with teenagers

Ideale wegbreek plek vir 'n naweek.

Ons het diw oorslaap by die woonstel baie geniet. Alles was netjies en skoon.

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Ideal getaway place for a weekend.

We really enjoyed our overnight stay at the apartment. Everything was neat and clean.

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Enslin U - Apr 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Enslin U
Family with teenagers

Netjies. Sentrale ligging.

Sien sterre

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Tidy. Central location.

See stars

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Luré S - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Luré S
Family with young children

Gerieflike, skoon verblyf.

Goed ingerigte blyplek.

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Comfortable, clean accommodation.

Well appointed accommodation.

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Werner K - Jun 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Werner K
Family with young children

Wegbreek uit die stad.

Ons het 'n heerlike langnaweek gemaak van ons kuier in Clarens. Die omgewing is pragtig en lê na aan my hart. Alhoewel ons lekker in Savoy gebly het, sal ek dit nie voorstel vir gesinne met klein kinders nie, want die boonste vlak is van so 'n aard dat die kinders met min moeite daar sou kon afval. Vir gesinne met ouer kinders, of 'n groepie vriende is dit ideaal vir 'n naweek.

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Break away from the city.

We made a lovely long weekend of our visit in Clarens. The environment is beautiful and close to my heart. Although we enjoyed our stay in Savoy, I would not recommend it for families with small children, as the upper level is of such a nature that the children could easily fall down there. For families with older children, or a group of friends it is ideal for a weekend.

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Charmaine S - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Charmaine S
Family with young children

Ek sal dit aanbeveel vir mense met geen kinders nie. Dit is onveilig vir kinders.

Daar is geen omheining nie. Die parkeerarea is ook nie omhein nie. Ek was vrou alleen. Dit maak dit baie onveilig.

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I would recommend it to people with no children. It is unsafe for children.

There is no fence. The parking area is also not fenced. I was a woman alone. This makes it very unsafe.

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Anneke V - Sep 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
2/5
Anneke V
Family with young children

'n Familie wegbreeknaweek.

Die advertensie moes 'open plan' ingesluit het. Ons het die verblyf gekies vir my ouers asook myself, my man en klein seuntjie, met die aanname dat daar twee kamers was. My ouers moes ander verblyf gaan soek het aangesien daar geen privaatheid was nie. Die prys is nie die moeite werd vir net drie mense nie. Die reling (wel dun hout en tou) by die boonste vertrek is nie veilig vir kinders nie, dit is geldig vir die trappe ook, trappe is baie styl sonder nodige relings. Daar is 'n balk waar ek my kop 'n paar keer teen gestamp het, geen nodige waarskuwings borde nie. Die stortglasdeur het nie 'n onder rubber nie, en dus was die hele badkamer papnat. Die parkering is baie ver van die eenheid af met geen visuele sekuriteit nie.

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A family getaway weekend.

The advertisement should have included 'open plan'. We chose the accommodation for my parents as well as myself, my husband and little boy, assuming that there were two rooms. My parents had to find other accommodation as there was no privacy. The price is not worth it for just three people. The railing (though thin wood and rope) at the upper room is not safe for children, this is valid for the stairs as well, stairs are very stylish without necessary railings. There is a beam where I bumped my head a few times, no necessary warning signs. The glass shower door didn't have a bottom rubber, so the whole bathroom was soaking wet. The parking is very far from the unit with no visual security.

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Izak V - May 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Izak V
With partner

Dit was baie lekker gewees, sal weer gaan kuier.

Mense baie vriendelik.

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It was very nice, will visit again.

People very friendly.

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Dawie D - Jun 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
3/5
Dawie D
Family with teenagers

Gemiddeld.

Ons was nie ingelig oor waar of hoe om die sleutel in die hande te kry nie. Die enigste pin nr wat ek op dokumentasie ontvang het was foutief. Met ons aankoms kon ek nie die eienaar in die hande kry nie. Dit was net na 17:00 en Clarens was koud! Met 'n hengse gesukkel het ons by die laundromat toevallig iemand gekry wat ons kon help om toegang tot Savoy te kry. Ons het seker eers teen 18:00 toegang verkry. Nog steeds geen woord van eienaar nie. Toe ek hom wel in die hande kry het hy aangedui dat hy reeds al die inligting vir my gestuur het, wat nie die geval was nie en net om later uit te vind dit is vir die gaste wat volgende naweek daar gaan bly. Hy het wel telkemale om verskoning gevra (sy vrou was ook in die hospitaal) en ek het dit so aanvaar. Daar was items wat nie gewerk het nie wat ek onder sy aandag gebring het. Van dit is Saterdag herstel en hy het vir ons tuisgebakte cupcakes gebring. Daar is nog 'n paar goed wat ek onder Brian se aandag sal bring om die eenheid op te skerp om dit 'n nog beter ervaring vir die gaste te maak. Ons het dit seker nou maar net sleg gevang, sonder water, sonder krag, koud en donker, maar ek weet regtig nie of ek weer daar sal bly nie.

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Average.

We were not informed of where or how to get hold of the key. The only pin no I received on documentation was incorrect. When we arrived I could not get hold of the owner. It was just after 5pm and Clarens was cold! With a lot of struggle we happened to find someone at the laundromat who could help us gain access to Savoy. We probably didn't gain access until 6:00 p.m. Still no word from owner. When I did get hold of him he indicated that he had already sent me all the information, which was not the case and only to find out later that it was for the guests who will be staying there next weekend. He did apologize several times (his wife was also in the hospital) and I accepted it that way. There were items that didn't work that I brought to his attention. Some of it was repaired on Saturday and he brought us home-baked cupcakes. There are a few more things I will bring to Brian's attention to spruce up the unit to make it an even better experience for the guests. We must have had a bad time, no water, no power, cold and dark, but I really don't know if I will stay there again.

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Erika W - Apr 2021
Overall rating
Cleanliness
2/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Erika W
Family with teenagers

3 ligte werk nie, toiletsitplek stukkend en geen water - teleurstellende reaksie van bestuurder op klagtes.

Sal nie weer bespreek waar hul 100 persent deposito vereis voordat jy aankom. Soek net hul geld, flou Whatsapp verskonings oor klagtes! Teleurstellend!

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3 lights not working, toilet seat broken and no water - disappointing response from manager to complaints.

Will not book again where they require 100 percent deposit before you arrive. Just looking for their money, lame Whatsapp excuses about complaints! Disappointing!

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Savoy 's response

Good day and thank you so much for your valuable comments.
Pls note that two bulbs of 22 bulbs in the unit were reported to me and i did offer immediately to replace them to which you declined as we did with toilet seat being simply loose in brand new bathroom.
The municipal water shortages ofcourse we have no control over and as soon as there was a shortage i personally brought 60litres of Oasis bottled water and dropped at your doorstep within 5 minutes.
Better service i cannot provide. The bulbs were ofcourse replaced as soon as you left.
Warm Regards.
Owner

Savoy
Coen S - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Coen S
With partner

Goed toegerus en gerieflik.

Beddegoed en beddens uit boonste rakke.

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Well equipped and comfortable.

Top quality bedding and beds.

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Riaan V - Dec 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Riaan V

Was nie soos op die foto's nie, geen waaiers, geen koffiemaker.

Ligging is swak geleë bokant van Clarens, nie naby uitsig nie, blyplek is baie klein en nie geskik vir 4 volwassenes nie. 1 klein kroegyskas, klein vries/yskasspasie, geen waaiers, geen lugversorging, geen koffiemaker soos geadverteer. Alhoewel agent gereël het vir 'n draagbare lugversorger, nadat ons gekla het daaroor. Water was 'n probleem, geen water vir 2 dae, alhoewel dit 'n munisipale probleem was volgens die agent. Klein kuierarea en gras was nie eers gesny nie. Braaiers was nie skoongemaak nie en word nie skoongemaak nie. Volgens die advertensie lyk dit baie mooi, maar dit it is in 'n kompleks area met geen uitsig van Clarens nie, met ongeveer 40 woonstelle. Glad nie omhein nie. Wel 'n afdak vir jou voertuig, maar geen verdere sekuriteit nie.

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Wasn't like in the pictures, no fans, no coffee maker.

Location is poorly located above Clarens, not close to view, accommodation is very small and not suitable for 4 adults. 1 small bar fridge, small freezer/fridge space, no fans, no air conditioning, no coffee maker as advertised. Although agent arranged for a portable air conditioner, after we complained about it. Water was a problem, no water for 2 days, although it was a municipal problem according to the agent. Small sitting area and grass wasn't even cut. Grills were not cleaned and are not cleaned. According to the advertisement it looks very nice, but it is in a complex area with no view of Clarens, with about 40 apartments. Not fenced at all. Well a roof for your vehicle, but no further security.

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Savoy 's response

Good day,
We take our comments very seriously and are very shocked at this review, considering we had constant contact with you and no complaints uther than very upset over no water for two days from municipality which was the town itself. Ther IS a coffee maker and has never moved. The property is EXACTLY as per the photos.The braai was brand new and not used yet but they did not remove the old Briaa so perhaps you looked at that one. When you asked for fan, we within 5 mins brought portable aircon which we have left at the property permanently.The bar fridge is exactly as advertised as is the size of the unit and all photographs. There is 24 hour armed security posted at the under cover carport and patrolling the area, whilst there is no crime in Clarens.
The unit is EXACTLY as advertised and the most superior unit available and at this price in Clarens. Nothing is broken at the unit and again there is a coffee maker and fridge excatly as advertised and nothing different to pictures advertised.
I can only think and understand that the municipal water issue for two days upset you very much which is perfectly understandable.
This chalet offers far more than all similar chalets for far less in Clarens. garden and views are also exactly as advertised.

Savoy
From
From R 1 890
per night (sleeps 5)
From
R 1 890
per night (sleeps 5)
Make a Booking
  • Capacity: 5 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 35 Larola Terraces, Larola Street, Clarens, 9707, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAf1c1db9786ba066975125038fbf543281580e3cf192f74c6782c31743c9e751cb3c688b396579e07971d58b69d211c83421a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 890 per night (sleeps 5) 31 5 1 4 35 Larola Terraces Larola Street 9707 Free State 021 201 8900 14:00-23:00 10:00 -28.518257033117 28.427836497553
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