Seasons Golf, Leisure and Spa
Review Summary
Heleen D - Sep 2024
Overall rating
Rustig.
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Restful.
We slept very well, except that the shower outlet does not work well. Everything ran into the room and not down the drain.
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Seasons Golf, Leisure and Spa 's response
Dankie vir die terugvoer! Ons is bly om te hoor dat u lekker geslaap het. Ons waardeer dat u die probleem met die geriewe gemeld het en sal dit in ag neem om dit te verbeter. Ons hoop om u weer in die toekoms te verwelkom!
Nozinhle D - Jul 2024
Overall rating
It was really great.
Seasons Golf, Leisure and Spa 's response
Dear Nozinhle, Thank you for your wonderful feedback! We're delighted you enjoyed your stay and that our friendly staff and restaurant food added to your positive experience. We strive to create memorable stays, and it's rewarding to know that you found your solo vacation with us worthwhile. We appreciate your recommendation and look forward to welcoming you back for another great experience! Warm regards,
Lucelle H - Mar 2024
Overall rating
We had an awesome, relaxing, perfect weekend at the accommodation. Great.
Seasons Golf, Leisure and Spa 's response
Dear Guest,
Thank you for your prompt response.
I'm glad to hear that you found our response amazing, although I understand your feedback about its brevity. Your comments are valuable to us, and we aim to provide thorough and comprehensive responses to all feedback.
If there are any specific aspects you would like us to address or if you have any further questions or concerns, please feel free to let us know. We are here to assist you and ensure your satisfaction.
Thank you again for taking the time to share your thoughts with us. We look forward to hearing from you.
Best regards,
Sharon
L. K - Feb 2024
Overall rating
Enjoyable.
Seasons Golf, Leisure and Spa 's response
Dear guest,
We're thrilled to hear that your stay was memorable and that you had a fun time with us! Thank you for choosing our hotel, and we hope to create many more memorable moments for you in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Looking forward to welcoming you back soon!
Warm regards,
Sharon
Johnny N - Dec 2024
Overall rating
Will prefer 2EAF in the sequel.
T. T - Jun 2024
Overall rating
We had a pleasant stay.
Seasons Golf, Leisure and Spa 's response
We appreciate your feedback! It’s great to hear you had a pleasant stay. Thank you for your comments on housekeeping and restaurant service; we’ll use them to make improvements. We look forward to welcoming you back for an even better visit!
Mariette F - Feb 2024
Overall rating
Kos was fantasties en verblyf was baie rustig.
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Food was fantastic and accommodation was very peaceful.
Stay was very nice.
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Seasons Golf, Leisure and Spa 's response
Dear guest,
We're delighted to hear that you enjoyed your stay.
Best regards,
Sharon
Johnny N - Nov 2024
Overall rating
Kon privaat kuier op die stoep en aand geniet.
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Was able to enjoy a private visit on the stoep and evening.
Unfortunately arrived in the middle of a storm so everything was soaking wet. Can definitely recommend through mats. Other than that it was a good experience.
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Anonymous Guest - Nov 2024
Overall rating
Ayanda M - Apr 2024
Overall rating
Comfortable.
Seasons Golf, Leisure and Spa 's response
Dear Ayanda Madabane,
Thank you for taking the time to share your feedback with us online.
We sincerely apologise for the disappointing experience you encountered with our restaurant service. Your feedback is invaluable to us as we continually strive to improve the quality of our service and guest experience.
We regret that you had to wait for more than 30 minutes to receive assistance from a waiter with the menu. Please rest assured that we take your comments seriously, and we will address this issue with our restaurant team to ensure that such delays do not occur in the future.
We appreciate your patronage and hope that you will consider giving us another opportunity to provide you with the excellent service and dining experience you deserve.
Warm regards,
Sharon
Adilia D - Mar 2024
Overall rating
We loved our weekend. The resort has a lot to offer to keep everyone happy.
Seasons Golf, Leisure and Spa 's response
Dear Adilia,
Thank you for sharing your feedback regarding your recent stay in Unit 12. We're glad to hear that you found the layout of the unit to be very good and spacious. We appreciate your insights regarding maintenance, cleanliness, and the grass condition around the pool area. Your comments are valuable to us as we continuously strive to enhance the guest experience. We hope to have the opportunity to welcome you back in the future for another pleasant stay.
Best regards,
Sharon
Elaine B - Sep 2024
Overall rating
Good.
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback. We understand that your experience did not meet your expectations due to the facilities issue and the later-than-expected check-in time. We truly appreciate your input, and we’re committed to making improvements for a better experience in the future. We hope to welcome you back soon for a stay that fully meets your expectations!
Anonymous Guest - Mar 2024
Overall rating
Clean nice and tidy.
The place was good and there is a lot to do at Seasons. But they fail to replace our towels as well as the toilet paper. Other than that it is very good. The swimming pool at the unit was a nice surprise.
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Palesa K - Feb 2024
Overall rating
Hated alarm testing done at 2am till 5am Sunday, load shedding, no WiFi.
Seasons Golf, Leisure and Spa 's response
Dear guest,
We are sorry to hear that your experience was not as hoped. We take your feedback seriously and will do our best to improve. We hope you will give us another chance to welcome you in the future.
Regards,
Sharon
Susan A - Feb 2024
Overall rating
Nie te sleg nie.
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Not too bad.
Reception staff were very friendly. The room was neat, just a pity we didn't have towels the first night. The guests next door were noisy until after 1am both nights we stayed over. Unfortunately the signal is very weak, we could not report it. The guests in the unit opposite us had 3 dogs that barked all the time. The lodge rooms are not private, will instead book other units in the future. Load shedding is unfortunately still a problem, inverters for the rooms or units would be nice to at least be able to charge a phone or blow hair. The staff at the breakfast restaurant were very friendly!
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Seasons Golf, Leisure and Spa 's response
Geachte gas,
Dankie vir jou terugvoer. Ons waardeer dit. Ons vra om verskoning vir die ongerief met die handdoeke en die lawaaierige gaste. Ons sal jou opmerkings oor die gebrek aan privaatheid in die lodge-kamers oorweeg vir toekomstige besprekings. Ons neem ook jou voorstel oor inverters vir die kamers vir foonlaai en haardroërs in ag. Ons is bly om te hoor dat jy 'n aangename ervaring gehad het met die personeel by die ontbytrestaurant.
Ons hoop om jou weer te verwelkom vir 'n verbeterde verblyf in die toekoms.
Groete,
Sharon
Ray B - Jul 2024
Overall rating
Not good.
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback! We offer WiFi in our public areas and appreciate your understanding. For future stays, please let our reception team know if you’d prefer not to be disturbed, and we’ll ensure your preferences are accommodated. We hope you enjoyed other aspects of your visit and look forward to welcoming you back!
Karen V - Jan 2024
Overall rating
Not great, will not recommend.
Seasons Golf, Leisure and Spa 's response
Dear Karen,
We appreciate your feedback and apologise for the disappointment you experienced during your stay. We'll address the issues you mentioned to improve our service. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Sharon
Kholofelo M - Jan 2024
Overall rating
Frustrating. Uncomfortable. Miserably bad. Bad network coverage.
Kallie P - Apr 2024
Overall rating
Never again.
Read moreSeasons Golf, Leisure and Spa 's response
Dear Kallie Paxton,
Thank you for taking the time to share your feedback regarding your recent stay at The Seasons.
We appreciate hearing from our guests, as it helps us to continually improve our services and facilities. We sincerely regret the issues you experienced during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of your expectations in several areas.
Rest assured, we take all guest feedback seriously and are actively addressing the concerns you've raised with our management team. We understand the importance of maintaining our accommodations and facilities to the highest standards, and we are committed to rectifying any issues promptly. We value your feedback as it allows us to identify areas for improvement and ensure that future guests have a more satisfactory experience.
Once again, we apologise for any inconvenience caused during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.
Warm regards,
Sharon
Kim M - Jun 2023
Overall rating
Ons het 'n wonderlike naweek gehad, diens was uitstekend en die plek is pragtig.
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We had a great weekend, service was excellent and the place is beautiful.
Service was excellent and the place is beautiful.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir die pragtige terugvoer! Ons is bly om te hoor dat julle 'n wonderlike naweek gehad het en dat die diens en plek vir julle uitstekend was. Ons sien uit daarna om julle weer te verwelkom!
Kgomotso S - Dec 2023
Overall rating
Awesome.
Seasons Golf, Leisure and Spa 's response
Dear Kgomotso Sekhu,
We are thrilled to hear that your experience was perfect! Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything specific that made your stay exceptional or if you have any additional comments, please feel free to share. We look forward to welcoming you back for another perfect experience in the future.
Best regards,
Sharon
Bernard M - Oct 2023
Overall rating
Beautiful location, pleasant and friendly staff.
Seasons Golf, Leisure and Spa 's response
Dear Bernard,
Thank you for your feedback. We're glad you found our rooms clean and enjoyed the food at our restaurant. Your suggestions for a bar fridge and expanded menu are appreciated. It's wonderful to hear your praise for our spa services and staff. We hope to welcome you back soon.
Best regards,
Sharon
Tamima M - Dec 2023
Overall rating
Great for families with young kids.
Seasons Golf, Leisure and Spa 's response
Dear Tamima,
Thank you for your feedback. We're glad you enjoyed your visit, especially with the kids. We apologise for the confusion regarding check-in times and we regret any inconvenience caused. Looking forward to welcoming you back soon.
Best regards,
Sharon
Lawrence B - Sep 2023
Overall rating
It was funtabulous.
Seasons Golf, Leisure and Spa 's response
Dear Guest,
Thank you for sharing your feedback with us. We appreciate your input.
We apologize for any inconvenience you may have faced during your stay. We understand the challenges related to the national power crisis, and we are continuously working to mitigate its impact on our guests.
Your comments are important, and we will use them to improve our services and facilities. We hope that despite these challenges, you were able to enjoy your time at our resort.
We value your patronage and look forward to the opportunity to welcome you back in the future.
Warm regards,
Sharon Hendricks
William M - Apr 2023
Overall rating
Good.
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback! We’re pleased to hear you had a good stay and appreciate your recommendation. We look forward to welcoming you and your friends back for another great visit!
Sandra V - Oct 2023
Overall rating
Netjiese verblyf, maar glad nie rustig nie.
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Neat accommodation, but not peaceful at all.
Although we had a nice stay, it was very noisy with very loud music and shouting from other guests that continued until midnight. The unit was not at all what we had booked. The pool water was very dirty.
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Seasons Golf, Leisure and Spa 's response
Geagte Gas,
Dankie vir u terugvoer. Ons is jammer om te hoor van die raserigheid en die toestand van die swembad tydens u verblyf. Dit is nie in ooreenstemming met ons standaarde nie. Ons sal hierdie kwessies aanspreek. Ons hoop om u weer te verwelkom vir 'n beter ervaring.
Vriendelike groete,
Sharon
Jacques S - Jul 2023
Overall rating
Baie lekker plek, maar verkeerde eenheid aan ons toegedien.
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Very nice place, but wrong unit assigned to us.
None of the beds had "fitted sheets" on them. Reported it twice.
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Seasons Golf, Leisure and Spa 's response
Geagte gas,
Baie dankie dat u tyd geneem het om 'n resensie oor ons oord te deel. Ons waardeer u insette en u eerlike terugvoer, want dit help ons om ons diens en geriewe voortdurend te verbeter.
Dit spyt ons om te hoor dat u onaangename ervarings tydens u verblyf gehad het. Ons streef daarna om 'n ontspanne en bevredigende omgewing te bied aan al ons gaste. Ons sal u kommentaar in ag neem en ondersoek instel om die probleme aan te spreek.
Ons waardeer u besoek aan ons oord en hoop dat u ons in die toekoms weer 'n kans sal gee om u beter van diens te wees. Dankie dat u ons gekies het.
Vriendelike Groete Sharon Hendricks
Bianca M - Aug 2023
Overall rating
It was horrible.
Seasons Golf, Leisure and Spa 's response
Dear Bianca,
We sincerely apologize for the inconvenience you experienced during your stay at our resort. We deeply regret that your sleep was disrupted by noise from other guests, and we understand the importance of a peaceful environment for a relaxing getaway. We take your feedback seriously and will be reviewing our policies and procedures to ensure such disturbances are minimized in the future.
We hope you will give us another opportunity to provide you with the exceptional experience you deserve during your next visit. Thank you for choosing our resort, and we look forward to welcoming you back soon.
Best Regards,
Sharon Hendricks
Divan V - Mar 2023
Overall rating
Lekker. Gholfbaan kort beleggers. Incheck-tyd was 16:00. Belaglike tyd.
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Nice. Golf course needs investors. Check in time was 4pm. Ridiculous time.
See stars.
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Seasons Golf, Leisure and Spa 's response
Dankie vir jou terugvoer! Ons is bly om te hoor jy het jou tyd op die golfbaan geniet. Jammer dat die incheck-tyd vir jou ongerieflik was; ons sal dit in ag neem. Ons hoop jy het die res van jou tyd geniet en sien uit daarna om jou weer te verwelkom!
Ofentse M - Jan 2023
Overall rating
I am disappointed.
Read moreSeasons Golf, Leisure and Spa 's response
Thank you for your feedback! We’ve made significant improvements since January 2023 and are committed to providing a better experience. We appreciate your input and hope you’ll consider visiting us again to see the positive changes for yourself. Looking forward to welcoming you back!
Thereza H - Nov 2023
Overall rating
Sien my nie weer nie.
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Don't see me again.
I just won't go there again. The house is awesome and the location is good, but having neighbors who play loud music all night and nothing is done about it, even if you try to call, no one answers the phone. It's not worth it at all. You pay dearly for the accommodation and they don't have a generator, which makes it a nightmare especially with our summer temperature and you can't turn on the air conditioner. Which is also bad, you can only clock in at 16:00 and then clock out again at 10:00 the next morning. So again one pays a lot of money for a very short period of time.
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Seasons Golf, Leisure and Spa 's response
Geagte gas,
Ons is jammer om te hoor van u teleurstellende ervaring, veral m.b.t. geluidsoorlas en ons diens. Ons neem u terugvoer ernstig en sal stappe doen om hierdie kwessies aan te spreek. Dankie vir u eerlike opinie, dit help ons om te verbeter.
Vriendelike groete,
Sharon
Lilian C - Aug 2023
Overall rating
Very very noisy.
Seasons Golf, Leisure and Spa 's response
Dear Lilian,
We sincerely apologize for the inconvenience you experienced during your stay at our resort. We deeply regret that your sleep was disrupted by noise from other guests, and we understand the importance of a peaceful environment for a relaxing getaway. We take your feedback seriously and will be reviewing our policies and procedures to ensure such disturbances are minimized in the future.
We hope you will give us another opportunity to provide you with the exceptional experience you deserve during your next visit. Thank you for choosing our resort, and we look forward to welcoming you back soon.
Best Regards,
Sharon Hendricks
Susan A - Oct 2023
Overall rating
Uitdagend.
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Challenging.
According to advertisement, check-in is 15:00, but we had to wait more than an hour for our villa's key, according to reception, check-in is only 16:00. After we had to call a 3rd time to have the safe fixed (each time they apparently send someone, but no one shows up) we only learned that the safe is no longer for guests to use. The towel rail was only fixed on the 2nd day of our stay. The cleaner couldn't help us with an ash drum black bag so we could replace it. No dish soap was available. Sliding doors cannot be locked properly, all are broken at the locks. In the kitchen drawers there were black mats under the knives etc. which gives off a horrible smell. The oven door cannot close properly, we could not use it. The restaurant had no chips. Cell phone signal is very weak, wifi reception is only available at reception. We did receive the best service at the golf club.
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Seasons Golf, Leisure and Spa 's response
Geagte Gas,
Dankie vir u terugvoer. Ons is jammer om te hoor van die uitdagings wat u ondervind het tydens u verblyf. Wees verseker dat ons die kwessies wat u genoem het, insluitend die inkloktyd, kluis, handdoekreling, en fasiliteite in u villa, ernstig opneem en reeds aandag gee om dit reg te stel.
Ons is bly dat u die diens by die gholfklub geniet het en ons waardeer u eerlike terugvoer, aangesien dit ons help om te verbeter.
Ons hoop om u weer te verwelkom en u 'n beter ervaring te bied.
Vriendelike groete,
Sharon
Priyashnie K - Mar 2023
Overall rating
Utterly disappointing, looked nothing like the pictures.
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback. We’ve made significant improvements since March 2023 and are excited to offer a better experience. We hope you’ll consider visiting us again to see the positive changes for yourself. Looking forward to welcoming you back!
Crissie P - Dec 2023
Overall rating
Uiters teleurgesteld.
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Extremely disappointed.
We arranged early (about a week earlier) to check in at 2.30pm, 30 mins earlier than per the booking. Unfortunately we hit traffic and didn't arrive until 3:30pm. Upon arrival and after all the paperwork was completed, we were told we would have to wait 20 minutes because the accommodation was still not ready. Extremely disappointed as we are traveling with babies. Upon arrival at the unit, we are told that there are no towels, and they will be delivered shortly. No towels delivered the first day. No black bags in the one tiny bin. Some rooms have hand cream, but no soap or hand wash. We called the reception, but only promises. No response. The next day with the cleaners we also asked. But only bad attitude and inappropriate manners were received. We called the reception again. No response. After 3 calls and 2 visits (over a 5 hour period) to the reception, towels were delivered. But still no black bags or toilet accessories - apparently they are out of stock. What's weak is that some rooms had it, logo and all, but others didn't. Two bars of soap were later delivered. Again with extremely inappropriate attitudes. Two out of the four rooms could not lock doors to the inside or outside. Will never recommend them because of the attitude and service. Although the apartment was nice (but didn't have enough cutlery and glasses) and we were able to have a nice and private visit, I would never recommend them! Extremely disappointed for the price we paid!
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Seasons Golf, Leisure and Spa 's response
Geagte Crissie,
Dankie dat u die tyd geneem het om u ervaring by ons oord met ons te deel. Ons is opreg jammer om te verneem van die uitdagings wat u ondervind het tydens u verblyf, veral m.b.t. die onvoldoende geriewe en die teleurstellende diens wat u ontvang het. Dit is vir ons belangrik dat elke gas 'n gemaklike en aangename verblyf ervaar, en dit is duidelik dat ons hierin gefaal het.
U terugvoer is waardevol en ons sal die kwessies wat u uitgewys het, ondersoek en aanspreek om seker te maak dat soortgelyke situasies nie weer voorkom nie. Ons streef daarna om 'n hoë standaard van diens en geriewe te bied en ons neem u opmerkings ernstig op.
Weereens, ons vra om verskoning vir enige ongerief wat u ervaar het en waardeer u eerlike terugvoer. Ons hoop dat ons die geleentheid sal hê om in die toekoms u vertroue in ons diens en fasiliteite te herstel.
Vriendelike groete,
Sharon
Sherene N - Dec 2023
Overall rating
Unhygienic and dirty.
Read moreSeasons Golf, Leisure and Spa 's response
Dear Sherene Nel,
Thank you for sharing your feedback regarding your recent stay. We deeply regret the issues you faced, both in your accommodation and with our resort facilities.
Please know that this falls short of the high standards we set for ourselves. We are taking your feedback seriously and are already reviewing our housekeeping and maintenance protocols to ensure thoroughness in our guest accommodations. We are also addressing the concerns raised about your appointment and our guest service, as providing courteous and respectful service is a priority for us.
We understand your disappointment and the effect this has had on your view of our resort. While we are saddened to hear you might not return, we would welcome the opportunity to offer you the experience you deserve, should you choose to visit us again.
For any further discussion or concerns, please don't hesitate to contact us directly.
Warm regards,
Sharon
Sarita O - Sep 2023
Overall rating
Teleurstellend, ongeorganiseerde oord.
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Disappointing, disorganized resort.
From our arrival, check-in time is 15h00, we could only check in after 16h00 because chalet was not ready, spa is disorganized, nothing goes as booked, people are shouting, shouting, laughing and talking with loud music all weekend. There is no peace after 22h00 in the evening. Music plays non-stop morning till night, security has no control over people. Chalet is dirty. Table in living room was broken.
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Seasons Golf, Leisure and Spa 's response
Geagte gas,
Ons vra om verskoning vir die ongerief tydens u verblyf. Ons sal ons diens en sekuriteitsmaatreëls verbeter om 'n aangenamer ervaring in die toekoms te verseker.
Dankie vir u eerlikheid. Ons sien uit na 'n verbeterde besoek in die nabye toekoms.
Vriendelike groete, Sharon Hendricks.
Margo R - Jan 2023
Overall rating
Overrated and overpriced!
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback! We’re glad to hear from you and want to let you know that we’ve made significant improvements since January 2023. We hope you’ll consider visiting us again to experience the positive changes we’ve made. Looking forward to the opportunity to welcome you back!
Ryno S - Aug 2022
Overall rating
Fantasties geleë, en pragtig skoon.
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Fantastic location, and beautifully clean.
Friendly people, beautiful rooms with a very nice view.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons is bly om te hoor dat jy die ligging, skoonheid en vriendelike mense waardeer het. Dit is wonderlik om te weet dat jy die kamers en uitsig geniet het. Ons sien uit daarna om jou weer te verwelkom!
Jaco B - Oct 2022
Overall rating
Baie rustige atmosfeer.
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Very peaceful atmosphere.
Friendly service and very helpful staff. We had a great time and beautiful sunset and view.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons is verheug om te hoor dat jy die rustige atmosfeer, vriendelike diens en pragtige sonondergang geniet het. Ons hoop om jou weer te verwelkom vir 'n nog beter ervaring!
Ngwanatema M - Jan 2022
Overall rating
Beautiful and peaceful stay.
Seasons Golf, Leisure and Spa 's response
Thank you for your wonderful review! We’re delighted to hear you enjoyed a beautiful and peaceful stay. We can’t wait to welcome you back for another great experience!
Carika M - May 2022
Overall rating
Nice.
Seasons Golf, Leisure and Spa 's response
Thank you so much for your feedback and for staying with us again! We’re thrilled to hear you had a nice stay overall. Since your last visit, we’ve made some great improvements to enhance our guests' comfort and convenience. We look forward to welcoming you back and providing you with an even better experience next time!
Anonymous Guest - Nov 2022
Overall rating
Charlotte S - Oct 2021
Overall rating
It was a relaxing time. We will be going back there again soon.
Seasons Golf, Leisure and Spa 's response
We're thrilled to hear you had a relaxing time and found the place beautiful and serene! We look forward to welcoming you back soon for another wonderful stay.
Lillian K - Sep 2021
Overall rating
Our stay was peaceful and enjoyable.
Seasons Golf, Leisure and Spa 's response
We're delighted to hear that you found our place beautiful and tranquil! It's wonderful to know your stay was both peaceful and enjoyable. We look forward to welcoming you back for another relaxing visit!
Thandiwe M - Jun 2021
Overall rating
Beautiful place it was, can I book it every month! Thank you Seasons Golf, Leisure and Spa for the making us feel at home.
Seasons Golf, Leisure and Spa 's response
We're thrilled to hear you had an amazing time and felt at home! We'd love to welcome you back every month if you choose! Thank you for your kind words, and we look forward to seeing you again soon at Seasons Golf, Leisure and Spa.
Shaun E - Nov 2021
Overall rating
Baie lekker.
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Very nice.
Upon arrival there was no pillowcase, no bath towels, waiting an hour for housekeeping to help us.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons waardeer jou positiewe kommentaar en is bly om te hoor dat jy die verblyf geniet het. Ons het sedertdien verskeie verbeterings aangebring en sien uit daarna om jou weer te verwelkom vir 'n nog beter ervaring!
Renette S - Nov 2021
Overall rating
Ons bly altyd baie lekker daar.
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We always have a great time there.
Except this time we could see our place needs some tlc. The blinds were all broken and the 1 aircon wouldn't turn on. The chairs are also broken, but the place is very cute and located in a nice place. we really enjoyed the night, but on sunday morning there was a person opposite us who made music for the whole lodge from 6 o'clock in the morning.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir die terugvoer! Ons is bly om te hoor dat jy die ligging en atmosfeer geniet het. Ons werk voortdurend aan die verbetering van ons fasiliteite en hoop om jou weer te verwelkom vir 'n rustige oorslaap.
Gopolang S - Nov 2021
Overall rating
Awesome stay.
Seasons Golf, Leisure and Spa 's response
We’re thrilled to hear you had a wonderful time! Thank you for your positive feedback. We look forward to welcoming you back for another awesome stay!
Eswee K - Oct 2021
Overall rating
The stay is nice and clean.
Seasons Golf, Leisure and Spa 's response
We're delighted to hear you enjoyed the nice and clean rooms and found our location convenient! Since November 2021, we've made several improvements to our spa and restaurant services. We hope to welcome you back soon and provide an even better experience!
Andries O - Apr 2021
Overall rating
Spa-dienste was baie goed. Akkommodasie was ok, maar sal graag wou sien dat hulle wynglase in die kamers het. Ook dat ons ontbyt kon ingesluit toe ons geboek het.
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Spa services were very good. Accomodation was ok but would like to see them have wine glasses in the rooms. Also that we could include breakfast when we booked.
There were no wine glasses in the rooms, nor did we have an option to book breakfast as part of the accommodation. Especially since it was not a self-catering unit.
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Seasons Golf, Leisure and Spa 's response
Dankie vir jou terugvoer! Dit is wonderlik om te hoor dat jy die spa-dienste geniet het. Ons waardeer jou voorstelle en sal dit in ag neem. Ons hoop om jou weer te verwelkom en jou 'n nog beter ervaring te bied!
Bonita H - Dec 2021
Overall rating
Gerieflik maar kan verbeter.
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Comfortable but could improve.
We had a nice stay and the resort has good facilities. The unit we stayed in was not that well equipped. For example, there were no pans, oven mitts, candles (the power was off) or decent dish towels. The shower drain was blocked and there were only 2 towels put out for the 2 lower double bedrooms. The security of the resort can be improved, anyone can gain access by saying they are going to a restaurant or spa.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons waardeer jou positiewe kommentaar en is bly om te hoor dat jy die fasiliteite geniet het. Ons het sindsdien aan verskeie verbeterings gewerk en sal jou voorstelle in ag neem om ons akkommodasie en sekuriteit verder te verbeter. Ons sien uit daarna om jou weer te verwelkom vir 'n nog beter ervaring!
Sinclair L - Oct 2021
Overall rating
It was okay, nothing to brag about.
Seasons Golf, Leisure and Spa 's response
Thank you for sharing your thoughts. We’re pleased you found the room satisfactory. Since October 2021, we’ve made several improvements and are committed to enhancing our guests' experiences. We hope to have the opportunity to welcome you back soon!
Annemarie E - Apr 2021
Overall rating
Oord se ontspanningsarea was goed, maar verblyf glad nie so goed.
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Resort recreation area was good, but accommodation not so good at all.
The website's service was great, but the cottage was in dire need of renovation. Cupboards full of mould, broken furniture etc.
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Seasons Golf, Leisure and Spa 's response
Dankie vir jou terugvoer. Ons is bly om te hoor dat jy die ontspanningsarea geniet het. Sedert jou besoek het ons belangrike opgraderings gemaak om die verblyf te verbeter. Ons hoop om jou weer te verwelkom en jou 'n beter ervaring te bied.
Shirlanie K - Dec 2021
Overall rating
Aaklig, mors van tyd en geld.
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Awful, waste of time and money.
The manager at reception is disabled. We were told that check-in time was 15:00 and it wasn't until 16:00, she chased us away and told us to come back at 16:00 instead of telling us about their facilities that we could occupy ourselves with until we room was right. The same female driver did not have her mask on. They couldn't find our reservation and it was under my name the whole time, it made us feel like we didn't have a reservation. When we went back at 10 before 4 to get our room key the key was gone and when they found it there were no pillowcases and for that we had to wait in front, again they were incompetent, the manager ignored us. We were only able to get into our room just before 5 and could only swim for a short while before it got dark. We went to eat at the restaurant next to reception that evening and it was just me and my husband and one other couple, we waited 45 minutes for our food and when it arrived it was wrong again, their card machine didn't work for the 3rd time this same day even though they say they are cashless at reception. The scooters which are not part of the place were the only activity we enjoyed. The bathroom shower head is full of limescale and only a few drops come out so I couldn't wash my hair and had to take a bath. There was hair in the bathroom and oil stains on the bed and sticky marks on the bedside table and the other one was stained, the kettle was dirty and the lamps full of dust. We were told that there was a parking space for us right in front of the place, when we came back from the restaurant in the evening there were 2 other cars fighting over this parking space, we then went to the reception where told us sorry and that we had to find another parking place, we had to park quite far from our accommodation and walk there. There were people with coolers at the pool area and there is a sign on it saying no food or soft drinks may be taken in, when we pointed this out to one of the staff members they told us that we are not allowed to bring our cooler and have to buy from the small eatery by the pool. If the manager had treated us better we probably looked past all these things and enjoyed our break, we went home after one day because we didn't want to stay there any longer. We are now still waiting for a refund and further feedback from the website.
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Seasons Golf, Leisure and Spa 's response
Thank you so much for your feedback and for staying with us again! We’re thrilled to hear you had a nice stay overall. Since your last visit, we’ve made some great improvements to enhance our guests' comfort and convenience. We look forward to welcoming you back and providing you with an even better experience next time!
Werner D - Apr 2021
Overall rating
Bojanala omgewing bied baie aan toeriste, maar verblyf by Seasons het nie aan verwagting voldoen nie.
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Bojanala area offers a lot to tourists, but accommodation at Seasons did not meet expectations.
Insufficient parking (one parking area) for a unit with 6 adults. Poor service from the cleaning staff. No feedback from management regarding things brought to their attention.
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Seasons Golf, Leisure and Spa 's response
Dankie vir jou terugvoer. Ons waardeer jou opmerkings en is bly dat jy die Bojanala omgewing waardeer. Sedert jou besoek het ons verbeterings aangebring en werk ons hard om aan gaste se verwagtinge te voldoen. Ons hoop om jou weer te verwelkom en 'n beter ervaring te bied.
Yvette G - Nov 2021
Overall rating
I was very disappointed by poor customer care
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback. We’re pleased to hear you took the time to share your experience. We’ve made notable enhancements in our customer care and responsiveness since then. We look forward to welcoming you back and offering you a more enjoyable stay!
Vania V - Dec 2021
Overall rating
This was the worst amount of money I ever lost! Terrible place.
Read moreSeasons Golf, Leisure and Spa 's response
Thank you so much for your feedback and for staying with us again! We’re thrilled to hear you had a nice stay overall. Since your last visit, we’ve made some great improvements to enhance our guests' comfort and convenience. We look forward to welcoming you back and providing you with an even better experience next time!
Jennifer B - Aug 2020
Overall rating
Short and sweet.
Read moreSeasons Golf, Leisure and Spa 's response
Thank you for your feedback! We’ve made several updates since August 2020 and are committed to continuous improvement. We hope to welcome you back soon to experience the positive changes.
Anonymous Guest - Aug 2020
Overall rating
George N - Jan 2020
Overall rating
Parking problem for big cars.
Seasons Golf, Leisure and Spa 's response
Thank you for your feedback! We’re glad you shared your experience, and we’ve made improvements since your visit. We hope to welcome you back soon to enjoy our enhanced facilities.
Angelique C - Sep 2019
Overall rating
Great service and beautiful place.
Seasons Golf, Leisure and Spa 's response
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the service, food, and overall experience. We're delighted that everything was to your liking and look forward to welcoming you back for another great stay!
Louise P - Sep 2019
Overall rating
Environment is lovely, relaxing, clean.
Seasons Golf, Leisure and Spa 's response
Thank you for providing us with your feedback regarding your stay. We do hope you break your rule and visit us again in the near future.
Reg C - Nov 2019
Overall rating
Please just check when you book on the website.
Seasons Golf, Leisure and Spa 's response
Good day Reg,
Thank you for providing us with feedback regarding your stay.
Kgopotsho M - Nov 2019
Overall rating
Peaceful and serene.
Seasons Golf, Leisure and Spa 's response
Thank you for providing us with feedback regarding your stay. We look forward to your next visit with us.
Ruan J - Oct 2019
Overall rating
Seasons oorskry verwagtinge.
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Seasons exceed expectations.
We really enjoyed ourselves at the resort. It really is a very neat place from the accommodation to the swimming area.
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Seasons Golf, Leisure and Spa 's response
Thank you for providing us with feedback regarding your stay. We look forward to welcoming you back in the near future.
Chelsye B - Dec 2019
Overall rating
Beautiful.
Seasons Golf, Leisure and Spa 's response
Thank you for your lovely feedback! We're delighted to hear that you found our place beautiful and peaceful. We look forward to welcoming you back for another serene stay!
Manku A - May 2019
Overall rating
The check-in time is too late.
Seasons Golf, Leisure and Spa 's response
Thank you for sharing your feedback! We understand your concerns about the check-in and check-out times. While our standard check-in time is 4 PM and check-out is at 10 AM, we appreciate your input and will take it into consideration. We hope you enjoyed the other aspects of your stay and look forward to welcoming you back!
Laetitia R - Mar 2019
Overall rating
Aangename ervaring in 'n pragtige omgewing.
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Pleasant experience in a beautiful setting.
The residential units are very well equipped with everything that is needed. The resort offers many activities and the restaurant's meals are completely up to standard. The spa facilities are very good but unfortunately it is sometimes very noisy in the baths. We will definitely visit the place again.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons is bly om te hoor dat jy die omgewing, wooneenhede en restaurant waardeer het. Ons hoop om jou weer te verwelkom en jou volgende besoek net so aangenaam te maak.
Ilze K - Mar 2019
Overall rating
Nie wat ons verwag het nie.
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Not what we expected.
Photos and reality do not match, false expectation created. Restaurant food is really good but service is hopeless. Wait literally an hour for order/service. Obtaining further information about resort/how things work/where what is etc. impossible to obtain. Would not recommend "hotel", but self catering should be fun for a family/family. Cute water park/pools.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons waardeer jou opmerkings en is bly om te hoor dat jy die restaurantkos en waterpark geniet het. Sedert jou besoek het ons 'n paar veranderinge aangebring om die gaste-ervaring te verbeter. Ons hoop jy sal oorweeg om weer te kom en die verbeterings self te ervaar.
Zelma B - Feb 2019
Overall rating
Inligting word nie reg deurgegee nie.
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Information wasn't related correctly.
Nowhere has there been an option to discuss the kitchen area together. When we got there with all our kitchen stuff and meat and small child, it's just our room, no self-catering unit. Then we had to try to make a plan, luckily they could move us to one that is open to the kitchen area, but we share other 3 couples. We have to close our doors all the time and close the kitchen.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer. Ons is bly om te hoor dat ons jou kon help met 'n alternatief. Sedert Maart 2019 het ons veranderinge aangebring om die gaste-ervaring te verbeter. Ons hoop om jou weer te verwelkom en jou volgende besoek nog aangenamer te maak.
Zunthia R - Apr 2018
Overall rating
Fantastiese wegbreek in 'n pragtige omgewing!
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Fantastic getaway in a beautiful setting!
We were at home in the Premium Villa for 3 nights during a rugby tour that was presented in Brits. It was a great break from the city and the unit was absolutely fantastic - clean, tidy and well appointed. The resort itself has enough activities to keep the children sufficiently busy and the restaurant's food can definitely be recommended as well. Once again a fantastic break with LekkeSlaap!
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou wonderlike terugvoer! Ons is bly om te hoor dat jy die Premium Villa geniet het en dat die omgewing en aktiwiteite jou gesin besig gehou het. Dit is fantasties om te weet dat jy die restaurant se kos waardeer het en dat julle 'n wonderlike wegbreek gehad het. Ons sien uit daarna om jou weer te verwelkom!
Michelle S - Jul 2018
Overall rating
Great stay. Would definitely go back.
Seasons Golf, Leisure and Spa 's response
Thank you for taking the time to write your kind review. We look forward to having you enjoy your next stay with us soon.
Annalize A - Aug 2018
Overall rating
Lekker vir oornag.
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Nice for overnight.
Very nice surroundings and tranquility, spa was nice. Just a pity there was no parking for our car, there are 2 parkings for 4 units.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Sedert Augustus 2018 het ons baie verbeterings aangebring. Ons waardeer jou opmerking oor parkering en hoop dat jy ons weer sal besoek om die veranderinge self te sien. Ons sien uit daarna om jou weer te verwelkom!
Dewet S - Feb 2018
Overall rating
Baie gerieflik.
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Very convenient.
Beautiful setting and close to main areas.
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Seasons Golf, Leisure and Spa 's response
Baie dankie vir jou terugvoer! Ons is bly om te hoor dat jy die pragtige omgewing en gerief waardeer het. Ons hoop om jou weer te verwelkom en jou volgende besoek net so aangenaam te maak!
Sashmira B - Oct 2017
Overall rating
Was amazing and awesome pool area.
Seasons Golf, Leisure and Spa 's response
We’re thrilled to hear you had an amazing stay and enjoyed the pool area! Thank you for the great feedback, and we look forward to welcoming you back for more fantastic experiences!
Zander V - Jul 2017
Overall rating
Netjiese omgewing, net jammer vir die ander gaste wat lawaaierig was. Jammerte!
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Neat surroundings, just a pity for the other guests who were noisy. Pity!
Booking at LekkeSlaap was easy and would recommend. Children really enjoyed the environment. Despite the policy at Seasons about loud music and noise, the other guests were hopelessly too noisy, it also took quite a while to get them to calm down. If it wasn't for that we would definitely go again, but because of the other units that were so close we would rather look for a smaller place where people can wear them.
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Seasons Golf, Leisure and Spa 's response
Dear Zander,
Thank you for your valuable feedback. The resort would like to apologise once again on behalf of the other guests regarding the loud noise. They did indeed try the best that they could to get the guests to quieten down. We do hope that you will visit us again soon and receive our warm welcome.
Thank you,
Seasons Golf, Leisure and Spa
- Capacity: 32 people
- All ages welcome
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Check-in: 15:00 to 18:00
Check-out: 10:00 - Address: Portion 116 Farm Hartbeesfontein 445JQ, Seasons Eco Estate, Old Rustenburg Road, 10 km outside of Brits, 0250, North West