Seaview Manor Exquisite B&B
Review Summary
Zonisela David M - Jul 2023
Overall rating
Pleasant. Professional. Neat. Warm and Spacious.
Urbanus D - Aug 2024
Overall rating
Great.
Elize K - Aug 2023
Overall rating
Gasvry, aangenaam en hartlik. Regtig lekker.
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Hospitable, pleasant and warm. Really nice.
Nothing more to say, it was excellent. Would love to stay there again.
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Miriam O - Dec 2024
Overall rating
Geen klagtes nie. Gekry wat ons gesoek het.
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No complaints. Got what we were looking for.
Yes, was very pleasant.
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Celine D - Dec 2022
Overall rating
Unique, comfortable, home away from home.
Adriaan O - Oct 2022
Overall rating
Baie mooi uitsig. Vriendelike personeel.
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Very nice view. Friendly staff.
Very nice breakfast. You can choose what you want. Really very good value for money.
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Chante C - Jun 2021
Overall rating
Friendly staff, and covid complaint.
Maria M - Oct 2020
Overall rating
Amazing holiday
Jacobus M - Oct 2020
Overall rating
Baie skoon en netjies. Veilige pragtige uitsig baie still en rustig.
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Very clean and tidy. Safe beautiful view very quiet and peaceful.
The accommodation in Umhlanga is of good quality and affordable. I believe there is room for more accommodation.
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Lezel G - Jan 2020
Overall rating
Die gastehuis moet weer vir 'n stergradering gaan.
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The guesthouse should go for a star rating again.
If it wants a 5 star-rating like at present, a guest should be able to expect the next. A small (tabletop) fridge in each room and not a cool bag on offer. Maybe a cold welcome drink/coffee on-the-go? Umbrellas for coolness at the pool. Ice/water available 24/7 especially in Natal's warm tropical climate.
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Seaview Manor Exquisite B&B 's response
Dear Lezel
Thank you for taking the time to review your recent stay with us. Your feedback is extremely important to us as we consistently strive to ensure that all our guests have an enjoyable and pleasant stay. We apologize that you did not enjoy your stay with us in its entirety as at no time during your stay did we feel you were unhappy with our service or facilities. As this is the first time we have received complaints of this nature I will try and address them as best I can. Please note we are graded as a four star with the AA and not a Five star as are all the upmarket establishments in our area and which is reflected in the rates charged. We appologise with regards to the fridge in the one room, the cooler box was a tempory measure but we did move you to a room that had a fridge. All our rooms are equipped with a bar fridge and we do have umbrellas that a guest can request at any time if we were aware that you needed an umbrella we would have gladly provided you with one. I am somewhat taken back by this poor review as we went out of our way to assist you. We repaired the scratch on your hired car at our own expense even though it was your negligence and we did not even ask you to repair the wall that was damaged in the process that you did not even apologise for. After having received the wonderful gift you gave me on checking-out which I truly appreciated and did expect and followed it up with a very grateful SMS I was rather confused that you would rate our customer service as 3 out of five. I honestly feel that all of our previous reviews on this website reflect our constant endeavour to provide the highest level of service, as we did with you.
Vicky D - Oct 2019
Overall rating
A very convenient location and excellent breakfast. The rooms are spacious, clean and luxurious.
Johan B - Aug 2019
Overall rating
Great experience, beautiful view, calm and tranquil.
Ruan K - Aug 2019
Overall rating
Absoluut rustig en kalm, tuis weg van die huis.
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Absolutely peaceful and calm, home away from home.
Upon entering the room I immediately felt good. The room was clean, tidy and on the side, and immediately gave me the feeling of comfort.
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Kathryn M - Jul 2019
Overall rating
Beautiful accommodation - lovely area and very friendly people.
Heidi M - Apr 2019
Overall rating
Zeer goed.
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Very good.
Very good reception, the most expensive guesthouse of our trip, well worth the effort to get there anyway in front of the upper classes of the population.
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Adriaan E - Jun 2019
Overall rating
Baie vriendelike diens en gasvryheid.
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Very friendly service and hospitality.
Good place and value for money. Friendly service. Would be good if they could look to get a microwave oven per unit to warm up food, but otherwise a pleasant stay.
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Roelf C - Feb 2019
Overall rating
Baie lekker, netjies, rustig, skoon, veilig, gemaklik, vriendelik en hulpvaardig.
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Very nice, neat, tranquil, clean, safe, convenient, friendly and helpful.
See stars.
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Chante C - Sep 2018
Overall rating
Vriendelike personeel, baie netjies en wonderlike kos.
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Friendly staff, very neat and wonderful food.
The staff was very friendly and helpful. Food is delicious and the rooms were neat.
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Morne S - Sep 2018
Overall rating
Rustige en netjies.
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Relaxing and neat.
Seaview Manor is definitely worthwhile staying there. The view is pretty, the rooms are neat and the breakfast was very nice. The owner is also very friendly and a pleasure to chat to.
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Ella K - Nov 2018
Overall rating
Excellent clean rooms with very nice breakfast served.
Eula B - Jan 2015
Overall rating
Seaview Manor is a place to recommend
- Capacity: 2 people
- No children under 14
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 5 Emin Terrace, La Lucia, Durban, 4051, KwaZulu-Natal