Shangri-La Country Hotel & Spa

Place is cool and nice, food is excellent and good customer care.

We still need some playing equipment and extra swimming pools, game drives and braai areas.

Not too bad.

Nice, friendly staff. Unit requires general maintenance. The plug was broken and hazardous. The toilet leaked, and the bedside drawer was broken. The food was great.

Die ontvangslokaal is baie mooi, maar die res van die hotel en kamers moet opgegradeer word.

Die tuine en kamers is nie op standaard nie en kort aandag.

Bespreking wat op 28/3/2023 gemaak is was nie op hulle boeke nie.

Was baie teleurgesteld, die staande water in damme het baie gestink en meubels in kamer was stukkend. Badkamerdeur kon nie toemaak nie. My bespreking wat ek al die 28ste Maart gemaak het was nie op hulle boeke nie en ek het soos 'n gek gevoel. Moes meer as 'n halfuur wag vir hulle om dit op te spoor na 'n 300 km rit daarheen. Regtig baie ontevrede met die diens.

Oortref verwagtinge.

Wonderlike plekkie in die natuur.

Quiet and relaxing.

Very quiet and relaxing. Great food. The room we were placed in was very old and did not feel clean. Can really do with an upgrade.

Kamers skoon en netjies maar badkamer defnitief nie 4 ster nie. Kamer is baie donker en ligte baie swak.

Het baie gesukkel om klaar te kry die oggend omdat ons niks kon sien nie. Ligte in kamer uiters swak. Badkamer skoon maar definitief nie 4 ster werd nie! Ons het die buffet ete gekies vir aandete omdat dit redelik uit die dorp is en dit was uiters swak! R165 per kop betaal vir pap, sous, varkwors, droë stukkie hoender en taai chuck wat gebraai was! Al positief daar uit was dat die pap en sous baie lekker was en die kelner kry 'n 5 ster!

Teleurgesteld in die kamer, nr 21.

Area by swembad was vol rommel. Restaurant se aandete is nie goeie waarde vir geld nie. Personneel is aangenaam. Lugversorger het verskriklik geraas gemaak, miere op die bed elke aand en terwyl ons geslaap het. Nie 4 ster nie.

Teleurgesteld. Swak diens.

Met aankoms 15 min gewag vir iemand by ontvangs. Moes vir ander kamer vra omdat die bad se emalje begin opdop. Aandete het hulle nie beesstertpot soos op A-la-Carte menu beskikbaar gehad nie. Bed en ontbyt was vooraf betaal. Eerste ontbyt arriveer yskoud en gestolde vet op die bord. Mens kan dit nie eet nie. Volgende aandete eerder nie gewaag nie. Volgende ontbyt ook nie geneem nie. Onsmaaklike ervaring!

Netjies, ruim.

Pragtige plek met ruim kamers. Baie lekker ontbyt!

Heerlike ruim kamer

Silwerskoon, fantastiese ontbyt en vriendelike diens. Ons het heerlik gebly. Die plek is skoon en netjies met vriendelike en behulpsame personeel en die ontbyt was besonders.

On arrival the staff were welcoming.

Their meals are recommendable and tasty. Their courtesy is well appreciated. Really enjoyed my stay.

Gerieflike oornagverblyf.

Die eenheid waarin ons was, kan doen met 'n paar nuwe matrasse. Ontbyt was baie goed. Die tuine is pragtig.

Die personeel is baie vriendelik en hulpvaardig. Die ontbyt is gemiddeld.

Ek het die Executive suite gehad en daar is heelwat instandhouding wat gedoen kan word. Die een stoel in die ingang se bekleedsel is stukkend - die teëls in die stort en grout het aandag nodig. Die wasbak waar dit teen die muur kom het beslis ook aandag nodig. Die matte het kolle op.

If it weren't for the very friendly, professional staff, this hotel would be very unpleasant considering it is rated as a 4 star hotel.

The hotel has a lot of potential, but unfortunately in some areas it is rather dilapidated. Most things in our room could have just been cleaned with a feather duster, water and soap. It is quite disturbing to have to stir my coffee in my room with a plastic spoon, seeing that it is rated as a 4 star hotel. The staff were exceptionally helpful and friendly. The restaurant was very overpriced, but the delicious breakfast was very good value for money.

Oorslaap.

Een aand oorgeslaap, die kos wat in die restaurant bedien word is regtig baie goed. Die eienaar is fenomenaal met sy kliëntediens.

Agteruitgang.

Moes eens op 'n tyd 'n paradys gewees het, maar het ongelukkig baie verval.

Dit was baie teleurstellend! Kamer lyk glad nie soos op die fotos nie!

Die terrein was oral met rommel bestrooi. Die asbakkie op die stoep voor die kamer was vol sigaret stompies. Die kamer oor die algemeen was stowwerig en die bad was vuil. Die bed was baie ongemaklik en daai matras moes al 5 jaar terug vervang gewees het. Hulle sien my nie weer nie!

Baie rustig.

Ek het dit vreeslik geniet. Die rustigheid en tranquility. Kamer was baie mooi en die ontbyt vreeslik lekker. Die mense baie vriendelik. Sal plek definitief aanbeveel. Nogmaals baie dankie.

Heerlik, personeel baie behulpsaam.

Goed geleë, personeel baie vriendelik en behulpsaam. Sal enigetyd aanbeveel. Baie dankie.

Dit was ongelooflik mooi, rustig en perfek vir mense wat wegbreek van die stadslewe.

Dit was die perfekte wegbreekplek. Dis still, rustig en die reuk van vars lug 'n bonus! Die kliëntediens was tops, ons kelner vir die hele naweek was Andrew, hy was vriendelik, vinnig en Afrikaanssprekend. Al wat ek sou verkies het was 'n yskas in die kamer.

Lekker.

Dit is 'n mooi en lekker plek om te bly.

Gerieflik en mooi, met heerlike kos.

Dit is pragtig, ons is vriendelik en professioneel behandel, ontbyt was heerlik. Ons beplan om terug te kom.

Dit was regtig iets besonders.

Sal dit definifief aanbeveel en gaan weer daar oor bly. Rustig en lekker plek om te ontspan. Heerlike ontbyt.

Baie baie tevrede.

Baie dankie vir 'n heerlike kuier. Jul sal my weer sien. Hou so aan om goeie diens te lewer.

Lekker omgewing.

Het ‘n baie goeie nagrus gehad. Die natuurskoon is pragtig en baie rustig.

Was lekker, maar sal nie weer soontoe gaan nie.

Ons het 'n lekker kamer gehad, goeie uitsig, en goeie kos, ons handdoeke was nie 100% skoon nie, en daar was ou teesakkies in die ketel toe ons dit die volgende oggend wou gebruik.

Teleurstellende verblyf.

“Executive family room” was baie teleurstellend. Reg bokant die kombuis, ‘n shebeen en “veranda”. Musiek speel hard van 06:00-22:00. Kombuis begin 06:00 geraas maak. Matrasse deurgeslaap, geen badkamerkaste of slaapkamerkaste. Die spesifieke verblyf is beswaarlik 3 ster. Ons het nie die tweede aand oorgebly nie, eerder huistoe gegaan. Het dit onder bestuur se aandag gebring.

Gerieflike, bekostigbare verblyf, vriendelike personeel en heerlike ontbyt.

Ontbyt is besonder goed. Kamers is netjies en skoon, maar kort bietjie opnapping. Badkamers ongelukkig beknop en donker.

Net goed genoeg vir oornag.

Definitief nie 4-ster nie. Mat vuil met onaangename reuk in die kamer. Bed ingeduik. Badkamer donker en beknop. Beperkte DStv-kanale. Kort beslis opgradering. Ontbyt was goed.

Glad nie wat ons verwag het nie. Nie die plek vir ons nie.

Ons het in die aand aangekom. Die pad na ons kamer, parkering en paadjie om te loop na die kamer was alles pikdonker. Geen lig in sig. Ons het baie onveilig gevoel. Kamer was oortrek van muskiete. Toilet het gestink en gelek. Ons het 21:30 gebel vir kamerdiens (ons kon nie in die donker eetsaal toe loop nie, baie donker en onveilig). Daar is vir ons vertel dat ons nie kon bestel nie, want die kombuis maak 22:00 toe. Sonder aandete gaan slaap. Sal beslis nie weer daar oorslaap nie.

Over pricing of rooms.

I cannot believe that the room we stayed in was a 4 star room!

Die verblyf lyk glad nie soos die foto's nie.

Glad nie soos wat ek gedink het dit gaan wees nie.

Gemiddeld.

Die kamer was baie muwwerig ... dit het geruik asof die plek lank toe gestaan het, en dat daar 'n waterlek was. Daar was muskiete orals in die badkamer. As die mense langsaan stort dan hoor jy die suig van die drein in ons stort. Die ontbyt was lekker. Die spa is slegs een kamer en glad nie professioneel nie, die behandelings is ook heeltemal oorprys!

Definitief nie 4 sterre werd nie.

R900 per persoon per nag is buitensporig. Geen variasie op restaurant-spyskaart nie. Geen warm water in kamers nie. Baie ongeorganiseerd.

Stilte, rus en vrede, pragtige tuine. Aan te beveel!

Naby genoeg en ver genoeg van Gauteng - pragtige oord vir kopskoonmaak en lekker wegbreek vir 'n paar dae.

Rustige omgewing.

Ons het dit baie geniet. Die diens en die kos was baie goed. Dis 'n lekker plek om te ontspan.

Teleurstellend.

Die kamers was glad nie op standaard nie. Die meubels was stukkend en die matte in die kamer was vuil. Dit het die nag begin reën, ons badkamer was onder water as gevolg van 'n lek in die grasdak. Die hoofgebou en die sitkamer en restaurant was baie mooi, maar dit is meer gelyk aan 'n 4-ster, maar die res was maar bietjie grillerig.

Delicious food, clean accommodation and excellent service from staff members.

Loved the spacious gardens and the cosyness of the interior. Our only complaint would be the generator's noise which ran day and night and affected the quietness of our bedroom.

A beautiful peaceful place, country living with style.

We loved our stay, we were treated like celebrities. Thabo was so attentive, thank you. Ouma Emie had a challenge to get to the dining room through the disability entrance, it took her a hour to reach the door from the car. The next morning she has the sense to order in breakfast, but would have enjoyed being with myself and my brother. An idea would be to have two or three Golf cars for these people. We will come again and hope that we meet Thabo again. Thanks for a lovely time. Linda (Lynne) Adrian and Emmie Pieterse.

Great

Great.

'n Aangename verrassing!

Twee persone verdien spesiale komplimente: Jackson by ontvangs die Saterdag aand en Kate wat tafelbediening gedoen het by ontbyt. Jackson moet permanent op ontvangs wees - sy persoonlikheid is absoluut so uitnodigend, jy wil soontoe terug net om met hom te gesels. Kate was baie professioneel in haar optrede en sy verdien 'n bestuurspos in die spesifieke area.

Tropical scenery and a great Hotel

Just an hour and a half out of Johannesburg you will find this gem very close to Bela Bela. Fall in love with the decor and tropical feel of the garden and pool. You will be tempted to just relax and forget about everything. This is more of an adult breakaway as kids soon become restless. Fortunately very close to other family hot spots. Very beautiful wedding venue.

Die plek lyk mooi, maar kamers kort aandag.

Die plek het baie potensiaal.

Goed!

Sien die sterre hieronder.

Goed.

Sien die sterre hieronder.

Shangri La in die winter is koud. Veral die kamers en badkamers was vreeslik koud.

Die aandete-spyskaart was beperk (veral as jy 'n paar aande daar gaan oorbly) en die wynpryse buitensporig. Die personeel in die restaurant was baie vriendelik en behulpsaam.

Die personeel is uiters vriendelik en baie behulpsaam.

Wat 'n pragtige, rustige plek! Ons beplan om weer Shangri-La Country Hotel te besoek en oorweeg dit as onthaal venue vir ons troue in 2014. Die personeel is baie hulpvaardig en vriendelik. Die restaurant is uitstekend!

Staff were extremely polite and helpful as we arrived late - they went out of their way to assist

The fact that the staff were prepared to serve us a late meal in our room at no extra charge was amazing - the food was fantastic as well as your breakfast - serve all round was terrific - staff were polite and accommodating - the only issue was finding your establishment from Warmbaths we felt there was not enough signage.

Awesome Venue

Our one night stay-over was a pleasure. Would recommend them to family & friends.

Staff were very pleasant and helpful. We had a super time there. Definitely 5-star treatment

Every time a staff member walked passed they would ask if everything was still satisfactory. This was really a wonderful stay and would recommend it to anyone.

Het net 1 nag geslaap, vroeg gery, maar kinders het gebly en geniet.

Die eenheid waar ons gebly het, is lekker ruim. Sal seker een of ander tyd opgegradeer word. Die ontvangsarea is baie gesellig en ons hou van die oudhede en geskiedenis wat daar uitgestal word.

Very relaxing, food was delicious, staff are very friendly. Will be back

Was a very relaxed break. Food was delicious. Staff at reception and in restaurants and deck were very friendly.

Ietsie anders.

Dit was 'n absolute unieke ervaring. Die personeel het ons soos konings behandel!

A very pleasant place to start a tour of Limpopo Province.

Arrived in the dark, but once we found our rooms they were lovely. The staff were helpful.

Good

Very good service, nice location.

Beautiful surroundings and friendly service.

The rooms could have been better equipped - more towels, products, candles for the candle holders and someone to show you to your room especially when it's dark - we didn't have a torch and our outside light was not on, so we walked around looking for the room, but all in all we really enjoyed our stay (nice memories).

Omgewing maak groot bydrae tot die totale ervaring

Onderhoud kan opgeknap word in die kamers. Geraas in kroeg is steurend aangesien die atmosfeer in restaurant romanties is met rustige musiek.. Iets wat mense van die stad geniet en waardeer. Slaapkamers gerieflik en matrass is goeie gehalte. Algeheel n heerlike ondervinding..

Very peaceful and relaxing

My stay and Shangri-la was very relaxing . Staff are very friendly and helpful. Had a tragic moment at home whilst at Shangri-La the last night and must say that staff was very accommodating. Will definitely recommend to others.

Super Fantastic

Very friendly people all over, Joey went the extra mile for us and there were always fire in the fireplaces to provide atmosphere. Food was outstanding. Sad that pool was under repair. Would have been nice to sit next to pool with cocktails and appreciate the view. Keep up the good work!!!

We had a great time, very relaxing pleasant weekend

Great: Fairytale garden; exceptionally friendly polite helpful staff, for all the staff members we met. Lovely decor in public areas, very eclectic, not your usual boring hotel furnishings. Outstanding food, great service, a meal I ordered was not available; there was a huge wedding that day, the chef came to talk to me and prepared a special meal for me! The little welcome messages in the room are a nice touch. Enjoyed the monkeys and the cats in the garden. Nice area with lots of things to seen. Not so great: The rondavel we stayed in smelt strongly of damp / mildew. The bath looked like it had been re-enameled, and a layer was peeling off, the surface is very rough and gives the impression of not being clean, in my opinion it should be replaced. The rondavel had no privacy at all, we had to keep the curtains front and back closed, maybe a screen or lace curtains or blinds would help, with the curtains drawn it is very dark. Otherwise, a lovely stay.

Peaceful and quiet

Quiet and peaceful. Very friendly staff.

Well done and very laid back

I would most certainly recommend any one to give it a try as I have already told most of my friends and family about the Shangri La Country Hotel. It's the best accommodation I've been to in a very long time. Well done and keep up the good work and say thanks to your staff.

If you want to rest this is the place!

Very quit. Staff friendly and very helpful.Value for money.

Really relaxing and quite.

The place was beautiful and tranquil and the food was really good!

It is a very nice getaway place.

We had fun - kids enjoyed the pool and the interesting antiques. The staff was very helpful and friendly. The breakfast was incredible.

Overall stay was good. No hot water in the room on the morning of 3 April.

Once all renovations have been completed, it will be back to its former status.

My weekend get away was amazing

Shangri-la is the place to go if you need some peace and quiet. its truely amazing i really enjoyed my stay. everything was great the rooms are beautiful the food was great. And the pool is as good as it looks lol.