Shonalanga Lodge
Review Summary
Sybrandt G - Apr 2024
Overall rating
Mooi plek met baie bome en voëls en apies.
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Nice place with lots of trees and birds and monkeys.
Very nice stay there.
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Bianca S - Dec 2023
Overall rating
Modern and comfortable. Needs air conditioning.
Belinda V - Apr 2023
Overall rating
Netjies en skoon, ligging goed kan stap na al die eetplekke en winkels toe.
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Neat and clean, location good can walk to all the eateries and shops.
Our accommodation was in the basic room with a bathroom, very small "kitchenette" with kettle, small fridge, microwave and basic cutlery, TV and a fan. The room is clean and tidy and spacious enough for your luggage for a weekend. The staff is friendly and nimble. The parking area is just enough for your vehicle, if you bring a trailer or boat you may have to park outside. It was very convenient to be able to walk to all the eateries and shops as there is not always parking in town on weekends. We were very satisfied and would definitely recommend them.
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Francois L - Aug 2023
Overall rating
Uitstekende diens ontvang.
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Excellent service received.
My friend and I checked into Shonalanga Lodge. We immediately found out that a school group of about 40 children had arrived there. Shonalanga Lodge made the decision to move and upgrade us to Forest Lodge. It had been excellent. Beautiful room, clean and tidy and staff very friendly and helpful. Excellent customer service received from Shonalanga Lodge as well as Forest Lodge.
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Ettiene B - Dec 2023
Overall rating
Was okay, kon beter wees.
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Was okay, could be better.
Unit had no small stove for "self catering". I had to ask for spoons and the plates were dirty in the bottom of the cupboard. The drain was also clogged, especially when you take a shower, the water pools up. WiFi was incredibly slow. The first day I was told that the WiFi was down in town, but I was lied to. The WiFi is available, only in one place near the pool. This is what I found out on the second day from another lady who works there.
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Shonalanga Lodge 's response
Liewe Ettiene
Dankie dat jy die tyd geneem het om vir ons terugvoer te gee. Ons akkommodasie beskik oor 2-slaapkamer eenhede wat tenvolle selfsorg-eenhede is. Ons 1-slaapkamer eenhede is slegs semi-selfsorg en het geen stoof in die eenheid. Ons vra neederig om verskoning vir die probleem met die eetgerei en sal onmiddellik na die situasie kyk. Rakende die WiFi, ons het ongelukkig heelwat konneksieprobleme gedurende November en Desember ondervind. Telkom het fibre kabels in St Lucia kom installeer en dit het direk ons konneksies geaffekteer.
Ons vra om verskoning vir alle ongerief gedurende u verblyf.
Vriendelike groete
Shonalanga
Anonymous Guest - Dec 2023
Overall rating
Not pleasant at all.
Not one room at all was right above the washing area and all the smells were drawn into the room by the shower. Traveled back for 12 hours and couldn't sleep.
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Alec S - Dec 2022
Overall rating
Netjies, vriendelik, gerieflik en veilig.
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Neat, friendly, comfortable and safe.
The location is ideally located, walking distance to all restaurants and shops.
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Megan O - Jul 2022
Overall rating
Heerlike wegbreek.
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Great getaway.
The room was adequate for me and my husband. We didn't use the kitchen, were out in town most of the day and just had breakfast, lunch and dinner there. Was very satisfied with what was offered for the price we paid.
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Paige W - Jan 2022
Overall rating
We had a comfortable stay and the team at Shonalanga were great!
Marthie S - May 2022
Overall rating
Voldoen aan ons vereistes.
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Meet our requirements.
Within reach of everything in town.
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Anonymous Guest - Dec 2022
Overall rating
Nice.
Very nice holiday.
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Anonymous Guest - Mar 2022
Overall rating
Not what we expected based on what was advertised.
On the website we looked at and based on which we made our decision, the photos and the description indicated that it was a one bedroom unit with a kitchen. However, it is a single apartment with kitchen facilities tucked into the corner - very limited space to work with. I brought the fact up on Wednesday, under the auspices of Shonalanga's reception and the website's customer service. The original photos and description indicated it was a one bedroom unit with a kitchen and it was not. These are not all the photos as advertised. In general, the place was clean, but the fridge's freezer compartment was frozen over and looked like it hadn't been cleaned in months. There was also leftover barbecue meat in the fridge from previous guests. We decided to leave a day early.
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Yolande I - Dec 2022
Overall rating
Eenhede was nie baie skoon nie. Drain opgestoot in die stort.
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Units were not very clean. Drain pushed up in the shower.
It was not at all worth the price we paid. Unfortunately we had to ask them to come and remove the cobwebs. The drain backed up in the shower and they just said they couldn't do anything about it. We will not stay there again.
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Anonymous Guest - Nov 2022
Overall rating
Rooms not ready on time, very noisy in parking through the night.
Our room wasn't ready until 2.30pm. Vehicles park in parking all night and then they play music and socialize.
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Yvette F - Sep 2021
Overall rating
Baie netjies en skoon in middel van St Lucia.
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Very neat and clean in the middle of St Lucia.
Goodness at reception was very friendly. Room was clean and tidy every day when I come back from my day excursions. Towels and soaps are provided. The lodge is within walking distance of all the shops and restaurants.
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Gerda G - Jan 2021
Overall rating
Vriendelike staf, netjiese eenhede, naby alles.
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Friendly staff, neat units, close to everything.
The staff were friendly and helpful. The apartment was neat and it is within walking distance of everything.
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David F - Oct 2021
Overall rating
Ons het baie lekker gebly en goeie diens gekry.
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We had a great stay and received good service.
It's just some of the guests who made a lot of noise and the parking is too tight and a bit unsafe for the vehicles.
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Mercia V - Feb 2021
Overall rating
Relaxing.
Lizelle V - Jan 2020
Overall rating
Pragtige plek! Die staff is baie vriendelik en behulpsaam en baie sentraal geleë.
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Beautiful place! The staff is very friendly and helpful and very centrally located.
I would recommend the Lodge anytime.
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Thandeka Lungile M - Mar 2020
Overall rating
It's was nice staying at your apartment. Shops and restaurants are very good and nearby.
Awie L - Sep 2020
Overall rating
Clean and efficient staff, but not recommended for a quiet restful holiday experience.
Phillip H - May 2019
Overall rating
Baie lekker.
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Very nice.
Very nice. One of the best places in St. Lucia.
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Anonymous Guest - Dec 2019
Overall rating
Quiet environment.
The lodge is located on Main Street and easy to find.
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Marika V - Dec 2018
Overall rating
Fantasties.
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Fantastic.
Everything was fantastic. Couldn't find anything wrong.
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Shonalanga Lodge 's response
Goeie dag,
Baie dankie vir jou review. Ons Waardeer dit opreg. Sien julle volgende keer.
Thea
Martin C - Mar 2018
Overall rating
Just missed an air conditioner, very badly.
Voula S - Dec 2018
Overall rating
Staff always available to help and friendly.
Shonalanga Lodge 's response
Good Day,
Thank you for your review. We do appreciate it. We hope to see you in the future in St Lucia.
Smiles and greetings
Thea,
Shonalanga Lodge
Marcelle V - Apr 2018
Overall rating
Great place!
Anonymous Guest - Jan 2018
Overall rating
Brent B - Oct 2018
Overall rating
Broken windows, noisy, DStv doesn't work.
Maryke V - Dec 2018
Overall rating
Nie wat ons verwag het nie.
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Not what we expected.
We have booked two units, will give me feedback on all areas of the units: Kitchen: Dishes were generally not washed clean and we found a dirty pan still in the oven, items like the grater still have old cheese contained and the hand beater was rusted. Most of the cutlery was mismatched and not all the basic items were available. Furnace neglected with some of the lights not working, one of our units furnace blew up while we were there. Common feeling is that you grilled to use items. Refrigerator in one of the units had no shelves in the side. Bathrooms: As with the kitchen, the showers felt quite dirty. One of the units bathroom had a terrible smell coming from outside we reported it they looked into it but the smell remained. Towels were provided but were laundered well and again were mismatched, towels that were washed did not necessarily come back to the unit and we had to ask for them again. TV room: No ceiling fan or air conditioning. TV is advertised with 8 channels it rarely worked and there were often only 2 channels to watch and both TVs had very poor signal at times. Would be better if you advertise with no TV. Parking: Limited to first come first serve which has caused guests to park in front of the units' windows and other cars to park there. We had guests park directly in front of our room and get up and pack at 3 in the morning with a lot of noise, obviously waking up my 3 year old daughter. Security: There is no security, units are directly on the street and so are cars. Swimming area: Very nice. Braai area: Could do with an extra couple of braais, had to share area often with groups doing the nomad tours. We also went on to read about other people's experiences on various websites and my points above have been mentioned numerous times in the past. It was also very comical that feedback is only given on positive points and nothing where visitors complain. I think the lodge can be so much more if someone just pays attention to the little things again. My personal opinion is that the lodge gets enough income from the nomad tours that come and go and don't really have to use the units like we do and therefore don't really care about the overall condition of the place. We have been in St. Lucia and my feeling is that Shonalanga Lodge is not cheap and one can therefore expect a certain quality. Refrigerator in one of the units had no shelves in the side.
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Shonalanga Lodge 's response
Goeie Dag,
Hiermee wil ek net graag terug voering gee op die klagte. Dit is altyd ontstellend om klagtes te ontvang na gaste reeds vertrek het, aangesien ons personeel op daaglikse bases na alle gaste gaan om seker te maak alles is in orde en of daar enige iets is waarmee u dalk ongelukkig is.
Baie dankie dat u dit onder ons aandag gebring het.
Kombuis, ek vra onverkoning indien ons skoon maak dame nie na julle vereistes voldoen het nie. Dit sal aangespreek word. Ons het een dame wat die eenhede vanaf kamer 1 to 4 skoonmaak. En het geen ander klagtes onvang nie. Dit is reeds onder haar aandag gebring. Soos u ongelukkig reeds weet het ons ‘n probleem ervaar met die stoof wat ‘n tegniese fout gehad het dit is ongeluukig nie iets wat mens vooraf kan voorspel nie en het dit dedelik reggestel. Dankie dat u die ander stoof en oond ook geraporteer het. Ons het reeds alles herstel.
Die sekuriteit, soos u self beleef het is St Lucia ‘n baie veilige oop natuurlike area. Ons het wel dorp sekuriteit wat patroleer en ek kan met alle eerlikeheid noem dat ons in die laaste agt plus jaar geen gevalle gehad het van inbrake by ons eenhede so ook motors nie. St Lucia is juis bekend vir sy natuurlike veilige omgewing en ons almal werk saam om dit so te hou. Weereens dankie vir u besorgheid.
Ons gaan na die lugversoring kyk in ons eenhede aangesien ons verstaan dat die hitte in St lucia baie warm word.
Ek wil u weerens bedank dat u die baie belanrike punte onder ons aandag gebring het en sal beslis aandag daaraan gee om die verblyf by ons baie aangename eenhede in St Lucia nog geriefliker te maak. Ek sou graag wou gehad het dat u die punte onder my aandag gebring het gedurende die verblyf dat u geen onsmaaklike idee oor ons gehad het nie.
Baie Dankie.
Thea Neethling
Shonalanga Lodge
John W - Dec 2017
Overall rating
Heerlik.
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Delicious.
Will definitely book there again.
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Carla D - Dec 2017
Overall rating
Goed.
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Well.
Stay was good. Had a great time.
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Steven O - Sep 2017
Overall rating
Baie sentraal geleë en waarde vir geld.
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Very central location and good value for money.
Very good accommodation. Lots of movement from visitors on tour early in the morning. So you can't sleep late. Security isn't good since there is no gate between main road and premisies for access control and windows dont' have burglar bars.
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Stefan S - Dec 2017
Overall rating
We did not have the feeling that we would stay any longer than what we booked for, the place is sadly falling behind the competition.
Read moreHenk D - May 2016
Overall rating
Dit was aangenaam met vriendelike diens.
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It was pleasant with friendly service.
The premises were always clean and tidy. The apartment is neatly and comfortably furnished.
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Kamaltej T - Dec 2012
Overall rating
Lovely
Sarah M - Dec 2012
Overall rating
Good customer service
Mfanelo M - May 2011
Overall rating
This shows the extent of my happiness.
trisha n - Mar 2010
Overall rating
Good value for money
Francois S - Nov 2010
Overall rating
Nice fun loving place to stay.
- Capacity: 59 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 09:00 - Address: 35 McKenzie Street, St Lucia, 3936, KwaZulu-Natal