Silvermoon Self-catering
Review Summary
Elize W - Jan 2024
Overall rating
Ons het basies net daar geslaap. Nooit weer nie!
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We basically just slept there. Never again!
Silvermoon Self-Catering was a very big disappointment. Absolutely not worth the price they charge. 1. The pictures of the place are not at all a true version of what we got. It shows a ground floor cottage. No photos of the apartment are up. The tiny apartment on the 1st floor does not meet the standards we are used to at all. 2. On arrival there was already a problem with parking - not enough space at all. 3. The little apartment seems to have been built on quickly (and sloppily). 4. The bedding was old and did not look clean. 5. The walls are dirty. 6. The 2 rooms are small and dark with no view. 7. The balcony is tiny, barely 3 people fit in it. 8. The braai area on the balcony did not have a grill and was dirty. For the price we paid, I honestly expected better. The rest of the family stayed in a beautiful spacious open house on the same street for a lot less than I paid for Silvermoon. One gets the impression that the people of Silvermoon wanted to make a quick buck for December - we feel taken advantage of and would certainly not recommend the place.
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Silvermoon Self-catering 's response
Elize,
Parkering: Daar is wel 'n parkering per eenheid. Daar is geen reelings vooraf getref vir 2 voertuie en 'n sleepwaentjie. Ons het dit aan julle genoem en reelings getref dat julle voldoende parkering het.
Woonstel: Ons het vir jou geskakel en gevra of julle die eenheid op grondvloer sonder see-uitsig wat julle bespreek het wil omruil vir die eenheid op die eerste vloer met see-uitsig. Die woonstel is 120m2 wat wel nie piepklein is nie.
Die woonstel is glad nie vinnig en slordig aangebou nie. Ons het die eiendom al van 2018 en het dit baie verbeter. Julle is die eerste gaste wat hierdie probleem ervaar. Die kamers is verseker nie donker maar het wel nie see-uitsig nie.
Die beddegoed is verseker nie oud nie, enige persoon is welkom om dit te kom ondersoek. Ons was merke af met gaste wat vertrek maar ongelukkig kan ons nie elke keer die mure weer verf nie. Die balkon het 'n tafel met 4 stoele. Die rooster is in 'n laai in die kombuis. Ons maak die braai skoon en pak weer hout in vir nuwe gaste. As julle 'n probleem met die braai gehad het, kon julle dit dadelik gesê het. Ons het julle verskeie keer gevra of alles reg is en of julle enige iets benodig. Waarop julle bevestig het alles is reg. As julle iets gevra het, het ons dit dadelik gedoen. Ons het julle 'n paar keer gevra of 'n skoonmaker die plek vir julle skoon kan maak.
Ons het nie vinnig geld probeer maak vir die seisoen nie.
Anonymous Guest - Feb 2023
Overall rating
Accommodation good but NO sea view.
DSTV was only available at certain times. Use a streaming service that has been off more than on. The hostess tried her best to fix it. She also offered to provide us with free accommodation on another stage to make up for the inconvenience but I am NOT interested in that. Also speaking of partial refund. Please sort it out. between you and the owner. Definitely NOT value for money as advertised.
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John Pierre V - May 2022
Overall rating
Great place to stay on the beach.
Silvermoon Self-catering 's response
John Pierre, thank you for your visit. Hope you enjoy your trip.
Minienke D - Apr 2022
Overall rating
Heerlike wegbreek.
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Great getaway.
I will definitely stay here again. Neat, very well located and very helpful hostess. Thank you very much Ria for a wonderful weekend.
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Koos P - Aug 2022
Overall rating
Baie gerieflike eenheid met 'n see-uitsig en balkon met 'n braai.
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Very comfortable unit with a sea view and balcony with a braai.
Kitchen is well equipped, braai functions well, TV works well. Unit was neat and clean and is to be recommended.
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Christelle C - Feb 2022
Overall rating
Rustige en vriendelike verblyf.
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Quiet and friendly accommodation.
Very nice stay, Ria-they made extra effort. Their hospitality knows no bounds. Happy to recommend Silver Moon.
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Alicia S - Jul 2022
Overall rating
Amazing.
Silvermoon Self-catering 's response
Alicia baie dankie vir jul kuier by ons. Hoop ons sien jul gou weer.
Janine V - Jul 2022
Overall rating
Gerieflik en skoon, met 'n paar tekortkominge.
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Comfortable and clean, with a few shortcomings.
Unit is not on ground level as pictured. Elderly guests would struggle with the steep, short steps. Beautiful flowers in the living room but only a quarter of a roll of toilet paper in the bathroom, a bit too little for 3 guests! Double bed mattress is done and does not sleep comfortably.
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Silvermoon Self-catering 's response
Janine, ons is baie jammer vir die ongerief aangaande die toiletpapier. Jul was welkom om enige tyd nog te vra dan sou ons dit voorsien het.
Baie dankie vir jul persoonlike terugvoering.
Annemie V - Nov 2021
Overall rating
Lekker naby die see.
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Nice close to the sea.
We always struggle to find places that are also animal friendly. They were very accommodating and we all had a great time. Would recommend to anyone.
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Burger L - Sep 2021
Overall rating
Netjies, skoon en als wat ons nodig gehad het.
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Neat, clean and everything we needed.
Beautiful apartment in the most beautiful town on the Garden Route. Very nice dry braai wood was a bonus. Many thanks to Ria and Anthony, we will definitely go there again and can easily recommend Silver Moon to anyone!
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Marie-louise S - Apr 2021
Overall rating
Heerlike, netjiese, gasvrye verblyf.
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Lovely, neat, hospitable accommodation.
We had a fantastic time in Silvermoon guest house. It's conveniently close to the sea. We will definitely visit again. Thank you for the kindness, clean towels and great conversation. Together we are excited about the new unit and hope to see you again next year.
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Fanie B - Feb 2021
Overall rating
Dit is ’n heerlike knus atmosfeer, meer as wat mens nodig het.
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It is a lovely cozy atmosphere, more than one needs.
Very comfortable and beautiful place. Can't wait until the new place is ready and available too. Will visit there again for sure.
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Dialet H - Feb 2021
Overall rating
Vriendelike ontvangs. Baie netjies. Als wat mens nodig het is in die eenheid.
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Friendly reception. Very neat. Everything you need is in the unit.
Very nice stay. Nice and clean unit. Kitchen is nicely equipped and the rooms both have double beds. Place to barbecue and sit outside. Value for money.
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Mariette L - Jul 2021
Overall rating
Ons het lekker gekuier en die gashere was altyd bereid om aan spesiale versoeke te voldoen.
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We had a great time and the hosts were always willing to accommodate special requests.
Location - very good, although the whole of Glentana is far from shops. Cleanliness - excellent. We did go and buy a grill and tongs (to move coals) because it is our personal preference to be able to turn meat with the grill itself. Hospitality - very good. WiFi is erratic and signal was not constant - so internet TV sometimes buffered.
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Silvermoon Self-catering 's response
Jammer julle het rooster en braai tang gaan koop, daar is beskikbaar vir die eenheid. Ons sal die internet opneem met Herotel. Ons het reeds 'n 8 MBPS.
Lizette M - Feb 2020
Overall rating
Ons verblyf was rustig en stil en baie naby die see!
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Our stay was peaceful and quiet and very close to the sea!
Our stay at Silvermoon, was very pleasant, the owners were very friendly and helpful, ordinary down to earth people!! Thanks again Ria!
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Silvermoon Self-catering 's response
Lizette,
Dit was 'n hartseer oggend toe jul vertrek het. Ons het jul baie gemis die naweek.
Jul sal verseker gou weer moet kom kuier.
Leoni S - Dec 2019
Overall rating
Baie lekker gebly!
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Very nice stay!
Perfect place, well located, clean, tidy, comfortable and well equipped. So nice to sleep with the sound of the sea in your ears. We will definitely be back.
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Silvermoon Self-catering 's response
Leoni,
Jul is baie welkom
Dit is droom gaste, vriendelik baie netjies. Dit is n groot plesier om sulke gaste te he wat n plek so mooi na kyk. Ons sal jul verseker aanbeveel as gaste
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: 133 Gleniqua Drive, Glentana, Groot Brakrivier, 6850, Western Cape