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Silvermoon Self-catering

Self Catering

Review Summary

4.6 out of 5from 16 reviews for Silvermoon Self-catering
Cleanliness
4.7/5
Service
4.3/5
Location
4.6/5
Safety
4.8/5
Value for money
4.5/5
Elize W - Jan 2024
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Elize W
Family with young children

Ons het basies net daar geslaap. Nooit weer nie!

Silvermoon Self-Catering was 'n baie groot teleurstelling. Absoluut nie die prys werd wat hulle vra nie. 1. Die foto's van die plek is glad nie 'n ware weergawe van wat ons gekry het nie. Dit wys 'n grondvloerhuisie. Geen foto's van die woonstel is op nie. Die piepklein woonstelletjie op die 1ste vloer voldoen glad nie aan die standaarde waaraan ons gewoond is nie. 2. Met aankoms daar was daar alreeds 'n probleem met parkering - glad nie genoeg plek nie. 3. Dit lyk of die woonstelletjie vinnig (en slordig) aangebou is. 4. Die beddegoed was oud en het nie skoon gelyk nie. 5. Die mure vas vuil. 6. Die 2 kamers is klein en donker met geen uitsig nie. 7. Die balkon is piepklein, daar pas skaars 3 mense in. 8. Die braaiplek op die balkon het nie 'n rooster nie en was vuil. Teen die prys wat ons betaal het, het ek eerlikwaar beter verwag. Die res van die familie het in 'n pragtige ruim oop huis in dieselfde straat gebly teen heelwat minder as wat ek vir Silvermoon betaal het. Mens kry die indruk dat die mense van Silvermoon 'n vinnige geldjie wou maak vir Desember - ons voel uitgebuit en sal die plek beslis nie aanbeveel nie.

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We basically just slept there. Never again!

Silvermoon Self-Catering was a very big disappointment. Absolutely not worth the price they charge. 1. The pictures of the place are not at all a true version of what we got. It shows a ground floor cottage. No photos of the apartment are up. The tiny apartment on the 1st floor does not meet the standards we are used to at all. 2. On arrival there was already a problem with parking - not enough space at all. 3. The little apartment seems to have been built on quickly (and sloppily). 4. The bedding was old and did not look clean. 5. The walls are dirty. 6. The 2 rooms are small and dark with no view. 7. The balcony is tiny, barely 3 people fit in it. 8. The braai area on the balcony did not have a grill and was dirty. For the price we paid, I honestly expected better. The rest of the family stayed in a beautiful spacious open house on the same street for a lot less than I paid for Silvermoon. One gets the impression that the people of Silvermoon wanted to make a quick buck for December - we feel taken advantage of and would certainly not recommend the place.

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Silvermoon Self-catering 's response

Elize,
Parkering: Daar is wel 'n parkering per eenheid. Daar is geen reelings vooraf getref vir 2 voertuie en 'n sleepwaentjie. Ons het dit aan julle genoem en reelings getref dat julle voldoende parkering het.
Woonstel: Ons het vir jou geskakel en gevra of julle die eenheid op grondvloer sonder see-uitsig wat julle bespreek het wil omruil vir die eenheid op die eerste vloer met see-uitsig. Die woonstel is 120m2 wat wel nie piepklein is nie.
Die woonstel is glad nie vinnig en slordig aangebou nie. Ons het die eiendom al van 2018 en het dit baie verbeter. Julle is die eerste gaste wat hierdie probleem ervaar. Die kamers is verseker nie donker maar het wel nie see-uitsig nie.
Die beddegoed is verseker nie oud nie, enige persoon is welkom om dit te kom ondersoek. Ons was merke af met gaste wat vertrek maar ongelukkig kan ons nie elke keer die mure weer verf nie. Die balkon het 'n tafel met 4 stoele. Die rooster is in 'n laai in die kombuis. Ons maak die braai skoon en pak weer hout in vir nuwe gaste. As julle 'n probleem met die braai gehad het, kon julle dit dadelik gesê het. Ons het julle verskeie keer gevra of alles reg is en of julle enige iets benodig. Waarop julle bevestig het alles is reg. As julle iets gevra het, het ons dit dadelik gedoen. Ons het julle 'n paar keer gevra of 'n skoonmaker die plek vir julle skoon kan maak.
Ons het nie vinnig geld probeer maak vir die seisoen nie.

Silvermoon Self-catering
Anonymous Guest - Feb 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
1/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Accommodation good but NO sea view.

DSTV was only available at certain times. Use a streaming service that has been off more than on. The hostess tried her best to fix it. She also offered to provide us with free accommodation on another stage to make up for the inconvenience but I am NOT interested in that. Also speaking of partial refund. Please sort it out. between you and the owner. Definitely NOT value for money as advertised.

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John Pierre V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John Pierre V
Family with young children

Great place to stay on the beach.

Very helpful support team. Thank you.

Silvermoon Self-catering 's response

John Pierre, thank you for your visit. Hope you enjoy your trip.

Silvermoon Self-catering
Minienke D - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Minienke D
Family with young children

Heerlike wegbreek.

Ek sal beslis weer hier kom bly. Netjies, baie goed geleë en baie behulpsame gasvrou. Baie dankie Ria vir 'n heerlike naweek.

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Great getaway.

I will definitely stay here again. Neat, very well located and very helpful hostess. Thank you very much Ria for a wonderful weekend.

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Jacobus P - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Jacobus P
With partner

Baie gerieflike eenheid met 'n see-uitsig en balkon met 'n braai.

Kombuis is goed toegerus, braai funksioneer goed, TV werk goed. Eenheid was netjies en skoon en is aan te beveel.

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Very comfortable unit with a sea view and balcony with a braai.

Kitchen is well equipped, braai functions well, TV works well. Unit was neat and clean and is to be recommended.

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Christelle C - Feb 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christelle C

Rustige en vriendelike verblyf.

Baie lekker gebly, Ria-hulle het ekstra moeite gedoen. Hul gasvryheid het geen perke. Beveel Silver Moon graag aan.

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Quiet and friendly accommodation.

Very nice stay, Ria-they made extra effort. Their hospitality knows no bounds. Happy to recommend Silver Moon.

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Alicia S - Jul 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Alicia S
With partner

Amazing.

Mooi uitsig oor die see. Was einde Julie daar en kon baie walvisse en dolfyne sien.

Silvermoon Self-catering 's response

Alicia baie dankie vir jul kuier by ons. Hoop ons sien jul gou weer.

Silvermoon Self-catering
Janine V - Jul 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Janine V
With partner

Gerieflik en skoon, met 'n paar tekortkominge.

Eenheid is nie op grondvlak soos op die foto nie. Bejaarde gaste sou sukkel met die steil, kort trappies. Mooi blomme in die sitkamer maar slegs 'n kwart rolletjie toiletpapier in die badkamer, effe min vir 3 gaste! Dubbelbedmatras is gedaan en slaap nie gemaklik nie.

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Comfortable and clean, with a few shortcomings.

Unit is not on ground level as pictured. Elderly guests would struggle with the steep, short steps. Beautiful flowers in the living room but only a quarter of a roll of toilet paper in the bathroom, a bit too little for 3 guests! Double bed mattress is done and does not sleep comfortably.

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Silvermoon Self-catering 's response

Janine, ons is baie jammer vir die ongerief aangaande die toiletpapier. Jul was welkom om enige tyd nog te vra dan sou ons dit voorsien het.
Baie dankie vir jul persoonlike terugvoering.

Silvermoon Self-catering
Annemie V - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annemie V
With partner

Lekker naby die see.

Ons sukkel altyd om plekkies te kry wat dierevriendelik ook is. Hulle was baie akkommoderend en ons het almal lekker gekuier. Sal enige iemand aanbeveel.

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Nice close to the sea.

We always struggle to find places that are also animal friendly. They were very accommodating and we all had a great time. Would recommend to anyone.

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Burger L - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Burger L
Family with young children

Netjies, skoon en als wat ons nodig gehad het.

Pragtige woonstel in die mooiste dorp op die Tuinroete. Baie lekker droë braaihout was 'n bonus. Baie dankie aan Ria en Anthony, ons sal vir seker weer soontoe gaan en kan met gemak Silver Moon vir enige iemand aanbeveel!

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Neat, clean and everything we needed.

Beautiful apartment in the most beautiful town on the Garden Route. Very nice dry braai wood was a bonus. Many thanks to Ria and Anthony, we will definitely go there again and can easily recommend Silver Moon to anyone!

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Marie-louise S - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marie-louise S
With partner

Heerlike, netjiese, gasvrye verblyf.

Ons het 'n fantastiese tyd in Silvermoon gastehuis gehad. Dis gerieflik naby aan die see. Ons sal beslis weer kom kuier. Dankie vir die vriendelikheid, skoon handdoeke en heerlike gesels. Ons is saam opgewonde oor die nuwe eenheid en hoop om julle volgende jaar weer te sien.

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Lovely, neat, hospitable accommodation.

We had a fantastic time in Silvermoon guest house. It's conveniently close to the sea. We will definitely visit again. Thank you for the kindness, clean towels and great conversation. Together we are excited about the new unit and hope to see you again next year.

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Fanie B - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fanie B
With partner

Dit is ’n heerlike knus atmosfeer, meer as wat mens nodig het.

Baie gerieflike en pragtige plekkie. Kan nie wag tot die nuwe plekkie ook klaar en beskikbaar is nie. Sal vir seker weer daar gaan kuier.

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It is a lovely cozy atmosphere, more than one needs.

Very comfortable and beautiful place. Can't wait until the new place is ready and available too. Will visit there again for sure.

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Dialet H - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dialet H
With friends

Vriendelike ontvangs. Baie netjies. Als wat mens nodig het is in die eenheid.

Baie lekker gebly. Mooi en skoon eenheid. Kombuis is mooi toegerus en die kamers het albei dubbelbeddens in. Plek om te braai en buite te sit. Waarde vir geld.

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Friendly reception. Very neat. Everything you need is in the unit.

Very nice stay. Nice and clean unit. Kitchen is nicely equipped and the rooms both have double beds. Place to barbecue and sit outside. Value for money.

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Mariette L - Jul 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Mariette L

Ons het lekker gekuier en die gashere was altyd bereid om aan spesiale versoeke te voldoen.

Ligging - baie goed, hoewel die hele Glentana maar ver van winkels is. Netheid - uitstekend. Ons het wel 'n braairooster en -tang gaan koop (om kole te skuif) omdat omdat dit ons persoonlike voorkeur is om vleis met die rooster self te kan draai. Gasvryheid - baie goed. WiFi is wisselvallig en sein was nie konstant nie - internet-TV het dus soms gebuffer.

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We had a great time and the hosts were always willing to accommodate special requests.

Location - very good, although the whole of Glentana is far from shops. Cleanliness - excellent. We did go and buy a grill and tongs (to move coals) because it is our personal preference to be able to turn meat with the grill itself. Hospitality - very good. WiFi is erratic and signal was not constant - so internet TV sometimes buffered.

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Silvermoon Self-catering 's response

Jammer julle het rooster en braai tang gaan koop, daar is beskikbaar vir die eenheid. Ons sal die internet opneem met Herotel. Ons het reeds 'n 8 MBPS.

Silvermoon Self-catering
Lizette M - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizette M
With friends

Ons verblyf was rustig en stil en baie naby die see!

Ons verblyf by Silvermoon, was baie aangenaam, die eienaars baie vriendelik en behulpsaam, gewone plat op die aarde mense!! Weereens dankie Ria!!

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Our stay was peaceful and quiet and very close to the sea!

Our stay at Silvermoon, was very pleasant, the owners were very friendly and helpful, ordinary down to earth people!! Thanks again Ria!

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Silvermoon Self-catering 's response

Lizette,
Dit was 'n hartseer oggend toe jul vertrek het. Ons het jul baie gemis die naweek.
Jul sal verseker gou weer moet kom kuier.

Silvermoon Self-catering
Leoni S - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leoni S
Family with young children

Baie lekker gebly!

Perfekte plekkie, goed geleë, skoon, netjies, gemaklik en goed toegerus. So lekker om te slaap met die geluid van die see in jou ore. Ons sal beslis terug wees.

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Very nice stay!

Perfect place, well located, clean, tidy, comfortable and well equipped. So nice to sleep with the sound of the sea in your ears. We will definitely be back.

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Silvermoon Self-catering 's response

Leoni,
Jul is baie welkom
Dit is droom gaste, vriendelik baie netjies. Dit is n groot plesier om sulke gaste te he wat n plek so mooi na kyk. Ons sal jul verseker aanbeveel as gaste

Silvermoon Self-catering
From
From R 1 385
per night (sleeps 4)
From
R 1 385
per night (sleeps 4)
Make a Booking
  • Capacity: 4 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 133 Gleniqua Drive, Glentana, Groot Brakrivier, 6850, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe6f493740ed264c8e4f62302ecb2d701d54e8024cd031a6ee544b7be0d28448c4398dc5d05fb64668c746816fbb979ef5df4?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 385 per night (sleeps 4) 16 5 1 5 133 Gleniqua Drive Glentana 6850 Western Cape 021 201 8900 14:00-22:00 10:00 -34.049771555959 22.29810822725
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