Sondela Guest House
Review Summary
Audrey P - Dec 2023
Overall rating
Rustig.
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Restful.
It was a very peaceful overnight stay. With very helpful owners.
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Adéle D - Jan 2023
Overall rating
Mooi kamers.
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Nice rooms.
The owner did not know about our reservation. Luckily I kept my bookings and emails. Owner was friendly and had rooms available for us but not the units that were booked. Many thanks for the owner's help and kindness. Would recommend Sondela.
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Dylan B - Dec 2022
Overall rating
Great stay.
Sondela Guest House 's response
Thank you. I am glad you enjoyed your stay. Stay safe
Sandra
Ludwig S - Aug 2019
Overall rating
Verblyf by Sondela is voldoende.
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Accommodation at Sondela is sufficient.
Sandra really put a lot of effort into my accommodation at Sondela. The accommodation is adequate and the people are friendly. Reservations are made at places to eat for the evening. Sondela's owner goes the extra mile to make you feel welcome.
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Ludwig S - Jul 2019
Overall rating
Verblyf is netjies en genoegsaam.
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Accommodation is neat and pleasant.
Sondela Guest House is conditionally a pleasant and neat place to stay after a long road or for business in town or nearby. I would definitely recommend Sondela, they are friendly and helpful and willing to open the place until late at night.
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Sondela Guest House 's response
Baie dankie.
Jan V - Aug 2019
Overall rating
Goed.
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Good.
Good for an overnight stay, but not a real self-catering unit.
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John P - Dec 2019
Overall rating
Very comfortable and hospitable.
Sondela Guest House 's response
John, baie dankie. Ek is baie bly u het dit aangenaam gevind.
Sandra
Willem V - Feb 2018
Overall rating
Nooit weer nie.
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Never again.
The owners are totally uninvolved. I just had to figure out how things worked as I went. Never got the WiFi password in 5 days. On the 2nd morning of my stay I had to bathe in the pool because there was no water! (No jokes.) I got up at 5am because I had early appointments. To my shock, I found that there was no water and no one to inquire with! The (I assume) managers arrived by 06:00 and set up water credit which then provided water. By this time I was already "bathed" in the pool. The room was incredibly hot and the fan in the room was like emptying a 1000 liter drum with a small teaspoon. The list is actually endless. From shower where the water is then hot and then cold to broken window trim, meaning I couldn't open window in incredibly hot room. But in short, if I never get there again, it will be exactly 1000 years too soon. The only bright spot was the willingness of the (I assume she is the on-site managers) to help where she could.
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Liesel B - Dec 2017
Overall rating
Voldoende vir 'n vinnige oornag - netjies en skoon.
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Sufficient for a quick overnight stay - neat and clean.
Service upon our late evening arrival was great. Accommodation was clean and tidy, perfect for a quick stopover before we would travel on again. Suggestion for milk instead of powdered milk with coffee and tea in rooms.
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Sondela Guest House 's response
Ek is baie bly julle het dit geniet. In die toekoms sal ek vra vir vars melk of is die sakkies reg.
Groete
Sandra
Elizabeth V - Jul 2017
Overall rating
Goeie verblyf met 1 of 2 klein probleempies.
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Good stay with 1 or 2 small problems.
Overall, good stay. We were 3 colleagues who stayed there together. My experience was very good, but both my colleagues had to shower in cold water, as there was no hot water. One also complained that it was the most uncomfortable bed he had ever slept on. Small things that need attention, but overall, a satisfactory experience for the price.
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Sondela Guest House 's response
Beste Elize,
Jammer oor die water. Soos ek genoem het, is dit baie koud hier in die winter. Ek noem ook aan almal om eerder in die aand te stort of bad omdat die water eers later die volgende oggend weer warm word want dit vries gedurende die nag. Rakende die bed - ek kan dit nie glo nie aangesien al my matrasse nuwe Cloud 9 matrasse is. Al wat ek kan sê is dat ek vreeslik jammer daaroor is.
Groete,
Sandra
Alessandro P - Nov 2017
Overall rating
Only passable.
Taco V - Jun 2017
Overall rating
Very cold. In winter it was warmer outside than in our room. Hospitality starts with turning on the heating.
Sondela Guest House 's response
Beste Taco,
Ek is baie jammer oor die water storie, in die winter is dit regtig koud hier. Gelukkig het ek julle meegedeel om in die aande eerder te stort of te bad want in die oggende is die water gevries.
Baie dankie,
Sandra
Natalie V - Jan 2016
Overall rating
Dit was baie lekker gewees.
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It was very nice.
It was very nice. Would definitely recommend it.
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Sondela Guest House 's response
Goeie dag Natalie,
Baie dankie vir die terugvoer, ek is so bly jy het dit geniet.
Groete,
Sandra - Sondela B&B
Morgan W - Dec 2016
Overall rating
Good.
Sondela Guest House 's response
Good day Morgan,
Thank you for your comments, we appreciate it.
Regards,
Sandra
Surina N - Dec 2016
Overall rating
Netjiese kamers en lekker oornagplek op reis.
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Neat rooms and a good place to stay over when travelling.
See star rating.
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Sondela Guest House 's response
Beste Surina,
Baie dankie, ek is bly dat u lekker gebly het, ons waardeer dit baie.
Groete,
Sandra
Jannie M - Mar 2016
Overall rating
Raserig en min slaap.
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Noisy and little sleep.
The other residents were very busy and made a lot of noise. They only came to rest at 02:00 and at 05:30 they started blowing again. The night for us was therefore very short and for an 8 hour long journey the next day it was not pleasant. I believe and hope that is not the norm.
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Sondela Guest House 's response
Hallo Jannie
Ek is vreeslik jammer om dit te hoor; jy moes my gekontak het dan sou ek definitief hulle kom stil maak het. Jammer daaroor ek belowe dit sal nie weer gebeur nie en dit was die army mense en hulle het vroeg gery ook. So ek's baie jammer daaroor maar u moes my gekontak het.
Groete
Sondela BB
Sandra van Heerden
Anonymous Guest - Sep 2016
Overall rating
Neat and clean.
Our stay was badly disturbed by dogs barking all night. I am very reluctant to recommend the guest house.
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Theo V - Oct 2015
Overall rating
Die plek ruik na hondemis.
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The place smells like dog poop.
In the end we didn't even stay and instead gave up our deposit. You have no privacy, there is dog poop everywhere and you can hear the noise from the dance floor in town. Stop by instead.
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Sondela Guest House 's response
Sondela Gastehuis wil graag met u deel dat nuwe eienaars oorgeneem het. Hiermee wil ons graag onverskoning vra vir die negatiewe ervaring en u in kennis stel dat die bestuur alles in hul vermoë doen om die gastehuis se standaard te verbeter. Ons bevestig dat daar geen honde aangehou word nie en dat die privaatheid van die gaste van nou af verseker is. Al die geriewe op die perseël word opgegradueer, onder anderre die swembad, die eetsaal, die tuin en die slaapeenhede.
Die slaapeenhede word heeltemal oorgedoen met nuwe linne en gordyne. Daar is ook twee eenhede wat verbeter word met nuwe teëls en waarvan die dakhogte ook gelig word.
Hoop dit sal u laat her-oorweeg om ons weer n kans te gee want ons kan u verseker dat dit heeltemal n ander ervaring sal wees.
- Capacity: 25 people
- All ages welcome
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Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: 63 Durban Street, Aliwal North, 9750, Eastern Cape