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Springbok Inn

Review Summary

4.3 out of 5from 103 reviews for Springbok Inn
Cleanliness
4.4/5
Service
4.0/5
Location
4.5/5
Safety
4.3/5
Value for money
4.0/5
Jerome V - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jerome V
Family with young children

Baie lekker.

Ja, ons het lekker gebly.

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Very nice.

Yes, we had a nice stay.

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Lodewyk V - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lodewyk V
With friends

Lekker gebly en lekker ge eet in die hotel se restaurant.

Baie lekker gebly. Personeel was vriendelik en baie behulpsaam.

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Had a great stay and ate well in the hotel's restaurant.

Very nice stay. Staff were friendly and very helpful.

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Springbok Inn 's response

Hi Lodewyk

Ons is bly jy het lekker gebly saam met ons. Ons is ook bly dat die personeel baie vriendelik en behulpsaam was.

Dankie.

Springbok Inn
Lodewyk V - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lodewyk V
With friends

Lekker gebly.

Baie lekker gebly. Vriendelike diens. Kamers is mooi skoon.

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Nice stay.

Very nice stay. Friendly service. Rooms are nice and clean.

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Springbok Inn 's response

Hi Lodewyk

Ons is baie bly dat jy lekker gebly het. Ons is ook bly dat jy die vriendelike diens en mooi skoon kamers geniet het. Ons hoop om jou weer te ontvang.

Dankie

Springbok Inn
Adolf B - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Adolf B
With partner

All was nice and what to be expected, nothing fancy just what you need for one night.

The stay was fine and everything needed for one night stay over was in the room.

Springbok Inn 's response

Dear Adolf,
Thank you for taking the time to leave us a review of your stay. We appreciate your feedback and hope to see you again soon.

Springbok Inn
Andrew L - Feb 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Andrew L
On business

Would stay there again.

Efficient check-in and check-out. Rooms clean and comfortable. Internet was fast and stable.

Springbok Inn 's response

Dear Andrew,
Thank you for taking the time to leave us a great review of your stay. We appreciate your feedback and hope that we will be having you back again.

Kind Regards,
Springbok Inn Management

Springbok Inn
Wilma K - Jun 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wilma K
With friends

Aangenaam, vriendelike personeel.

Definitief, luukse gevoel.

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Pleasant, friendly staff.

Definitely, luxurious feeling.

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Springbok Inn 's response

Dear Wilma,
Thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.

Springbok Inn
Magriet V - Aug 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Magriet V
With partner

Malik bereikbaar, gemaklike beddens, goeie restaurant.

Die musiek was net steurend en gaste het baie lawaai gemaak in die middel van die nag. Die groot yskas op die toonbank het dit baie beknop gemaak en ons het dit nie eens gebruik nie, want ons het in die restaurant ontbyt gehad. Ontbyte was keurig voorberei en 'n groot verskeidenheid om van te kies.

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Malik reachable, comfortable beds, good restaurant.

The music was just disturbing and guests made a lot of noise in the middle of the night. The big fridge on the counter made it very cramped and we didn't even use it because we had breakfast in the restaurant. Breakfast was well prepared and a great variety to choose from.

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Springbok Inn 's response

Dear Magriet,
Thank you for taking the time to leave us a review of your stay; we appreciate your feedback. We hope to see you again soon.

Springbok Inn
Wiets Z - Sep 2024
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Wiets Z
With partner

Die restaurant is puik.

Met aankoms was ontvangs onbehulpsaam, sleutel op die toonbank gesit en gesê kamer in die gang af moes vra wat is Fifi kode, hoe werk die eets. Ons het in no 10 gebly, gordyne is geskeur.

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The restaurant is great.

On arrival reception was unhelpful, key put on the counter and said room down the hall had to ask what is Fifi code, how does the dining work. We stayed in no 10, curtains were torn.

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Springbok Inn 's response

Dear Wiets
Thank you for taking the time to leave us a review of your stay. We appreciate your feedback and will look into all aspects mentioned. We hope that we can see you again in the near future for a much better experience.

Springbok Inn
Karin B - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Karin B

Welverdiende rus ingekry.

Heerlik gebly. Lekker geslaap.

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Well-deserved rest.

Had a wonderful stay. Slept well.

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Springbok Inn 's response

Dear Karin,
Thank you for taking the time to leave us a great review of your stay. We appreciate your review and hope that we will have the pleasure again of having you stay with us.

Springbok Inn
Janetta K - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Janetta K
With partner

Clean room.

Awful food. Supper was awful with no vegetarian options and at breakfast the boiled eggs were burnt. Didn't think that was possible.

Springbok Inn 's response

Dear Janetta, thank you for taking the time to leave us a review of your stay. We appreciate your feedback and are sorry that your stay with us was not pleasant, we hope that you will consider staying with us again for a better experience.

Springbok Inn
Yvonne P - Aug 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Yvonne P

Blomme besigtig.

Kamer teen 14:00 nog nie aan die kant gemaak nie.

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Viewing flowers.

Room by 14:00 still not made to the side.

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Springbok Inn 's response

Good day, thank you for taking the time to leave a review. We apologise for the inconvenience of not having your room ready by 14h00. This is not the norm and I assure you that upon your next visit everything will be perfect. Kind regards, Kevin Jansen - General Manager.

Springbok Inn
Daniel W - May 2023
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
4/5
Daniel W
With partner

Overnight while travelling.

Very short staffed. Poor service.

Springbok Inn 's response

Dear Dan,
Thank you for taking the time to leave us a review of your stay, we appreciate your feedback.

Springbok Inn
Hendrik Petrus K - Aug 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Hendrik Petrus K
With partner

Teleurstellend.

Die kamers was skoon en netjies, maar as jy die warmkraan oopdraai was daar 'n onaardse geraas in die pype. Ons moes die buffet-ete eet die aand, geen a la carte bestellings was gevat nie. Die hotel was redelik vol en ons moes wag vir sekere disse om weer aangevul te word. Met ontbyt was die vloer onder koffie, die koffiemasjien het erg gelek.

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Disappointing.

The rooms were clean and tidy, but when you turned on the hot tap there was an unearthly noise in the pipes. We had to eat the buffet dinner that evening, no a la carte orders were taken. The hotel was quite full and we had to wait for certain dishes to be refilled. At breakfast the floor was under coffee, the coffee machine leaked badly.

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Springbok Inn 's response

Dear valued guest,

Thank you for taking the time to write a review and tell us abut your experiences at Springbok Inn.
I am terribly sorry that you had to endure these problems at our Hotel. I assure that all has been attended to.
I am glad that you found our rooms to be up to standard. We hope to have you back soon so that we can make sure you have a wonderful stay.

Kind regards,
Kevin Jansen.
General Manager

Springbok Inn
Petrus Salomon W - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petrus Salomon W
With partner

Baie mooi plek.

Vriendelike diens en mooi hotel.

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Very nice place.

Friendly service and nice hotel.

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Springbok Inn 's response

Dear Petrus,
Thank you for taking the time to leave us a great review of your stay; we appreciate your feedback and hope that we can accommodate you again in the future.

Springbok Inn
Thomas M - Aug 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Thomas M
With partner

Sien sterre

Stort sonder deur, water lek die vloer nat. Oorgedra aan die bestuurder. 2 blom-toergroepe plus ander gaste. Personeel bietjie oorval met die volumes.

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See stars

Shower without a door, water leaks the floor. Transferred to the manager. 2 flower tour groups plus other guests. Staff a bit overwhelmed with the volumes.

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Springbok Inn 's response

Dear Thomas, thank you for the 4 star rating. However, I am sorry that you had to climb out of the shower onto a wet floor. We will ensure that you have some extra towels on your nest visit. Kind regards, Kevin Jansen - General Manager

Springbok Inn
Philip O - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Philip O
Individual traveller

Slegs ge-oornag. Kamer was gerieflik en skoon.

Die Vrydag laat daar aangekom, die ontvangsdame was baie vriendelik en die restaurantpersoneel het vir my my aandete kamer toe gebring. Kamer was netjies en diens van alle personeel was goed en hul was vriendelik.

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Overnight stay only. Room was comfortable and clean.

Arrived late on Friday, the receptionist was very friendly and the restaurant staff brought me my dinner to the room. Room was neat and service from all staff was good and they were friendly.

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Springbok Inn 's response

Dear Philip,
Thank you for taking the time to leave us a great review of your stay; we appreciate your feedback and hope that you will choose us again to accommodate you.

Springbok Inn
Annelize R - Sep 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Annelize R
With friends

Wat n teleurstelling.

'n Paar dae voor ons aankoms het ek gebel om te hoor of ons moet bespreek vir ete, hulle sê nee daar sal altyd plek wees. Toe ons daar aankom was daar geen plek. Ons wou toe wag. Maar gaste sê hulle wag al 90 minute vir hulle kos. Ons gaan toe maar na ontvangs en vra of ons koffie kan kry. Hulle sê nee hulle is te besig. Dit in 'n hotel.

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What a disappointment.

A few days before our arrival I called to see if we should book for dinner, they said no there will always be room. When we got there there was no place. We then wanted to wait. But guests say they have been waiting 90 minutes for their food. We then go to reception and ask if we can get coffee. They say no they are too busy. This in a hotel.

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Springbok Inn 's response

Dear valued guest, We apologise for not having a table ready for you at our restaurant. It has been incredibly busy which is great but we do understand that you wanted to book a table and were under the impression that there would be a seat for you. I hope that you will be back to enjoy a dinner at the Badgers Grill. Kind regards, Kevin Jansen - General Manager

Springbok Inn
Johanna D - Nov 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Johanna D
With partner

Goor.

Die TV het nie mooi sein nie en hulle het nie nr 201 vir die rugby nie, uiters swak.

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Goor.

The TV didn't have a good signal and they didn't have no 201 for the rugby, extremely poor.

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Springbok Inn 's response

Dear Johanna,
Thank you for taking the time to leave us a review of your stay; we appreciate your feedback.

Springbok Inn
Katarina H - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Katarina H
With friends

Clean. Nice rooms. Friendly service.

Only had an overnight stay for which it was perfect. Good food, friendly service and clean and comfortable rooms. For single person stays there should be a reduced price option - good value for money for 2 people sharing, a bit pricy for single accommodation.

Springbok Inn 's response

Dear Katarina, I am so happy that you enjoyed your stay at Springbok Inn. We will most certainly look at our rates and see how we can accommodate a singe traveler. Kind regards, Kevin Jansen - General Manager

Springbok Inn
Marthinus K - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Marthinus K
With partner

Goeie en netjiese verblyf.

Ons het baie lekker gebly en die etes wat aangebied word in die restaurant was baie lekker en heel bekostigbaar.

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Good and tidy accommodation.

We had a great stay and the meals offered in the restaurant were very tasty and very affordable.

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Springbok Inn 's response

Dear Marthinus, Thank you so much for the kind works. We look forward to your return. Kind regards, Kevin Jansen -General Manager.

Springbok Inn
Dorette V - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Dorette V
With partner

Oase in die hitte.

Skoon, netjiese verblyf. Na die hitte buite, was dit 'n koel lafenis om in die kamer in te stap. Etes was heerlik!

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Oasis in the heat.

Clean, tidy accommodation. After the heat outside, it was a cool experience to step into the room. Meals were delicious!

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Sareta S - Aug 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Sareta S
On business

Gerieflik geleë. Restaurant bedien kos.

Vinnig ingeboek. Kamer netjies, maar op 'n baie besige gang waar personeel vroegoggend luidrugtig mekaar groet en dit klink soos 'n megafoon in die gange. Lampies langs bed, lyk hartseer en skeef. Miskien tyd om aandag aan dit te gee.

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Conveniently located. Restaurant serves food.

Checked in quickly. Room neat, but on a very busy corridor where staff greet each other loudly early in the morning and it sounds like a megaphone in the corridors. Lamps next to the bed, looking sad and crooked. Maybe time to pay attention to it.

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Springbok Inn 's response

Dear Sarenta, Thank you for taking the time to leave a review. I have noted all your comments and they will be attended to immediately. We hope to see you soon again. kind regards, Kevin Jansen - General Manager

Springbok Inn
Susan S - Apr 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Susan S
With partner

Duvet was te klein vir die bed, ons moes 2 ure wag vir handdoeke wat hul toe uit 'n ander kamer moes gaan haal.

Badkamer is piepklein en as jy stort oopdraai is die hele vloer onder water. Pragtige hotel maar het aandag nodig met die genoemde dinge. Stort kort aandag en rioolstelsel is 'n probleem. Kort ook sitplek in en buite kamers.

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Duvet was too small for the bed, we had to wait 2 hours for towels which then had to be fetched from another room.

Bathroom is tiny and when you open the shower the whole floor is under water. Beautiful hotel but needs attention with the things mentioned. Shower lacks attention and sewage system is a problem. Also lacks seating in and outside rooms.

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Springbok Inn 's response

Dear Susan, Thank you for the constructive comments, we will certainly look into the issues mentioned and will do our best to rectify them. Kind regards, Kevin Jansen - General Manager

Springbok Inn
Willie M - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Willie M
With partner

Heel luukse kamer en goeie restaurant.

Baie goeie waarde vir geld. Ontbyt ingesluit in die prys. Baie goed geleë veral vir die blomme seisoen.

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Very luxurious room and good restaurant.

Very good value for money. Breakfast included in the price. Very well located especially for the flower season.

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Graham B - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Graham B
With partner

Baie gerieflik,netjies en vriendelike diens.

Nog 'n redelik nuwe gebou. Kom effens klinies voor maar sal met tyd meer karakter ontwikkel.

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Very comfortable, tidy and friendly service.

Another fairly new building. Appears slightly clinical but will develop more character with time.

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Phil M - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Phil M
With partner

Heerlik.

Personeel uitstekend. Baie behulpsaam.

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Delicious.

Staff excellent. Very helpful.

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Springbok Inn 's response

Liewe Phil
Dankie vir die wonderlike resensie, jou terugvoer word baie waardeer deur bestuur en personeel.
Hartlike groete van die Springbok Inn-span.

Springbok Inn
Madeleen D - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Madeleen D
Family with young children

Skoon, netjies en net 'n plesier om daar te oornag.

Ek was baie beïndruk met die Springbok Inn. Alles was skoon, netjies en luuks. Sal enige tyd weer daar oornag!

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Clean, neat and just a pleasure to spend the night there.

I was very impressed with the Springbok Inn. Everything was clean, neat and luxurious. Will stay there again anytime!

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Springbok Inn 's response

Liewe Madeleen
Dankie vir die wonderlike resensie, jou terugvoer word baie waardeer deur bestuur en personeel.
Hartlike groete van die Springbok Inn-span.

Springbok Inn
Pieter O - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Pieter O
With partner

Stil, rustig en mooi aansig op berge.

Wonderlik geleë net buite Springbok. Baie netjies en skoon. Pragtige uitsig. Ruim eetsaal vir aand- en oggendetes.

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Quiet, peaceful and beautiful view of the mountains.

Wonderful location just outside Springbok. Very neat and clean. Beautiful view. Spacious dining hall for dinners and breakfasts.

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Thelma B - Nov 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Thelma B
With partner

Geniet die parkering, want ons reis met 'n sleepkar.

Dit is nie meer so skoon soos aan die begin nie. Ontbyt word tot 10:00 bedien, ons het net na 08:00 gaan eet. Baie vlieë tydens ontbyt. Ek moes self glase, koppies, eiers, brood en kaas in die kombuis gaan haal.

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Enjoy the parking because we travel with a tow truck.

It is no longer as clean as it was at the beginning. Breakfast is served until 10:00, we ate just after 8:00. Lots of flies at breakfast. I had to fetch glasses, cups, eggs, bread and cheese from the kitchen myself.

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Brian W - Oct 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Brian W
With partner

Hotel staff very efficient. Restaurant, however, not up to standard.

Arrived early at the hotel and room was not ready. Reception went out of their way to ensure that we did not have a long wait before we were able to check in. Reception and general staff very friendly and efficient. The restaurant unfortunately leaves a lot to be desired.

Ruan S - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Ruan S
On business

Skoon en gerieflik.

Mooi nuwe hotel met netjiese basiese kamers.

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Clean and comfortable.

Nice new hotel with neat basic rooms.

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Linda L - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda L
With friends

Amazing.

Die Springbok Inn was stunning. Die mense is vriendelik en die kos, my genade die kos is heerlik en so baie.

Springbok Inn 's response

Liewe Linda,
Dankie vir die wonderlike resensie, jou woorde beteken soveel vir bestuur en personeel.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Dries L - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dries L
With partner

Baie lekker.

Die mense was baie gaaf met heerlike kos.

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Very nice.

The people were very kind with delicious food.

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Springbok Inn 's response

Liewe Dries
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Calvin M - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Calvin M
With partner

Uitstekende diens op alle vlakke.

Die hotel is uitstekend en diens van personnel was baie goed en ontbyt was baie lekker. Sal beslis weer besoek.

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Excellent service at all levels.

The hotel is excellent and the service of staff was very good and breakfast was very tasty. Will definitely visit again.

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Springbok Inn 's response

Liewe Calvin
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Chris D - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris D
With partner

Heerlik en rustig. Kos uitstekend.

Ontvangs was vriendelik en sonder haakplekke. Perseel en geboue baie netjies. Heerlike kos.

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Lovely and peaceful. Food excellent.

Reception was friendly and without hiccups. Premises and buildings very neat. Delicious food.

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Springbok Inn 's response

Liewe Chris,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, waardeer ons die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Lida V - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lida V
With partner

Uitstekende verblyf met goeie restaurant en heerlike ete.

Uitstekende verblyf. Kom weer.

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Excellent stay with a good restaurant and a delicious meal.

Excellent stay. Will come again.

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Springbok Inn 's response

Liewe Lida,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, waardeer ons die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Philip J - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Philip J
With partner

Baie geniet.

Alles was uitstekend, sou slegs aanbeveel dat hulle ‘n portierdiens oorweeg. Die grondvloer se kamers is bietjie raserig teenoor die boonstes. Ons is baie dankbaar dat ons geskuif was na ‘n boonste kamer met instapstort teenoor die eerste nag se grondvloerkamer met stort-oor-bad. Ontbyt was uitstekend en ontvangs vriendelik.

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Enjoyed a lot.

Everything was excellent, would only recommend that they consider a concierge service. The ground floor rooms are a bit noisy compared to the upper ones. We are very grateful that we were moved to an upper room with a walk-in shower compared to the first night's ground floor room with a shower-over-bath. Breakfast was excellent and reception friendly.

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Springbok Inn 's response

Liewe Philip,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Ansie B - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie B
With friends

Alles perfek. Baie lekker gebly.

Kan dit aanbeveel.

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Everything perfect. Very nice stay.

Can recommend it.

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Springbok Inn 's response

Liewe Ansie,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, waardeer ons die terugvoer.
Hartlike groete van Morne en span.

Springbok Inn
Maureen N - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maureen N
With partner

Nuut, skoon, netjiese en vriendelike personeel. Goeie waarde.

'n Baie lekker halfwegstasie op pad na Weskus. Baie netjies en skoon en vriendelike personeel.

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New, clean, neat and friendly staff. Good value.

A very nice halfway station on the way to the West Coast. Very neat and clean and friendly staff.

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Springbok Inn 's response

Dankie dat jy die tyd geneem het om ons te laat weet oor u verblyf. Ons waardeer die terugvoer op prys.

Springbok Inn
Antoinette V - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antoinette V
With partner

Ons kom verseker weer hier kuier.

Wat 'n aangename verrassing na 'n lang dag op die pad. Baie vriendelike personeel en baie skoon akkommodasie. Ons het die restaurant en swembad geniet. Die uitsig van hier af is pragtig. Kamers was skoon en netjies met alles wat jy nodig het. Was mal oor die skuifdeur in die kamer. Ontbyt was heerlik en genoeg verskeidenheid. Kan julle met 'n oop gemoed aanbeveel vir reisigers of selfs as jy langer wil bly.

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We will definitely visit here again.

What a pleasant surprise after a long day on the road. Very friendly staff and very clean accommodation. We enjoyed the restaurant and pool. The view from here is beautiful. Rooms were clean and tidy with everything you need. Loved the sliding door in the room. Breakfast was delicious and enough variety. Can recommend you guys with an open mind for travelers or even if you want to stay longer.

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Springbok Inn 's response

Liewe Antoinett,
Dankie vir die wonderlike resensie, dit word baie waardeer deur ons personeel as erkenning van hul harde werk.

Springbok Inn
Karin H - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Karin H
With partner

Waarde vir geld.

Skoon, gerieflik, vriendelike diens, goeie kos, waarde vir geld.

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Value for money.

Clean, comfortable, friendly service, good food, value for money.

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Springbok Inn 's response

Liewe Karin,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, waardeer ons die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Elaine P - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Elaine P
With friends

Ruim, mooi en netjiese kamers met lieflike uitsig.

Baie mooi en netjies. Geregte in restaurant gemiddeld. Aanwysings verskaf na hotel verkeerd en ons het redelik rond gery en gesukkel om daar uit te kom. Hotel is bewus van probleem, maar nie reggestel nie. Het nie die koffie en tee wat voorsien word die tweede dag aangevul nie.

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Spacious, beautiful and tidy rooms with a lovely view.

Very nice and neat. Dishes in restaurant average. Directions provided to hotel wrong and we pretty much drove around and struggled to get there. Hotel is aware of problem but not corrected. Did not refill the coffee and tea provided on the second day.

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Springbok Inn 's response

Liewe Elaine,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, waardeer ons die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Madri Y - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Madri Y
With friends

Baie lekker.

Beste hotel nog, baie lekker "vibe" en die kamers is ook bitter netjies.

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Very nice.

Best hotel ever, great vibe and the rooms are super neat.

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Springbok Inn 's response

Dankie dat jy die tyd geneem het om jou verblyf te hersien. Ons is so bly dat u Springbok Inn geniet het en ons sien uit na u terugreis.

Springbok Inn
Antionette G - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Antionette G
With friends

Lekker gekuier.

Goeie diens en netjiese akkommodasie.

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Have a nice time.

Good service and neat accommodation.

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Springbok Inn 's response

Liewe Antionette
Dankie vir die wonderlike resensie, jou terugvoer word baie waardeer deur bestuur en personeel.
Hartlike groete van die Springbok Inn-span.

Springbok Inn
Elsie S - Aug 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Elsie S
Large group

Heerlik ontspannend.

Ons is hartlik ontvang en helpers het al ons toerlede gehelp om tasse ens na hul kamers te neem. Die aandete en ontbyt was heerlik en ons toerlede het dit baie geniet om daar te oornag sal beslis weer daar boek.

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Deliciously relaxing.

We were warmly received and helpers helped all our tour members to take bags etc to their rooms. The dinner and breakfast were delicious and our tour members really enjoyed spending the night there and will definitely book there again.

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Springbok Inn 's response

Liewe Elsie
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Christopher K - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Christopher K
With partner

Die mense wat daar werk, buig letterlik in enige rigting wat nodig is om die verblyf beter te maak.

Die kamers was netjies en skoon. Die personeel was 24 uur per dag baie behulpsaam. Die kos was heerlik en altyd met 'n glimlag bedien. Springbok Inn sien my beslis weer.

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The people who work there literally bend in any direction needed to make the stay better.

The rooms were neat and clean. The staff were very helpful 24 hours a day. The food was delicious and always served with a smile. Springbok Inn will definitely see me again.

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Hennie S - Jan 2018
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie S
Family with young children

Baie skoon en gerieflik.

Ons was in kamer 230. Ek moes heelwat bagasie kamer toe vat. Daar was geen portier of enige hulp aangebied nie, wat 'n swak beeld by my gelos het.

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Very clean and comfortable.

We were in room 230. I had to take a lot of luggage to the room. There was no concierge or any help offered, which left a poor impression with me.

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Springbok Inn 's response

Liewe Hennie,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien, en dankie vir die voorstel om 'n portier te gebruik. Ons sal dit ondersoek.

Springbok Inn
Danie R - Aug 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Danie R
With partner

Mooi plek en goeie diens.

Op hierdie dag het Eskom besluit dat die hele dorp sonder krag gaan wees tot so om en by 20h00 die aand. Ten spyte van dit het ons 'n warm ontvangs, lekker kos en 'n warm stort gekry - die kamer was netjies en skoon. Dit was werklik 'n goeie besluit om hier te bly.

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Nice place and good service.

On this day, Eskom decided that the whole town would be without power until around 20h00 in the evening. Despite this we got a warm welcome, good food and a hot shower - the room was neat and clean. It was truly a good decision to stay here.

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Springbok Inn 's response

Liewe Danie,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Jacobus Hendrik Christoffel J - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jacobus Hendrik Christoffel J
With partner

Aangenaam.

Fasiliteite is netjies. Vir 'n hotel is dit ook stil en rustig. Sal weer daar oornag.

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Pleasant.

Facilities are neat. For a hotel it is also quiet and peaceful. Will stay there again.

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Springbok Inn 's response

Liewe Cobus,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Beedean L - Dec 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Beedean L
With partner

Neat overnight facility, will suggest an extractor fan in the bathroom and an extra milk for a second cup of tea. Further no complaints.

See stars.

Springbok Inn 's response

Dear Berdean,
Thank you for taking the time to review your stay with us, we appreciate the feedback.
Warm regards from Morne and the Springbok Inn team.

Springbok Inn
Alliston W - Sep 2018
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
4/5
Alliston W
With partner

They need to urgently train their staff in customer service and update their website regarding the restaurant facilities. Otherwise great!

Dealing with customers is not their strong point. Wrong attitude shown not only to us but other customers was observed whilst waiting to check in. The restaurant is only open for breakfast until 09:00 and then a buffet dinner from 19:00. Website says open a la carte all day! It is a welcome addition to the available accommodation in Springbok and the rooms are top class as is the establishment. A pity about the staff at both reception and the breakfast venue.

Springbok Inn 's response

Dear Alliston,
Thank you for sharing your feedback, I will look into this matter.
If you would like to discuss anything else, please get in touch.
Warm regards from Morne and team.

Springbok Inn
Anneke B - Sep 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Anneke B
With partner

Gewone hotel, duur vir wat jy kry.

Doodgewoon, niks besonders nie. Ontbyt was basiese ontbyt, personeel was aangenaam. Slegs buffet was beskikbaar vir aandete. Geen kamerdiens.

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Ordinary hotel, expensive for what you get.

Ordinary, nothing special. Breakfast was basic breakfast, staff were pleasant. Only buffet was available for dinner. No room service.

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Springbok Inn 's response

Liewe Anneke,
Dankie dat jy die tyd geneem het om jou verblyf te hersien. Ons waardeer die terugvoer, maar ons verskil nie. Ons hotel is goed geprys en het baie geriewe.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Anonymous Guest - Aug 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Neat, clean and new

Rooms very small compared to price. Bath uncomfortable with shower window Breakfast and service good

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Anonymous Guest - Sep 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With partner
Magda F - Aug 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Magda F
With partner

Netjiese kamers. Oop trappe. Geen hysbak.

Bo-op die linnekamer geslaap. Baie raserig. Geen beskutting teen die reën op die trappe. Teëls is gevaarlik en baie glad. Geen hysbak. Netjiese kamers.

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Neat rooms. Open stairs. No elevator.

Slept above on the linen room. Very noisy. No shelter from the rain on the stairs. Tiles are dangerous and very slippery. No elevator. Neat rooms.

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Springbok Inn 's response

Liewe Magda,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Joce S - Oct 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Joce S
With friends

Springbok Inn is maklik bereikbaar.

Vriendelike personeel, maar nie goed ingelig nie.

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Springbok Inn is easily accessible.

Friendly staff, but not well informed.

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Springbok Inn 's response

Liewe Joce,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Morne en die Springbok Inn-span.

Springbok Inn
Wikus B - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wikus B
With partner

Alles wat jy verwag en so bietjie meer.

Vriendelike diens vanaf jou aankoms tot jou vertrek! Regtig 'n uitsonderlike oase.

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Everything you expect and a little more.

Friendly service from your arrival to your departure! Truly an exceptional oasis.

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Springbok Inn 's response

Liewe Wikus B,
Dankie vir die wonderlike resensie, dit word baie waardeer deur ons personeel as erkenning van hul harde werk. Ons is so bly jy het jou verblyf geniet, en sien uit na jou terugkeer.

Springbok Inn
Carol S - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carol S
With partner

Kwaliteitverblyf.

Gerieflike, kwaliteitverblyf naby hoofpad teen billike pryse. Restaurantkos fantasties met groot porsies. Personeel baie behulpsaam en vriendelik.

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Quality accommodation.

Comfortable, quality accommodation close to main road at reasonable prices. Restaurant food fantastic with large portions. Staff very helpful and friendly.

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Springbok Inn 's response

Liewe Carol S,
Baie dankie vir 'n goeie resensie, u terugvoer word baie waardeer. Besoek ons ​​asseblief binnekort weer

Springbok Inn
Gerhard C - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard C
Family with young children

Oase in die Noord-Kaap.

Dis was 'n fees om by Springbok Inn te oornag. Aandete was heerlik en goed geprys. Ons het 'n kamer bespreek sonder om aan te vra vir akkommodasie op die grondvloer. Springbok Inn het geen probleem gehad om ons kamer te verander na 'n grond-eenheid nie.

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Oasis in the Northern Cape.

It was a feast to spend the night at Springbok Inn. Dinner was delicious and well priced. We booked a room without requesting accommodation on the ground floor. Springbok Inn had no problem changing our room to a ground unit.

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Springbok Inn 's response

Liewe Gerhard C, Dankie vir die wonderlike resensie, dit word baie waardeer deur ons personeel as erkenning van hul harde werk. Ons is so bly jy het jou verblyf geniet, en sien uit na jou terugkeer.

Springbok Inn
Yolanda M - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolanda M
On business

Pragtig netjies en so gerieflik.

Ek is so vriendelik ontvang by die Springbok Inn - Namakwa gasvryheid deur en deur. My kamer was pragtig netjies en skoon. Dit is 'n lieflike hotel en so maklik om te kry vanaf die N7. Ek het 'n heerlike aandete geniet op die restaurant se dek met 'n baie mooi sonsondergang. Julle sien my beslis weer.

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Beautifully neat and so comfortable.

I was received so kindly at the Springbok Inn - Namakwa hospitality through and through. My room was beautifully neat and clean. This is a lovely hotel and so easy to get to from the N7. I enjoyed a delicious dinner on the restaurant's deck with a very beautiful sunset. You will definitely see me again.

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Springbok Inn 's response

Liewe Yolanda,

Dankie dat jy die tyd geneem het om jou onlangse verblyf by Springbok Inn te hersien. Dit is altyd so wonderlik om sulke positiewe terugvoer te ontvang.

Springbok Inn
Corlet P - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Corlet P
With partner

Verrassende goeie ervaring.

Goeie diens, skoon netjiese kamer, koffie-geriewe na 'n lang pad, mooi omgewing en uitsig. Goeie ontbyt.

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Surprisingly good experience.

Good service, clean tidy room, coffee facilities after a long journey, nice surroundings and view. Good breakfast.

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Springbok Inn 's response

Geagte Corlett,

Dit is altyd so wonderlik om 'n resensie soos die een te ontvang. Die terugvoer word deur die bestuur en personeel waardeer.

Springbok Inn
Leon S - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon S
Individual traveller

Wonderlik.

Pragtige hotel, pragtige area. Baie dankie vir julle gasvryheid.

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Wonderful.

Beautiful hotel, beautiful area. Thank you very much for your hospitality.

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Springbok Inn 's response

Liewe Leon,

Om 'n resensie soos joune te ontvang, is altyd so 'n voorreg en dit word deur bestuur en personeel waardeer.

Springbok Inn
Clive A - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clive A
With partner

Uitstekende diens en rustige atmosfeer.

Ons het die tydjie daar terdeë geniet en kom elke keer weer en weer terug met my besigheidsbesoeke in Springbok. Die vriendelike mense asook die uitstekende diens is vir ons altyd 'n riem onder die hart. Ons sal weer kom kuier. Baie dankie vir LekkeSlaap, julle, Claudette jy is tops hoor!

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Excellent service and peaceful atmosphere.

We thoroughly enjoyed our time there and come back again and again with my business visits in Springbok. The friendly people as well as the excellent service are always a belt under the heart for us. We will visit again. Thank you very much for LekkeSlaap, you, Claudette, you are great!

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Springbok Inn 's response

Hi Clive,

Dankie vir jou opmerkings, ons is bly dat jy you tyd geniet het, ons sien uit daarna om jou weer in die toekoms te sien.

Springbok Inn
Henriette V - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henriette V
With partner

Puik, skoon en vriendelik.

Sien sterre.

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Excellent, clean, friendly.

See stars.

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Springbok Inn 's response

Hi Henriette,

Dankie vir jou opmerkings, hoop om jou weer te sien.

Springbok Inn
Lizelle P - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lizelle P
Family with teenagers

Lekker gebly en geswen.

Ons het lekker gebly. Personeel baie vriendelik. Kos was ook lekker en die kinders het die swembad baie geniet. Baie skoon en netjiese kamers.

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Had a nice stay and had a great time.

We had a nice stay. Staff very friendly. Food was also good and the children really enjoyed the pool. Very clean and tidy rooms.

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Springbok Inn 's response

Dear Lizelle,
Dankie vir die wonderlike resensie, ons is so bly jy het jou verblyf geniet, en sien uit na jou terugkeer.

Springbok Inn
Christiaan H - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Christiaan H
With partner

Voldoen aan al ons verwagtings

Vir oornag tussen Gauteng en Wes-Kaap uitstekend. Professionele en vriendelike diens in puik fasiliteite. Selfs uitstekende en verskeidenheid van spys en drank.

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Meet all our expectations

Excellent for overnight between Gauteng and Western Cape. Professional and friendly service in great facilities. Even excellent and variety of food and drink.

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Springbok Inn 's response

Dear Christiaan H,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Ons is so bly dat u jouself geniet het en hoop om u weer te sien.

Springbok Inn
Charlene B - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Charlene B
Large group

Dit was fantasties.

Ons het elke oomblik geniet. Vriendelike personeel en baie goeie diens. Gaan defintief weer volgende jaar daar bly.

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It was fantastic.

We enjoyed every moment. Friendly staff and very good service. Will definitely stay there again next year.

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Springbok Inn 's response

Liewe Charlene B,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien, en ons sien uit na u terugreis.

Springbok Inn
Vilma O - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Vilma O
With partner

Uitstekende verblyf.

Die netjiese, moderne, skoon voorkoms van die hotel is indrukwekkend, asook die puik en vriendelike diens vul al die hoedanighede aan om dit vir ons 'n uitsonderlike ervaring te maak. Puik gedoen en doen so voort.

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Excellent stay.

The neat, modern, clean appearance of the hotel is impressive, as well as the excellent and friendly service fills all the qualities to make it an exceptional experience for us. Well done and keep it up.

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Springbok Inn 's response

Liewe Vilma,

Dankie dat jy die tyd geneem het om jou onlangse verblyf by Springbok Inn te hersien. U terugvoering word deur bestuur en personeel waardeer .

Springbok Inn
Pieter D - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Pieter D
Individual traveller

Skoon en vriendelike mense.

Ek het net een nag hier oorgebly. Die kamers is netjies en skoon, personeel vriendelik en behulpsaam en die kos was heerlik. Die enigste probleem wat ek gehad het was dat ouer mense met bagasie nie op die 2de vloer moet bespreek word nie, aangesien daar nie 'n hysbak is nie. Ek het gevra vir 'n laer vloer en daar is gesê daar is nie een beskikbaar nie, alhoewel dit nie gelyk het of daar gaste in was nie. Dit is net my mening en beïnvloed nie hoe ek voel oor Springbok Inn nie. Lekker gebly, dankie.

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Clean and friendly people.

I only stayed for one night. The rooms are neat and clean, staff friendly and helpful and the food was delicious. The only problem I had was that older people should not book on the second floor, as there is no lift. I asked for a lower level but they said there was nothing available, even though it didn't look like there were any guests. It is only my opinion and it didn't have an influence on how I feel about Springbik Inn. Enjoyable stay, thank you.

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Springbok Inn 's response

Hello Pieter,

Ons is bly dat jy jou tyd by ons geniet het, en sien uit daarna om jou weer te sien. Dankie vir jou opmerke.

Springbok Inn
Anel S - Dec 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Anel S
With partner

Baie aangenaam met vriendelike personeel. Mooi skoon en netjiese kamer.

Alles is mooi skoon en netjies van die kamer tot die restaurant en ontspanningsareas by die swembad. Die kos is basies maar baie smaaklik met belaglike groot porsies. Goeie genade, ons was so vol van aandete dat ons nie eers die ontbyt geëet het nie. Mens kry definitief waarde vir jou geld by daardie restaurant. Ons het tydens aandete 'n rooikat gesien wat baie spesiaal was. Die oorsese toeriste het omtrent daaroor tekere gegaan. Die dekor is baie mooi maar dit straal nie 'n warmte uit nie - dis baie klinies. Sou 'n gemakstoel in kamer wou hê vir lees doeleindes. Ek hou van die feit dat die Inn net-net buite die dorp is. Sodoende kan mens werklik die stilte waardeer. Die stort is in die bad wat nie 'n probleem is nie, maar die bad is baie glad. Ek sal aanbeveel hulle kyk na opsies anders kan hul dalk beserings/eise op hande hê. Ek het geensins onveilig gevoel nie en mens wil ook nie hê die plek moet soos 'n tronk voel en lyk nie, maar daar kan mense wees wat kan voel dat die kamers op grondvlak aan voorkant van Inn veiligheidshekke moet kry. Ons het baie lekker gebly en die besprekingsproses het seepglad verloop.

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Very pleasant with friendly staff. Nice clean and tidy room.

Everything is nice and clean from the room to the restaurant and relaxation areas by the pool. The food is basic but very tasty with ridiculously large portions. Good mercy, we were so full from dinner that we didn't even eat breakfast. You definitely get value for your money at that restaurant. We saw a red cat during dinner which was very special. The overseas tourists pretty much freaked out about it. The decor is very nice but it doesn't radiate warmth - it's very clinical. Would like an easy chair in room for reading purposes. I like the fact that the Inn is just outside of town. In this way one can really appreciate the silence. The shower is in the bath which is not a problem but the bath is very slippery. I would recommend they look at options otherwise they may have injuries/claims imminent. I didn't feel unsafe in any way and you don't want the place to feel and look like a prison, but there may be people who may feel that the ground level rooms at the front of Inn should get security gates. We had a great stay and the booking process went smoothly.

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Springbok Inn 's response

Liewe Anel S,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien, en ons waardeer die voorstelle.

Springbok Inn
Marietjie A - Jul 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marietjie A
With partner

Was netjies, skoon en vriendelike personeel.

Was aangenaam verras met Springbok Inn. Al wat ek dalk sou wou anders gehad het is 'n groter verskeidenheid op die spyskaart.

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Was neat, clean and friendly staff.

Was pleasantly surprised with Springbok Inn. All I would have liked differently is a greater variety on the menu.

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Springbok Inn 's response

Geagte Marietjie,

Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word deur bestuur en personeel waardeer.

Springbok Inn
Gordon V - Apr 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Gordon V
With partner

'n Aangename verrassing, 'n juweel in die hart van die Noord-Kaap.

Netjiese, luukse akkommodasie vir die ekstra bederf op pad na ons vakansiebestemming. Beslis weer op ons besoek lys en beslis langer besoek.

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A pleasant surprise, a gem in the heart of the Northern Cape.

Neat, luxurious accommodation for the extra pampering on the way to our holiday destination. Definitely on our visit list again and definitely a longer visit.

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Springbok Inn 's response

Hi Gordon,

Dankie vir jou opmerkings, ons is bly dat jy jou tyd met ons geniet het.

Springbok Inn
Helena S - Sep 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Helena S
With partner

Lovely stay, friendly staff, neat hotel, disabled bathrooms not good.

Bathrooms in disabled rooms are not according to regulations. Could not get wheelchair passed the toilet to the shower! Very disappointing.

Springbok Inn 's response

Liewe Helena,

Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer is uiters nuttig en die bestuur het kennis daarvan geneem.

Springbok Inn
Phillip D - Mar 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Phillip D
With partner

Lekker ervaring. Sal hulle weer besoek.

Pragtig, skoon en goeie ontvangs. Aandete was miskien bietjie afgeskeep en geen diens nie maar moontlik a.g.v. 3 toerbusse vol mense wat ook op daardie stadium in die eetvertrek was.

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Nice experience. Will visit them again.

Beautiful, clean and good reception. Dinner was maybe a bit slapdash and no service was available but that might be because 3 tour buses full of people were also in the dining room at that stage.

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Springbok Inn 's response

Hi Philip,

Dankie vir jou opmerke, ons is bly dat jy dit geniet het, ons hoop om jou weer in die toekoms te sien.

Springbok Inn
Rodney M - Oct 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Rodney M
With partner

Ek het verblyf geniet, baie rustig en hotel is baie netjies.

Rustige plek, het dit baie geniet. Die bar-area se TV teen die muur moet ge-upgrade word(sportliefhebber). Menu nie te sleg nie, maar nie almal wat vleis eet nie (bv. chicken en chips).

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I enjoyed my stay, very peaceful and the hotel is very tidy.

Quiet place, enjoyed it a lot. The bar area's TV on the wall needs upgrading (sports fan). Menu not too bad, but not everyone who eats meat (e.g. chicken and chips).

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Springbok Inn 's response

Liewe Rodney M, Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien, en ons waardeer die voorstelle.

Springbok Inn
Pieter M - Sep 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
2/5
Value for money
1/5
Pieter M
With partner

'n Raserige plek a.g.v. die argitektuur.

Soos 'n aantal vorige resensies kan ons ook nie verstaan hoekom die wasbak in die slaapvertrek moet wees nie. Seker aangesien daar 'n bad in die badkamer is en geen spasie bied nie. Wie bad nog? Met al die glas en teëls in die eetvertrek kan mens jouself nie hoor dink nie as gevolg van die echos, veral as daar 'n toergroep is. Gedurende die nag het deure êrens ook hard geklap in die wind wat 'n steurnis was. Die aandmaal was hopeloos oorprys. Die ontvangsdame Rebecca was baie hulpvaardig.

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A noisy place because the architecture.

Like a number of previous reviews, we also cannot understand why the sink has to be in the bedroom. Probably since there is a bathtub in the bathroom and offers no space. Who else is bathing? With all the glass and tiles in the dining room you can't hear yourself think because of the echoes, especially if there is a tour group. During the night, doors somewhere also slammed loudly in the wind which was a disturbance. The evening meal was hopelessly overpriced. The receptionist Rebecca was very helpful.

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Springbok Inn 's response

Liewe Pieter,

Dankie dat jy die tyd geneem het om jou onlangse verblyf by Springbok Inn te hersien. Jou terugvoer is baie nuttig en is deur die bestuur opgemerk.

Springbok Inn
Charles H - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles H
With partner

Dit was wonderlik.

Lanklaas by so 'n lekke cosy plek gebly. Alles is net perfek.

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It was wonderful.

Haven't stayed at a place so cosy in years. Everything was just perfect.

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Springbok Inn 's response

Hello Charles,

Dit is wat ons altyd will hoor, baie bly jy het jouself geniet, en ons hoop vir jou in die toekoms weer te sien.

Springbok Inn
Sandra F - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandra F
With partner

Baie rustig, goed vir die siel.

Alhoewel daar nie krag was nie, het die personeel als so goed hanteer. Ons het nogsteeds welkom en gerieflik gevoel.

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Very relaxing, good for the soul.

Even though there was no electricity, the staff handled everything so well. We still felt welcome and comfortable,

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Springbok Inn 's response

Hi Sandra,

Dankie vir jou opmerkings, ons is bly dat jy jou tyd met ons geniet het.

Springbok Inn
Norman B - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Norman B
With partner

Fantasies!

Na ons ontvangs, verblyf en die vriendelike gasvryheid, sal ek weer daar wil bly.

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Fantastic!

With the reception, accommodation and friendly hospitality I would want to stay there again.

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Springbok Inn 's response

Liewe Norman
Dankie vir die wonderlike resensie, jou terugvoer word baie waardeer deur bestuur en personeel.
Hartlike groete van die Springbok Inn-span.

Springbok Inn
Denise D - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Denise D
Family with young children

Die geriewe was baie skoon en netjies en al die staff was baie vriendelik!

Baie lekker gebly en sal beslis weer daar oornag.

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The facilities were very clean and neat and the staff very friendly!

Enjoyed the stay and would spend the night there again.

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Springbok Inn 's response

Hi Denise,

Dankie dat jy Springbok Inn gekies het, ons is bly dat jy jou tyd geniet het, en ons sien uit daarna om jou weer te sien.

Springbok Inn
Louis S - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Louis S
Individual traveller

Baie netjies en gerieflik geleë.

Kamers is van puik gehalte. Spyskaart is nog ietwat beperk met opsies om te eet, maar geregte bestel was van goeie gehalte.

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Very neat and comfortably located.

Stunning quality rooms. Menu is a bit limited but meals ordered were great.

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Nico F - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Nico F
With partner

Die hotel/en suite kamer het aan alle verwagtinge voldoen - sal dit weer gebruik.

Aangesien dit 'n nuwe hotel is, is dit vanselfsprekend dat alles nog nie klopdisselboom werk nie - die buffet ontbyt is uitstekend, maar die restaurant se verdere spyskaart is regtig karig. Geen portiere om die ou mense te help nie? Het drie dae gebly en die personeel was almal/altyd vriendelik/hulpvaardig. Alles in die kamer was funksioneel en die koffie/tee uiters welkom. Die lugreëling het 'n reuse verskil gemaak. Baie dankie - ons kom weer kuier.

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The hotel/en-suite room met all expectations - will use it again.

Seeing that this is a new hotel, it is obvious that everything is not hunky-dory yet - the buffet breakfast was excellent, but the rest of the restaurant's menu was barely sufficient. No porters to help the older people? Stayed there for three days and all of staff were always friendly and helpful. Everything in the room was functional and the coffee/tea were lovely. The air-conditioner made a huge difference. Thanks a lot - we will visit again.

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Floyd B - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Floyd B
With friends

Springbok Inn is a smart new hotel with fantastic staff.

Rooms are very nice and comfortable, but evident that the hotel is going through many teething problems since recent opening. The staff are of the nicest people one can meet, from reception to the restaurant staff, and are very helpful.

Marietjie M - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Marietjie M
With partner

Baie aangenaam.

Ons het ons verblyf baie geniet. Personeel is besonder vriendelik en behulpsaam. Sal Springbok Inn aanbeveel en sal beslis weer hier bly.

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Very pleasant.

We enjoyed our stay very much. The staff are extremely friendly and helpful. Will highly recommend Springbok Inn and will definitely stay hear again.

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Ignatius F - Sep 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ignatius F
With partner

Baie lekker gebly sal beslis weer daar tuis gaan op ons volgende besoek aan Springbok.

Sien gerus die sterre.

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Had a great stay and will definitely be staying there again on our next visit to Springbok.

Feel free to see the stars.

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Rudi L - Sep 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Rudi L
With partner

Baie geraas in kamers

Baie geraas in kamer as ander gaste storte gebruik. Dit is duidelik dat swak krane in storte gesit is. Vreeslik baie waterhamer en vibrasie wat 'n onaardse geluid maak. Ons kon nie salap voor 12uur die aand as gevolg van geraas. Dieselfde weer 5 uur die oggend.

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Lots of noise in rooms

Lots of noise in room when other guests use showers. It is clear that poor faucets have been installed in showers. An awful lot of water hammer and vibration that makes an unearthly sound. We could not sleep before 12 o'clock in the evening because of noise. The same again at 5 o'clock in the morning.

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Terence G - Aug 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Terence G
With partner

Floors slippery and water never hot enough to shower.

The Inn has only recently opened and rooms and facilities are great, but there are design problems such as hot water inadequate and floors so slippery that there is bound to be an injury to one of the guests. The manager is taking notes of the issues and hopefully the hot water issue can be resolved. Otherwise a nice stay.

Chris S - Aug 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Chris S
With partner

Aangenaam.

Baie pragtige en oulike plek - was aangenaam verras met die plek. Kamers is netjies en skoon, baie gerieflik. Etes is waarde vir geld en diens is flink en professioneel.

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Pleasant.

Very beautiful and cute place - was pleasantly surprised with it. Rooms were neat and clean and very comfortable. Meals are value for money and service is prompt and professional.

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Koos V - Sep 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Koos V
With friends

Goed geleë, netjiese akkommodasie met vriendelike diens.

Goed geleë, netjiese akkommodasie met vriendelike diens.

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Well located, neat accommodation with friendly service.

Well located, neat accommodation with friendly service.

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Johan A - Sep 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan A
With friends

Baie lekker en vriendelike ontvangs en verblyf.

Ons het gaan blomme kyk en hier tuisgegaan vir twee nagte. Lekker gekuier in restaurant. Kamers baie mooi ingerig en skoon.

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Very nice, friendly reception and accommodation.

We were on a wild flower tour and stayed 2 nights. Had a wonderful time in the restaurant. Room is beautifully appointed and clean.

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Jaco L - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
5/5
Jaco L
With partner

Boetiekhotel-gevoel. Ligging goed.

Sien sterre.

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Feels like a boutique hotel. Great location.

See the ratings.

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Springbok Inn 's response

Hi Jaco,

Dankie vir die opmerkings, ons is bly dat jy jou tyd geniet het.

Springbok Inn
Merwe E - Aug 2016
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Merwe E
On business

'n Splinternuwe plek wat nog moet skaaf en skuur om alles te maak werk.

Ek voorspel 'n topklas-blyplek oor die langtermyn.

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Brand new place that needs a bit of work to get everything perfect!

High class accommodation in future.

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Geurt V - Sep 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Geurt V
With friends

Aangename verblyf.

Aangename verblyf ten spyte van 'n paar probleme met water en stadige diens uit die kombuis. Springbok Inn is nog nuut en die personeel nog nie heeltemal ingestel op diens nie. Verder was ons groep se verblyf aangenaam.

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Pleasant accommodation.

Pleasant accommodation despite a few problems with waters and slow service from the kitchen. Springbok Inn is still new and the staff not completely clued up on service. Otherwise our group's accommodation was pleasant.

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Hazel S - Sep 2016
Overall rating
Cleanliness
5/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Hazel S
With partner

Verblyf ervaring in Springbok Inn.

Ons is pensionarisse wat op die tweede vloer bespreek het. Met seer knieë is dit moeilik genoeg om trappe te klim. (Geen hysers nie). Daar was geen hulp om jou bagasie in die kamer te kry nie en net twee portiertrollies in die hele Inn beskikbaar. Jonger mense het dit gebruik en ons moes self sukkel met bagasie. Ons het toevallig ook van ouer mense wat op die derde vloer bespreek het dieselfde klagte gehoor. Ons was verskeie kere in die bestuurder se nabye teenwoordigheid soos aan teenoorgestelde kante van die ontvangstoonbank, maar hy het nie eenkeer 'n poging aangewend om ons te groet nie. Ook was die internetsein baie swak en moes jy in die Inn rondbeweeg met rekenaar tot jy toegang kon kry. Baie dankie vir die baie puik diens wat ons met LekkeSlaap ervaar het. Dit is onverbeterlik en sal ek enige iemand aanbeveel om deur julle te bespreek. Dit was 'n puik ervaring. Dankie!

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Staying experience in Springbok Inn.

We are pensioners who booked on the second floor. With sore knees, climbing stairs is hard enough. (No elevators). There was no help getting your luggage into the room and only two porter trolleys available in the entire Inn. Younger people used it and we had to struggle with luggage ourselves. We also happened to hear the same complaint from older people who booked on the third floor. We were in the manager's close presence several times like on opposite sides of the front desk, but he never once made an effort to greet us. Also, the internet signal was very weak and you had to move around the Inn with a computer until you could access it. Thank you very much for the excellent service we experienced with LekkeSlaap. It is unbeatable and I would recommend anyone to book through you. It was a great experience. Thank you!

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Eugene L - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Eugene L
With partner

Netjies en skoon, maar die begrip "motel" pas beter as "hotel". Geen inligting in kamer beskikbaar van die hotel se dienste of kontaknommers nie.

Netjiese skoon verblyf. Swembad is klein en verkeerd geplaas reg langs die eetsaal. Inligtingsblad ontbreek in die kamers.

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Neat and clean, but the term "motel" fits better than "hotel". No information available in room about the hotel's services or contact numbers.

Neat clean accommodation. Pool is small and misplaced right next to the dining hall. Information sheets are missing in the rooms.

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Springbok Inn 's response

Hi Eugene,

Dankie vir jou opmekrings ons is bly dat jy die tyd by ons geniet het.

Springbok Inn
Anonymous Guest - Aug 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With friends

Good service, but the room layout is very uncomfortable.

The room layout is not well planned. The sink is in the room and not in the bathroom, nor is there a holder/rack for toothbrushes. The closets are totally inadequate. For a double room there is hanging space for 4 hangers, and 2 small shelves for storage. The hairdryer is by the boiler, and there is no mirror nearby. Floors are raised and very smooth, weather was cold and wet when we were there - so floors also cold. Staff were very friendly and helpful.

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Patricia S - Aug 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Patricia S

Pragtig en nuut, maar trappe met geen hysbak/ramp is onprakties.

Pragtige hotel, maar onprakties i.t.v. trappe, meerendeels toeriste (veral pensionarisse) wat Weskus/Namakwaland toer en lywige tasse het.

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Stunning and new, but stairs with no lift / ramp is unpractical.

Stunning hotel, but unpractical in terms of stairs - tourist, especially pensioners, will struggle with lots of luggage.

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Christa V - Aug 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Christa V
With partner

Overpriced for what is available.

Still new and believe they have teething problems. Tiles very slippery when wet. This is a safety risk.

Anonymous Guest - Jun 2016
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Sleep was scarce in the full hotel due to noise from unrefined guests until late at night and again early in the morning.

Although I paid in full upon booking, our booking was not on record. A room had to be found. The hotel was full and unrefined guests shouted and made noise between floors until after 1am. Shortly after 05:00 Diesel engines were started to warm up, after about half an hour they were switched off again without the vehicle leaving. One guest turned off his water outside the building. The place is too big for a comfortable stay. The new rooms lack carpets in front of the beds; there are no clothes hangers in the bathroom. Choice of TV channels poor. Staff in the restaurant were friendly; food mediocre. The rate was favorable because it was the first month of service.

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Francois V - Sep 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Francois V
With partner

Baie aangenaam.

Die verblyf was lekker en die mense baie vriendelik en behulpsaam.

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Very pleasant.

The accommodation was nice and the people were friendly and helpful.

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Stuart W - Sep 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
1/5
Stuart W
With partner

Mooi gebou sonder diens en binnegoed.

Kamers was baie laat gediens of nooit gediens as nie gevra was nie, water situasie was goor of geen of baie min vir stort, wat nodig was na fietsry in die Namaqua quest.

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Beautiful building and interior.

Rooms were serviced very late or never if not requested. Water situation was bad or absent or almost non-existent for shower. We really needed this because we were cycling in the Namaqua Quest..

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Aletta L - Sep 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
1/5
Aletta L
With friends

Swak diens en water probleme. Kon eers baie laat inklok weens kamers wat nog nie reg is nie.

Half 4 was ons kamers nog nie gereed nie. 5 uur toe ons eventueel inboek, was handdoeke nog nie gereed nie. Teen die aand het ons darem 1 handdoek gekry. Waterpype het so erg geraas dat geen mens kon slaap nie. Volgende oggend koue water en namiddag geen water. Het maar vroeër uitgeboek en huis toe gegaan.

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Poor service and water problems. Could check in very late at first due to rooms not ready yet.

At half past 4 our rooms were still not ready. 5 hours when we eventually checked in, towels were still not ready. By the evening we got at least 1 towel. Water pipes made so much noise that no one could sleep. Cold water next morning and no water in the afternoon. Just checked out earlier and went home.

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Andre W - Aug 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Andre W
With partner

Swak. Personeel nie opgewasse of behoorlik opgelei vir die werk in hotelbedryf. Onprofessioneel. Uitbuiting in die ergste graad.

Hotel skep goeie indruk met dié dat alles nuut is. Daar is nie genoeg en professionele opgeleide personeel nie. 1) Kamerbespreking gedoen vir 'n kamer met koninggrootte-bed. Daar gekom, 2x3/4 beddens in die kamer. Wag byna 1 uur vir hulle om beddens te kom verander. Al die linne was splinternuwe linne, maar is uit winkel verpakkings gehaal, dus nie uitgespoel en gestryk nie. Swak. 2) Yskasfasiliteite onvoldoende. "Cooler". Geen ys. Geen kamerdiens-opsies nie. 3) Aandete in sogenaamde restaurant 'n nagmerrie. Hulle is nie opgewasse vir die werk nie. Mens het die indruk gekry dis 'n klomp amateurs wat die hotel probeer bedryf. Vandat ons aandete bestel het - van 'n baie beperkte spyskaart - het ons 'n uur gewag vir 'n hamburger en 'n hoenderslaai. 4) Kamer was teen 13:30 op dag een nog nie gediens nie. Toe ek kla daaroor het die dame van bestuur my laat verstaan dat hulle nie kan "cope" met die werklading nie. Hallo? Dit blyk hulle is te suinig om genoeg personeel aan te stel. Sy het my laat skuldig voel omdat ek ontevrede was met die tipe swak diens. 5) Toe de meisie uiteindelik teen 15:30 daar kom om die kamer te diens, is die glase en koffiebekers nie geruil met skones vanaf die kombuis nie. Nee. Dit is met groen seep uit 'n sprei bottel in die wasbak gewas waarin ons as gaste ons persoonlik higiëne moes doen. Die wasbak is nie in die badkamer nie, maar in die slaapkamer. Dit alleen is genoeg om al 4 hulle sogenaamde sterre weg te vat. Met al die weerstandige organismes deesdae is dit totaal en al ongehoord om eetgerei en breekware in dieselfde wasbak te was as waarin mense hulle persoonlike higiëne toepas. Sal jy jou kind se doeke of jou gesin se onderklere in jou kombuis wasbak was waarin jy jou skottelgoed was? 6) Tweede dag geen verbetering. Kamer teen 17:00 nie gediens nie. Ek moes agter die diensmeisie aanloop om toiletpapier te vra. Ek sal nie die hotel by enige iemand aanbeveel nie. Hulle buit mense uit. Glad nie die sterstatus werd nie. 7) Ontbyt was elke oggend 'n ramp. Het gelyk soos by 'n landsdiens of Voortrekkerkamp. Swak diens en beplanning. Vrou staan agter kosbakke vasgesuig teen die muur en skep warm ontbyt in. Soos 'n koshuismatrone wat jou wil rantsoeneer. Só nie wat verwag word in 'n 4 ster-hotel nie. Brood word in die sakkie aangedra na die leë broodbord toe en daar met kaal hande uitgepak. Ag nee man. Hoe uiters onprofessioneel. 8) Badkamer baie swak beplan. Jy moet in die stort staan om die deur toe te maak voordat jy die toilet kan gebruik, anders kry jy nie die deur toe nie. Die glasafskorting tussen die stort en die toilet is onvoldoende. Die hele vloer is nat as jy klaar gestort het. Die gevolg is, al die handdoeke is papnat nadat 2 mense gestort het aangesien die badmatjie onvoldoende is om al die water op die vloer te absorbeer. Handdoeke moes daarvoor ingespan word, anders sou jy verseker geval het op die bitter gladde vloerteëls. Algemene indruk? Die mense stel nie belang om hulle kliënte van goeie diens te voorsien nie. Hulle wil net geld maak. Glad nie die geld wat ons betaal het werd nie.

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Weak. Staff not up to par or properly trained for work in the hotel industry. Unprofessional. Exploitation in the worst degree.

Hotel creates a good impression with the fact that everything is new. There are not enough and professionally trained staff. 1) Room reservation made for a room with a king-size bed. Got there, 2x3/4 beds in the room. Waited almost 1 hour for them to come and change beds. All the linen was brand new linen, but was taken out of store packaging, so not washed and ironed. Weak. 2) Refrigerator facilities inadequate. "Cooler". No ice. No room service options. 3) Dinner in so-called restaurant a nightmare. They are not up to the job. One got the impression that it was a bunch of amateurs trying to run the hotel. From the time we ordered dinner - from a very limited menu - we waited an hour for a hamburger and a chicken salad. 4) Room was still not serviced by 13:30 on day one. When I complained about it, the lady from management made me understand that they cannot "cope" with the workload. Hello? It seems they are too stingy to hire enough staff. She made me feel guilty for being unhappy with the type of poor service. 5) When the girl finally came to service the room at 15:30, the glasses and coffee cups were not exchanged with scones from the kitchen. No. It was washed with green soap from a spread bottle in the sink in which we as guests had to do our personal hygiene. The sink is not in the bathroom, but in the bedroom. That alone is enough to take away all 4 of their so-called stars. With all the resistant organisms these days, it is totally unheard of to wash cutlery and crockery in the same sink as people practice their personal hygiene. Would you wash your child's diapers or your family's underwear in your kitchen sink in which you wash your dishes? 6) Second day no improvement. Room not serviced by 17:00. I had to run after the maid to ask for toilet paper. I would not recommend the hotel to anyone. They exploit people. Not worth the star status at all. 7) Breakfast was a disaster every morning. Looked like a national service or Voortrekker camp. Poor service and planning. Woman stands behind food bowls sucked against the wall and scoops in hot breakfast. Like a hostel matron who wants to ration you. Not what is expected in a 4 star hotel. Bread is carried in the bag to the empty bread plate and unpacked there with bare hands. Oh no man. How extremely unprofessional. 8) Bathroom very poorly planned. You have to stand in the shower to close the door before you can use the toilet, otherwise you won't be able to close the door. The glass partition between the shower and the toilet is inadequate. The whole floor is wet when you've finished showering. The result is, all the towels are soaking wet after 2 people have showered as the bath mat is insufficient to absorb all the water on the floor. Towels had to be used for that, otherwise you would surely have fallen on the bitterly slippery floor tiles. General impression? The people are not interested in providing their customers with good service. They just want to make money. Not worth the money we paid at all.

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From
From R 1 140
per night (sleeps 2)
From
R 1 140
per night (sleeps 2)
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  • Capacity: 124 people
  • No children allowed
  • Check-in: 15:00 to 00:00
    Check-out: 10:00
  • Address: Springbok Inn, Off Voortrekker Street, Springbok, 8240, Northern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAiQYVCFj5hXyNdyV3eZPlS1BcbtvHmidmMLpNT6bJbNQw3rVAPl?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 140 per night (sleeps 2) 103 5 1 5 Springbok Inn Off Voortrekker Street 8240 Northern Cape 021 201 8900 15:00-00:00 10:00 -29.689672757013 17.884590830688
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