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Walnut Cove

2 reviews
Self Catering

Review Summary

4.2 out of 5from 2 reviews for Walnut Cove
Cleanliness
3.5/5
Service
5.0/5
Location
4.5/5
Safety
4.5/5
Value for money
3.5/5
Chrissie N - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chrissie N
Family with teenagers

I really loved my stay, it was short and very cold.

Clarens is a beautiful destination. The home we stayed in was beautiful. The load shedding is awful in winter. Especially because there's no warm water when the power is off. Wood should be provided as part of the deal.

Cathy B - Jun 2023
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
2/5
Cathy B
Family with teenagers

We were disappointed. A lot of things broken and not working. I did send the owner feedback with photographs.

Fireplace didn't work. Gate was not working when we arrived. Wi-Fi didn't work. House is dirty. The oven door is broken. No extension cords in rooms to plug in both sides of electric blankets. Overall very disappointing.

Walnut Cove 's response

Dear Cathy,

Thank you for your honest review. We value each guest's feedback to improve our overall experience at our place. We have taken all your considerations into account and have addressed the concerns with seriousness.

So far the gate and wifi have been permanently fixed which was constantly causing problems due to load shedding. Clarens overall has an issue with wifi due to the remote location.

The fireplace has been serviced since your visit and the oven door has been replaced. Extension cords have now been placed throughout the unit. The small details of cleanliness have been addressed.

We hope to see you again soon for a second opinion.

Walnut Cove
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From
From R3 600
per night (sleeps 6)
2 reviews
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 492 Berg Street, Clarens, 9707, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa88ffd5902d04b91100408a94b215e8a85680f2952f4007c2e7bfb38bf0dc31e6cec2a365a74a2a21f9aeeca7b60e2e2709a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 600 per night (sleeps 6) 2 5 1 5 492 Berg Street Clarens 9707 Free State 021 201 8900 14:00-19:00 10:00 -28.506421273369 28.419005728836
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