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St. Eve Lodge & Spa

4 reviews
Lodge

Review Summary

3.5 out of 5from 4 reviews for St. Eve Lodge & Spa
Cleanliness
3.5/5
Service
3.0/5
Location
4.0/5
Safety
4.3/5
Value for money
2.8/5
Anita P - Jun 2024
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Anita P
With partner

Ek sal niemand aanbeveel om van hulle gebruik te maak nie.

By die ontvangs vir 30 minute gewag voor iemand gekom het. Ons het beide nommers gebel, maar geen antwoord nie. In die kamer het die aircon, bedliggies en elektriese kombers nie gewerk nie. Daar was handdoeke slegs vir 1 persoon en geen stortmatjie nie. Ek het die ou gebel wat na seker 'n uur eers gekom het. Die kamer was soos 'n yskas. Hy kon nie die aircon kry dat hy werk nie, het plugs gaan haal en die een liggie het gewerk. Die warmkombers het hy iets aan gedoen maar dit het ongeveer 2 ure gevat om warm te word. Die ou sou later terugkom, maar ons het hom nie weer gesien nie.

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I would not recommend anyone to use them.

Waited at the reception for 30 minutes before someone came. We called both numbers but no answer. In the room, the aircon, bedside lights and electric blanket did not work. There were towels for 1 person only and no shower mat. I called the guy who only came after probably an hour. The room was like a refrigerator. He couldn't get the aircon to work, went to get plugs and the one light worked. He did something to the warm blanket but it took about 2 hours to warm up. The guy would come back later, but we didn't see him again.

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Lesley J - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lesley J
With partner

Comfortable.

Comfortable room with a very nice spa bath and shower. Friendly and helpful staff. Booking again in the future to try the spa. The breakfast was delicious!

St. Eve Lodge & Spa 's response

Dear Lesley,

We are honored you trusted us to accommodate you.
Your feedback is highly appreciated, we cannot wait to see you again.

Regards,

St. Eve Lodge & Spa
Marietha D - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Marietha D
Individual traveller

Stil en rustig.

WiFi nie baie goed nie. TV net Netfix en nie DStv nie. Gordyne nie netjies in kamer 2 nie.

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Quiet and peaceful.

WiFi not very good. TV only Netfix and not DStv. Curtains not neat in room 2.

This review has been automatically translated using Google.
View original in Afrikaans.

St. Eve Lodge & Spa 's response

Dear Marietha,

We are honored you trusted us to accommodate you.
We have never experienced any problems with our WiFi. The TVs are smart TVs to afford the guest a luxury of all streaming platforms, thus making it possible for the client to log in to whatever streaming service they wish to utilize.

We will look into the matters. Your feedback is highly appreciated.

Regards,
Management

St. Eve Lodge & Spa
Yolande V - Oct 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Yolande V
With partner

Longest night ever.

Wifi not working at all, so we could not watch TV. Aircon not working due to damage. Wires of the aircon were cut. No fridge in the room. Wifi, fridge and aircon was part of the package offered at booking. Toilet blocked. Next morning nothing improved although we reported it the previous night.

St. Eve Lodge & Spa 's response

Dear Yolande,

We apologize your experience with us was not what you expected.
The newly matters you have raised are currently under advisement.

Kind Regards,

St. Eve Lodge & Spa
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per night, for 2 ppl
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  • Capacity: 8 people
  • No children under 13
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 21 York Road, Waverley, Bloemfontein, 9301, Free State
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAadba3ebb17f1bdf9602d906d46af429896c4071424b51d1c935ca4c465108d1e76eca49279deb5a1fe410c29a6b8a623b0ef?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R965 per night, for 2 ppl 4 5 1 4 21 York Road Waverley 9301 Free State 021 201 8900 14:00-20:00 10:00 -29.091643440905 26.232006061377
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