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Suburban Oasis

Self Catering

Review Summary

4.7 out of 5from 29 reviews for Suburban Oasis
Cleanliness
4.7/5
Service
4.7/5
Location
4.7/5
Safety
4.8/5
Value for money
4.7/5
Michael E - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michael E
With partner

Superb.

The accommodation was absolutely superb. Peter is the best host ever. He communicated regularly and checked in to find out if we were fine. We stayed so nicely - the house is clean and comfortable. I would highly recommend Suburban Oasis to anybody who visits Cape Town. The house is very secure, and it feels like home. Thank you, Peter, for your patience and kind heart. We enjoyed our stay tremendously.

Lezanne V - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lezanne V
Family with teenagers

Die stilte onder Tafelberg!

Pragtige huis toegerus met alles wat jy nodig het, heerlike swembad met eekhoringkies wat elke nou en dan kom water drink! Rustige en stille omgewing al is die winkels net om die draai!

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The silence under Table Mountain!

Beautiful house equipped with everything you need, lovely swimming pool with squirrels that come to drink water every now and then! Peaceful and quiet environment even though the shops are just around the corner!

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Petunia M - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petunia M
Family with young children

Convenient, comfortable and safe.

Peter was a superb host. Excellent response time to any question and or query. My family and I enjoyed staying in his home. All amenities advertised were available and working. We had wifi even with load shedding. The location is very convenient, we were able to walk to the mall. Thank you Peter for a lovely stay.

Cassie V - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Cassie V
With friends

Aangenaam.

Baie skoon en die eienaar is baie behulpsaam.

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Pleasant.

Very clean and the owner is very helpful.

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Somá F - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Somá F
Family with young children

Ons het ongelooflik tuis gevoel en ons kuier daar vreeslik baie geniet.

Ons was relatief naby aan meeste plekke waar ons graag wou wees en kuier. Die huis is baie netjies en goed toegerus. En die area is ook veilig, met voertuig agter 'n hek wat kan sluit.

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We felt incredibly at home and enjoyed our visit there very much.

We were relatively close to most places we wanted to be and visit. The house is very neat and well equipped. And the area is also secure, with vehicle behind a lockable gate.

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Stephanie M - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Stephanie M
Family with young children

A spacious and well-equipped unit.

A clean and spacious two-bedroom home with a large bathroom and outdoor braai area. We had everything we needed including a gas cooker, which assisted during load shedding. Coming from a smaller town, we found Claremont to be a bit frenzied, but the suburb lies close to Rondebosch and UCT and was very conveniently located for our purposes.

Jinine A - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jinine A
Family with teenagers

Awesome.

Our stay was fantastic, it was clean, hygienic, there was of everything that we needed, definitely going again.

Erica F - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Erica F
With partner

Enjoyed our stay.

Had an awesome stay, kids enjoyed the pool. Place to relax.

Mustak N - Jun 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Mustak N
With partner

Disappointing and difficult stay.

The establishment is a house that has been opened for holiday stays. As such it is well used with many fixtures and fittings outdated, used and requiring upgrading. Access to the property was awkward as the electric gate did not work which meant manual operating onto a busy road. This was difficult and unsafe especially at night. The constant load shedding meant that i had to connect and disconnect the alarm system, an added burden to me as a customer. While the WiFi worked there was no signal in the bedrooms. This was a hindrance especially during load shedding as there was no back up inverter or power source. The owner said that he would come by but did not during my stay. Parking was exposed as the owners large boat took up all the space under the carport.

Suburban Oasis 's response

Dear Mustak. Thanks again for staying.
Yes, my place is a self catering holiday home as advertised. Even though it is well used, all fixtures and fittings are in good working condition and as advertised in my listing.
As I mentioned to you during your stay, the issues with the alarm system and gate are caused by the recent spike in country wide load shedding which are unfortunately out of my control. I was in regular/daily contact with you during your stay via Whatsapp sharing daily load shedding schedules etc. with you however, we never once discussed/ agreed the need to meet up during your stay. My place doesn't advertise having a back up power inverter. I also do not advertise undercover parking, instead I offer secure off street parking.
Once again, apologies for the inconvenience that you experienced due to our nation-wide power cuts.
All the best! Peter.

Suburban Oasis
Muzzammil D - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Muzzammil D
With friends

Fantasies

Peter, you are the best host. We are definitely coming back, wishing you well with your business.

Lesego M - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lesego M
With partner

Excellent place and a wonderful stay all-round!

Peter is a great host who is very welcoming, always a text away. The place and area is all around secure and peaceful

Luzinda B - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luzinda B
Family with young children

Peaceful, beautiful very relaxing.

The kids enjoyed the swimming a lot. Very nice open space feels like staying in your own home. Shops are walking distance.

Shameez K - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shameez K
On business

Wonderful stay.

The place was very neat.

Chelsea D - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chelsea D
With friends

Lovely stay! Beautiful place would recommend this place 100%!

Enjoyed every moment!

Suburban Oasis 's response

Only a pleasure! Happy to hear that you enjoyed my place :)

Suburban Oasis
Jade D - Feb 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Jade D
With friends

Our stay was enjoyable.

The house was perfect. The pool is ice cold and not very pleasant. Everything else was great.

Suburban Oasis 's response

Glad to hear that you enjoyed your stay.
Weather and water temperatures are unfortunately out of my control.
All the best!

Suburban Oasis
Zhane S - Mar 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Zhane S
With partner

Great!

We had a good stay! Peter was friendly and provided us with lots of information.

Abe P - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Abe P
With friends

Dit was awesome, dankie.

Die gasvryheid van Peter laat jou absoluut tuis voel asook die deurlopende check of alles okay is en of hulp benodig word is besonders.

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That was awesome, thank you.

The hospitality of Peter makes you feel absolutely at home as well as the continuous check to see if everything is okay and if help is needed is special.

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Charlene M - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlene M
With friends

We had an absolutely stunning weekend and will definitely return.

Upon our arrival Peter made sure that all the facilities were in impeccable condition, and also made sure that our stay was as pleasant as possible. It is definitely a beautiful little oasis in the middle of a concrete jungle.

Zimkhitha B - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Zimkhitha B
Family with young children

Amazing!

We enjoyed our stay with my family. The place is awesome. Clean and safe and Peter is a great person.

Siphesihle B - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Siphesihle B
Family with young children

Lovely, spacious home with a great host.

Wonderful relaxing space

Suburban Oasis 's response

Only a pleasure. Thank you for the positive review.

Suburban Oasis
Cornell-joan M - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornell-joan M
On business

Excellent in all aspects!

I was extremely pleased with the accommodation in all aspects. I couldn't have been more at home at this home away from home.

Suburban Oasis 's response

Very happy that you enjoyed your stay at my place. All the best.

Suburban Oasis
Deborah T - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deborah T

Everything was on par, it was all I expected and more.

We had an awesome stay, will go back there any day. The hospitality and service showed by owner was great, had a very relaxing time. Truly home away from home.

Suburban Oasis 's response

Awww!! Thanks so much for the kind words... Only a pleasure having you stay. Looking forward to seeing you back here again!

Suburban Oasis
Natasha S - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasha S
With friends

Dit was baie lekker en ontspannend.

Ek en 3 vriende het besluit om hier te bly en toe ons die eienaar ontmoet het was hy baie vriendelik. Ons het baie ontspan en ons tyd daar geniet. Sal enige tyd weer gaan.

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It was very nice and relaxing.

Me and 3 friends decided to stay here and when we met the owner he was very friendly. We really relaxed and enjoyed our time there. Would go again anytime.

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Suburban Oasis 's response

Dankie! Natasha, julle is enige tyd weer welkom!

Suburban Oasis
Ntombi M - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ntombi M
With friends

Don't look any further.

The house is as good as it looks on the pictures, very clean and has a homey feel to it. It would be great for solo travelers, families, partners or a group of friends looking for a getaway. Peter is a great host, we got a bottle of wine and other goodies to start you off at a self catering stay. I commend him on his willingness to assist even on the dumbest things. I would definitely recommend his place.

Suburban Oasis 's response

Thanks Ntombi,
It was my pleasure hosting you folks during your stay army place in Cape Town. Very happy to hear that you enjoyed your stay and thanks for the recommendation.
All the best!

Suburban Oasis
Tiisetso D - May 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Tiisetso D
Family with young children

The treatment we received from Peter left a bitter taste in our mouths and we are not to return.

Check in time at Suburban Oasis is 14:00 which is fairly standard. Peter made sure to remind me that indeed check in time is strictly at 14:00. There was no room whatsoever for flexibility or exceptions. This was a little disturbing. I arrived at the guesthouse at 13:45 and Peter asked me to look at my time, clearly unhappy I didn't arrive at 14:00. For goodness sake, I was just 15 mins early. Nonetheless, I asked him if I should wait outside and only then did he open up for me. The place is OK overall. It doesn't look as spacious as it does in the pictures. In fact, the bedrooms are tiny. There is hardly any room to walk around. The geyser must be the smallest on the market. It certainly isn't big enough for the four people the place is meant to accommodate. Only 2 people could take quick hot showers. Thereafter, the water gets cold. Unfortunately, the rooms were also cold. When I raised this with Peter, he was quick to tell me that no one else has complained about that. As someone in this kind of industry he ought to know that we are all different. He told me about an extra duvet in the bedroom cupboard. I had a look at the duvet. Not only was it literally thrown at the bottom of the cupboard without being folded, it was dirty, had stains on it and smelled bad. I made Peter aware of this. He brought a fleece blanket which wasn't sufficient, but we decided to let it be. There is a fireplace in the living room which helped to keep the living room warm. On the day we left, Peter was extremely pushy. He sent me numerous messages telling us we need to leave at exactly 10:00 even telling me our bags should already be outside before then. He then mentioned that other guests were coming on the day we were leaving. There is nothing untoward about that at all however what I found strange is that he mentioned the guests were coming in before 14:00. I really wasn't offered the same courtesy. When we arrived, he was the one who had cleaned the place, but for these new guests, Peter had a arranged for a cleaning lady to come in and clean the place. Whoever these guests were, they were clearly far more important than us. Even after we had left Peter kept calling and texting to ensure we had left. It was a nasty goodbye indeed. We are not to return.

Suburban Oasis 's response

Dear Tiisetso,

My check in and check out times are clearly mentioned in my listing and are to be respected. Early check-in and late check-outs are only possible by prior arrangement and then only when I have no guests leaving or arriving the same day that you are arriving or leaving. All off my other local and overseas guests have honoured and respected this without question or complaint.

After you confirmed your reservation you contacted me pleading me to let you bring an additional 5th person even though you knew that my place only has 2 double beds and is best suited for 4 guests which I explained to you, however, you where happy with this and the prospect of one of your group sleeping on the couch.

Prior to your arrival I reminded you that I had people checking out on the morning of your arrival at 10 am and we need time clean the place before your check in at 2 pm however you ignored my messages ignored and decided to arrive(20mins) early and I had no choice but to let you check in early. The geyser is big enough for 4 people to take showers, not to languish in for extended periods and there were 5 of you. There are extra fleece/ blankets in the unit, an indoor fireplace and a heater...which have been sufficient for all of my guests prior to your stay. Nevertheless, I still came and dropped off an extra double thick fleece for you that evening.

I messaged you the evening before your departure to remind you of your check out time at 10 am the following morning as I had new guests arriving at 2 pm that day, however, you chose not to acknowledge or respond to my message. The following morning I tried messaging you again in this regard to no avail. I then tried calling you and you chose not to take my calls. Eventually, just before 10am, you messaged me requesting to leave all of your luggage at my place until 3:30 pm. I reminded you that I had guests arriving at 2 pm that it would not be possible to leave all of your luggage at my cottage. This clearly upset you and you kept on trying to get me to change my mind and to find alternatives which were not possible at such short/ last minute notice.

I'm sorry that you have taken this all so personally when clearly it is not as I run a business and we all have rules to follow and adhere to or we run the risk of inconveniencing the next guests. As mentioned, I have no problem with flexibly of check-in and check-out times when the situation allows for this. I hope that you enjoyed your time here in Cape Town and wish you well!

Suburban Oasis
Isobel V - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Isobel V
Family with young children

Dit was heerlik!

Die plekkie is baie goed toegerus, gerieflik en veilig. Sal verseker weer daar bly in die toekoms! Peter is 'n goeie gasheer en was baie behulpsaam.

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It was lovely!

The place is well equipped, comfortable and safe. Will definitely stay there again in the future! Peter is a good host and was very helpful.

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Suburban Oasis 's response

Dankie Isobel, julle is baie welkom!

Suburban Oasis
Samantha A - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Samantha A
Family with young children

Amazing place to go and spend some quality time with your family.

Beautiful place, loved it.

Suburban Oasis 's response

Thanks Samantha, you are very welcome!

Suburban Oasis
Lameez A - Oct 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lameez A
Family with young children

Very clean and neat.

Very safe and secure. Great place.

Suburban Oasis 's response

Thanks Lameez.

Suburban Oasis
Talita M - Aug 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Talita M

Goed toegeruste eenheid, baie sentraal en die ligging is ideaal om verskillende aktiwiteite/plekke in die Kaap te bereik en te verken.

Die eenheid voldoen aan die vereistes vir 'n gerieflike verblyf. Die ligging is ideaal. Dis baie sentraal en gerieflik naby aan verskillende restaurante en plekke van vermaaklikheid, asook binne bereik van roetes waarmee besienswaardighede regoor die Kaap verken kan word. Ek sal die eenheid aanbeveel.

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Well equipped unit, very central and the location is ideal to reach and explore different activities/places in the Cape.

The unit meets the requirements for a comfortable stay. The location is ideal. It's very central and conveniently close to various restaurants and places of entertainment, as well as within reach of routes that can be used to explore attractions across the Cape. I would recommend the unit.

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Suburban Oasis 's response

Dankie Talita, julle is enige tyd welkom.

Suburban Oasis
From
From R 1 495
per night, for 5 ppl
From
R 1 495
per night, for 5 ppl
Make a Booking
  • Capacity: 5 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 28 Hampstead Road, Claremont, Cape Town, 7708, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAD91Lsz6SvcPhkhhKolV0G74152RTjKHmm9AO8zj1uAtpPu8mHo?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 495 per night, for 5 ppl 29 5 1 5 28 Hampstead Road Claremont 7708 Western Cape 021 201 8900 14:00-20:00 10:00 -33.987522703564 18.481276093254