Sugar Beach 5A
Review Summary
Helene B - Nov 2020
Overall rating
Wonderlike see-uitsig, fantastiese balkon
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Amazing sea view, fantastic balcony
Sugar Beach 5A has the perfect location. You can watch the ships waiting to go in the harbor and we were lucky enough to see whales. It overlooks the main beach, and has a lovely balcony with sofa, sun loungers and dining table, making it almost unnecessary to bother sitting on the sand unless you want to swim. There's no time for staying up late, because you'll soon hear the lifeguard's whistle blowing, but who wants to stay up late with a view like that? The house is minimalist in terms of furniture, but there is everything you need including good WiFi if you need to catch up on work as well as DStv with limited channels. Air conditioning throughout the apartment. Unfortunately the washing machine didn't work properly so when we wanted to do laundry it was a mess as water wouldn't drain. The tumble dryer didn't dry our clothes either, and we had to pack damp laundry for our flight. The living room sofa could do with a good cleaning. What would be fantastic is a beach umbrella for guests flying in as it is impossible to bring your own umbrella and the sun gets hot on the beach. Amazing pizza place just diagonally below apartments. Will definitely visit again!
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Sugar Beach 5A 's response
Baie bly om te hoor julle het die besoek geniet en sien uit daarna om julle weer te verwelkom. Vra verskoning oor die wasmasjien en tuimeldoreër wat probleme veroorsaak het en ons het daarna omgesien en herstel asook op gelet na die bank se skoonmaak. Die winkel langs die pizza plek huur sonsambrele uit aan gaste wat nie hulle eie kon saambring nie.
Carmia V - Aug 2019
Overall rating
Prentjiemooi en perfek!
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Picturesque and perfect.
Will definitely go back. Beautiful view, interior and everything.
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Leigh M - Apr 2019
Overall rating
Beach bliss.
Anonymous Guest - Jun 2019
Overall rating
The unit is nice, but the elevator being out of order spoiled everything!
Carrying luggage up and down 5 sets of stairs is really inconvenient. We also ran Comrades and 5 sets of stairs after 87 km hurt! Umdloti Letting informed me the day before our arrival that the lift was out of order and offered help with our luggage. However, there was no one to help us. During our stay, there was no one to repair the elevator either, so it really didn't seem like it was a priority. The accommodation is not cheap and we are therefore really unhappy about this.
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Garth M - Jun 2019
Overall rating
Flat great, service not good.
Edna R - Oct 2018
Overall rating
Lovely, relaxing stay!
Yvette D - Sep 2018
Overall rating
Lovely getaway.
Benita I - Aug 2017
Overall rating
Nagmerrie.
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Nightmare.
We stayed as a family in 3 of the units in Sugar Beach for my Mother's 72nd birthday. No one told us ahead of time that they were doing maintenance work at the building. From early in the morning there was hacking and commotion, with pieces of construction debris falling down from above the "scaffolding". Furthermore, the lift broke - and to top it all off, the stairs were also full of "scaffolding". Needless to say, it was with great difficulty that we had to get to the top of our apartment with the children's prams and even worse - my poor elderly parents who had to struggle up and down the stairs through the "scaffolding". The right thing for Sugar Beach to do is to close reservations for the period that maintenance is being done. It is dangerous and deeply disturbing. The workers were working right against our room windows. Unit 5A was also dirty when we arrived. There were long hairs on the bedroom floor, the cutlery and glasses were dirty, and there were candy wrappers on the living room sofas. Furthermore, the washing machine did not work. We could catch 1 channel on DStv so left it instead. There are no instructions on how to use the DVD player.
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Sugar Beach 5A 's response
Hi Benita,
Wat gebeur het gedurende julle verblyf is onaanvaarbaar. Ons was ingelig dat die verfwerk buite op die gebou klaar sou wees voor julle aankoms. Ons was ongelukkig nie bewus dat die hysbak gedurende julle verblyf buite werking was nie.
As julle ons laat weet het dat die wasmasjien buite werking was sou ons dadelik iemand gestuur het. Ons was rerig onder die indruk dat alles goed was toe ons 'n goeie afslag aangebied het.
Ons vra groot onverskoning en verstaan jou frustrasie.
Beverly V - Nov 2016
Overall rating
Stunning views!
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 29 North Beach Road, Umdloti, 4350, KwaZulu-Natal
