Sugar Hotel and Spa

Veilig en lekker geslaap.

Voertuig was baie veilig. Baie vriendelike personeel en kamer was baie skoon.

All round amazing experience!

We stayed in the double deluxe room with a splash pool on the balcony during the weekend of the 20th of April 2024. We were assisted by friendly staff. The room was clean and neat. We just wished the weather played along as we were not able to use the pool; it looked very inviting! If you are at this hotel, make sure to visit the Steam on Main Spa located at reception; do not let looks deceive you! The small spa provided us with the best massages we have ever had, and the two ladies were very friendly and professional. We were also pleasantly surprised that we were able to choose more than one meal per person at breakfast as part of the bed and breakfast rate. The food served was great! The Bougainvilla Restaurant next to this hotel has the most amazing cocktails at half price every day from 4-6pm and is well worth it! There were just two downsides to our stay: there are only two parking bays, the rest is all off-street parking, and secondly, the hinges on the doors and balcony door were broken on our arrival.

Will recomment Sugar Hotel to anyone that needs accommodation near the Waterfront.

It was very clean and the breakfast was out if this world. Thank you once more for the excellent service with a smile.

We enjoyed our stay.

We had a wonderful time at the Sugar Hotel and Spa. Breakfast was great although some of the items on the menu were not available.

Ons was goed verwelkom, alles verduidelik en gewys. Veilige parkering.

Ons het baie lekker gebly en die groot bed was fantasties vir my en my man en ons 1-jarige. Dit was baie lekker, netjies en skoon en goed ingerig. Genoeg handdoeke, yskas en kluis beskikbaar.

Ons het lekker gebly in die ruim kamer en lekker ontbyt wat ingesluit was.

Die hotel is baie lekker sentraal. Ongelukkig is dit juis om daardie rede ook baie raserig van die verkeer. Indien jy nie baie in jou hotelkamer gaan wees nie, is dit nie so hinderlik nie, maar selfs in die aande is die verkeer maar konstant daar.

A truly enjoyable stay.

It was a very pleasant stay with good proximity to the Waterfront. We went on different tours every day, and the accommodation helped to organise them. The accommodation must acquire a generator for emergency power supply.

Not star-rated quality with service.

Lovely hotel and very clean. However, we were welcomed as if we were booking into a hostel - definitely no star-rated quality! The general worker was very helpful getting us sorted. The clock struck 11am and the breakfast lady was on our heels telling us we need to leave - just to have her friend visiting to have a great chat! Overall - beautiful indeed!

Terleurstellend.

Die advertensie is totaal misleidend. Die prys en 5-ster-gradering is heeltemal te hoog vir dit wat jy kry.

Ons het slegs 1 nag spandeer.

Die TV het nie gewerk nie en hul is nie vir loadshedding voorberei nie. Die restaurant op die perseeel is ook toe.

It was fine.

Ventilation is poor in bedroom. Actually non-compliant according to building regulations. Bedroom very small. There is no swimming pool and no view of mountain as advertised.

Perfection.

Our stay was lovely.

Baie gerieflik en diens uitstekend. Ligging perfek.

Baie netjies en skoon. Alle geriewe is in puik toestand.

Relaxing.

The staff was extremely friendly and welcoming. The two golden retrievers were the highlight of the stay. Unfortunately we did not have any coffee in the room and was not given the wifi password. The breakfast was phenomenal, especially with the view you get along with it.

Baie nice.

Het dit geniet. Was die geld werd.

Baie lekker!

Ek sal verkies dat daar nie honde in die voorportaal rondhang nie. Verder was alles baie lekker en daar was goeie attention to detail.

Glad nie beïndruk nie - ek is beskuldig van goed wat weggeraak het!

Ek is beskuldig dat daar 'n japon uit die kamer uit is, maar hy het agter die deur gehang toe ek die cleaner gaan wys!! Ek is baie ongelukkig! Ek wag nog van julle en van die hotel se kant af, wat gaan gebeur! Ek voel dat my menslikheid skade gelei het!

Clean and cosy and very helpful staff.

We had a great stay but the spa was fully booked on our accommodation date, the water in our bathroom was cold but they made offered us to use another room if the problem persisted, room service was great and there food is beautiful and up to standard.

Vir die prys wat ons betaal het was dit voldoende.

Ons het ongelukkig die kamer langs die trap en restaurant gekry so dit was baie raserig. Die TV se remote het nie batterye gehad nie so ons kon dit nie afsit nie. Die beddegoed was skoon maar gevlek aan die onderkant. Daar is pod-sisteem in die kamer maar geen pods, slegs instant koffie. Net klein goedjies maar oor die algemeen was dit goeie waarde vir die prys wat ons betaal het.

Made everything happen without effort on my anniversary.

So accommodating & waited up till late due to late flights. Secure parking and such friendly and professional services. Top service from all.

Klein Juweel!!

Wat 'n ongelooflike klein juweel!! Die hotel is super netjies, alles is ongelooflik mooi, en die kamers is heerlik groot. Die restaurant se kos insluitend ontbyt was heerlik!! Sal die plekkie aanbeveel!!!

Baie lekker geslaap en geëet. Naby als wat ons wou besoek ook.

Gerieflik met eie swembadjie en buite sitplek. Ontbyt was heerlik met verskeidenheid om van te kies. Loopafstand van stadium en Waterfront en bushaltes.

Dit was fantasties sal enige tyd weer daar bly.

Die hotel is baie netjies een skoon. Die kamers uitstekend. Goeie ligging.

Gerieflik.

Sien sterre.