Sundown Country Estate
Review Summary
Jan M - Mar 2024
Overall rating
Safe. Good location. Food is well priced, drinks are expensive.
Sandra L - Jun 2024
Overall rating
Worthwhile sleep over.
Adelle R - Mar 2023
Overall rating
Ons het baie lekker gebly by Sundown. Lekker geswem, geëet en geslaap. Die diens was goed en baie vriendelik.
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We had a great stay at Sundown. Nicely swam, ate and slept. The service was good and very friendly.
We did the quad bike tour through the forest and mountain. It was awesome. Would definitely recommend!
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Verity-ann C - Dec 2021
Overall rating
Fun, relaxing and enjoyable.
Chris D - Dec 2021
Overall rating
Besonder aangenaam, bo verwagting ontspannend en dit was heerlik om so bederf te word.
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Particularly pleasant, more relaxing than expected and it was lovely to be so pampered.
Our stay at Sundown Country Estate was lovely. The staff is particularly friendly and helpful. The food was top notch! The room was very clean and comfortable, although it was old fashioned, it was still comfortable. The pool and pool bar was a winner. It was extremely clean and very comfortable. The new owners are very pleasant, friendly people and are busy making major improvements to the estate. I hope to be able to take a break there soon.
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Coenie L - Oct 2020
Overall rating
Oornag verblyf
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Overnight accommodation
Stayed one night before my bike race at Sun City. Was pleasantly surprised when staff offered to give a breakfast pack as I had to leave early. Room was clean, big and comfortable, I went to bed early with no disturbance.
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Belinda G - Sep 2020
Overall rating
Lovely place. Seriously under staffed. Would go again.
Ellen C - Nov 2019
Overall rating
Heerlik ontspanne, lekker bederf.
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Wonderfully relaxed, well pampered.
We had a very nice stay and ate very, very well. Pool also thoroughly enjoyed.
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Dikeledi L - Jan 2019
Overall rating
Fantastic.
Ben V - Nov 2019
Overall rating
Aangenaam verras.
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Pleasantly surprised.
After I made my reservation, a number of people commented about the place, and that they would not stay there. Well, I immediately sent them photos to prove them wrong. The room is beautiful and I slept very well. Yes, the building is old and could use some love and attention here and there, but overall I really can't fault it.
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Naomi C - Nov 2019
Overall rating
Een nag verblyf nie ver vanaf Sun City.
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One night stay not far from Sun City.
We stayed one night after enjoying the NGC2019 at Sun City. The hotel and rooms are generally clean, tidy and comfortable. The price is very reasonable. We enjoyed the buffet in the evening - the variety was good. We would only recommend that the meat is not overcooked and dried. The breakfast the next morning was fresh and tasty.
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Portia L - Nov 2019
Overall rating
Some of the staff members are friendly but the receptionists do not attend to you fast enough.
Jacomie K - Nov 2019
Overall rating
Let daarop dat hulle aandete insluit by die prys - ons wou glad nie aandete gehad het nie.
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Note that they include dinner in the price - we didn't want dinner at all.
See stars.
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Joseph S - Dec 2019
Overall rating
The family rooms require serious remodelling.
Thabiso M - Dec 2018
Overall rating
The service and hotel was excellent.
Rainy M - Nov 2018
Overall rating
Great service.
Aphiwe N - Oct 2018
Overall rating
I am very pleased with the hospitality the hotel gave us.
Debi S - Aug 2018
Overall rating
Marvelous.
Stefan V - Jul 2018
Overall rating
Baie lekker!
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Very nice!
Lovely food, great area and friendly staff!
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Natalia P - Oct 2018
Overall rating
The staff was friendly, the rooms very clean. Breakfast was very tasty.
Lana R - Oct 2018
Overall rating
Aangename verrassing.
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Pleasant surprise.
We had a great stay, food was excellent. Staff was friendly and we had everything we needed. For the price it's definitely worth it.
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Gavin/annetjie M - Nov 2018
Overall rating
Sundown Ranch Hotel is a very need Hotel and the staff are friendly.
Salome B - Jul 2018
Overall rating
Aangenaam.
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Pleasant.
The food was excellent!
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Evelyn M - Jan 2018
Overall rating
Excellent service.
Vidette V - Apr 2018
Overall rating
Ek het 'n heerlike en rustige aand gehad by Sundown Ranch - dalk 'n ou Hotel, maar als was skoon en netjies. Sal dit verseker aanbeveel.
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I had a great, relaxing night at Sundown Ranch, maybe an old hotel, but everything was clean and neat. Definitely recommended.
We had a nice stay at the hotel. Rugby was on the big screen to enjoy after a long day in the Kruger. Room was clean and neat. Food was delicious. Will go back for their hamburgers. Thank you, Sundown Ranch.
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Tracy M - Apr 2018
Overall rating
It is value for money. Convenient and close to Sun City.
Kevin M - Jan 2018
Overall rating
Good.
Marilyn E - Nov 2018
Overall rating
Baie aangenaam.
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Very pleasant.
Thank you for the great service and kindness, our vacation was really enjoyable and we will definitely visit again.
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Janine T - Dec 2018
Overall rating
A very pleasant stay and very good meals.
Sikho L - Oct 2018
Overall rating
Still needs some work.
William M - Jul 2018
Overall rating
Security is not as good as it can be, boom gate far from security room.
Maanda N - Jan 2018
Overall rating
Except for cold shower in the morning, everything was okay.
Gerdha O - Nov 2018
Overall rating
Basiese verbly sonder luukshede.
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Basic accommodation without luxuries.
Near Sun City that made it easy to attend the golf. Clean room, had to ask for towels. Bar has a snooker table. Group of local people made noise, listened music while watching rugby. Just after 5 in the morning, the hotel staff woke us up with their talking next to our room.
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Anonymous Guest - Jan 2018
Overall rating
Stefan V - Feb 2018
Overall rating
Onduidelikheid oor geriewe.
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Ambiguity about facilities.
Unclear about facilities and does not accommodate guests.
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Tracey S - Nov 2018
Overall rating
Goedkoop.
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Cheap.
At reception there was no one to help us, we stood waiting for 10 min. Bar area there was no one. Furthermore, the food was delicious. Restaurant was great with good service.
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Anonymous Guest - Apr 2018
Overall rating
Kgabo T - Dec 2018
Overall rating
We were uncomfortable.
Amy R - Oct 2017
Overall rating
Wonderful atmosphere and value for money!
Amanda H - Oct 2017
Overall rating
Fabulous.
Susan V - Jan 2017
Overall rating
Terdeë geniet.
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Thoroughly enjoyed it.
Tidy resort, wonderful staff, no problems or drama, other guests were pleasant and breakfast delicious.
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Wonder S - Sep 2017
Overall rating
Simply only because is cheaper.
Patricia B - Apr 2017
Overall rating
Rustig, vriendelike personeel, skoon met lekker kos.
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Peaceful, friendly staff, clean with good food.
Friendly staff. Peaceful atmosphere. Rooms in hotel very clean. Great food.
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Rams K - Oct 2017
Overall rating
Great welcoming stay.
Neil K - May 2017
Overall rating
An older hotel, great value for money and close to Sun City.
Shirley C - Dec 2017
Overall rating
The hotel is nice and not far from Sun City which was our main reason for our holiday.
Arie V - Oct 2017
Overall rating
Bekostigbare verblyf in 'n ou gebou.
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Afforable accommodation in an old building.
Friendly, helpful staff. Neat, clean room. Old building with old carpets. WiFi is only available in the dining room and reception is very bad.
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Cheryl O - Apr 2017
Overall rating
Perfect for our stay over to attend the dance competition at Sun City rather than travel home at night.
Amelia S - Dec 2017
Overall rating
Comfortable convenient stay with basic offering.
Rita P - Mar 2017
Overall rating
Aangesien ons bykans die enigste gaste was, was die verblyf stil en rustig.
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Since we were almost the only guests, the stay was quiet and peaceful.
The hotel is tired and in need of renovation. Nevertheless, everything was clean and tidy. The food was of very good quality and you can't complain about that. I wouldn't go home there again until the place is renovated.
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Anonymous Guest - Oct 2017
Overall rating
Martin B - Apr 2017
Overall rating
Naweek oorgeslaap weens geen verblyf by Sun City.
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Slept over weekend due to no accommodation at Sun City.
The hotel outside needs a lot of renovation, inside the hotel it is very old and also needs renovation, our room we had was very clean and nice (looks like there is only one modern room) remote for TV was not available, workers were very friendly (probably the best, friendliest service I have ever received at a hotel), food is well priced and value for money. For R1220.00 per night it was worth it, but I would not stay there again.
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Modiketse T - Jan 2017
Overall rating
The place is a bit dated for the rate paid.
Jesse' A - Apr 2017
Overall rating
Goedkoop met goedkoop diens.
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Cheap with cheap service.
Me and a Swiss friend booked 2 rooms. No water pressure in his shower or basin. When I showered I struggled to fix the water temperature, never managed to. Therefore I chose to take a bath, which I enjoyed, only to discover that it was leaking when I got out and stepped in a puddle of water. I had to keep the toilet door permanently closed to block out the toilet noise as the water didn't stop running (what a waste of water!|). A Bluetooth speaker disappeared from my bag. Laid a complaint but yes, of course they wouldn't acknowledge if there is no proof. No cameras. After that I decided to clean the room myself, as I didn't want to travel with my bag all day.
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Mohakabe K - Oct 2016
Overall rating
Diens en kos was uitstekend, kamer was netjies en baie skoon.
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Great service and food. Neat and clean room.
Guests made a lot of noise through the night - it bothered us a lot until 3 am.
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Annetjie M - Nov 2016
Overall rating
We enjoyed staying at he Sundown Ranch Hotel.
Corne B - Feb 2016
Overall rating
We had a pleasant stay, value for money, nice and quiet environment.
Thabi M - Oct 2016
Overall rating
Sundown Ranch Hotel.
Read moreWalter S - Jan 2016
Overall rating
We really enjoyed our holiday at Sundown Ranch Hotel & Sport School.
Anonymous Guest - Mar 2016
Overall rating
Wayne B - Dec 2016
Overall rating
The food was excellent, but the rest was not great.
Thembisile M - Jan 2016
Overall rating
The hotel is easy to access and very close to Sun City.
Read moreHans T - Jan 2016
Overall rating
The bathrooms were moldy and food was served cold.
Vinolia M - Dec 2016
Overall rating
Poor.
Sundown Country Estate 's response
Thank you for the review. Herewith our response:
We had above average heavy rainfall on Christmas day and the day thereafter – as you know this was the case all over South Africa. There was a leak that we only became aware of because of the heavy rainfall.
Our executive housekeeper and my colleague Angie Molefe – the assistant front-office manager did go to the room and confirmed that there was a leak. We explained to the guest we do not have any other family rooms available to move her to due to the Christmas period and we apologised for the inconvenience. She said that is fine they will stay in the room as the leak was not in an area that was affecting them that much.
Our top management gave this guest a fruit basket with a small champagne as an apology for the inconvenience that we were not able to sort out at that stage. This leak has since been fixed.
Their group consisted of 3 adults and 2 children. Our Family Rooms have 1 king-size bed, a sleeper-couch and a single bed in 1 sleeping area. We cannot place a 3rd single bed in the room as well – as the room is too small for this. She spoke with me at reception and the reason she was unhappy is because the 1 adult was a male – and apparently she was not aware that the Family Room is 1 sleeping area with all the beds in 1 room.
I explained to her that on the TravelGround site we do explain exactly how the room looks and what it consists of. She advised that she was not aware of this – whereby I tried to assist them by giving the male guest a single room for himself at lowered rate. She thanked me and said she appreciated that I tried to assist. And that was the last I spoke with her.
We, as an establishment, tried our best to resolve this.
Berdine N - Nov 2016
Overall rating
Teleurstellend.
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Disappointing.
Definitely not 4 star - the location is the only positive thing en yes its clean, but for R1600 per night the place is decrepit and old. Will not recommend it. The remotes of the air con and the TV did not work. The bathroom is old and the toilet leaks. The questions you ask to determine the rating are not accurate.
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Susan B - Apr 2015
Overall rating
My stay was excellent!
Mitzi M - Apr 2015
Overall rating
Our stay exceeded our expectations. Its was wonderful!
Sury N - Nov 2015
Overall rating
Good and clean hotel, although the bathrooms could do with an upgrade.
Alec G - Aug 2015
Overall rating
A very quiet and peaceful place to spend a relaxing holiday at, a place I would not hesitate to revisit.
Craig R - May 2015
Overall rating
Lovely place.
Jessica N - Dec 2015
Overall rating
Very good hotel.
Stefano M - Aug 2015
Overall rating
Clean, comfortable and friendly.
Brenda S - Jul 2015
Overall rating
Gerieflik naby aan sportvelde, oornaggeriewe netjies en die restaurant bied waarde vir geld.
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Conveniently close to sports fields, neat overnight facilities and the restaurant offers value for money.
I stayed here during my son's cricket tour (at the sports school), the overnight facilities were neat, and I definitely recommend the restaurant for breakfast and dinner.
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Walter S - Jan 2015
Overall rating
Wonderful staff members
Jeremia M - Dec 2015
Overall rating
Nice, peaceful hotel, but needs renovation.
Mohale M - Sep 2015
Overall rating
Mixed reaction.
Estelle C - Jan 2015
Overall rating
Oornag op pad na Pilanesberg.
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Overnight on the way to Pilanesberg.
Food and staff very good. Room very neglected and strange smell.
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Willie K - Apr 2015
Overall rating
Verwag gemiddeld en jy sal nie teleurgesteld wees nie.
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Expect average and you won't be disappointed.
We stayed at Sundown Ranch for a weekend and it was a mixed experience. The positives: The room was clean and comfortable. The hotel is also very clean and garden well maintained by the pool area. Reception made sure our trailer with production decor was safe for the weekend and went out of their way to reassure us that it would be taken care of. The restaurant's food quality is good enough with an acceptable variety. There is a bar with a big screen to watch sports. There is a large swimming pool for the children. But, the negative: On the first night I had to call reception 3 times to sort out things like the TV remote control, enough towels and coffee. On the second day I just left it - not much attention is paid to basic detail. The hotel is old and furniture etc. needs attention The TV channels are limited, especially if you have children. If it's cold and the kids can't swim, there's nothing else for them to do either. No climbing frames or other play area. Reception told us that we are not allowed to use the tennis/netball courts as they are for the school groups. General: If you want to spend the night near Sun City, but won't be at the hotel much time, then Sundown Ranch is probably not a bad choice. Just be moderate with your expectations and you will be satisfied.
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Johann S - Feb 2015
Overall rating
Diens by ontvangs is swak.
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Service at reception is poor.
There was also no water in the rooms. The corridors are dirty. The rooms were dirty and linen was old and torn. Rooms are very outdated. There was no hot water when the water was restored. Breakfast was disappointing.
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Rene E - Dec 2014
Overall rating
Alles was baie skoon en netjies en die plek het ons almal aangenaam verras met sy skoon kamers, lekker kos en vriendelikheid.
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Everything was very clean and tidy and the place pleasantly surprised us all with its clean rooms, good food and friendliness.
Our goal was easy accommodation close to Sun City and this worked perfectly!
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Charmaine L - Dec 2014
Overall rating
Will stay there again.
Retha S - Jul 2014
Overall rating
Lekke!
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Leaks!
We had a very nice stay. We had customers from America here and they really enjoyed it. Will stay with you again!
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Hennie P - Apr 2014
Overall rating
Great value for money
Alrika D - Jul 2014
Overall rating
It was a perfect few days at Sundown Ranch Hotel
Martin V - Dec 2014
Overall rating
Bekostigbaar en rustige omgewing.
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Affordable and peaceful environment.
Very affordable. Quiet environment yet close to shops and game farms. Food excellent. Swimming pool very large and accessible to everyone.
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Floris V - Dec 2014
Overall rating
Gerieflik en billik.
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Convenient and fair.
The place is well located for overnight stay if you are visiting Sun CIty. The staff are friendly and helpful.
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Sonet S - Sep 2014
Overall rating
I enjoyed our stay here
Nelis H - Apr 2014
Overall rating
Reasonable priced and very close to Sun City - Will stay again
Read morePopsy G - Apr 2014
Overall rating
Good - A truly great experience.
Marietjie C - Dec 2014
Overall rating
Baie naby aan Sun City met 'n baie lekker ontbyt!
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Very close to Sun City with a very nice breakfast!
Good value for money and peaceful.
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Busi T - Apr 2014
Overall rating
Good hotel but in desperate need of renovations
Read moreMichael Y - Nov 2014
Overall rating
You get what you pay for.
Arlette M - Apr 2014
Overall rating
Good service, food was good
- Capacity: 86 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: R565, BOSHOEK, 0301, North West