The Bali Grand Lodge and Spa
Review Summary
Rudzani S - Aug 2024
Overall rating
What a place!
Lameeze H - Jul 2024
Overall rating
Location location location.
Alicia V - Jan 2024
Overall rating
Beautiful met vriendelike personeel.
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Beautiful with friendly staff.
Nice stay, would recommend the place to anyone.
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Anonymous Guest - Sep 2024
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Cecil R - Jan 2024
Overall rating
Top notch.
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Top notch.
Very nice place, good food and a fantastic view.
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Ande H - Dec 2023
Overall rating
Onvergeetlik, lekker, gerieflik en prysenswaardig.
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Unforgettable, delicious, convenient and commendable.
Wonderful service and excellent accommodation. We can truly recommend this lodge, without any doubt. I would definitely recommend it to anyone looking for a place to stay in the area. Rooms and beds are some of the best. Any questions and problems receive immediate attention. Staff are some of the best!
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Hannes D - Aug 2023
Overall rating
What a pleasant experience.
Johan J - May 2023
Overall rating
Wow, wat 'n nice plek met vriendelike mense en baie profesoneel.
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Wow, what a nice place with friendly people and very professional.
Can recommend the place with an open heart. Clean and nice breakfast and just wow.
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Kimberley V - Jan 2023
Overall rating
It was so beautiful, relaxing and had the best view from the room.
Rosina T - Jan 2023
Overall rating
Fantastic.
Lizaan K - Dec 2022
Overall rating
Ontspannend en gerieflik.
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Relaxing and comfortable.
The accommodation was neat and clean with a nice sea view. Breakfast was very nice. The place is convenient because it is located near a shopping center and the beach.
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Rosemary G - Oct 2022
Overall rating
Pleasant stay.
Thabiso M - Aug 2022
Overall rating
The location was perfect.
Lozien J - Aug 2022
Overall rating
Absoluut asemrowend.
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Absolutely stunning.
The receptionist was friendly and helpful, the room was absolutely beautiful and the view to the sea was speechless! Peaceful and calm atmosphere and everything was neat and clean! Breakfast was top notch and again with a view over the sea, I will for sure make my next booking here.
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Natascha H - Jan 2022
Overall rating
Ongelooflik lekker gekuier en gerus.
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Unbelievably nice and relaxed.
The Bali Grand Lodge is a gem! Best service and cleanliness with absolute privacy and tranquility!
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Phillip P - Jan 2022
Overall rating
Het dit baie geniet.
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Enjoyed it a lot.
It's a beautiful place and very neat and clean. The staff is also very friendly. I would stay there again anytime. Beautiful sea view.
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Jacques H - Dec 2022
Overall rating
Friendly, welcomed and more than expected.
Lu-ann H - Dec 2022
Overall rating
Sal julle weer besoek. Het lekker gekuier.
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Will visit you again. Had a nice time.
Enjoyed it, only hurt hand on lift which was faulty but brought to owner's attention.
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Marylene B - Jan 2022
Overall rating
Beautiful and pleasant stay.
The Bali Grand Lodge and Spa 's response
Thank you for the positive feedback. We enjoyed having you stay over with us and hopefully we see you again sometime soon.
Dj N - Dec 2021
Overall rating
Baie goeie en rustige kuier.
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Very good and peaceful visit.
We will definitely visit again and recommend the Bali Grand Lodge and Spa to anyone. Breakfast was delicious and rooms were very clean and tidy.
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The Bali Grand Lodge and Spa 's response
Baie dankie vir die uitstekende terugvoering, dit beteken baie vir my en die staff hier by The Bali Grand. Ons sien uit om julle weer te sien.
Shawn M - Dec 2021
Overall rating
Ligging en uitsig fantasties. Garth en sy span was uitstekend!
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Location and view fantastic. Garth and his team were excellent!
Would go back again anytime and highly recommend to others!
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The Bali Grand Lodge and Spa 's response
Hi Shawn.
Baie dankie vir die goeie terugvoering. Dit was lekker om julle hier te he en hopilk sein ons vir die familie weer.
Belia B - Dec 2021
Overall rating
Vyfsterverblyf.
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Five star accommodation.
The view from the room is breathtaking. A delicious breakfast was served every morning. The staff and dog children create a warm and friendly atmosphere.
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Nicola S - Dec 2021
Overall rating
Spectacular views, great location (walking distance to the beach and mall), beautiful views and friendly service.
Zelda R - May 2021
Overall rating
Van eienaar tot personeel, is vreeslik vriendelik en behulpsaam. Sal die plekkie enige tyd vir enige iemand aanbeveel.
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From the owner to the staff, are extremely friendly and helpful. Would recommend the place to anyone anytime.
The rooms are beautiful and clean and the view is breathtakingly beautiful.
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The Bali Grand Lodge and Spa 's response
Hi Zelda, baie dankie vir die goeie terugvoering. Hoop om julle weer te sien. Groete, The Bali Grand Lodge and Spa.
Martyn V - Apr 2021
Overall rating
Baie rustige area en naby die hoofstrand en ander besienswaardighed.
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Very quiet area and close to the main beach and other attractions.
The Lodge and Spa and incredibly well located close to the main beach and other attractions. Breakfast is served every morning with a nice fruit juice and coffee. The Lodge's facilities are fantastic, everything is very clean and tidy and sound does not travel far, even though the lodge was almost fully booked, you hardly know of other people who are there! Will definitely return there again and Garth, the owner was a fantastic host!
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Londiwe Z - Feb 2021
Overall rating
Even though the time we spent there was for a little while, I enjoyed my stay there. The peace and quite, most of all the view of the beach.
Fonnie V - Jul 2021
Overall rating
Baie aangenaam!
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Very pleasant!
Garth and his team gave us a friendly welcome, even phoned us while we were still on our way to ask if he could help with directions or meal arrangements. Will definitely go there again. Rene from bookings is excellent!
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Freddy David H - Dec 2021
Overall rating
Vriendelike gasheer en personeel.
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Friendly host and staff.
Service was good and enjoyed the visit. Everyone at The Bali Lodge was friendly, which led to a good atmosphere.
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The Bali Grand Lodge and Spa 's response
Hi Fred,
Bly julle het die kuier geniet en baie dankie vir die terugvoering. Sien julle volgende keer.
Sanli B - Nov 2021
Overall rating
Die verblyf was aangenaam.
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The stay was pleasant.
The place needs maintenance. Shower was dirty and paintwork was poor.
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The Bali Grand Lodge and Spa 's response
Hi Santie. Thank you for your feedback. My apologies for answering in English. I am sorry to hear that your shower was not clean. I would of been happy if you had reported it to me straight so that I could sort it out for you right away instead of waiting to put your complaint on social media. But in saying that, I am sorry to hear that the shower was not clean. The whole lodge was painted inside and out just less than a year ago so I am surprised that the paint job was not up to your standards but once again I can only apologise for that. Your rating for things like customer service surprise me because I went out of my way to make sure that you were comfortable as I do for all of our guests. Our security is second to none at the lodge as we are one of very few that have a security guard on duty, the usual cctv cameras and electric fence and even a massive generator to ensure that all runs smoothly during load shedding at the lodge. Thank you once again for your feedback though as this helps us keep our standards up.
Maureen J - Dec 2020
Overall rating
Die Bali Grand Lodge en Spa is die perfekte wegbreek waar siel en gees bymekaar kom.
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The Bali Grand Lodge and Spa is the perfect getaway where soul and spirit come together.
The Bali Grand Lodge and Spa was more than we expected. The decor and colors were Bali. The staff were friendly and always willing to help. Neat place and definitely worth 4 stars. We really enjoyed it and will go back again. Most beautiful sea view and peaceful atmosphere.
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The Bali Grand Lodge and Spa 's response
Hi Maureen.
Ons is bly om te hoor julle het dit geniet. Baie dankie vir die terugvoering.
Hoop om julle in die toekoms weer te sien.
Groete,
The Bali Grand Lodge and Spa.
Ericka C - Dec 2020
Overall rating
Bekostigbare luukse verblyf.
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Affordable luxury accommodation.
Garth, the owner and his dogs welcomed us kindly and immediately made us feel at home. The sea view from our balcony was just as beautiful as in the photos. Room is comfortably large and nicely furnished. Breakfast was top notch every morning and all the staff are friendly and helpful. Very conveniently located close to als. Will definitely visit there again.
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The Bali Grand Lodge and Spa 's response
Hi Ericka
Baie dankie vir die goeie terugvoering, ons is bly julle het jul verblyf geniet.
Ons het 'n nuwe hondjie by gekry. Ons sien uit om julle volgende keer weer te sien.
Alles van die beste vir 2021.
Groete,
The Bali Grand Lodge and Spa
Anton V - Dec 2020
Overall rating
Uitstekend
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Outstanding
Everything was worth the money - from the toilet to the view over the sea. Would go back anytime.
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The Bali Grand Lodge and Spa 's response
Hi Anton.
Ons is bly om te hoor julle het die tydjie by ons geniet.
Groete.
The Bali Grand Lodge and Spa
Motshabi M - Jan 2020
Overall rating
Peaceful and quiet.
Jenna B - Oct 2020
Overall rating
Great service
Philip R - Jul 2019
Overall rating
Awesome place to stay.
The Bali Grand Lodge and Spa 's response
Hi Philip,
Thank you for the feedback. We enjoyed having you stay with us and we look forward to hosting you again.
Regards, Garth.
Sarita S - Apr 2019
Overall rating
Die uitsig is fantasties.
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The view is fantastic.
The accommodation was very nice. Staff friendly and very helpful. The view was unbeatable. Would recommend this place.
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Hugo B - Mar 2019
Overall rating
Rustig, gemaklik, ontspanne, als in een by Bali Grand saam met uitstekende diens!
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Peaceful, comfortable, relaxed, all in one at Bali Grand along with excellent service!
Very pleased with Garth and his team's handling of our requests. Service before and during our stay was top notch, and we would recommend Bali Grand to anyone. We will definitely stay there again when we visit Amanzimtoti.
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Marius M - Dec 2019
Overall rating
Aangenaam verras.
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Pleasantly surprised.
If you want to rest this is the place. Quiet and no noise. You only hear and see the waves.
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Stefan P - Aug 2019
Overall rating
Was aangenaam.
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Was pleasant.
Was a very nice experience, beautiful views of the sea.
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Brian D - Jan 2019
Overall rating
It wasn't what I expected.
The Bali Grand Lodge and Spa 's response
Hi Brian, Thank you for your feedback. We appreciate any comments as it helps us to provide a better service.
I would like to respond to your comments one at a time. You only stayed for 2 nights so your linen was not changed. This is normal practice in any guest house or hotel anywhere in the world. The only day of the year that our kitchen does not open is on New Year's day as we give all our staff the day off and work with a skeleton staff. We supplied a breakfast hamper with a little bit of everything and gifts to your room on New Years morning. I have been doing this for 15 years and have never had a complaint. Most people have been up late and generally do not come to breakfast on New Years morning anyway. I am sorry that this was not acceptable to you.
Unfortunately, there was a burst water pipe somewhere in Amanzimtoti and therefore most of Toti residents had no water for the 1 night. This is a common occurrence in South Africa with electricity and water outages.
I would like to end off by saying that you booked a room for two adults but forgot to tell us that you had an extra guest, your son. Normally when you book a room you need to be upfront about how many guests you book for so that the right rate is assigned. As you know in this case I said nothing and left it at that. We enjoyed hosting you and are sorry that your stay was not what you expected.
Werner G - Sep 2018
Overall rating
Dit was bo verwagting pragtig en ons was aangenaam verras.
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It was beautiful beyond expectations and we were pleasantly surprised.
Linen great. Location great. View great. Service excellent. Breakfast delicious, fast and more than enough. Parking enough. Shop very nice with the most delicious stuff. Very convenient.
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Suzette B - Apr 2018
Overall rating
Absoluut fantasties.
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Absolutely fantastic.
I would definitely stay there again. It was indescribably delicious.
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Theuns B - Apr 2018
Overall rating
Baie mooi en netjiese blyplek, net een klagte: die spa is permanent gesluit.
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Very nice and tidy place to stay, only one complaint: the spa is permanently closed.
The Bali Grand Lodge and Spa is a very neat, clean and well maintained holiday accommodation. Will use them again in the future.
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Stephanie D - Jan 2018
Overall rating
Salighei.
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Bliss.
Bali Grand Lodge and Spa is quiet, tidy with a wonderfully comfortable atmosphere, perfect for couples. Friendly and helpful service. Delicious breakfast. Access to the beach was only difficult on foot.
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The Bali Grand Lodge and Spa 's response
Beste Stephanie,
Dankie vir die mooi woorde. Dis lekkker om te hoor dat julle die vakansie geniet het. Ons hoop om julle gou weer te sien.
Groete,
Garth
Pierre G - Nov 2018
Overall rating
Lovely accommodation, great views.
James C - Jan 2018
Overall rating
Uiters teleurgesteld.
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Extremely disappointed.
Room 19 family room: 1. Glass of door very dirty full of grease spots. 2. Front door, folding type door, could not open. Maintenance none. Man who came and ripped it with Q20 didn't think I'd want to open it again to see my expensive sea view through the dirty grease smeared windows. 3. Artificial plants in room - I don't have problem with artificial plants, however, these were broken and full of dust. 4. A fabric was conveniently on the living room shelf, for me to clean. The place did not smell fresh. 5. The walls of the 2nd bedroom were dirty, brown grease spots. 6. The bedside lamps' screens were loose and completely crooked. 7. The windowsills in the bathrooms were very dirty. 8. The sofa in the living area is old, with cushions begging to be re-puffed. The sofa was full of crumbs. 9. There were candy wrappers under the loose cushions on the chair in the living area. 10. The garden rubbish dump is conveniently close to the swimming pool. 11. All, almost all the potted plants are dead. In plastic containers next to the pool. On the porch. I packed up after the first night, I was grilling for the place. The photos are not representative at all. I can't believe that Bali Grand expects guests to go home in such a room. The basic principles of the guest industry are not observed. I realize it's dry, but then throw out the potted plants. I cannot recommend the place.
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The Bali Grand Lodge and Spa 's response
Beste Nico,
Ek is baie jammer om te hoor dat jy teleurgesteld was met jou kamer. Ons wil graag van jou punte aanspreek.
- Siende dat ons so naby aan die see bly, is dit bietjie moeilik om die vensters altyd helder te hou as gevolg van die seelug.
- Die deur is gemaak om oop te vou, maar aangesien meeste mense nie hom heeltemal oopmaak nie, was dit bietjie moeiliker om oop te maak. Ek is baie jammer daaroor.
- Die stowwer was nie daar gelos vir gaste se gebruik nie, die huishoudster het dit daar vergeet.
- Die tuin se vullishoop is definitief nie naby die swembad nie, dit kan ek jou verseker. Ons probeer soveel moontlik herwin, dus versprei ons die tuinvullis teen die grasbank aan die seekant en gooi sand daarop van tyd tot tyd. Die vullishoop kan gesien word soos jy nader loop tot by die punt van die grasbank.
- Siende dat ons 'n droogte ervaar, kan ons nie ons plante elke dag water gee nie, dus is hulle bietjie verkleurd.
- Die ander punte is met due huishoudsters bespreek.
Aangesien die meeste klagtes laat Sondag-middag geopper is, het ek gevra om geduldig te wees tot Maandag-oggend sodat ons te werk kan gaan aan die foute te werk, maar julle het ongelukkig vroeg Maandag-oggend gery voor die personeel ingekom het.
Weereens is ons baie jammer van ons kant af.
Groete,
Garth
Frans D - Dec 2017
Overall rating
Was rêrig waarde vir geld. Personeel is baie vriendelik en behulpsaam.
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Really great value for money. Friendly and helpful staff.
We will stay here again any day.
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The Bali Grand Lodge and Spa 's response
Beste Frans,
Dis altyd lekker om te hoor ons doen dinge reg. Dankie vir al die mooi woorde. Hoop ons sien julle sommer gou weer.
Groete,
Garth
Venus H - Oct 2017
Overall rating
Uitsonderlik
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Outstanding.
Very good service, nice large comfortable room with a pretty view over the ocean.
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The Bali Grand Lodge and Spa 's response
Beste Venus,
Baie dankie vir u positiewe terugvoer. Dit was baie lekker om julle as gaste te kon ontvang. Ons sien uit darna om julle weer te sien op jul volgende besoek aan die area.
Vriendelike groete.
Garth
Elri K - Dec 2017
Overall rating
Wat ook al geadverteer was, was géénsins 'n refleksie van die akkommodasie wat ek verlang of gekry het nie.
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Whatever was advertised was in no way a reflection of the accommodation I wanted or received.
Complete information about all types of accommodation must be described as such on the websites. The only ad was for a Deluxe Luxury Suite. Well, it wasn't. There was no Mosaic Vanity in the bathroom either. Very disappointed, for sure.
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The Bali Grand Lodge and Spa 's response
Beste Elri,
Dit was lekker om julle hier te hê oor die Desember vakansie.
Ons is baie jammer dat jou kamer nie n bad gehad het nie. Van ons kamers het 'n bad en stort en van hulle het net storte.
Ons hoop om jou weer te sien sodat ons dit vir jou kan regstel.
Groete,
Garth
- Capacity: 36 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: 31 Inyoni Crescent, Amanzimtoti, 4125, KwaZulu-Natal