The Bronze Room
Review Summary
Ferdinand D - Dec 2024
Overall rating
Baie aangenaam.
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Very pleasant.
Had a very nice stay. Location is also very convenient.
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The Bronze Room 's response
Julle is enige tyd weer welkom! Dankie dat julle ons plek silwer skoon gelos het! Lieflike gaste!
Stafford M - Oct 2024
Overall rating
Homely.
The Bronze Room 's response
Thanks Stafford, you are a great guest and we will gladly host you anytime!
Ellenor B - Sep 2024
Overall rating
Ruim, skoon en netjiese verblyf.
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Spacious, clean and tidy accommodation.
The Bronze Room is a spacious, clean and tidy accommodation option. We had a great stay here and had everything we needed.
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Lourens E - Jul 2024
Overall rating
Alles wat jy nodig het. Rustig en veilig. Sal beslis weer daar oorbly.
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Everything you need. Quiet and safe. Will definitely stay there again.
See stars.
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Jana T - Jun 2024
Overall rating
Ideale oorbly plek tussen Durban en Bloemfontein.
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Ideal place to stay between Durban and Bloemfontein.
Lovely, beautiful, fully equipped warm place. Our overnight stay was wonderful.
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Estelle V - Jun 2024
Overall rating
Rustige oornagplek oppad.
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Quiet stop on the way.
Clean and tidy, friendly reception.
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Nikita R - Sep 2024
Overall rating
Not the greatest but we just needed an overnight stop.
Neil N - Nov 2024
Overall rating
Swakste ervaring ooit.
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Worst experience ever.
I would advise everyone to stay away from The Bronze Room. We booked 2 nights and only stayed one night so dirty the place was. We got there late Friday night and the power was off because they were working on the power. We just dropped off and went to visit family. We were back again around 11 o'clock where the power was still out which was not the owner's fault, but we could not see at the time that the place was so dirty. We slept over on an old bed that was flat on one side. The next morning when we got up we saw there were dirty spots on the floor like someone spilled coffee or something, but it was a while ago. There was a piece of chocolate under the bed and dead bugs that looked like they had been lying there for a while. The sofa bed had used tissues in it that fell out when we flattened it. The dust was everywhere. The fridge had small pieces of food in it and you could tell it hadn't been washed in a long time. It was dirty around the shower and the drain drained very slowly that the water pooled in the shower. The cloth under the drying rack was dirty and full of bits of food. So the place was not cleaned at all. The owner came to check on the power that was out and just said they were working on the power. I sent a message later, but his phone was off. They didn't even know we checked out a day early. Their service was extremely poor. They did not follow up on the power. When I reported it to you, the owner just said that they were not going to give me 1 night's money back. You handled everything well and very professionally. They were very helpful.
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The Bronze Room 's response
Geagte Neil,
Na aanleiding van julle ervaring wil ek graag die situasie verduidelik. Eerstens, ons het altyd 'n positiewe benadering teenoor al ons gaste, en ons probeer om so veel as moontlik te help waar ons kan. Julle het vir twee bespreek, maar drie persone het oorgebly, en ons het steeds probeer om julle so goed moontlik by te staan. Ongelukkig was daar 'n kragonderbreking in die hele buurt as gevolg van gesteelde kabels, wat buite ons beheer was en waarvoor ons nie 'n oplossing kon bied nie.
Ons is trots op ons uitstekende resensies en het konsekwent 5-ster resensies ontvang van al ons gaste, beide voor en na julle. Dit is duidelik dat julle probeer het om 'n nag se betaling terug te kry. Dit is ongelukkig nie iets wat ons kon aanbied nie.
Ons waardeer die terugvoer.
- Free cancellation up to 1 week before your stay!
- Capacity: 6 people
- All ages welcome
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Check-in: 12:00 to 23:00
Check-out: 10:00 - Address: 27B Leeu Street, Bethlehem, 9701, Free State