Successfully reported
+74

The Docklands

Self Catering

Review Summary

4.6 out of 5from 18 reviews for The Docklands
Cleanliness
4.6/5
Service
4.5/5
Location
4.6/5
Safety
4.7/5
Value for money
4.6/5
Grant C - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Grant C
With partner

Great stay, well located, safe parking, nice and neat place.

We really enjoyed our stay at the Docklands. The room was nice, and everything we needed was available in the kitchen. The WiFi had no issues, and the room was cosy. The location was great as it was not too far from the waterfront and within walking distance to Jason's Bakery. I also enjoyed a nice run on the promenade. We will definitely be back. Thank you also to the host, who explained everything so well to us and arranged an extra key.

Ruth C - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruth C
With partner

A rare find, value for money, comfort and close proximity to city life and V&A.

Our host met us in reception on arrival. We were given an undercover secure parking bay. The apartment is immaculate with modern finishes and was perfectly kitted out for our 4-night stay. Attention to detail was excellent from our host. Beds were comfy and amenities on the rooftop a bonus with sweeping views of Cape Town.

The Docklands 's response

Dear Ruth,

Thank you so much for the positive review, it was a pleasure to host you.

We look forward to welcoming you in the future.

Best regards,
ITC Team

The Docklands
Moritz F - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Moritz F
On business

Awesome, safe location.

Aircon in bedroom was a bit weak. Roof terrace is awesome.

The Docklands 's response

Dear Moritz,

Thank you so much for the review.

We loved hosting you and we look forward to welcoming you back in the future.

Best regards
ITC Team

The Docklands
Shaun O - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaun O
With partner

Comfortable, secure, and relaxing.

A fantastic getaway in a perfect location, would definitely book again.

Andre D - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Andre D
On business

Perfectly located, clean and fresh.

Ideal and convenient for business use.

The Docklands 's response

Dear Andre,

Thank you so much for choosing the ITC Hospitality Group for your stay.

We are thrilled to welcome you back in the future.

Best regards,
ITC Team

The Docklands
Fulufhelo K - Apr 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Fulufhelo K
Individual traveller

I loved the stay and I will stay here again.

The apartment is as per photos, communication was proper, everything in the apartment worked very well, the bed is very comfortable. WiFi speed is awesome. Safety and reception is a 100%. Please put an air freshener in the bathroom. The carpet needs thorough cleaning as it flared up my sinuses. The sliding door needs proper cleaning as it overlooks the mountain and you look at it all the time. These are all minor things that can be sorted. I will definitely stay here again.

The Docklands 's response

Hi Fulufhelo,

We were thrilled to host you and we look forward to welcoming you in the future.

Best regards,
ITC Team

The Docklands
Nicosha K - Jan 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Nicosha K
With partner

Great.

Very satisfied with the accommodation.

Laurens V - Sep 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Laurens V
Individual traveller

Cold, damp and dark.

The ventilation in the bathroom did not work. I emailed the rental agency about it. After 48 hours they still had not replied. The cleaning service was 3 hours late and once there took forever to finish stuff that should have been done in 45 minutes max. The apartment itself is spacious, has a well-equipped kitchen, good working WiFi and has large windows facing south east. Not a ray of sunlight comes in. There is a lack of heating. All in all, a lot of things that look nice in photos, but aren't very comfortable or practical. Architectural flaws topped by an impractical rental company: I am not coming back. Ever.

Michelle V - Oct 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle V
Family with teenagers

Baie fun gehad en loopafstand van V & A Waterfront.

Ons het baie van die plek gehou en het regtig dit vreeslik baie geniet, maar die storte was nie baie skoon nie.

This review is being shown in its original language.
Translate to English.

Had a lot of fun and walking distance from V & A Waterfront.

We really liked the place and really enjoyed it a lot, but the showers were not very clean.

This review has been automatically translated using Google.
View original in Afrikaans.

Adéle V - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adéle V
With partner

Great stay, great location!

The unit was absolutely lovely, stylish and had everything we needed. We woke up every morning and could see the mountain in all its glory. It's location is the bonus. So central. Walking distance to many restaurants and shops and by car you every where within a few minutes. The staff were always checking in and we received great service. Worth every cent!

The Docklands 's response

Dear Adele,
Thank you very much for the review. It was lovely hosting you and we would love to welcome you back to Cape Town.
Have a great day,
Leanie

The Docklands
Adrian G - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adrian G
With partner

Dit was awesome

Mooi uitsig en 'n "rooftop pool".

The Docklands 's response

Baie dankie dat julle by ons gekuier het. Dit was 'n groot plesier om julle te akkommodeer.
Sien uit daarna om julle weer terug te verwelkom.

The Docklands
Leatitia R - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Leatitia R
Family with young children

Baie goeie waarde vir geld.

Puik klientediens, baie netjies en gerieflik met mooi uitsig op Tafelberg. Het my verwagtinge oortref.

This review is being shown in its original language.
Translate to English.

Very good value for money.

Great customer service, very neat and comfortable with a nice view of Table Mountain. Exceeded my expectations.

This review has been automatically translated using Google.
View original in Afrikaans.

The Docklands 's response

Baie dankie dat julle by ons gebly het. Dit was 'n groot plesier om julle to akkommodeer and sal julle weer in die toekoms wil terug verwelkom.

The Docklands
Natalie A - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Natalie A
Individual traveller

The apartment was cosy and comfortable - a real home away from home.

A most enjoyable stay!

Dean S - Jan 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Dean S
With partner

Amazing

The location is perfect for the adventurous.

The Docklands 's response

Thank you very much for choosing to stay with us. It was a pleasure hosting you and we would love to welcome you back in the near future.

The Docklands
Anthony O - Dec 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
5/5
Anthony O
With partner

Baie lekker. Was rerig die moeite werd.

Die Kaap bly maar een van die mooiste toerisme-aantreklikheid.

This review is being shown in its original language.
Translate to English.

Very nice. Was really worth it.

The Cape remains one of the most beautiful tourist attractions.

This review has been automatically translated using Google.
View original in Afrikaans.

The Docklands 's response

Hi Anthony,
Baie dankie dat julle by ons gekuier het. Ons sien uit daarna om weer vir julle the akkommodeer.
Groete
Leanie

The Docklands
Marzane M - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marzane M
With partner

Moderne yuppie-gevoel-akkommodasie!

Toesluit-en-ry-eenheid naby die waterfront! Alles mooi en nuut! Lekker swembad met braai-geriewe en prentjiemooi Tafelberg! The Docklands kyk baie mooi na hul gaste en ons was baie gelukkig!

This review is being shown in its original language.
Translate to English.

Modern yuppie feel accommodation!

Lock-and-drive unit near the waterfront! Everything nice and new! Nice swimming pool with braai facilities and picturesque Table Mountain! The Docklands look after their guests very well and we were very happy!

This review has been automatically translated using Google.
View original in Afrikaans.

The Docklands 's response

Hi Marizane,

Baie dankie dat julle by ons gebly het.

Julle moet definitief weer kom kuiere en hopelik volgende keer, sal julle meer van Kaapstad kan sien.

Groete

Leanie

The Docklands
Lynette H - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette H
With partner

Awesome verblyf!

Stunning plek, uit die boonste rakke!

This review is being shown in its original language.
Translate to English.

Awesome stay!

Stunning place, top notch!

This review has been automatically translated using Google.
View original in Afrikaans.

The Docklands 's response

Baie dankie vir die mooi woorde Lynette.

Kom kuier gerus weer by ons, dit was lekker om julle te akkommodeer.

Groete

Leanie

The Docklands
Marika M - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Marika M
Family with teenagers

Dit was fntasties! Die swembad op die dak is 'n wenner!

Bietjie kritiek: Toe ons daar aankom het die sekuriteitswag ons ontvang. Ons was nie op hul sisteem nie. Ons het gesukkel om te bewys dat ons wel bespreek het. Die hoofstort was geblok - ons moes ontblok - vuil vol hare. Maar verder was alles 100%. Sal weer daar bespreek.

This review is being shown in its original language.
Translate to English.

It was fantastic! The rooftop pool is a winner!

A little criticism: When we got there the security guard received us. We were not on their system. We struggled to prove that we did book. The main shower was blocked - we had to unblock - dirt full of hair. But everything else was 100%. Will book there again.

This review has been automatically translated using Google.
View original in Afrikaans.

The Docklands 's response

Hi Marika,

Baie dankie vir die terugvoering, ons waardeer dit.

Ek vra weereens omverskoning dat julle verblyf het nie op die beste noot begin het nie en sal nie weer gebeur nie. Dis definitief nie ons normale standaarde nie.

Ons het die inspeksies bietjie verander and maak nou seker dat alle storte na iemand uitboek ondersoek word, om te voorkom dat dieselfde nie met ander gaste gebeur.

Jammer vir die ongerief.

Ek hoop alles het uit gewerk met die dogter se onderhoud and dat sy haar tydjie oorsee sal geniet. Ons sien uit om julle weer te akkommodeer.

Groete

Leanie

The Docklands
From R1 950
R 1 950 R 1 755
per night (sleeps 2)
From R1 950
R 1 950 R 1 755
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 20 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 70 Prestwich Street, De Waterkant, Cape Town, 8001, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAced78c8582e6e5b9819af47ae9bdaf840f800a774338ba0f1d80ace18b24e0a92144ba82e04064b897c143d1240e7fb640b5?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 950 nowFrom R1 755 per night (sleeps 2) 18 5 1 5 70 Prestwich Street De Waterkant 8001 Western Cape 021 201 8900 14:00-23:00 10:00 -33.913008200256 18.418415977543