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The Grand Hotel

4 reviews
Hotel

Review Summary

4.8 out of 5from 4 reviews for The Grand Hotel
Cleanliness
5.0/5
Service
4.8/5
Location
4.8/5
Safety
4.8/5
Value for money
4.5/5
Elisebet S - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elisebet S
With partner

Uitstekende kwaliteit en gehalte in alle fasette.

The Grand het sy naam oortref! Ons het baie lekker gebly en sal die hotel oral aanbeveel. Die dekor van elke kamer in die hotel is pragtig. Die afwerking van alles is net van die beste gehalte. Die ontbyt en aandete was uit die boonste rakke.

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Excellent quality and quality in all facets.

The Grand has lived up to its name! We had a great stay and would recommend the hotel everywhere. The decor of every room in the hotel is beautiful. The finishing of everything is only of the best quality. The breakfast and dinner were top notch.

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View original in Afrikaans.

The Grand Hotel 's response

Dear Elisebet,
Thank you so much for taking the time to review your recent stay at The Grand Hotel. Our team is driven to deliver the best service and experience for all of our guests. We are so pleased that you enjoyed your stay and wish to welcome you back soon.

Kind regards,
The Grand Hotel Team

The Grand Hotel
Gerhard D - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard D
With partner

Dit was so aangenaam, ons het nog 'n aand gebly!

Die gasheer en vrou het absoluut alles in hulle vermoë gedoen om ons kuier so aangenaam moontlik te maak. Die ontbyte was heerlik, aanete te smaaklik vir woorde. Die kamers so gerieflik ingerig. Personeel vriendelik en hulpvaardig.

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It was so pleasant, we stayed another night!

The host and wife did absolutely everything in their power to make our visit as pleasant as possible. The breakfasts were delicious, dinner too tasty for words. The rooms are so comfortably furnished. Staff friendly and helpful.

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View original in Afrikaans.

The Grand Hotel 's response

Aan Gerhard

Dit klink absoluut wonderlik! Dit is so goed om te hoor dat die gasheer en vrou soveel moeite gedoen het om julle kuier so aangenaam moontlik te maak.

Dit lyk as of die ontbyte heerlik was en die aandete ongelooflik smaaklik. Dit is ook goed om te weet dat die kamers so gerieflik was en dat die personeel vriendelik en hulpvaardig was. Dit klink na 'n heerlike ervaring!

Groete
Die Grand Hotel

The Grand Hotel
Alexandra S - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Alexandra S
With partner

Excellent stay.

Beautifully restored building. Delicious food. Friendly, helpful staff. Very comfortable room.

The Grand Hotel 's response

Dear Alexandra

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our beautifully restored building, delicious food, and found our staff friendly and helpful. It's great to know that your room was very comfortable as well. We look forward to welcoming you back soon!

Regards
The Grand Hotel

The Grand Hotel
Louis V - Oct 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Louis V
With partner

It was OK, just OK - considering the price.

Our room and bathroom were spacious, and the finishes were top quality. The staff and our hosts were friendly and helpful. We had dinner at the restaurant, which was excellent, and I would recommend it even if you are not staying at the hotel. The hotel is under new ownership and has been completely revamped, and some of the systems are not quite there yet. Be aware of the following items: There is no air conditioning in the rooms, the Guest WiFi is completely open (this is a dangerous practice), the coffee station in the room did not have the advertised Nespresso machine and offered only instant coffee, the smart TV in the room has no DSTV, and you have to use your personal credentials to watch DSTV Stream/Netflix/Disney. Remember to delete your account - our room still had a previous guest's Netflix registered. There was also no proper handover of the room on our arrival. We did not know that the items in the bar fridge were complimentary, and there were no TV instructions, WiFi setup offer, etc. Breakfast was good, and the pool and garden area were beautiful. The hosts are friendly and helpful. The bottom line: Our Superior room cost R5100 for one night, and sadly, the experience was not worth the money. The same money could buy a night at the 5-star Table Bay Hotel.

The Grand Hotel 's response

Dear Louis, Thank you so much for taking the time to review your recent stay at The Grand Hotel. Our team is driven to deliver the best service and experience for all of our guests. We are so pleased that you enjoyed your stay and wish to welcome you back soon. Kind regards, The Grand Hotel team

The Grand Hotel
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  • Capacity: 22 people
  • No children under 14
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 28 White Street, Robertson, 6705, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0b2301a650c54153e307bb0d0cddd7402590b4ab2e472d72212bd6823d32a12a0d4f1c785d6b0b73e764f6ac5264afd774b8?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R4 025 nowFrom R3 019 per night (sleeps 2) 4 5 1 5 28 White Street Robertson 6705 Western Cape 021 201 8900 14:00-19:00 10:00 -33.800366 19.881769