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The Guesthouse

Self Catering

Review Summary

3.8 out of 5from 21 reviews for The Guesthouse
Cleanliness
3.6/5
Service
3.8/5
Location
4.1/5
Safety
3.7/5
Value for money
3.6/5
Gerhard D - Oct 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
1/5
Gerhard D
Family with young children

Terleurgesteld.

Hierdie instansie het 'n toerismebureau se 3-sterbord buite hulle hek, maar ons ondervinding was alles behalwe, en nie in lyn met wat ons betaal het nie. Die plek val uit mekaar, met muurpapier wat los trek, verf wat van mure afdop, die deurkosyn is gesweis en nie eers geverf, die kombuislig werk nie, die badkamerlig en extractor kan slegs aan wees as die kamer se hooflig aan is. Die enigste vensters in die badkamer en slaapkamer is toegebou, met ventilasie slegs deur die extractor (wat net werk indien die slaapkamerlig aan is), en ruite se glase wat gebreek is. Die stort spuit een dik straal reg langs die muur, en om te stort is ongemaklik. Niks van hierdie items sou die eienaar kon uitsorteer na ons aankoms nie, en is dus die standaard wat gehandhaaf word. Terugvoer van die eienaar is dat die plek nie as 'n 5-sterplek geadverteer word nie. Ek kan nie hierdie eenheid aanbeveel teen hierdie pryspunt, tensy opknappings gedoen word en 'n plan gemaak word met ventilasie nie.

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Disappointed.

This establishment has a tourism bureau's 3-star sign outside their gate, but our experience was anything but, and not in line with what we paid. The place is falling apart, with peeling wallpaper, paint peeling off the walls, the door frame being welded and not even painted, the kitchen light working, the bathroom light and extractor can only be on when the main room light is on. The only windows in the bathroom and bedroom are boarded up, with ventilation only through the extractor (which only works if the bedroom light is on), and panes of glass that are broken. The shower sprays one thick jet right along the wall, and showering is uncomfortable. None of these items could be sorted out by the owner after our arrival, and are therefore the standard maintained. Feedback from the owner is that the place is not advertised as a 5 star place. I cannot recommend this unit at this price point unless renovations are done and a plan is made with ventilation.

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The Guesthouse 's response

Ons is jammer dat u verblyf nie aangenaam was nie. In verband met die stort, daar is land wyd water te-kort en dit is hoekom ons water-druk nie 100% was nie. Ons se vir u baie dankie dat u ons laat weet het van sekere voute. Ons is alreeds besig om dit reg te maak.

The Guesthouse
Dorothy M - May 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
4/5
Dorothy M
With friends

Was aangenaam maar onveilig.

Geen WiFi soos in bespreking genoem, die hek het heel tyd oop gestaan en ons karre moes buite staan sonder 'n kar wag, geen opwasarea of kraan in die kombuisie. Die handdoeke was nie netjies. Swak kommunikasie.

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Was pleasant but unsafe.

No WiFi as mentioned in booking, the gate was open all the time and our cars had to stand outside without a car waiting, no washing up area or faucet in the kitchenette. The towels were not tidy. Poor communication.

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Solethu G - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Solethu G
With partner

Amazing place and we were well hosted we lacked for nothing. Thank you, The Guesthouse.

The Guesthouse is close to a lot of favourite destinations e.g. Point 1 for groove, Emerald Casino for nice outdoor activities.

Lourens M - Jan 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Lourens M
With friends

Vriendelike en behulpsame diens.

The Guesthouse is baie netjies en skoon. Belinda en Angie het ons vriendelik en behulpsaam ontvang. Ek sal beslis weer van hulle gasvryheid gebruik maak. Goeie waarde vir geld spandeer.

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Friendly and helpful service.

The Guesthouse is very neat and clean. Belinda and Angie received us kindly and helpfully. I will definitely use their hospitality again. Good value for money spent.

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Ryno P - Oct 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
1/5
Ryno P
With partner

Rustig maar moet bietjie aan gewerk word.

Deur kon nie gesluit het nie, ander mense wat daar gebly het het tot laat in die aand hard gekuier en bottels het rond gestaan.

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Quiet but needs some work.

Door could not have been locked, other people who stayed there were partying loudly until late in the evening and bottles were standing around.

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Hein L - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hein L
With partner

Belinda was baie vriendelik en gaaf. Sal enige tyd weer daar bespreek.

Baie tevrede. Sal enige tyd weer by hulle bespreek as ek in Vanderbijlpark is.

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Belinda was very friendly. Will book there again.

Very happy. Will book there again when I am in Vanderbijlpark.

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Lilly S - Dec 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
1/5
Value for money
5/5
Lilly S
With friends

I will recommend it for couples only.

The gates are not locked at night, non guest were walking in and out as they please day and night. People were knocking on our doors at night requesting reception which made us feel unsafe. Rooms are too small and we were overcrowded in each room.

Nthabiseng M - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nthabiseng M
Family with young children

The place is in a good standard I won't mind to come back again. Well done, Belinda.

See stars.

Thabiso M - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thabiso M
With friends

Marvelous.

Its fab on location, clean and welcoming.

The Guesthouse 's response

Thank you so much, and we hope to see you soon again.

The Guesthouse
Zamahlubi R - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Zamahlubi R
With friends

The best n beautiful guest house clean n good service.

The place was nice easy to find.It was so clean n neat the staff was very helpful n the owner very friendly.It's safe n secured even the pool was so clean we had fun.There r malls close by a walk away.

Lesedi M - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Lesedi M
With friends

We've enjoyed every moment.

Everything was perfect. We'll definitely go back there, the owners were very nice to us not forgetting the workers. Thank you.

Sonto N - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Sonto N
With partner

The owner is very friendly, we enjoyed it.

Customer service was excellent.

Gustav H - Apr 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Gustav H
Family with young children

Baie lekker plekkie.

Was baie lekker gewees en 'n baie mooi plekkie.

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Very nice place.

Was very nice and a very nice place.

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The Guesthouse 's response

Baie dankie vir die goeie review. Ons wardeer die baie. Hoop om julle weer te sien.

The Guesthouse
Andre B - Jul 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Andre B
Family with young children

Gelukkig net daar geslaap.

Ek het vir 7 mense bespreek, maar daar was slegs 6 beddens. Die eienaar se hond is ook heeltyd in die eenheid, as die deur oopgaan, is die hond in.

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Luckily just slept there.

I booked for 7 people, but there was only 6 beds. The owner's dog is also in the unit all the time, when the door opens, the dog comes in.

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The Guesthouse 's response

Ek is baie jammer oor jou ongerief. As jy kyk na die kamers wat jy bespreek het wys dit duidelik die hoeveelheid beddens wat beskikbaar is en dit sê ook duidelik dat ons troeteldiervriendelik is. Ook dat daar 2 katte en 'n klein hondjie op die perseel is, maar hulle pla gewoontlik nie mense tensy die kinders hulle roep om mee te speel nie. Ek stel voor u kyk uit vir plekke wat nie diere het nie, maar ek is rerig jammer dat u dit nie geniet het nie. Almal is gewoontlik baie gelukkig aangesien ons, ons beste doen om kliente gelukkig te hou.

The Guesthouse
Anonymous Guest - Apr 2018
Overall rating
Cleanliness
2/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with young children

Nice on the outside but dirty on the inside.

First night put in a room that was too small, (apparently our room was under water) under the duvet was long black hair, and floors were not swept, and asked for a new sheet. Second night moved to a bigger place with also black hair in the bed, door handle fell out and shower spray everywhere except down. The whole experience was not too bad but the bedding is very old and full of tufts of age, and is almost translucent. Could also do with new full pillows.

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Happy M - Jul 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Happy M

Unclean, dirty linen, cockroaches.

Dirty linen, cockroaches, the gate takes time to open and close safety risk.

Tshepo M - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tshepo M
With partner

My partner and I really enjoyed our stay at the guest house and we are hoping to come book it again.

We created memories at the guest house.

Chris T - Oct 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Chris T
With partner

Uitstekend.

Puik om in Vanderbijlpark te kon wees en the GasMonkey restaurant is puik.

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Outstanding.

Great to be in Vanderbijlpark and the GasMonkey restaurant is great.

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Janine R - Mar 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Janine R
With partner

Goeie waarde vir geld!

Eenheid was netjies en skoon. Lugreëling was 'n bonus. Vriendelike diens. Baie dankie.

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Great value for money!

Unit was neat and clean. Aircon was a bonus. Friendly service. Thank you.

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Ntefo T - Jan 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Ntefo T
With partner

Wonderful.

It was a grand experience.

Corne D - Nov 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
2/5
Corne D
With friends

Swak kommunikasie diens en onhigiënies. Baie ou stof op die items in vertrek. Matte vol vuil kolle.

Sy het ons dag voor aankoms eers verwittig die eenheid waarin ons moet wees se dak het glo met 'n storm inmekaar geval. Wel net seker hy. Sy wou vir ons aparte eenhede gee teen dieselfde prys waarmee ons nie gelukkig was nie. Toe is haar volgende keuse om nog 'n dubbelbed in 'n enkel-eenheid te sit waarop ons maar ingestem het dat ons net kan gerus kry en dit natuurlik teen 'n 2 slaapkamer se prys. Voel sy kon ons goedkoper gevra het vir die ongerief waarin sy ons geplaas het. Het geen werkende TV gehad nie. Geen werkende borrelbad soos op die website is nie. Haar kat is die hele naweek tussen ons om kos te bedel. As sy gaste het, moet sy tog haar diere in haar huis hou. Sal nooit weer haar ondersteun nie. Nie genoeg kombuis-items nie, moes self glase in die onbemande kroeg gaan haal het, dan adverteer sy daar is tot 12 uur volledige diens.

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Poor communication service and unhygienic. Very old dust on the items in room. Carpets full of dirty spots.

She only informed us the day before arrival that the roof of the unit we were supposed to be in had apparently collapsed during a storm. Well sure he does. She wanted to give us separate units at the same price which we were not happy with. Then her next choice was to put another double bed in a single unit which we agreed that we could just get and of course at a 2 bedroom price. Feel she could have charged us cheaper for the inconvenience she put us through. Had no working TV. No working hot tub as is on the website. Her cat is among us all weekend begging for food. If she has guests, she must keep her animals in her house. Will never support her again. Not enough kitchen items, had to fetch glasses myself from the unmanned bar, then she advertises there is full service until 12 hours.

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From
From R 850
per night, for 2 ppl
From
R 850
per night, for 2 ppl
Reserve
  • Capacity: 24 people
  • All ages welcome
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 97 Hendrik van Eck Boulevard, Vanderbijlpark, 1911, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAcdbe9b7a0b29c10e63919247b8df3f1759e5d2f0896a013d0afe3ddf11bcb4f191fb7a9d1271540a35728b6e1d90df45aae9?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R850 per night, for 2 ppl 21 5 1 4 97 Hendrik van Eck Boulevard Vanderbijlpark 1911 Gauteng 021 201 8900 14:00-00:00 10:00 -26.729461 27.858231
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